Every review we hold for the Reading office, from every platform, shown as written. First names only.
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5/5
GoogleSansome and George are professional and efficient estate agents whom I would highly recommend. The Sales team are first class, always keeping me in the picture and giving sound advice. Once the sale was agreed and Barbara took over the processing of it, the excellent service continued. Her expert knowledge, wealth of experience, advice and support, plus her ability to always have her eye on the ball, were invaluable.
Susan Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Susan
Thank you for your kind review.
Best wishes from all the team at Sansome & George in Tilehurst.
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5/5
GoogleBrilliant service from the team; personable and professional..
Was kept informed at each step of my purchase. Thank you in particular to Ben as sales consultant and Barbara as sale progression manager.PositiveResponsiveness, Professionalism
Lulu Β· 11 November 2022
Agent replied Β· 10 November 2024
Thank you Lulu
Lovely to hear.
Paul, Barbara & Team
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5/5
GoogleMany thanks to the team at Sansome & George who helped to ensure that my house purchase went through. Especially Barbara, the sales progressor, who kept me in contact with the latest news.
Sue Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Sue
Thank you for doing a review.
Best wishes from Paul, Barbrara and the whole team at Sansome & George in Tilehurst.
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5/5
GoogleFantastic service from Sansome & George, they made selling and buying easy and stress-free. Great communication, expert advice, and a genuinely caring team. Highly recommend!
Jemma Β· 18 August 2025
Agent replied Β· 8 September 2025
Dear Jemma
Thank you for taking the time to write a review. Good luck in your new home!
Best wishes from the whole team at Sansome & George Estate Agents in Tilehurst.
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5/5
GoogleIβm new to this area, Sansome & George were the agents dealing with my property.
They pulled out all the stops to help us on our new venture they couldnβt do enough for us.
Thank you
Kevin.πPositiveResponsiveness, Quality, Professionalism, Value
Kevin Β· 11 November 2021
Agent replied Β· 10 November 2024
Dear Kevin - Thank you and also many thanks for using our removal services too!
Paul & Team
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1/5
GoogleIt is difficult to express in a few sentences the unspeakable atrocious service me and my family received from Sansome & George when renting a house from them for the last year until July 22. The lack of professionality was appalling from day one, evidenced in delivering the house in a lousy condition of dirt and malfunction, following by an incompetent response from this letting agent.
To make things even worse, Sansome & George tried to keep, without permission or legal right, some of our rent deposit that I had to fight back through the Deposit Protection Service. The DPS finally resolved that they were entitled to only GBP 35 out of the GBP 639 they clumsily were trying to keep.
Sansome & George are definitely people you do not want to deal with.
Rafael Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Rafael
Thank you for your email. The outcome of your deposit was independently dealt with by an adjudicator by the deposit protection scheme. I welcome you to discuss this with me as the property was professionally cleaned.
Thank you
Paul
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5/5
GoogleSansome & George/Neville Turner have provided a fantastic service from viewing to completion. Their team really seem to care about what they do and go above and beyond to give you a really personal service.
Barbara, in particular, was amazing in during this process. During a stressful time trying to push a sale through quickly she worked tirelessly to help move things forward but also knew when to moderate my expectation. I could rely on her to tell me the truth of a situation so I was prepared when timescales slipped, something my solicitor seemed to shy away from.
I couldn't recommend the service higher and when I come to move on from the property, I will definitely be going back to the Sansome & George/Neville Turner team.
Jennie Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Jennie
Thank you for taking the time to do this review.
With best wishes from Paul, Barbara and the whole team at Sansome & George Tilehurst.
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5/5
GoogleAmazing service. After another estate agency failed to sell our property Anthony took on the sale for S&G. We got over asking price and he was easy to deal with and proactive in communications.
More importantly, since the agreed sales and recent exchange we had a nightmare chain with multiple buyers playing games and mistakes by solicitors. Fortunately we had Barbara from their sales progression team going above and beyond to get things over the line. She took a nightmare situation and made it as close to stress free as possible for us. All of this was for a very price too, and so I highly recommend them, hence this review
Chris Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Chris
Thank you for your review. Thank you for instructing our removal department too.
Best wishes Paul, Anthony and the whole team at Sansome & George in Tilehurst.
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5/5
GoogleI was delighted with the team at S&G they went out of their way to make the process as stress free as possible. From efficiently and successfully selling my property to supporting me through the legal process - they were superb. Iβd especially like to praise Anthony and Barbara for their efforts - both demonstrated excellent customer service. Barbara in particular is a powerhouse - keeping all parties on track with energetic determination and humour. I felt fully informed and when my solicitor went quiet I always had Barbara in my corner to offer encouragement and updates (even out of office hours). Nothing was too much trouble. I heartily recommend S&G.
Jonathan Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Jonathon
Thank you for your review.
From all the team at Sansome & George Tilehurst.
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5/5
GoogleVery friendly and responsive compared to other letting agents. They also honour all viewings that have been booked, so you don't worry about a property being let before you've had a chance to view it. Nicole was especially helpful. I'd definitely use them again.
Heleena Β· 11 November 2020
Agent replied Β· 10 November 2024
Dear Heleena
Thank you!
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5/5
GoogleI exchanged on my new house yday after a protracted and complex chain. I have a week before my mortgage offer at 2.4% lapses ( which would be replaced at 6%).
Barbara at S&G was so helpful and only for her constant chasing, we likely would not have have exchanged. She was a delight to deal with.
Highly recommend her and the team.
Greg
Reading
Greg Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Greg
Thank you for sending in such a nice review.
Best wishes from all the team at Sansome and George in Tilehurst.
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5/5
GoogleIt was an absolute joy working with Barbara and Becky at Sansome & George team. The entire office was friendly and communication was excellent. I highly recommend this company to anyone. Barbara's powerhouse personality and humour are what's needed to keep everyone in shape. She's a brilliant negotiator that looks after both sides; both in the purchasing and selling process. My experience was great!!!
Sherine Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Sherine
Thank you for your kind feedback.
From all the team at Sansome & George in Tilehurst.
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5/5
GoogleWhat should have been a very quick and trouble free process turned out to be anything but that. But without Barbara it would have I think taken much longer. She went out of her way to help in any way she could and also kept me up to date with any problems and progress. I canβt praise her enough. Great around Estate Agents who are professional and friendly. I would recommend them wholeheartedly. Thank you.
Lesley Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Lesley
Thank you for your review from all the team at Sansome & George in Tilehurst.
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5/5
GoogleBarbara has been great the through the whole process, very efficient and aways keeping in contact she has really helped to speed up The process.
Sam Β· 11 November 2022
Agent replied Β· 10 November 2024
Hi Sam
Thanks for taking the time to do this review and thank you for buying & selling through Sansome & George Tilehurst.
Best wishes to you and the family from Paul, Barbara and team.
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5/5
GoogleA really positive experience through out the whole process of selling our house with Sansome and George.
Would recommend to anyone selling their house to talk to Anthony and the team, faultless.
Amy Β· 24 December 2021
Agent replied Β· 23 December 2024
Good morning Amy thank you for your kind words. You guys were a pleasure to deal with.
Thank you also for using our removal service.
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1/5
GoogleLate in arriving. A really Mr bean's excuse.
Called for follow-up but disconnected the call as soon as I said I was not interested in the property.
I wonder are these just coincidence or less than desirable for our patriarchal species who seems to get away with anything. And low bar of entry for this lot
Jo Β· 15 January 2024
Agent replied Β· 10 November 2024
Dear Jo - We are the office in Tilehurst, If you are dealing with any other Sansome & George office, Its not our company as it is a separate registered business. We have no record of you.
Best wishes from the team at Sansome & George in Tilehurst.
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5/5
GoogleVery happy with the service at Sansome & George, we bought our first house through them and were so happy with the service we received that we decided to go back to them when we needed to sell it recently. We also bought our new property through them, they were super helpful throughout the whole process and supported us along the rollercoaster ride that is buying and selling houses! Highly recommend!
Jennifer Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Jennifer
Thank you for your review - From all the team at Sansome & George in Tilehurst.
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5/5
GoogleThe whole team at Sansome and George have been so efficient from start to finish. From my first viewing to moving in the process has been so smooth with 5 star customer service from all. Highly recommend
Joanne Β· 9 December 2024
Agent replied Β· 23 December 2024
Dear Joanne
Thank you for your kind words. We are all delighted that you were happy with the service you received from our Lettings department.
Best wishes from the whole team at Sansome & George Estate Agents in Tilehurst.
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5/5
GoogleWe have just completed on our house sale in Reading through S&G, and from the word go the team have been excellent. A special mention to our progressor Barbara who kept us up to date throughout the whole process and who put in unbelieveable work in the background to make things go through in a timely manner.
Paul Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Paul
Thank you for taking the time to write a review.
Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
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5/5
GoogleAn excellent experience of selling a house through Sansome & George, Tilehurst. From valuation through viewings to completion, the S&G team were exemplary. Special thanks must go to Barbara who consulted, liaised and kept us up to date, whilst juggling multiple challenges at the same time. Thank you so much- your professional help has been greatly appreciated.
Sue Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Sue
Thank you so much for your business on both the house sale and both removals via Ferriday and Alder.
With very best wishes from Paul and the whole team at Sansome & George in Tilehurst
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5/5
GoogleA fantastic team who go above and beyond to give you a great experience.
3rd time we've bought/sold through them and whilst I never want to move again (!) would happily use them again!
James Β· 16 December 2024
Agent replied Β· 23 December 2024
Dear James
Thank you for your repeat business. We are pleased that you were happy on all 3 occasions!
With very best wishes from the whole team at Sansome & George Estate Agents in Tilehurst.
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5/5
GoogleWe bought our first house through Sansome and George and received fantastic support from them throughout the buying process. Without Barbara pushing our solicitor and lasing with the seller's solicitor, we would have never completed on the house in the time we did. We can't thank her enough for the help and guidance she gave us.
Conor Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Conor
Thank you so much for taking the time to write a review.
Best wishes from the whole team at Sansome & George in Tilehurst.
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5/5
GoogleExcellent service from all of the staff from the initial valuation through to the sale, Barbara Legg went over and above to ensure our sale was completed.PositiveProfessionalism
Ray Β· 11 November 2021
Agent replied Β· 10 November 2024
Thank you for your business and taking the time to write in.
Paul, Barbara & Team.
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5/5
GoogleI had the best experience of selling my flat through Sansome and George. Great communication throughout and Barbara was fantastic getting it over the line.PositiveResponsiveness, Professionalism, Value
Simone Β· 11 November 2021
Agent replied Β· 10 November 2024
Dear Simone
Thank you so much for writing in. We really appreciate your business.
Paul & Team
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