5/5
TrustpilotHassle Free, Friendly Service
Our dealings with Maria at Douglas Allen have been professional, friendly and effiecient at every step, and we got offers in no time flat. Highly recommended!
Trusted Agent profile · Redbridge
Douglas Allen Woodford Green reviews in Redbridge
★★★★★
1,961 reviews across 2 platforms
384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ
Douglas Allen's office in Redbridge, at 384 High Road, is rated 4.7 out of 5 across 1,961 reviews on two platforms, including 201 Google reviews rated 4.9.
Reviews
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNot trouthful...kept vital information…
Not trouthful...kept vital information from me.
Agent replied · 22 November 2024
Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen
1/5
TrustpilotDon’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
4/5
Trustpilotgood but leases could be more bespoke
Paris Hall did an excellent jobThank you
Agent replied · 22 November 2024
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotExcellent service
Excellent service, second to none.
Agent replied · 22 November 2024
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Agent replied · 22 November 2024
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
4/5
TrustpilotWould you recommend Douglas Allen?
Yes, Staff was polite and helpful
Agent replied · 22 November 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Agent replied · 22 November 2024
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Agent replied · 22 November 2024
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Agent replied · 22 November 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
TrustpilotExcellent Service Douglas Allen Branch…
Excellent Service Douglas Allen Branch Woodford green. Ledina and Owen have been very helpful finding me a property
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Good morning, Thank you for the 5* review. Best wishes Douglas Allen - Woodford Green
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hi, Many thanks for leaving us a five star review. Douglas Allen Woodford Green
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hi Yvonne, Thank you for the 5 star review, it's greatly appreciated! Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Victoria, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience in more detail and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Douglas Allen.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
TrustpilotNice service
Rating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas Allen Woodford Green
How many reviews does Douglas Allen Woodford Green have?
Douglas Allen's Redbridge office has 1,961 reviews across two platforms: 201 on Google, 1,760 on Trustpilot (across the whole business).
What is Douglas Allen Woodford Green's rating?
Douglas Allen Woodford Green is rated 4.7 out of 5 across all 1,961 reviews, and 4.9 out of 5 on Google from 201 reviews.
Where is Douglas Allen's Redbridge office?
Douglas Allen Woodford Green, 384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ.
