Douglas Allen Redbridge reviews

★★★★★ 5/5

Google

Dawn was just incredible she showed us around a house this afternoon and she made myself and my partner feel so comfortable. So happy to of met her.

Brooke · 16 March 2026

★★★★★ 5/5

Google

Anzal was fantastic when showing me a property & giving me excellent advice on getting legally prepared before viewing the property. I highly recommend his service ! :)

Ryan · 16 February 2026

★★★★★ 5/5

Google

“I highly recommend Douglas Allen. The staff were professional from the very start and helped the sale of my property to go very smoothly. When I met Rumel Miah, I had confidence in his knowledge of the local housing market and his ability to achieve a good price for my property. This confidence was well placed. He advised me on the best options for viewing my property and where I should pitch the asking price based on local comparables. Rumel was amazing throughout and he and his colleague James even created a beautiful short video of the property to be promoted on social media apart from the professional photography of my property. His team took care of everything for me including making sure that there was always somebody from their office to accompany any viewings taking place. Given how complex selling a property can be, I would recommend that you consider the whole package that Douglas Allen offer, and their professional and approachable nature, and don't just go with the cheapest quote you get from an agent who you don't have a rapport with. I can say this with confidence because my property was sold in a record shortest time frame of being advertised in the market in just 2 weeks…! For me this has turned out to be an amazing stress free experience for which I highly recommend Douglas Allen and special shout out to Rumel for all his hard work."

VENEMUZ · 18 May 2024

★★★★★ 5/5

Google

Used Kris to help with securing a mortgage for our first house in London. Kris was very professional - attentive to our needs, good listener (not just talker) and always had time to have an update call or answer any questions we might have. Will be coming back to Douglas Allen, and Kris in particular when we look to remortgage towards the end of the fixed term rate.

Roberts · 20 November 2024

★★★★★ 5/5

Google

We had a fantastic experience with Ann-Marie Avila at Douglas Allen. She was very knowledgeable, professional, and dedicated, she listened to our needs and helped us find the perfect home. She was always available to answer any questions we had throughout the process She helped us every step of the way Massive thanks to Annmarie and the team at Douglas Allen will definitely recommend Ann to family and friends.

Prashika · 26 October 2024

★★★★★ 5/5

Google

Ann-Marie Avila has been absolutely Brilliant! I’ve been a landlord for 30 years and it’s very rare to find an agent that is so professional, knowledgeable and enthusiastic. Her energy and focus regarding the task at hand and her understanding of what is needed by buyer or seller is amazing. I would highly recommend her to my friends, family and fellow landlords, investors and developers as a go-to person. Rumel Miah , is an extremely professional and knowledgeable valuer; who has an understanding of the market and where to position one’s property for sale. I found him to be very courteous, patient and understanding; and would recommend him in regards to positioning one’s property for sale!

Loftus · 16 April 2024

★★★★★ 5/5

Google

We had a fantastic experience working with Ann-Marie , definitely understood our needs. Ann-Marie is very professional, cooperative and holds excellent knowledge about the properties in the area ; she offered a great support during the completion processes. Her expertise and friendly approach made the entire journey seamless and stress-free. Highly recommended .

Marius · 12 May 2025

★★★★★ 5/5

Google

We had a very good experience of working with all the team at Douglas Allen for the sale of my mother’s house. They were very professional, kept us informed closely with the app and by email and phone call. They accompanied all potential buyers over a number of months and when we had a sale a dedicated team member worked very hard to push things along as quickly as possible. In the climate of house buying today, this was an excellent service. I have no hesitation in recommending them.

Linda · 27 October 2025

★★★★★ 5/5

Google

We had a exceptional experience with selling our property with Douglas Allen Woodford branch. Rumel our agent was exceptional with his service from the first day. Always prompt to get back to any issues we had. He was very helpful and managed to get us a smooth sale very quick. Thank you Rumel and co at Woodford Douglas Allen.

Ruhul · 16 November 2024

★★★★★ 5/5

Google

I do not think any estate agent has someone like Ann-Marie Avila working for them. She is an articulated, calm and understanding sales agent who makes the stressful process of home buying easier for a perspective buyer. Douglas Allen has a superstar working there and whenever I have dealt with her, she has helped me with all my queries with patience. Thank you Ann-Marie.

Ahmed · 24 July 2024

★★★★★ 5/5

Google

I cannot recommend Douglas Allen Estate Agents highly enough. Everything they done was very professional from my first point of contact Stuart Pass the Branch Director to Ann- Marie Avila the sales advisor. A special thanks to Ann-Marie for finding the right people to view and eventually buy our house. I had tried one previous estate agent before Douglas Allen and they were a waste of time.

Bill · 1 June 2024

★★★★★ 1/5

Google

I don’t usually leave reviews but we had a really poor experience with this estate agent. Deceitful and underhand actions to sell a property from Stuart and his colleagues, they won’t put anything in writing and they’ll completely backtrack on their word at a moment’s notice. It’s a real shame since we had a really good experience with other estates agents during the purchasing process, which really put their service into perspective.

Ryan · 28 November 2025

★★★★★ 5/5

Google

Dawn was excellent and super informative!! Such a pleasant experience.

Holly · 16 March 2026

★★★★★ 5/5

Google

We have found the place where we want to move to through Douglas Allen. Joanne met us at the property and was knowledgeable, friendly, and courteous. All dealings since have been a pleasure and she has been really helpful throughout what is a generally stressful process. We will be buying with and selling with Douglas Allen for sure, the teams across Woodford and Chingford branches have stood out compared to other agents we have met with. Thank you Joanne and the team, and thanks for getting James at Chingford on board so quickly!

Alex · 16 June 2023

★★★★★ 5/5

Google

We sold our family home after bereavement with Douglas Allen. At all stages it went very smoothly and the team were very responsive and helpful. We live at a distance away, and the house was empty at time of sale so it was important that we had peace of mind with for things like viewings, responding to offers etc. The house was sold very quickly which is a reflection of the team’s efficiency.

Fiona · 27 October 2025

★★★★★ 5/5

Google

Thivi was fantastic to to deal with- very professional and responsive- made the house hunting process very seamless for us - thanks a lot - appreciate it lot Regards Bee & family ❤️

Bee · 12 May 2026

★★★★★ 5/5

Google

really helpful advice and friendly. We’ve been dealing with estate agents for a while being FTB’s but not had a conversation like this one. Thank you so much for everything Gurminder

Dionne · 12 September 2026

★★★★★ 5/5

Google

We purchased a property with Douglas Allen. They were brilliant from the start and ways answered any questions that we had. Dawn was brilliant as well as all other staff.

Hassan · 26 August 2025

★★★★★ 5/5

Google

Ann-Marie Avila showed us our dream home and was nothing short of amazing! We were late to the viewing, yet she took the time to show us through the property at our own pace, and was also really transparent about the property. Ann-Marie kept us updated at all points and we felt that she was working in our interests. I would highly recommend using Douglas Allen to purchase.

Andrew · 28 January 2024

★★★★★ 5/5

Google

Dawn was very friendly and helpful during our property viewing

E · 16 February 2026

★★★★★ 5/5

Google

Ann-Marie Avila showed us our dream home and was nothing short of amazing! We were late to the viewing, yet she took the time to show us through the property at our own pace, and was also really transparent about the property. Ann-Marie kept us updated at all points and we felt that she was working in our interests. I would highly recommend using Douglas Allen to purchase.

Andrew · 17 January 2024

★★★★★ 5/5

Google

If you are after a personal service where you genuinely feel like you are being taken care of, speak to Stuart. Appreciate your help mate.

Eshan · 28 September 2026

★★★★★ 5/5

Google

I recently decided to move from North London to Essex, and have been looking at properties through Douglas Allen. Ann-Marie Avila has been advising me and I have found her to be efficient, friendly and flexible, always happy to help and answer questions. She’s been very knowledgeable which has been invaluable to me in making the move. Would recommend working with them for sure!

Kate · 16 February 2024

★★★★★ 1/5

Google

Terrible experience with Stuart Pass when looking to purchase. Maybe we were just unlucky as there’s so many 5 star reviews. He considerably upset my partner in the purchase process as branch director/manager. Decides to break bad news via voicemail on a Friday afternoon before knocking off at 4pm for the day. Had the cheek to ask if we still wanted to buy after some underhand sales tactics. Clearly didn’t get any takers when he did otherwise he wouldn’t have emailed after the weekend asking if we were still interested. Ships sailed. No example set as branch manager to reach out to ask us why my partner was upset afterwards. I had to tell him. Poor management all round. Won’t be engaging with them in the future. Positive was Dawn was great with us when viewing the property. Kudos to her as we made an offer because of her. Shame the experience after was horrendous. Lo and behold the property hasn’t sold and is still on the market. This is why estate agents get a bad name as there’s no care and thought in what is considered a very stressful process for everyone involved. Go independent, they’ll respond faster and are much more personable. You’re not a number in their sales quota for the month/quarter. Good luck and hope you have a better experience than we did.

C · 19 November 2024