Every review we hold for the Reading office, from every platform, shown as written. First names only.
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5/5
GoogleWhiteknights have dealt with the sale of my late father's house. From day one they have been wonderful. Easy to talk to. Happy to answer any queries I had. Helpful and friendly. I have been looked after by Scott and John also Gary. Nothing was too much trouble. I can't praise them highly enough, I would definitely recommend them to anyone whether your buying or selling.
Diane PowellPositiveResponsiveness, Quality, Professionalism, Value
Diane Β· 25 August 2022
Agent replied
thanks Diane for your kind review, its really appreciated
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5/5
GoogleVery happy with the service whiteknights have provided. They are highly professional.
Daniella was very responsive dealing with queries and very helpful. Adam was great and helpful throughout.
Thank you whiteknights.
Fouzia Β· 22 April 2021
Agent replied Β· 29 July 2023
thank you so much for your kind feedback
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5/5
GoogleScott's care and attention when valuing the property then putting it on the market was brilliant and his valuation obviously spot on as the house was sold quickly. The legal process was a lengthy one for various reasons but the regular updates on progress by Tom was reassuring and very helpful. Communication all round was excellent. Thank you all.PositiveResponsiveness, Quality, Professionalism, Value
Janice Β· 21 June 2021
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5/5
GoogleHave used before, and had no Reservation in using Whitenights again. So professional and helpful , nothing was to much trouble , even reading meters & gaining an efficiency certificate as was unable to be there , really went the extra mile. Just wanted to thank you all especially Tom Fisher & Adam Lewendon for looking after us and your efficiency & professionalism. First class
Steve Β· 29 July 2020
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5/5
GoogleI have dealt with Adam a few times from Whiteknights Estate Agents. He is extremely helpful and efficient. Would definitely recommendPositiveResponsiveness, Professionalism
Angela Β· 21 June 2022
Agent replied Β· 20 June 2024
many thanks Angela for your review, its really appreciated
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4/5
GoogleI have worked with this WhiteKnights office when I bought my house, rented that house and eventually sold the same house. I have always found WhiteKnights easy to work with and they conduct business in a professional way. Selling the house through the pandemic wasn't easy and WhiteKnights also had to learn through this time, but through perseverance and many viewings we finally got there. I would recommend this company for your property purchase/sale or rental.
Dipesh Β· 12 January 2021
Agent replied
Many thanks Dipesh, hope you have settled well into your new home
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5/5
GoogleWhiteknights have been great from start to finish. The viewing process was super professional and every interaction was very friendly.
After our offer was accepted we were passed to the lovely Danielle who ensured that we successfully got to exchange. She was great, lovely, and always there when we had questions or needed reassurance! She kept us informed at all turns and made us feel really valued.
Would definitely recommend Whiteknights!PositiveResponsiveness, Quality, Professionalism
Lorna Β· 21 June 2021
Agent replied Β· 20 June 2024
Thanks Lorna for your positive feedback, we will make sure Danielle gets to see your kind comments, she is a hugely valued member of our great team here at Whiteknights.
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5/5
FacebookI recently sold my house through Whiteknights and would highly recommend. Scott and John were fantastic, I can't thank them enough for everything they did for us.
Jem Β· 18 December 2020
Agent replied
Thatβs lovely to hear, thank you so much for sharing that with us.
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5/5
GoogleRecently purchased a property through Whiteknights, the service was spectacular! The people were friendly and efficient! I received frequent emails from them telling me where in the process the sale following them making contact with both the sellers and my own solicitors which I found incredibly helpful as a first time buyer.
I would definitely recommend this team to my friends and family!PositiveResponsiveness, Quality, Professionalism
Sheri Β· 21 June 2022
Agent replied Β· 20 June 2024
Many thanks Sheri for your kind review, we hope you are very happy in your new home.
Scott
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1/5
GoogleπScamersπ take care, was informed by Rob the landlord agreed to go a head and rent the property to me and asked me to pay the holding deposit. And later refused to rent and told me they won't refund the deposit as its not refundable and they didn't this before, I think there is scam they are doing they do viewings and collect deposits and not refunding money to people, Never pay them any money they are scammer, I am reporting them and escalating my complaint, this is illegal,
πππStay Awayπππ
Mo Salih
Sudanese Β· 23 November 2023
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1/5
FacebookVery pathetic, unprofessional, abominable and atrocious service. They checked us for weeks and prolonged the hand over, but when the time came for them to keep up the end of their bargain they were ready to hand over a disheveled, begrimed and inhabitable house, with fungus on appliances and stains of urine on matresses and excrection all over the toilets. During the checking they reassured us that they would have the house professionally cleaned however they now refuse to clean the house and have wasted our time and money.
Ayesha Β· 31 March 2017
Agent replied
It is lower earley branch located next to ASDA. Btw we are still waiting this to be cleaned.
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5/5
FacebookI have an excellent experience with Estate Agencies having moved more than ten times in eight years. I have always rented through agencies and this last time was with WhiteKnights. My first experience with WhiteKnights was outstanding and I would recommend to anyone who has some concerns/doubts about estate agencies, whether you are planning to rent or buy, to contact WhiteKnights. Honesty and customer services are their strong points and this is what you need when you deal with an agency. You need to feel that they are here to help you and make your stay or buy as great as possible and WhiteKnigths have understood that perfectly. I have never felt supported and understood as well as I felt I was with WhiteKnights. With all the other estates agencies (more than 7 in total) that I have some experience with, I have always felt that I had to fight for a response or justify my queries.
In my opinion WhiteKnights is a perfect example of what we, as future tenants or buyers would want from an estate agency.
Thanks particularly to Lynne Phillips whose professionalism and efficiency is to be recognised.
All the best to WhiteKnights. They deserve it.
Saminoelly Β· 24 March 2015
Agent replied
Thank you for the great feedback.
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5/5
GoogleMyself and my partner just bought our first house through whiteknights and the whole process was really smooth. Adam and Danielle were a pleasure to work with and ensured all of our questions were answered and everything was in place for us to go through with completion. Really lovely experience overall, would highly recommend!
Arusa Β· 12 May 2021
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5/5
GoogleWhiteknights were great, the house was sold within 2 weeks, thank you Simon, and the follow on service from John Bennett was fantastic with calls to keep me updated on what was happening, right up to completion. I would use them again.
Sue Β· 29 July 2022
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5/5
GoogleI've recently sold my house through Whiteknights and had a great experience from start to finish.
Big thank you to Scott and Danielle who have both been amazing and kept me updated throughout the sale.
I would highly recommend if you are thinking of selling your property.PositiveProfessionalism
Justine Β· 21 June 2021
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5/5
GoogleVery pleased with Whiteknights. Helpful advice about the sale from Scott Marlin who was spot on with his suggestions and the house sold very quickly. Then a long drawn out process because of the pandemic but we were kept informed by Tom Fisher, who was always available, hugely knowledgeable and extremely helpful. I have no hesitation in recommending Whiteknights.PositiveResponsiveness, Quality, Professionalism, Value
Sue Β· 25 August 2021
Agent replied
thanks Sue for your kind feedback, we hope you are happy in Dorset and have settled in
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5/5
Googledefinitely recommend it and I will recommend to others as well.Scott (Branch manager), he is very kind and very helpful towards us. In my case my processing was bit lengthy than what we expected but during that time he helped us a lot. We really appreciate it.
my best regards to you Scott.All the best to whiteknights team.
Thank youPositiveValue
Roshani Β· 25 August 2021
Agent replied Β· 29 July 2023
thanks for your very kind review, we wish you the best of luck for the future
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5/5
GoogleScott Marlin is extremely pleasant and professional! He really knows his stuff about the market and the area and I would highly recommend him (and the Whiteknights team) to all friends and family who want to buy or sell a house!PositiveResponsiveness, Quality, Professionalism, Value
Renee Β· 21 June 2021
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5/5
GoogleScott and Tom at Whitenight have been incredible. This was the first time selling a house so I really didn't have a clue, they explained everything every step of they, were freindly but professional, always answered any questions I had, they made me feel at ease, I can not thank them enough! I would never go to another estate agents now, thankyou guys!!!!
Kayleigh Β· 24 April 2020
Agent replied
thanks Kayleigh for the great feedback, best wishes from all the team at Whiteknights
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5/5
GoogleHaving know Scott Marlin for a few years in a professional capacity he was an easy choice to use for the sale of my home. I trusted him from the start and followed his advice regarding the marketing. we had viewings lined up for the first weekend and secured a full asking price offer within 10 days. Thank you Whiteknights!
Amy Β· 22 September 2020
Agent replied
Thanks Amy for the positive review, hope you are very happy in your new home!
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1/5
GoogleReally shocked to deal with Whiteknights. I called them to arrange a viewing for a property (Barnsdale Road, Reading )and was asked about my affordability. Its an absolutely fair question and most estate agents are happy with the Agreement In Principle (AIP) from any mortgage provider, but not WK! When I offered to email across the AIP, I was told they accept only MAB ( mortgage Advise Bureau) recommendation. Fair enough, I mentioned that I have that too, but again I was turned down, saying it was over three months old. Then I recollected I had a recent conversation ( 5 days ago) with MAB and would be happy to send the recommendation across, but I was again turned down. I was told, it "HAD" to be "A Specific Person" at the MAB.
This is just so arrogant on behalf of the estate agent. The lady at WK was just so rude and dismissive and left me wondering if they are indeed representing the Vendor in earnest !
WK is not trying to verify my affodability but trying to peddle their Mortgage Service under the guise of Covid.
For me, I am NOT dealing with WK anymore, be it buying, selling, renting or letting and would strongly advise all sellers to call them posing as buyers and see if they are indeed doing their job they are meant to do.NegativeProfessionalism
Krishnendu Β· 21 June 2022
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5/5
GoogleScott Marlin was very professional and his WhiteKnights team very helpful. The sales strategy was spot on with the house selling quickly and for a good price. Highly recommended.
Paul Β· 21 June 2022
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5/5
GoogleThis one of the most pain free house sales I have ever experienced. The efficiency and professionalism was first class, headed up by Scott who sold my house to the first viewer at full asking price. His knowledge of the area and the
current market was second to none. A thoroughly excellent service.
Jammer Β· 26 April 2020
Agent replied
Thanks Jo for the kind feedback, it was a nice speedy transaction which we all like!
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5/5
GoogleGreat team, professional approach. During our tenancy, Lynne has been the best person to ask questions and to get quickly answers and solutions. Highly recommended.
Micaela Β· 29 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.