Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotMY STUDENT SON AND HIS STUDENT…
MY STUDENT SON AND HIS STUDENT GIRLFRIEND WERE PROMISED A STUDIO FLAT IN FULHAM ABOVE A SHOP TO THE POINT MY SON TRANSFERRED HIS JOB TO FULHAM.THE LETTING AGENT FROM FULHAM HIGH STREET DECLINED THEM THE PROPERTY DUE TO BEING 20/21.THEY HAVE YET TO RECEIVE A APOLOGY OR THE HOLDING DEPOSIT BACK THAT THE AGENT FROM FULHAM HIGH STREET HARASSED THEM TO PAY BEFORE THE VIEWING.THE WHOLE SITUATION UNPROFFESIONAL.THEY HAVE BEEN TREATED POORLY BASED ON DISCRIMINATION..
Miss · 14 September 2020
★★★★★ 5/5
Trustpilotgreat communication
great communication. trustworthy. Hardworking team.i live abroad and the Winkworth team was able to manage lettings and sales very smoothly. i always felt very reassured
Tahnee · 22 May 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 2/5
TrustpilotUnhelpful and poor customer service.
Avoid at all costs. Agents are not very helpful and when attempting to rent from them, all these additional costs kept cropping up. There are hidden costs ie. inventory, lettings contract costs.Agents are difficult to get hold of and do not return calls.
Speedflash · 17 November 2020
Agent replied · 23 October 2024
Hello, we are sorry to hear of your experience here. We take all feedback seriously and are keen to find out more, please get in touch with us - clientrelations@winkworth.co.uk and we can investigate further for you.
★★★★★ 5/5
GoogleRobin at Winkworth led us through the purchase of our house from start to finish. He was incredibly personable, friendly and always checked in to see where we were. We would definitely use Winkworth again and would recommend them favourably to anyone else.
Craig · 26 October 2020
Agent replied · 25 October 2024
Dear CG,
Thank you for your kind review and great feedback about your experience and praise for Robin.
Very much appreciated!
★★★★★ 5/5
TrustpilotKensal Rise- Friendly and efficient
Kensal Rise office- Friendly and efficient. I feel they genuinely have the best interests of both tenants and landlords at heart. They helped hugely during Covid with a difficult situation and everyone came away satisfied. I highly recommend Winkworth’ team!
Tristan · 30 June 2021
Agent replied · 23 October 2024
Hello Tristan. Thank you so much for the great review of the service that you received. We would love to know which Winkworth office you dealt with so that we can personally congratulate them on their success!
★★★★★ 5/5
TrustpilotTop notch service from Winkworth
Winkworth has managed my rental properties for about a decade now.They have always been first rate:streets better than other agents that I have used.I have never had a void period of more than 2 weeks.Their representative,Natasha Conti,who deals with my current property,is excellent.She has an impressive knowledge of the market and of all aspects of the rental business and I have always found her advice as to property presentation extremely helpful.She certainly provides service with a smile,but there is a lot of expertise and hard work behind it.I unreservedly recommend Winkworth.
Clive · 22 May 2018
★★★★★ 5/5
GoogleSelling my flat through Winkworth was an absolute dream. They were efficient, responsive and friendly. If you're lucky to have Nicola manage your sale for you, you're in great hands.
Georgie · 26 October 2022
Agent replied · 25 October 2024
HI Georgie, Thank you so much for your kind review. It has been a pleasure working with you on the sale of your property! We wish you all the best in the future!
★★★★★ 4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
Tim · 8 March 2018
★★★★★ 5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
Paul · 12 October 2022
★★★★★ 5/5
GoogleThe Best Estate Agent in Reading. We sold our newly refurbished property through Winkworth. Agents Robin and Michael are the best in town.
Got valuable advice from them on how to get a great finish to the property. They gave the best marketing that the property needed, it was advertised on a full page in the local property paper. Couple of open houses were done and the house was sold with in 2 weeks.
It was a tough market , yet the team have done extremely well to follow up the sales to completion. Highly Recommended.
Raju · 27 October 2017
★★★★★ 2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
K · 29 August 2021
★★★★★ 5/5
GoogleHave used Winkworth for both rental and sale of various properties and have always recommended them to friends, family and clients. Their valuations prove accurate & whether lettings or sales everything is completed efficiently.PositiveResponsiveness, Quality, Professionalism, Value
Dara · 26 October 2021
Agent replied · 25 October 2024
Hi Dara, thank you for your review. It is always a pleasure working with you. We look forward to working with you in the future!
★★★★★ 5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Bernard · 20 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
Rashid · 13 May 2021
★★★★★ 5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
Kitty · 11 February 2023
★★★★★ 1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
Adam · 21 June 2022
★★★★★ 5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Richard · 11 May 2021
★★★★★ 5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Andrew · 25 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleThe experience with winkworth is just exceptional , I recently completed on my property and was really impressed by their customer service. They are very responsive and ensure that all updates are provided on timely basis. During my process I was well aware of the progress hence helping me in concentrating on all other things.
They will go out of the way and help in other aspects as well to ensure that the whole transition to the new home is smooth.
I cant thank them enough for the effort the have put in for me, I would 100% recommend them to anyone, lastly after providing an exceptional service they like to pamper their clients with lovely giveaways.
Thanks again- you guys were amazing...
Sumbul · 27 October 2016
★★★★★ 5/5
GoogleThe experience of selling my house with Winkworth Reading couldn't be more satisfactory. We got an outstanding service from beginning to completion. They did a very professional advertisement and marketing strategy on the property and they sold it above asking price the same day it went on the market. Michael, one of the branch directors, was always there to keep us informed on the process. He negotiated chain timelines in a way that all parties were happy, so everything went simple and smooth.
Irene · 27 October 2016
★★★★★ 5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
A · 3 March 2022
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
★★★★★ 1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
Richard · 6 January 2022
Agent replied · 23 October 2024
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
★★★★★ 5/5
GoogleA big Thank You to Winkworth and particuarly James Hathaway who has provided me a first class service in acquiring new tenants for my flat within 3 days and personally going out of his way to ensure the tenants have settled in. He has visited the flat several times to check and resolve issues that existed. Nothing is too much trouble for James, he goes the extra mile to ensure both landlords and tenants are happy and he seems to be available almost 24 hours a day !
Richard · 28 October 2015
★★★★★ 5/5
GoogleExcellent service. Thorough, sincere, responsive and extremely dependable team. Indeed, having interacted with other letting agents, our experience with Winkworth came across as a pleasant surprise. For one, the senior management take customer service seriously - and so you have them out and about, actually showing properties to customers, instead of being inaccessible (which is the case in most places). The entire interaction was very proactive - we were often recommended properties that would suit us - what this means is Winkworth actively participated in our property search, instead of us calling in each time. They were accessible even on a long weekend, giving us updates. Overall a fantastic team!
Moon · 28 October 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.