Trusted Agent profile · Redbridge
★★★★★
1,982 reviews across 2 platforms
52 High Street Wanstead, London, E11 2RJ, Redbridge, E11 2RJ
Douglas Allen's office in Redbridge, at 52 High Street Wanstead, is rated 4.7 out of 5 across 1,982 reviews on two platforms, including 221 Google reviews rated 4.9.
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional and excellent service …
Very professional and excellent service Highly recommendedThank you Abbie & Chloe
Dear David,Your review is very much appreciated, we always look to offer the service levels above and ensure that our lettings team offer the best possible advice and a professional service throughout.Kind regardsPaul Ingleton - Associate Operations Director
4/5
Trustpilotvery profession
always keeping you up dated my account details are very informative also
Dear Mr Hoolas,I am glad you are finding the 'My Account' feature on our website so useful in keeping you updated on every aspect of your sale through Douglas Allen 24/7.I wish you a continued smooth move.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotGood Agents
They have been very helpful, and professional, I would recommend Douglas Allen.
Dear Mr Cornford,Thank you very much for your endorsement, I am glad we have been able to help you so much.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotService
It is too early to make a judgement. so far so good.
Dear Dr Rehman,I am pleased to hear things are going well so far, please feel free to post another review when your transaction is completed. If there's anything we can do to help please let us know.RegardsJon Holden - Managing Director, Douglas Allen
4/5
TrustpilotVery helpful.
Staff are attentive and contact is always being made from the office.
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
GoogleHappy to recommend this branch, have known Steve for years, not only is he a great Estate Agent, but I consider him family. Excellent!
5/5
TrustpilotExcellent organisation
Excellent organisation, all work are explained well and verry efficient
Dear Ms Wong,Thank you very much for your 5 Star review, I am very glad we were able to help with your home move.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotGreat Team - Speedy Sale
Very helpful personable team. Made things very simple, efficient and friendly.
Thank you for leaving us your feedback! Best wishes,Douglas Allen
5/5
TrustpilotFirst time selling
First time selling, informative, helpful, efficient, highly recommended.
Dear Mr Lavender,Thank you for your 5 Star review regarding selling your 1st home through Douglas Allen, we really appreciate your custom.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotGreat service
Excellent service and good communication, would definitely recommend.
Ben, As you say Excellent service and good communication is the back bone of our business, we are there to help our clients whenever needed. All the best for the futureKind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotVery professional first impression
Great professional staff who give a wonderful first impression.
Dear Zahra,Thank you very much for your 5 Star review and for choosing Douglas Allen.RegardsJon Holden - Managing Director, Douglas Allen
4/5
TrustpilotProfessional service
Service was good- approachable and readily available help.
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotHassle Free, Friendly Service
Our dealings with Maria at Douglas Allen have been professional, friendly and effiecient at every step, and we got offers in no time flat. Highly recommended!
1/5
TrustpilotNot trouthful...kept vital information…
Not trouthful...kept vital information from me.
Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen
1/5
TrustpilotDon’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
4/5
Trustpilotgood but leases could be more bespoke
Paris Hall did an excellent jobThank you
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
5/5
Trustpilot⭐⭐⭐⭐⭐Outstanding Service from Nisha Kaur
⭐⭐⭐⭐⭐
We are so pleased to read your wonderful feedback regarding your property purchase. It's truly rewarding to know that Nisha and our team's professionalism, responsiveness, and dedication made such a positive impact on your experience. We always strive to ensure a smooth and stress-free process for our clients, and your kind words affirm our efforts. Thank you for your high recommendation; it means a great deal to us.
5/5
TrustpilotExcellent service
Excellent service, second to none.
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
Trustpilot⭐☆☆☆☆ (1 Star)
4/5
TrustpilotWould you recommend Douglas Allen?
Yes, Staff was polite and helpful
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Redbridge office has 1,982 reviews across two platforms: 221 on Google, 1,761 on Trustpilot (across the whole business).
Douglas Allen Wanstead is rated 4.7 out of 5 across all 1,982 reviews, and 4.9 out of 5 on Google from 221 reviews.
Douglas Allen Wanstead, 52 High Street Wanstead, London, E11 2RJ, Redbridge, E11 2RJ.
