5/5
TrustpilotCharlotte Morgan
Charlotte Morgan : punctual, professional and polite throughout the viewing of the apartment. Excellent local knowledge with insightful tips. Highly recommend , 5 star ⭐
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilot10/10 for Lily Sines
Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.
5/5
GoogleGreat support along all the process until the letting contract was signed off. Kurt Owen in particular has been very helpful and agile
Agent replied · 21 March 2026
Thank you for your 5* review Lujan
5/5
TrustpilotLiz Rogers
As a landlord, I have let my property successfully through Prospect for several years without any issues. The property recently came up for renewal, and Beckie Baxter liaised with both the tenant and myself to find the type of tenancy which would suit us both best at this time. Beckie explained clearly, concisely and professionally what this would entail to both parties, and we were happy to move forward. Beckie has managed this property on my behalf for some time now. She is always professional, courteous, friendly and quick to respond to any issues either I, or the tenant, may have.
4/5
GoogleThis review is for Bernadette Martin who supported me with my home purchase, she was very helpful and patient on my understanding with the housing and legal process. She made it more easier and less stressful than what it could of been when …
1/5
GoogleProspect Reading- The viewing was on weekdays; we were family from Maidstone; I asked if I could send my aunt who lives very close to Canon Street, and they said yes. After receiving the feedback, I offered £5500 more than the asking price …
5/5
GoogleI have dealt with Hanna in marketing for the last 5 years and have always found her and everyone at Prospect very efficient and helpful. Would highly recommend both Hanna and Prospect as a whole to anyone looking to Buy, Sell or Rent a property.
5/5
TrustpilotBeth is amazing
Beth is amazing! Always so helpful and knowledgeable. Thank you x
5/5
TrustpilotAshleigh Ackermann proactively assisted…
Ashleigh Ackermann proactively assisted me in getting a late check-out report through whilst my normal correspondence was OOO. Very grateful for her sorting this late on a Friday PM!
5/5
TrustpilotBest estate agents in Sandhurst
The whole team have been amazing. Sold my house in 10 days. Had viewings within 12 hours and without going live on rightmove. Have been amazing and very supportive. I would 100% recommend Prospect
Agent replied · 22 October 2024
Thank you for your 5* review, Dawn
5/5
TrustpilotCleaning service provider
I am a cleaning service provider for Prospect, especially for Beckie Baxter who is a pleasure to work with. I find the communication and service from her to be exceptional, she is both organised and efficient, with honesty and a sense of humour (necessary when dealing with certain aspects of property cleaning!). She maintains excellent communication with me, both verbally and via email and keeps me posted on progression of several jobs at once, always on the ball and with a polite and friendly attitude. I wish Beckie every success and hope to maintain a working relationship with her for a long time to come.
5/5
GoogleMr.Kurt was really helpful and quick in providing me with the offer and all the services provided by the the flat.
5/5
GoogleI had the pleasure of dealing with Ross Hobbs. He was extremely efficient, very polite and handled everything superbly. He managed to find a buyer within three days of going to market and got me over the asking price too!!! Let’s just say we are one happy client! Thank you again for all you did! Mr and Mrs P
Agent replied · 6 April 2026
Happy clients is what we aim for. Thank you for posting this great review.
5/5
TrustpilotBeth was fantastic throughout
Beth was fantastic throughout, professional, attentive and kept us informed the entire time which really ensured the process was stress free
5/5
TrustpilotBeckie Baxter who
Beckie Baxter whoIs our letting manager with Prospect has been amazing As a Tennant she has always been very thoughtful and caring and fair. She is an absolute credit to the company and I cant thank her enough for always being there supporting us and liaising with our landlord She really has been so professional and both my husband and myself cant thank her enough she really is so very good at her job and after years of renting she is like a breath of fresh air Phillippa and colin Simpson
5/5
TrustpilotFantastic Service
Fantastic service - professional, prompt and takes away all the stresses involved with property management. Agnese is brilliant and always on hand to help, no matter the issue. Highly recommend.
5/5
TrustpilotEffortless Move
Anna Elema was amazing through out the process and made it a very effortless process for me. Also always on the phone at a drop of a hat to help guide and advice me.
5/5
TrustpilotAmazing service from Anna
Anna has been amazing right from the start, she made the application process really easy. She is an asset to Prospect. I’ll happily recommend her to anyone searching because I know they will be in good hands.
5/5
GoogleFrom the interactions with prospect Estate agents, it was clear they were committed to helping individuals achieve their dream home/property. Elliott Garrington is a tremendous agent I must say. He is responsive, professional and savvy in …
1/5
GoogleHad to ask 4 times for a viewing at one flat. Agent left us outside for 20 minutes with no information and wouldn't reply to calls or messages. The next 2 appointments turned up in that time so agent forced all 4 of us to go around at once. Flat wasn't even that good.
5/5
TrustpilotLook after account brilliantly
Have been using Prospect to look after my property since 2008.
1/5
GoogleOur experience has been very BAD and DISAPPONTING. We are renting a property with Prospect in Reading and it takes ages to resolve our issues, most of which have been outstanding for over 6 months. The landlord is very adamant about not …
1/5
GoogleAppalling experience, an absolute disgrace and non professional customer experience. I do not recommend to come near to this letting agency who made me took time off for a viewing, did not show up and made me wait in the cold hanging …
5/5
GoogleWe just sold a property - it took longer than expected due to the buyer but Bernadette from prospect was fantastic in assisting us throughout the process. She went beyond our expectations and we are truly grateful that she handled our case. …
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