Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecommendation
I found Douglas Allen to be really helpful and particularly accommodating when arranging viewings and subsequently any further inspections of the property I offered on. Nothing was a problem, I was always able to get hold of them immediately on the telephone and they were very good in keeping me up to date with the progress of my purchase from start to finish.
Deborah · 31 October 2016
Agent replied · 22 November 2024
Deborah,Thank you very much indeed for your 5 Star review of our service. I am delighted that you found our staff so helpful, something that we strive to do whilst knowing what an important and stressful time buying a property can be.On behalf of us all I wish you many years of happiness in your new home.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotAmazing service
Sold my property in no time & surpassed my expectations. Thanks Ray, Nathan & Janine!
Mr · 18 April 2016
Agent replied · 22 November 2024
Dear Mr Patel,Thank you very much for your kind words regarding our Wanstead office following the successful sale of your property,I appreciate you taking the time to post this review and your custom.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWill Nash
Will Nash has been enormously helpful and responsive in helping me secure mortgages. Highly recommended!
Wayne · 26 February 2016
Agent replied · 22 November 2024
Dear Mr Simper,Thank you very much for your kind words regarding our Mortgage Advisor Will Nash and I am glad he was able to help you secure the best mortgage as he has for so many of our customers.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 4/5
TrustpilotPatient and Helpful
Although new, Hassan has been helpful, professional and optimistic - keep up the good work.
Anonymous · 18 February 2016
Agent replied · 22 November 2024
Dear Anonymous,Thank you for your comments regarding the work that Hassan at the East Ham branch has done.Helping our clients is one of our core values and i am pleased to hear that it is alive within the branches.Thanks againRob wadeAssociate Operations director
★★★★★ 5/5
TrustpilotI had the pleasure of dealing with…
I had the pleasure of dealing with Khalleesha although we decided to go with the first property that we saw via a private sale. she was very attentive and out of all the agencies that we were in touch with she was the only sales person who kept in contact with us. And being in the Financial Services industry myself she is a very strong asset for your business.sadly we couldn't place our business with Khalleesha marks out of a 100 = 150 Malcolm Nathan
M · 30 March 2022
★★★★★ 5/5
TrustpilotGood service before and after sale
Sold our house after another estate agent had failed to do so. After we accepted the offer, Natasha the sales progressor was really helpful, always returned our calls, and was able to get through to the conveyancers which I was seldom able to (I wouldn't recommend their conveyancing partners, choose a good local solicitor instead!).
Mark · 7 December 2020
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotI went into Douglas Allen in Chadwell…
I went into Douglas Allen in Chadwell Heath because I wanted help finding a house and understanding the processes. I spoke with Budrul and he was very friendly and professional from the get go. He explained everything in detail and made me speak to an financial advisor to go over my costs. Will definitely recommend this estate agent.
Saidul · 10 December 2019
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotCompliment So far
We are in the process of selling our property and I wanted to compliment tow members on the team at Eastham. Maureen and Wassim have been extremely helpful, supportive and reassuring in such a big time in our lives. I found Wassim personable, profession and honest. I have found Maureen Sensitive, professional and supportive. I feel at ease with EastHam Dougals Allen
Nicolle · 13 December 2016
Agent replied · 22 November 2024
Hi Nicolle,Thank you for your comments regarding Maureen and Waseen in the East Ham office, I am pleased that they are both acting in a professional and personal manor. I hope the sales goes through smoothly.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
GoogleSteve Ford at the Woodford green office is extremely knowledgeable of the local area and he has a fantastic sales team behind him. Would highly recommend them when selling a property!
Ashok · 24 October 2023
Agent replied · 23 October 2024
Hi Ashok,
Thank you for leaving a review! We're delighted to hear how positive your experience with Steve and out Woodford Green team has been. We'll pass your kind words along.
Best wishes,
Douglas Allen.
★★★★★ 5/5
TrustpilotI really appreciate the suppprt from…
I really appreciate the suppprt from Douglas Allen as an organisation. I was particularly pleased with the first class customer service from Aseena. There were no delays. I would highly recommend!
Jason · 30 April 2022
★★★★★ 5/5
TrustpilotFriendly, helpful and efficient team
Friendly, helpful and efficient team. I spoke with Deniz about being referred to their mortgage advisor. Appointment set up within the same day.Owen Massarella, found very competitive mortgage deals and submitted these on a Saturday to secure the deal. Thank you.Excellent service.
Hanife · 25 November 2022
Agent replied · 22 November 2024
Hello Hanife,Thank you so much for leaving us a review, we're delighted to hear that you are so happy with the support you have received from our team.Best of luck on your property journey!Douglas Allen
★★★★★ 5/5
TrustpilotCame into Woodford a few years after…
Came into Woodford a few years after buying my home to refinance. Steve remembered me and even though he was busy he took time to help me with some questions. Great advice and so nice to think I am still valued years later. If I ever sell then there is only one choice for me and that's Douglas Allen
Michelle · 6 February 2019
Agent replied · 22 November 2024
Dear Michelle,Thank you very much for your 5 Star review, once a customer with DA always a customer with DA!Steve would have been delighted to have helped you.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotParis and Monet - Lettings
Paris stepped in after a member of staff quickly left employment - after a week of our calls and emails going unanswered Paris became our point of contact and between her Monet they rebuilt our confidence and the rest of the process was stress free. First time ever I can see we have felt genuinely cared for as customers. Thank you!!
Sam · 15 May 2017
Agent replied · 22 November 2024
Dear Sam, I am sorry to hear that you had calls and Emails not replied to with the speed we would like after the change of staff, although I am pleased to hear that Paris and Monet have re built the trust and the customer service levels we would expect. We look forward to working with you and ensuring that the level of service continues throughout the Letting period. I appreciate your feedback and apologise about the initial issuesKind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotVery happy with the service Maria and…
Very happy with the service Maria and Ben from the Walthamstow office have provided. They’ve been helping me with a recent purchase of a property and have quickly dealt with any enquiries I’ve had. They have been very efficient in keeping me up to date with any progress and have been very enjoyable to work with so far.
Lindsey · 15 July 2019
Agent replied · 22 November 2024
Dear Lindsey,Thank you for your kind comments and 5 star review of the help you have received when buying your home through our Walthamstow office. Maria runs a very professional team and will be delighted they were able to assist you.On behalf of everyone I wish you much happiness in your new home.Kind regards,Jon Holden- Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotGreat service from the Chingford team
The whole team at Douglas Allen chingford have been extremely helpful making the entire buying process a lot less stressful than I had imagined. They have been extremely attentive Everyone has been happy to answer my many questions . We are currently in the process of buying our new home and couldn't be happier with the service we are receiving.
Mrs · 11 March 2018
Agent replied · 22 November 2024
Dear Mrs K,Thank you for posting your 5 star review regarding the Chingford team. Our aim is to help our customers achieve their dream move and it seems that the team are helping you do this.I hope the sale completes soon and you will be happy in your new home.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
GoogleI was dreading this move but Steve was so helpful and kept me up to date regularly, I was surprised it was so easy. Thanks Steve.
Emma · 24 October 2022
★★★★★ 5/5
GoogleWe bought our property from Douglas Allen Woodford Green. All the staff were extremely helpful and supportive in seeing the sale through, always available at the end of the phone.
Sue · 24 October 2023
Agent replied · 23 October 2024
Hi Sue,
Thank you for leaving a review! It's great to hear about your positive experience with our team at Woodford Green and we're delighted to hear how helpful and supportive they've been for you.
Best wishes,
Douglas Allen.
★★★★★ 5/5
TrustpilotAs Executor for a dear friend
As Executor for a dear friend, I have had the responsibility for the sale of his house. From the time it was first marketed, I have been very impressed with the staff involved. The sale did take some time through no fault of Douglas Allen & the help support & updates provided have been tremendously appreciated. Particular mention must be made of Rosalie Kurton who has always been available, even after hours, extraordinarily knowledgeable & helpful. Chelsea Baldwin played her part, & more recently Riana has proved most friendly & gone out of her way to find answers for me. All these under the expert guidance of Maureen Grey of course.
Rob · 13 January 2022
★★★★★ 5/5
TrustpilotI take my hat off to Woodford Green
I take my hat off to Woodford Green. I initially met Steve and he gave me absolute confidence in selling my home. From start to finish i felt that they cared about my family move and they got me £40,000 more than the other agents valuations. Worth every penny and so glad we had them out to value our home
Carlie · 9 August 2017
Agent replied · 22 November 2024
Hi Carlie,Thank you for posting your review and sharing the success you had in achieving £40,000 more that the other valuations that you had on your home. We are up against agent every day both online or high street based who think that quoting low fees is enough !! But when you see what can be achieved if the job is done properly it puts things into perspective.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
Trustpilotmortgage and finding a good house could…
mortgage and finding a good house could be stressful experience and with a great agent, Anita Kaur made it easier and overwhelming experience. very friendly and polite.
Baran · 20 August 2022
★★★★★ 5/5
TrustpilotI was dreading this move but Steve was…
I was dreading this move but Steve was so helpful and kept me up to date regularly, I was surprised it was so easy. Thanks Steve.
Emma · 26 September 2022
★★★★★ 5/5
TrustpilotEast Ham branch
East Ham branchAs first time buyers we signed up with many agents, but Hasan and Maureen at Douglas Allen were by far the most helpful, always calling us and making a real effort to find us the right house. Which they eventually did. If you're looking to buy in East Ham, register at Douglas Allen before you go anywhere else.
Mike · 25 January 2017
Agent replied · 22 November 2024
Hi Mike ,thank you for your comments regarding Maureen and Hasan in my East Ham office. We push our staff to be pro active in helping our customers find their dream home and it seems to have paid of.I hope you will be happy in your new homethanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotRay phipps done a great job
Through juggling which estate agent to choose, I was recommended by a friend to go for douglas allen wanstead. Being told that they are fast, friendly and thorough. I was able to make the decision with no hesitation, their staff made my mind feel at ease. They strived very hard to get the best price possible for my property .
Margaret · 14 June 2016
Agent replied · 22 November 2024
Dear Ms Bailey,Thank you so much for your 5 star review of our Wanstead office in terms for selling your home so successfully. Customers really do have a lot of choice when it comes from choosing an agent to sell through however we would back our service and results higher than anyone as I am delighted has proved beneficial for you.Thank you very much for putting your faith in us and I wish you much happiness in your new home.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotVery helpful customer service
Very helpful customer service. Thanks to Shana.
Ozgur · 20 February 2020
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
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