Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbsolutely Marvellous
Absolutely Marvellous, if you want to sell your house this is the team to do it. My special thanks to Janine, Matthew and, of course, Ray and all of the amazing staff at the Wanstead branch for their most professional help in realising my dream.
Jacqueline · 28 September 2018
Agent replied · 22 October 2024
Dear Jaqueline,Thank you very much indeed for your 5 Star review of our Wanstead office, the whole team there are very dedicated and I'm delighted that you have found them all so helpful in "realising your dream" with the sale of your home and they will be chuffed with your recognition.Thank you very much for your custom.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotJust like to say a big thank you to …
Just like to say a big thank you to James, Jake and Jess at Chingford, they have been with me every step of the way. At a very daunting time for me and my partner they have been helpful and caring. Thank you so much. X
Shirley · 2 November 2017
Agent replied · 22 October 2024
Dear Shirley,Thank you so much for your comments regarding James, Jess and Jake in the Chingford office.It is nice to see that our staff are genuinely being helpful in what can be a stressful time.Thanks AgainRob WadeAssociate Operations Director
★★★★★ 4/5
TrustpilotThank you very much Kate it was a long …
Thank you very much Kate it was a long journey but we got there in the end. It was only after you had taken over from Jack that things got moving. Tanya was a great help as well she kept me in the loop.Kind regards, Brian
Brian · 31 October 2017
Agent replied · 22 October 2024
Thank you for leaving us your feedback! Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotWill Nash
Will Nash and his team have helped us with remortgaging and securing a new mortgage in the past, and we have been very happy with the level of service and advice provided. I have recommended him to friends and colleagues without hesitation and continue to do so.
Atif · 11 January 2016
Agent replied · 22 October 2024
Dear Atif,Thank you very much for posting this review of Will Nash, he will be delighted to have helped so much with your mortgage.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotShana Jagger
Shana has been incredibly proactive in helping us find out next home. She listened very carefully to our requirements, and made sure she kept us up to date on anything interesting. She was a pleasure to work with.
Tom · 19 March 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleI received very good service at Douglas Allen. Ann-Marie Avila was very kind and helpful.
Arun · 22 April 2025
★★★★★ 5/5
TrustpilotChelsey Baldwin at Douglas Allen
Chelsey Baldwin has been exemplary throughout our long six month ordeal to get exchange. She was always available, always polite and courteous and was a pillar of strength to us all the way through.
Christina · 30 November 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
GoogleI viewed many houses with Douglas Allen, Sheryce has been keeping me up to date with any new properties that suit what I'm looking for. She got me in touch with Owen who managed to get me a much better rate on my mortgage. Thank you team!
Freddie · 23 October 2023
★★★★★ 5/5
TrustpilotFriendly and Calm
I would highly recommend douglas allen. All the staff were great and very professional especially Ray, Janine and Maria.I they were a lot better than alot of the other london estate agents when chasing up and they explained the process at every step.5 star service.My Coley
Mr · 9 May 2016
Agent replied · 22 October 2024
Dear Mr Coley, Thank you for passing on your kind feedback about the Wanstead office mentioning Ray, Maria and our sale progressor Janine, We always remember that moving home can be a very stressful time especially as there are so many hurdles to jump through, as a company we employee specialist sales progressors to ensure that the clients receive full and regular updates allowing time for our sales team to specialise in helping the clients find and sell their homes. I would like to wish you all the best with your move.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 1/5
TrustpilotPoor experience all around
Harv · 14 September 2026
★★★★★ 5/5
TrustpilotMichael at Chadwell Heath
Michael is a credit to the Chadwell branch. He really makes me feel like a premium customer. Very hard working and attentive and always makes the time to call me about new properties. Thank you for all your hard work. I recommend to all.
Miss · 12 August 2018
Agent replied · 22 October 2024
Dear Miss H,Thank you for your 5 Star review of our Chadwell Heath office and the 'VIP' service you received from Michael, he will be delighted he was of such assistance to you in finding your new home.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
GoogleI have recently looked at many houses for sale in the area. Whenever the property was marketed by Douglas Allen a smile would appear on my face because I knew Dawn Reardon would be showing me around. She's very professional but makes you feel comfortable and relaxed, giving eloquent answer to any question you might have and always trying to accommodate my requests (last minute time changes etc). Overall she made my house hunting a better experience!
Paperino77777 · 1 October 2024
★★★★★ 5/5
TrustpilotRichard @ Douglas Allen East Ham
I would like to give a special shout out to Richard who has helped me to find a home of my own, he was really helpful and kind, also very kind, I hope more people like this existed in the industry!
Natia · 31 January 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleI cannot reccomend Douglas Allen strongly enough - Chris & Ledina were fantastic! They were friendly, professional & their knowledge was invaluable throughout the process of purchasing our first home. They went above and beyond on several occasions & I really can't thank them enough! If I could give them more than 5 stars I would. Thanks again!
James · 23 October 2022
★★★★★ 5/5
TrustpilotThank you to Stephen Ford and the team…
Thank you to Stephen Ford and the team in a difficult time selling a Property in Woodford, always kept upto date and any queries quickly advised and resolved. Would definately recommend them as an Estate Agent.Rob C
Robert · 14 February 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotHelpful and instrumental in making the move happen!
Great proactive service from start to finish. Daniel made the negotiations easy and fast and Janine was key in making the sale go through. I literally could not have moved without them! Very professional and friendly to work with. I can not recommend more highly!
Laura · 5 September 2016
Agent replied · 22 October 2024
Hi Laura, Thank you for taking the time to put your review online. I am pleased to hear that Daniel and Janine both helped you through the sales process and got you moving. Janine is a great asset to us in our after sales department and it's pleasing to hear that she was key.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
Trustpilot10 Farrow House - Excellent overall service through a very long transaction.
What should have been a simple transaction turned out to be both difficult and very long. Throughout this we found that both Peter and Nicolle were highly responsive. It felt as it nothing was too much trouble. We would like to personally thank them both.
Nick · 23 March 2016
Agent replied · 22 October 2024
Dear Mr Russen,I am sorry to hear that your sale seemed to be protracted. I am happy though that Peter and Nicolle at our Brentwood office were of great help to you throughout this time and that you have awarded then with a 5 Star review. Both will be delighted that you have recognised them in this way and on behalf of us all I would like to thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleI came in after lockdown to seek advice on my home and what I could expect in 2021 regarding house projections. It was a pleasant experience and a welcoming atmosphere. Thanks James :)PositiveProfessionalism
Rupom · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Many thanks,
Douglas Allen
★★★★★ 5/5
TrustpilotGenuinely impressed
Genuinely impressed. Professional, friendly and helpful. Joe was helpful from the start and we feel Tanya went above and beyond her role to help complete not just our house sale but also the house we are buying. We'd like to thank the team.
SarAh · 12 July 2018
Agent replied · 22 October 2024
Dear Ms Smart,Many thanks for your 5 Star review and kind words regarding Joe and Tanya at our Chigwell office, they are true property professionals who value giving a premium service to their customers.Thank you very much for your custom and on behalf of the whole team I would like to wish you many years of happiness in your new home.Kind Regards,Jon Holden - Managing Director
★★★★★ 5/5
GoogleJoanne was very friendly, helpful and knowledgeable. Good communication. Good variety of properties.
Caz · 23 October 2023
Agent replied · 22 October 2024
Hi Caz,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Joanne, has been.
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleProfessional and friendly service from start to finish. Dawn made the viewing process stress free. Her knowledge on the local area and schools really came through and I would highly recommend her, Steve and the rest of the team. Thanks again for being so brilliant.
Hannah · 23 October 2023
★★★★★ 5/5
TrustpilotPurchased a retirement flat for mother…
Purchased a retirement flat for mother in law now successfully completed. Thanks to Matthew and Janine at the Wanstead office for all your help. It was very well managed throughout the process and we were kept in formed at every stage.
Michael · 31 May 2019
Agent replied · 22 October 2024
Dear Michael,Thank you for taking the time to post your 5 Star review of the Wanstead office and in particular Matt and Janine.On behalf of the team I wish your mother much happiness in her new home.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotJess at Douglas allen Chingford was the…
Jess at Douglas allen Chingford was the best from start to the end. she is on the ball calling with up dates and making sure i knew what was go on minute by minute 10/10 good customer service.she needs a pay rise
Ian · 20 October 2018
Agent replied · 22 October 2024
Hi Ian,Thank you for taking the time to write your 5 star review regarding Jess in the Chingford office. It was great to read how Jess kept you fully updated from start to end. Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
GoogleWe have received a great service from Douglas Allen, providing us with great homes too view and meeting our requirements as best as possible. They emphasise listening to feedback and using that effectively meet our needs. Thank you, all.
Pedro · 5 December 2024
Agent replied · 26 December 2024
Afternoon Pedro,
Thank you for your review. We're delighted to hear that you had a great experience with us and that we were able to meet your requirements effectively. Listening to feedback and ensuring we find the right home for you is always our priority.
Best regards,
Douglas Allen
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