Douglas Allen Wanstead reviews in Redbridge

Dear Gareth,Thank you very much for your review, glad we were able to help with your move.Kind regards,Jon Holden - Managing Director

Dear Claire, Thank you for your feedback and being a valued customer. Keeping people informed is our key aim in all we do.All the best for the futureKind regardsPaul Ingleton - Associate Operations Director

Dear Mrs B,Short, Sweat and to the point. Thank you for your 5 star review of Shana, she is certainly starting to build a great reputation.Thanks againRob wadeAssociate Operations Director

Dear Ms Weaver,Thank you very much for posting your review, it's great to know that our Wanstead office were instrumental with the sale of your home.Thank you for your custom.Regards,Jon Holden - Managing Director

Dear LucyThank you for providing us with your feedback however we have been unable to identify you from the information that you have supplied and are therefore unable to look into your concerns. If you could please contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk and provide us with some additional information, we would be grateful. Kind regardsDouglas Allen

Dear Mrs Fitzpatrick Thank you for your comments which we have looked into. Whilst your property went under offer in late February, your chain was not complete until the end of March and we were not provided with your solicitor’s details until 10th April. Consequently, there were no updates to provide you with until after this time. Your Sales Coordinator, Chelsey, informs us that she is in regular communication with you and will continue to liaise with the solicitors conducting the conveyancing process and report progress to you.Thank you again for your feedback and please be assured that we will remain focused and proactive until your sale has reached a successful conclusion.

Dear Diane, Thank you for adding your comments on the Epping Office and the staff mentioned, I am really pleased that they have delivered the level of service we always aim to achieve.Kind regardsPaul IngletonAssociate Operation Director

Dear Suzan,Thank you for your comments on the Chingford team, its always great to hear when they meet peoples expectations.Thanks againRob.wadeAssociate Operations Director

Dear TonyThank you for taking the time to provide us with your feedback. Please be assured that we take any concerns raised seriously and are sorry if you were unhappy with the service that you received.As we have been unable to find any record relating to you since 2017, we would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to discuss your feedback in more detail. Thank you. Kind regardsDouglas Allen

Dear Ms Mary,Many thanks for your 5 Star review of Douglas Allen. Being recognised as "helpful, understanding and professional" is exactly what we set out to achieve and it's great to independently hear that from one of our valued customers.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr Baker,Great to hear you were happy with our team, thank you very much for your review.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr & Mrs Khan,I am pleased to hear that your initial thoughts of Douglas Allen have been positive, please feel free to post a review again further into the process, all feedback is valued as something we can learn from.Regards,Jon Holden, Managing Director, Douglas Allen

Dear David,Your review is very much appreciated, we always look to offer the service levels above and ensure that our lettings team offer the best possible advice and a professional service throughout.Kind regardsPaul Ingleton - Associate Operations Director

Dear Mr Hoolas,I am glad you are finding the 'My Account' feature on our website so useful in keeping you updated on every aspect of your sale through Douglas Allen 24/7.I wish you a continued smooth move.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Mr Cornford,Thank you very much for your endorsement, I am glad we have been able to help you so much.Regards,Jon Holden - Managing Director, Douglas Allen

Dear Dr Rehman,I am pleased to hear things are going well so far, please feel free to post another review when your transaction is completed. If there's anything we can do to help please let us know.RegardsJon Holden - Managing Director, Douglas Allen

Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen