4/5
TrustpilotGreat viewing
Great viewing, informative and knew her patch, thank you Abi
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI sold my property with prospect Reading. I have to say that Ross Hobbs was very efficient, professional and at a time when it was very stressful for me he reassured me and called me every day to update …
5/5
TrustpilotI have been letting my properties…
I have been letting my properties through Prospect. Julie Jacobs has been most helpful to me. She is aware of the questions that need answering. As a property manager she is excellent.
5/5
TrustpilotI would like to thank Danniella Wylie…
I would like to thank Danniella Wylie for her assistance and professionalism during the process of letting my flat. She certainly made this transaction so smooth and she is very pleasant to deal with.Wishing her all the very best! Jaleh Chaplin
5/5
TrustpilotThank you to Beth for helping me whilst…
Thank you to Beth for helping me whilst I have been viewing properties.
5/5
TrustpilotRecently got in touch with Sonam at…
Recently got in touch with Sonam at Prospect in Sandhurst, and he has been very helpful and genuine with his service. Highly recommended!
5/5
GoogleThank you to Jake and his team for finding me another great tenant
Agent replied · 6 April 2026
Thank you for posting this 5 star review for Jake and his Lettings team in Reading. Wonderful to hear that they have found you another great tenant.
5/5
GoogleKurt was extremely professional and very prompt in responding to my questions regarding the let. It made for what can be quite a stressful experience rather pleasant. Thanks for all your effort.
5/5
TrustpilotOverall an incredibly nice estate agent…
Overall an incredibly nice estate agent to transact with.Virginia in particular was fantastic in progressing the transaction and keeping me regularly informed - Thank you Virginia!Highly recommended
5/5
TrustpilotAmazing customer service
I have been renting a property from Prospect for the last 6 months and I need to say that the customer service is amazing. From getting detailes about the property before renting, to making a really fast appointment for viewing, to all the paperwork part. After getting approved to move in, the senior property manager, Agnese, was always in touch with me. She helped me a lot after I settled in the property, provideing a good communication between renter-agency-landlord. Easy to reach, fast at solving issues. Thank you.
5/5
TrustpilotThank you Beth!
Have to give credit where credit is due & thank Beth for her help on my search for a family home. She’s incredibly knowledgeable and super friendly. Highly recommend.
5/5
TrustpilotOutstanding service
Our property manager, Agnese is absolutely brilliant. We have used other estate agents who have managed our property before but the level is device Agnese provides is simply outstanding. Thank you prospect
5/5
GoogleI can definitely recommend Prospect and especially Kurt Owen. Always responding to my questions in a timely manner and supporting me through the background check. Totally recommended agent with a great attitude and great customer service skills.
5/5
TrustpilotThank you Beth for your endeavours in…
Thank you Beth for your endeavours in finding me a new home
4/5
Trustpilot5 stars for property management
In terms of property management I would rate Prospect 5stars, Agnese manages my property and has been wonderful. She has been so attentive to our questions and dealt with maintenance immediately; always following up to check everything has gone to plan. Agnese also eased all of my concerns around moving into the property when communication had been minimal from the landlord. I have removed 1star based on the service to rent my current property as I found the letting agents to be slow to respond and not forthcoming with information; quite often leaving us unsure of next steps.
5/5
TrustpilotBeth
Beth made viewing a really pleasurable experience. Thank you so much Beth.
5/5
TrustpilotAlways excellent service
I rent my flat as a landlord and I have always been very impressed with the service I receive. What I always appreciate is the prompt reply of e/mails and also if there are issues to attend to, contractors are always contacted quickly and things sorted out. This is beneficial to the tenants too. Over the years many things have changed for the better and I like the way Prospect change with the times and think of things that benefit both the landlord and the tenant. Would I recommend Prospect Estate Agents to friends and family? Absolutely.
5/5
GoogleWe recently sold our property through Prospect. Bernadette was an absolute pleasure to work with and really helped keep things on track.
1/5
TrustpilotTerrible experience.
5/5
TrustpilotNatasha was super efficient kind and…
Natasha was super efficient kind and caring. X an asset to the company for sure.Highly recommended.
5/5
TrustpilotThank you
My current property manager Agnese is outstanding. Always helpful, proactive, and gets things done quickly and efficiently. On top of that she is a pleasure to work with. Thank you Agnese!
1/5
TrustpilotONE TO READ FOR SURE
Taken 8 months for the Property Ombudsman to rule that this disgraceful, bending the truth, say what they want you to hear company to be told that they were in the wrong.PLEASE, PLEASE, PLEASE think twice before putting your property in their hands, or giving them money to supposedly act on your behalf with renting one, for then them to do a VERY bad job, of a thing that I am sure they have lied and said they would do their best for you.They will just do the absolute minimum to get their commission each month, which they denied to me in black and white email, just to get your money.They even tried to lie about me to the Ombudsman that I bullied them when all I did was action something that they gave me again in writing.STAY STAY STAY AWAY from this company.
5/5
TrustpilotAttentative Agent
Harry has been brilliant with assisting myself and my partner into our first rented property. He helped with query we had regarding the property and was quick to respond or call back when we left messages!Thank you again!Amy
1/5
TrustpilotI am landlord with prospect
I am landlord with prospect, if you are looking for an estate agent. trust me don't go with them, expecially reading one. very disappointing service.
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