Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience finding the apartments to live with Savills. Big Thank You to our letting agent, Ella Woods, she helped us to find the property in Reading and move in for less than two weeks! It was our first rental in UK, and Ella helped on every stage of the process and explained everything. The work of the agency is on a very high professional level. Highly recommended.
Nazar · 16 June 2023
Agent replied · 15 June 2024
Dear Mr Begen, Feedback is so valuable and your comments are very much appreciated regarding the experience with our Lettings team in Reading. Thank you for taking the time to provide your review.
Kind regards
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleThese guys know their stuff!
They guided me through the whole process of renting, answered all my questions, were in touch every day. I had absolutely no problems from the moment I first chatted with them to the moment I moved into the flat.
They are a polite, professional, supportive, positive, and reliable company.
Иван · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking the time to provide your comments on the process with our lettings team at Reading. The team are all so pleased the process went so well for you.
Thank you
Gordon Hood
Director, Head of Region
★★★★★ 5/5
GoogleVery good experience, quick process and great service.
Ella, our lettings agent, was fab! She was professional, friendly and made sure everything went smooth. Would recommend.
K · 16 April 2025
Agent replied · 15 June 2024
Thank you very much for taking the time to leave a review.
We are so pleased that you are happy with the service provided.
We hope you are enjoying your new home.
Best wishes
Gordon Hood
Home Counties Director
★★★★★ 4/5
GoogleElla woods done a great job in assisting my flatmate and I’s move into our apartment. All in all Good service 🙌🏾 …
Rahzir · 16 April 2025
Agent replied · 26 August 2024
Dear Rahzir,
Thank you for taking the time to provide your comments and a 4* star rating.
The team and I as so pleased we were able to help you find your rental home.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleLuke Richardson was always available, easy to contact and ready to help with anything. Amazing servicePositiveResponsiveness, Quality, Professionalism, Value
Yussuf · 16 June 2022
Agent replied · 15 June 2024
Dear Yussuf, thank you for taking the time to provide comments on your experience of renting with our team in Reading. Thank you also for providing the full 5 stars on your experience. Many thanks
★★★★★ 5/5
GoogleI highly recommend Gordon Hood of Savills. He is very responsive, knowledgable and personable. Gordon's work ethic is thorough and he demands a high level of service for all his contacts.
Maddy · 17 June 2019
Agent replied · 15 June 2024
Thank you Mrs Daly. Lovely to hear Gordon is able to assist you and your clients with rental needs.
★★★★★ 5/5
GoogleCarly was great and really professional especially considering the challenges with Covid brought to the process.... a credit to Savills and herselfPositiveResponsiveness, Professionalism
J · 16 June 2021
Agent replied · 15 June 2024
Many thanks for your review Jamie. It really was a pleasure working with you all and we are pleased we managed to get your daughter into her new home before the her next chapter started.
★★★★★ 5/5
GoogleLuke was prompt and accessible at all times acting in a highly professional wayPositiveProfessionalism
Maria · 27 August 2022
Agent replied · 15 June 2024
Dear Maria, thank you very much for the positive review for Luke in our Reading Lettings team. Very much appreciated and for the full 5 stars too.
Many thanks,
Gordon Hood
Head of Lettings
★★★★★ 5/5
GoogleExcellent service from James. Made everything very simple and easy. Very appreciative of his expertise.
Richard · 27 March 2025
Agent replied · 23 September 2025
Dear Richard, thank you for taking the time to provide your feedback following your experience with James and our Savills Reading team.
Kind regards
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleElla Woods really helped us throughout the whole process of renting a new flat. She explained each step of the process clearly and had great patience in getting everything in order for our very quick move in date. Thank you for your service and making this a lot easier!
Maria · 16 June 2023
Agent replied · 15 June 2024
Dear Maria,
Feedback is so important and it is so pleasing to read your comments and 5* review following your experience with Savills and specifically Ella in our Reading Lettings team.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleHighly recommend Gordan from Savills. Lovely, approachable and very easy to talk to. He has been incredibly helpful and efficient with our housing process.
Katy · 17 June 2019
Agent replied · 15 June 2024
Thank you Katy, very pelased we were able to help
★★★★★ 5/5
GoogleWe had really great experiences again with Savills, with ++ excellent agent Luke Richardson from the Reading branch. He is very professional, supported us a lot with all necessary steps explained in detail and provided many bits of help e.g. video tour, online signing, and even hand over the keys to us at late night time.
Definitely will go use Savills again in the future.
Liu · 16 June 2021
Agent replied · 15 June 2024
Dear Liu, Thank you for taking the time to review our service - feedback is always incredibly helpful and the comments regarding Luke in our team are very much appreciated. I’m delighted that we exceeded your expectations. Many thanks
★★★★★ 5/5
GoogleJames guided me through the process. He was super helpful and always a pleasure to deal with.
Richard · 26 January 2025
Agent replied · 23 September 2025
Dear Richard,
Thank you for taking the time to provide your feedback and a 5* star rating.
The team and I are so pleased we were able to help.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleExcellent service from Luke Richardson at Savills Reading. From the first viewing he is always polite, professional and super efficient, certainly a pleasure to dealt with. He managed to qucikly respond to our queries in details and helped us rent the property in a very short time. Lettings have never been easier and we highly recommend his service.PositiveResponsiveness, Professionalism
Yiren · 16 June 2021
Agent replied · 15 June 2024
Dear Yiren,
Thank you for taking the time to leave a review and a 5 star rating following your experience with Luke in our Reading team.
Many thanks
Gordon Hood
Head of Home Counties Lettings
Savills
★★★★★ 5/5
GoogleI had the pleasure working with Mr. Luke richardson, and Mrs. Ella woods both provided a great and exceptional services, they were dedicated and professional towards finding a tenant, and very helpful towards the whole process.
Dary · 18 November 2023
Agent replied · 15 June 2024
Thank you for taking the time to provide your comments on the process with our lettings team at Reading. The team are all so pleased the process went so well for you.
Thank you
Gordon Hood
Director, Head of Region
★★★★★ 5/5
GoogleElla woods was super knowledgeable and professional. Could not recommend her enough. Best estate agent I’ve ever used, really goes the extra mile and gets you all the information needed to find the right deal for you.
Jenna · 19 September 2023
Agent replied · 15 June 2024
Dear Jenna, thank you for leaving a note on your positive experience with Ella in our lettings team at Reading, we are all so pleased that the process with Ella went so well for you.
Thank you
Gordon Hood
Director - Head of Region
★★★★★ 5/5
GoogleElla woods is the BEST agent I met. She is soooo nice, kind and always willing to help. Whenever I drop her a message on WhatsApp, she spares no effort to help to me solve the problem. Very reliable!
Frances · 21 July 2023
Agent replied · 15 June 2024
Dear Frances, thank you for leaving a 5* rating and providing your kind comments on the dealings with Ella in our lettings team at Reading.
Much appreciated.
Thank you
Gordon Hood
Lettings Regional Head
★★★★★ 5/5
GoogleFirst time letting through Savills Estate Agency, Luke at the Reading office made it a very easy process and was really helpful with getting documents to me and quick with correspondence. Very friendly and helpful too! Would recommend to go through him if letting in Reading.PositiveResponsiveness, Quality, Professionalism
CLG · 16 June 2022
Agent replied · 15 June 2024
Dear Calum, thank you very much for taking the time to provide a review on your experience with Luke in our Raeding team and for provide the full 5 star rating. Many thanks
★★★★★ 5/5
GoogleGordon Hood and Luke Richardson at Savills set the standard among letting agents in Reading. After experience with a local firm, Savills were able to effectively market my apartment, generate numerous offers and find me a suitable tenant in excess of the guide price. Thank you!
F · 16 June 2022
Agent replied · 15 June 2024
Dear Mr Chown, Thank you for taking the time to provide your feedback, very much appreciated.
★★★★★ 5/5
GoogleFantastic service from Gordon and Luke - highly recommend - as a landlord I am reassured that the team will look after my tenants and they have worked exceptionally to tackle difficult situations.
Mina · 16 June 2023
Agent replied · 15 June 2024
Dear Mina,
Thank you for taking the time to provide your comments on the process with our team in Reading. As valued Savills client, your feedback is very much appreciated.
Kind regards
Gordon Hood
Regional Head - Lettings
★★★★★ 5/5
GoogleI have been moving flats/houses multiple times. This is the first time when everything goes smoothly and stress free.
I suppose brands do exist for a reason. Awesome service 👍 thank you …
Stepan · 16 June 2023
Agent replied · 15 June 2024
Dear Stepan, thank you for taking the time to leave your comments on your experience with our rental team in Reading, very pleased that you found everything went so well.
Thank you
Gordon Hood
Regional Head - Lettings
★★★★★ 5/5
GoogleElla helped us find the most perfect home! She was so helpful with all our questions and spent a lot of time with us making sure we were happy!
Logan · 16 June 2023
Agent replied · 15 June 2024
Dear Logan, thank you for taking the time to provide your 5* rating and positive comments on your experience with Ella in our Lettings team at Reading.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
GoogleCharlie Knapp did a great job in helping me with renting a flat in a very short amount of time, handling the process online, which was a great help given the current situation with Covid-19. I highly recommend him and the agency!PositiveProfessionalism
Norbert · 16 June 2021
Agent replied · 15 June 2024
Thank you Nortbert for your 5 star rating and positive recommendation following your experience with Charlie and the lettings team in Reading.
★★★★★ 5/5
GoogleI am completely appreciate Luke Richardson’s effort to my letting. He followed my letting thoughtfully. I am satisfied with his professional work and helpful attitude. I wish him having brightness career future in your company.
Wong · 16 June 2022
Agent replied · 15 June 2024
Dear Wong, thank you for taking the time to provide a review following your experience with Luke in our letting team in Reading. Very much appreciated and we are so pleased you found the process with Luke to be of assistance. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
