Douglas Allen Wanstead reviews in Redbridge

★★★★★ 5/5

Trustpilot

Completion on bungalow

I have just completed on a bungalow and Chelsea Baldwin our sales progressor has been an absolute rock.She rings when she says she will and emails when she says she will. I was never left waiting at any time for a response to anything. I cant thank her enough and would not have got through the process without her help and knowledge. I would recommend her services to anyone .Thank you Chelsea and thank you Douglas Allen

Mandy · 14 July 2020

★★★★★ 5/5

Trustpilot

Waqas Michelle and Michael Chadwell Heath

I called Douglas Allen Chadwell Heath to enquire about a property I wanted to view, I also telephoned many other agents and I would like to thank Waqas for really taking the time to understand my requirements, also suggesting other properties for me to view. He really stood out from all the other agents, a real credit to the company he explained the process and recommended I see Faisal Noor about my mortgage and get my solicitors ready. I was made to feel welcome by the rest of the team Michelle and Michael now they added me to the home finder service. Thank You

Review123 · 12 May 2019

★★★★★ 5/5

Google

Wonderful service , stress free and no hassle . Hasan and Lisa were great ! Hasan did Sunday viewings for us frequently and also mentioned that Lisa the mortgage broker could save us money . Incredibly, Lisa saved us £150 a month for 20 years straight . A deal my previous broker would never have got . I would highly recommend speaking to Douglas Allen Hasan for your property search and also the mortgage broker Lisa.

Caterina · 23 October 2020

★★★★★ 5/5

Trustpilot

Douglas Allen - Wanstead Office

Incredible service from a very professional outlet in Wanstead. We knew right from the start that this was the estate agent for us. Luke knew the area and the market so well, Ray was always on hand to answer questions as the sale began to go through and Janine kept us informed all of the way through the process and pushed the sale over the line. A really caring and organised estate agent who we would fully recommend.

Lawrence · 1 March 2020

★★★★★ 5/5

Trustpilot

Tanya Keene sales progressor, both professional and organised, thank you.

Tanya Keene, from Douglas Allen, sales progressor, is a very professional and proactive person who helped me with the sale of my mum's house sale. From the start she was in touch with me, updating me with the progress of the sale and also giving me good advice about things I needed to know, in order to manage the sale efficiently. As I hadn't sold a property before, it's good to know that there are nice people like Tanya, who give good honest advice to you with efficiency and professionalism. It can be a stressful job to do, when stepping in unknown territory, however Tanya made this seem like a smooth transition until the contract s were exchanged also supporting me even after this was done. I feel more people like her are needed in this world. Thank you to Tanya for all her help and advice

Shazia · 5 April 2019

★★★★★ 5/5

Trustpilot

Viewing for a property we loved

I have been looking to move to barkingside for a while now and had done a few viewings with other agents that was very basic, after calling into the barkingside branch regarding a property of interest I came across Hasan and instantly felt the warm welcome from the way he answered the phone and the passion he spoke with. However the main reason for this review was that, during weekdays myself and the Mrs work late however Douglas Allen’s Hasan catered to our needs and done a one of viewing for us at out of work hours . Even though the property was not right for us I would highly recommend Hasan and douglas Allen,as he never made us feel unwanted and took the time to listen to us!

Imran · 3 April 2019

★★★★★ 5/5

Trustpilot

Quality service!!

Just completed my first property purchase through Douglas Allen and couldn't have had a more professional and tailored service from the start to finish. My experience was with the Chadwell heath branch with a member of there team Waqas he was very helpful and helped me in everyway to work around my personal busy schedule to ensure this property can be viewed which allowed me to make the right choice and purchase, also helped me reach my completion target time frame as requested. Once again highly recommended company and team.Thank you Nickesh Gadhvi

Nickesh · 1 April 2019

★★★★★ 5/5

Trustpilot

Ray and Janine from Douglas Allen were…

Ray and Janine from Douglas Allen were invaluable in helping get our house purchase over the line, with regular communication that never felt like it was too pushy or demanding. Ray was extremely proactive, going above and beyond to help push along our own sale by staying in contact with our own solicitors and freeholder. This was despite the fact that Ray was only meant to be responsible for the house we were buying (not selling)! Overall we would highly recommend Douglas Allen, and Ray and Janine in particular, for ensuring our house move went as smoothly as possible, thanks a lot!Robin and Tash

Robin · 20 March 2019

★★★★★ 5/5

Trustpilot

Amazing estate agent!

This is an amazing estate agent with fantastic professional knowledgeable staff. I can not express how impressed I am with the service I have received from this place. My house was for sale with 4 agents and Douglas Allen was the one that got me the sale at the price I wanted. They have a feedback system where I can see online who is booked in for viewings and feedback I receive which is fantastic. They always notified me on everything that was happening and were such a pleasure to speak to. Thanks Gizem for everything and thanks to Les for all of your amazing advice. I will always recommend Douglas Allen to everyone! You are truely above and beyond your competitors out there! Well done!

Natalie · 19 February 2019

★★★★★ 5/5

Trustpilot

I have just completed on the sale of my…

I have just completed on the sale of my flat. I used an online agent first and what a mistake that was as they lost my keys and couldn’t get me an offer. It took Steve and his team at Woodford less than a week to find me a buyer for a great price. I don’t live there so they even helped clear the property before exchange and I’m so happy I asked them to take over the sale of my flat.

Rod · 6 February 2019

★★★★★ 5/5

Trustpilot

Excellent service!

Joe and the team at the Barkingside branch have been excellent during what was a long and stressful process. They carried us through all the way to the end and got us over every hurdle and even liased with the Wanstead branch to also help with our sale! We would like to say a special thank you to Kalish who went above and beyond the call of duty throughout the process and on the day of the move! We couldn’t of asked for a better service and would highly recommend them!

Claire · 14 January 2019

★★★★★ 5/5

Trustpilot

Douglas Allen, Wanstead - Sold 😊

We had sold through another agent and our buyer pulled out very last minute at which point we instructed Douglas Allen, Wanstead branch. Ray Phipps came to value our home and discuss a marketing strategy and we instructed him immediately to proceed. Ray was polite, professional and very soon we had many viewings arranged and an offer agreed for more than we had previously sold for! Throughout the whole process Ray kept us fully updated along with Janine Briggs who is the progressor for Douglas Allen, Wanstead. Thanks to Janine and Ray everything went very smoothly from sale to exchange and completion. I thoroughly recommend Douglas Allen, Wanstead and will definitely use them for any future moves.

Lesley · 2 January 2019

★★★★★ 5/5

Trustpilot

The A Team!…

Our general experience with douglas allen from start to finish has been unbelievable.The staff attitude towards the sale was second to none! we felt comfortable with their knowledge and experience throughout. In particular Zik Ikeh sold our property with ease it seemed! We were amazed by the amount of potential buyers at our door. We thank Andy and his team of super sellers for their enthusiasm and professionalism for the sale of our property, and would most certainly use them again and definitely keep them in mind for selling and buying with friends and family.WELL DONE TEAM KEEP UP THE MAGNIFICENT WORK!!!

John · 21 December 2018

★★★★★ 5/5

Google

Gurminder is great. Fast attentive and always finds a solution

Gabriel · 10 May 2026

★★★★★ 5/5

Trustpilot

Brilliant service from start to finish.

We put our house on the market on the 11th September, by the 25th we had sold it and we are completing on the 14th December so we did the whole thing in 14 weeks!!I cannot fault the service we were given , we were always kept up to date regarding viewings and offers, and post sale our sales progressor was brilliant at liaising with all sides involved in the sale and out purchase.Big thank you to Maria at the Hoe Street Branch, and Andrew for making what is always a stressful experience a little less painful, your hard work is really appreciated. Would defiantly recommend Douglas Allen to family and friends.

E17 · 10 December 2018

★★★★★ 5/5

Trustpilot

We had the pleasure of dealing with Chelsey…

We had the pleasure of dealing with Chelsey Baldwin from Douglas Allen for our first house purchase. In the midst of a global pandemic, and a couple of hiccups along the way, Chelsey was absolutely fantastic in dealing with whatever was needed. Chelsey was available for communication throughout the entire process, which honestly was invaluable. Not only is Chelsey a true professional but she does it with personality, humour and kindness. Would highly recommend.Jack & Alex x

Jack · 14 April 2020

★★★★★ 5/5

Trustpilot

Outstanding

Outstanding, Thank YouWhile out viewing properties with Chadwell Heath office I met Michal Aloto at the open house, he discussed my situation and I had just put my property on the market with an online agent. After a couple of months I accepted an offer and when Michael was discussing new properties for me to buy said he thought the offer was low, he felt that he had buyers ready who could view my house and as it’s no sale no fee I agreed for him to come round. The first open house was a success and I got the offer £15,000 more. I had more viewers in one day than I’d had for past two months. This brilliant service didn’t stop, every time I’ve called the office the staff are all very helpful, Michelle took time to explain and help me understand what happens next. Thank you Michael and Michelle I would highly recommend.

ZUBEDA · 30 November 2018

★★★★★ 5/5

Google

I cannot thank Sheryce enough for her dedication to the sale of my new flat .Everything happened in just 2 days , Sheryce has gone above and beyond , significantly , to ensure a speedy viewing , arranging a professional mortgage broker and a good solicitor . I highly recommend Douglas Allen to each and every home buyers those who are looking to buy there new dream home .

Amit · 10 January 2022

★★★★★ 5/5

Google

Signed up with Douglas Allen because of prior great experience with Ann-Marie Avila, who has proven to be one of the best, most capable, helpful, and honest people I’ve met in an industry notorious for very variable service standards. After over 18 months of PurpleBricks being unable to take a sale to fruition despite offers, Ann-Marie and Douglas Allen brought in multiple motivated buyers and took the property to offer within 6 weeks. Ann-Marie and colleagues, on behalf of Douglas Allen, have been effective and clear in their communication, have looked after both buyer and seller with a very friendly, professional & personalised approach, and made the process much less painful than PurpleBricks from start to finish. I’d highly recommend Douglas Allen, specifically the Woodford branch, and would happily trust them to market my properties in the future.

Rich · 15 October 2024

★★★★★ 5/5

Trustpilot

Ray and Janine from the Wanstead brunch…

Ray and Janine from the Wanstead brunch were faultless with their service that have provided me . Ray is very professional, knowledgeable of the area and the current property market. He evaluated the flat at a price to sell with 4-8 weeks . After 6-8 weeks the flat was sold to a genuine buyer . Jenine kept me up to date with the sell most of the time . They were also very helpful. I’d recommend their services to everyone that wants to buy or sell their properties.

Isabel · 29 September 2018

★★★★★ 5/5

Trustpilot

Chadwell Heath branch.

Excellent team effort so individual people all deserve a mention.Chadwell Heath branch manager Les secured our business by offering valuation etc on his route home after the shop had closed when other agents would not make themselves available for a further 2, 3 days. He clearly explained the process to us and inspired confidence in his teams ability to successfully market our home.Gizem handled the open house viewings with tact and diplomacy.Michelle, Michael and Charlotte were always on hand and extremely helpful when issues occurred with our buyers.Once we accepted our purchasers offer our file was moved to Andrew Bilby, sales progressor based at East Ham branch. We cannot thank Andrew enough for his conscientious and effective approach when dealing with some difficult issues. Our ongoing purchase was through an on line agent and the experience was awful but could have been a whole lot worse. Thankfully Andrew recognised the issues created by this on line agent and took it upon himself to take control of the whole chain and has worked tirelessly to ensure all parties were communicating with one another, even contacting the builders for people at the top end of the chain to keep things fluid.We have been copied into each and every email sent to keep us abreast of developments and telephones calls without prompt, have been received in order to update too, even if there have been no significant developments.Having lived in the address we have just vacated for over 27 years this has been a stressful time, but the staff at Douglas Allen have been excellent and made this process so much easier to deal with and we cannot thank them enough.I would highly recommend Douglas Allen estate agents.Thank you.

Craig · 24 September 2018

★★★★★ 5/5

Trustpilot

Amazing service from Douglas Allen in…

Amazing service from Douglas Allen in Chingford!!!BIG thank you to JESSICA and her team! Jessica is awesome.....from the moment I met her, I knew she would be the one to sell my house! I'd previously been signed up with another agent and was getting nowhere! Jess would call me every week to see how I was getting on and we both agreed that when I came to the end of the 3 month contract I would sign up with them! She also put me in contact with their branch in Maidstone where I was planning to move to and consequently bought my house with.....within a few weeks of douglas allen marketing my house, I'd had an offer which followed though to the end and I'm now in my new home!!! Jess knows her 'stuff' she's animated,engaging, funny and just a great person! I would be recommend her to anyone! Big shout out also to Kaitlin and Natasha(sales negotiater) who also made the process easier with her updates! Keep up the good work, thank you all!!!

Abby · 27 August 2018

★★★★★ 5/5

Trustpilot

I would like to thank Maria and her…

I would like to thank Maria and her wonderful team for helping us sell our house .Maria is a wonderful lady she goes above and beyond to help in every way she can she is so professional and excellent at what she does . And Ben who done the open house viewings what a great guy and also very professional. great feed back from him keeping us updated at all Times with the house viewings can't do enough for you. And Laura what a wonderful person she dealt with all my paper work.I would like to say a big thankyou to the whole team through this whole process and it has been stress free. And I would recommend douglas Allen to anyone buying or selling a house. And Maria and d her team are the best I will miss them all x

Joanne · 15 August 2018

★★★★★ 5/5

Trustpilot

Excellent service

Chloe and Abbie have been excellent in guiding us through the letting of mum's house. From the start Chloe was so professional we cancelled other agents and went with DAS. She sold the company really well, and answered every question we had thoroughly. Abbie took over for the viewing and letting phase and also kept us up to date with all that was going on. The ouse has now been let and we can keep ourselves up to date using the online system, which is good for us as we live in France. Top service so far, well done everyone!

Mrs · 7 August 2018