Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMyself and my partner are first time buyers and were lucky enough to have Kris Tajdari as our mortgage broker. Kris was very responsive, easily reached and was excellent with his communication which really put our minds at ease. He was able to answer our 100s of questions and was very knowledgeable. We would recommend this service to others.
Anna · 16 May 2024
Agent replied · 15 June 2024
Good Morning Anna,
Thanks for leaving us such a lovely review, we really appreciate it. We're honoured to hear that you would recommend our services to others.
All the best, Douglas Allen
★★★★★ 5/5
GoogleExcellent service thank you to Rumel
Rszetecturbo · 16 January 2026
Agent replied · 16 April 2026
Hi Rszetecturbo 1988,
Thank you for your kind feedback. We are delighted to hear that Rumel delivered such a positive experience and provided the support you needed during the process. Offering clear communication and expert property guidance is always a priority for our team, and it is great to know this came through. We really appreciate you taking the time to share your experience.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleI purchased my property which was stuck in a probate for a year but fortunately the Douglas Allen team were very helpful in navigating that process. They provided me regular updates and communicated with me effectively whenever I called/emailed.
Thanks to Rumel for the all hard work over the past year, very much appreciated!
Oweis · 16 May 2024
Agent replied · 15 June 2024
Dear Oweis,
Thanks for leaving us such a lovely review, we really appreciate it. We're glad we could help you navigate the probate process, we appreciate this must have been a very difficult time for you, and will pass your regards onto Rumel.
Warm regards,
Douglas Allen
★★★★★ 5/5
GoogleDouglas Allen certainly have their act together in having multiple viewings on one day, this has allowed the full asking price to be achieved.
I would like to personally thank Anne-Marie who tirelessly worked to ensure that everything was conducted correctly and smoothly to make a satisfactory sale. I would also like to thank Natasha for her liaison work.
Alan · 10 June 2025
★★★★★ 5/5
GoogleMy experience with Douglas Allen was amazing. A special shout out to Dawn Reardon who was absolutely top notch.
Marlon · 4 September 2025
Agent replied · 12 October 2026
Hi Marlon,
We're thrilled to learn that you had a positive experience with us! We'll be sure to let Dawn know you were so happy with her service.
Best wishes,
Douglas Allen
★★★★★ 1/5
GoogleThe lettings management team is very unhelpful to landlords and very unsupportive. If you are a landlord think twice before lettings out wuth Douglas and Allen
Less than one start I'd give If possible!!!!
K · 12 June 2026
Agent replied · 12 October 2026
Thank you for your review and we are sorry that you were dissatisfied with the service you received from us.
Regrettably we have been unable to locate your record on our system from the details that you have supplied. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you.
Kind regards
Douglas Allen
★★★★★ 5/5
GoogleReally great experience! Ann-Marie was so great in finding THE perfect property for me. Both her and Stuart helped me secure it. Really lovely and helpful. Also to Natasha who helped with everything else and the final close of sale. Really happy and in a dreamy house. ☺️
Kerry · 16 August 2024
Agent replied · 23 August 2024
Morning Kerry,
Thank you for your lovely review. We're thrilled to hear that Ann-Marie, Stuart, and Natasha were able to assist you in finding the perfect property. It's wonderful to know you're happy and settled in your new home.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI would like to say a massive thank you to Joanne for showing me and my family around properties. She has been very thorough and very complimentary. She is full of knowledge well presented and we are happy to work with her at Douglas Allen on my property search. She is a great asset to Douglas Allen and I look forward to catching up with her soon.
Stacey · 16 June 2023
Agent replied · 15 June 2024
Hi Stacey,
Thank you for leaving a review, it's great to hear how helpful Joanne has been whilst you begin your property search!
Best wishes,
Douglas Allen.
★★★★★ 5/5
GoogleA great service, there’s always someone to pick up the phone and chat to if needed. I would recommend.
Russell · 12 September 2026
Agent replied · 12 October 2026
We're so pleased to have provided you with a great service at Douglas Allen Woodford Green. Thank you for your recommendation Russell.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/zr7j56n
★★★★★ 5/5
GoogleDawn was so lovely and made selling the house so much easier. Thank you so much Dawn!
Isabella · 2 September 2025
Agent replied · 9 September 2025
Good morning Isabella,
Thank you for taking the time to share your experience with us. We're delighted she made selling your house an easier process!
All the best,
Douglas Allen
★★★★★ 5/5
GoogleAnn-Marie was excellent and also Dawn gave an excellent too. Generally all the staff are helpful and very proactive.
Chris · 10 August 2025
Agent replied · 9 September 2025
Good afternoon,
We are absolutely thrilled to hear Ann-Marie and Dawn provided such excellent service.
Your recognition of our team means everything, we will be sure to pass on your feedback.
Kind regards
Douglas Allen of Woodford Green
★★★★★ 5/5
GoogleDawn Reardon was very helpful and honest, and I had a great time viewing the property without feeling pressured or that the truth was being twisted. Very professional service - would be more than happy to use again and highly recommend
Sam · 2 October 2024
Agent replied · 23 October 2024
Hi Sam,
Thanks for your review, we're delighted you're happy with our service. We're thrilled to hear that you would recommend our services to others.
All the best,
Douglas Allen
★★★★★ 5/5
GoogleThank you Steven and James in making our property purchase such a success! Every part of the process - from arranging the first viewings to seeing the purchase through to completion - was professional. Thanks to Douglas Allen's efforts we were able to take over an existing set of searches, enquiries and a building survey from another buyer who could no longer make the purchase. This allowed us to complete in record time. Furthermore, all their commnication - between ourselves, the sellers, and the respective solicitors - was prompt, clear, and on-point. Pleasure dealing with the team. Would use Douglas Allen again anytime.
Philipp · 16 June 2021
Agent replied · 15 June 2024
Hello Thank you for taking the time to leave such a detailed review Many thanks, Douglas Allen
★★★★★ 5/5
GoogleWe received a great service from Stuart and the Douglas Allen team
James · 5 October 2026
Agent replied · 12 October 2026
We’re thrilled to hear you received great service from Stuart and the Douglas Allen team in Woodford Green.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5020
★★★★★ 5/5
GoogleI'm really happy with the amount of support I've been given during the process of looking for a home, a special thanks to Rumel as he was helpful and answered all my enquiries with solutions. Thank you!
Jessica · 20 November 2024
Agent replied · 11 December 2024
Morning Jessica,
Thank you for your kind review! We're delighted to hear that you had such a positive experience with us. Rumel will be pleased to know that his assistance was so valuable to you. We're always here to help you move forward.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleAfter a string of difficult experiences with deceitful estate agents Dawn at Douglas Allen has been extremely helpful and gone above and beyond to help us secure our place. We havnt completed yet but it’s the furthest we’ve come so far ! Recommend
William · 16 February 2026
Agent replied · 16 April 2026
Hi William,
Your review is greatly appreciated! We're thrilled to hear about your positive experience with Dawn at our branch. Thank you for sharing your feedback.
Many thanks,
Douglas Allen
★★★★★ 5/5
GoogleJust exchanged on our sale and purchase with completion on Friday so avoiding SD hike! It took 7 months but we got there in the end due to Natasha's amazing tenacity and Ann-Marie being the perfect conduit between us and the buyers. Rumel was also always around if needed so a great team at the Woodford branch. Highly recommended!
RAHUL · 25 March 2025
★★★★★ 5/5
GoogleThe Manager Stuart, is very much down to earth balanced and works in a professional capacity. Provided choices and reasonable costs alongside packages. This is the beginning of my process, will leave another review when its all done. MS
M · 16 March 2026
Agent replied · 16 April 2026
Hi M,
Thank you for your feedback. We’re delighted that Stuart and our estate agent team in Woodford Green could provide professional guidance and clear options, giving you confidence at the start of your property journey. It’s great to hear that his expertise and local property knowledge are helping make the moving process straightforward and well-informed.
Thanks,
Douglas Allen
★★★★★ 5/5
GoogleWe were very comfortable with Rumel Miah with his professional help and advice, guiding us through the sale of my deceased brother’s property. Contact was always easy Rumel was respectful and understanding with all our queries.
Thank you.
Joan · 2 October 2024
Agent replied · 23 October 2024
Good Morning Joan,
Thanks for your review, we're delighted you're happy with our service. Our goal is to help our customers through what we know can be a stressful time.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleThivi showed me and my family several properties last month and was extremely helpful in guiding my parents through the entire buying process, as we are first-time buyers. He was knowledgeable, patient, and always willing to answer our questions. I would highly recommend seeking advice from him if you’re looking to buy a property.
Pratham · 12 July 2026
★★★★★ 5/5
GoogleOnly placed an offer yesterday, but so far absolutely brilliant service. I am not local and had a long journey to view lots of properties. Ann-Marie came with all the relevant information and was really helpful during the arranged viewing. She offered a second viewing. By the end of the day, I had decided I was interested in the property. Ann-Marie was out when I contacted the office late in the afternoon, but James kindly came out at very short notice to do the second viewing and save me another long journey on a different day. Also really kind and helpful. They were both absolute stars and I’m very grateful to them.
Anne · 17 March 2024
★★★★★ 5/5
GoogleBought our first property though them and they made the process very easy. If it wasn't for Khaleesha from their Woodford branch then we probably never would have gotten that property as she was very flexible in getting us a viewing so late on in the day! Khaleesha was very personable and knew a lot about the property and area. She also took time to get to know us and what we were looking for. We felt really lucky for her to handle our purchase.
Marcus · 16 June 2020
Agent replied · 15 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Douglas Allen
★★★★★ 5/5
Googlevery impressed with the team at woodford. Riana was very thorough and professional, i was confident she would help me find my flat. she would let me know when a new property was coming on and told me about the VIP homefinder service, which is how I ended up finding my perfect flat! Lisa was so helpful and explained everything in a way that was easy to understand so I’m confident I have got the best mortgage possible. I highly recommend Lisa to first time buyers. Superb service from Steve and Donna also, who I felt safe with.
Chantelle · 16 June 2020
Agent replied · 15 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleI cannot thank Sheryce enough for her dedication to the sale of my new flat .Everything happened in just 2 days , Sheryce has gone above and beyond , significantly , to ensure a speedy viewing , arranging a professional mortgage broker and a good solicitor . I highly recommend Douglas Allen to each and every home buyers those who are looking to buy there new dream home .
Amit · 16 June 2022
Agent replied · 15 June 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
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