5/5
TrustpilotThe best
Hi Sasha. It has been an absolute pleasure working with you and sorting out, thank you very much. I wish you the best Sasha Byrne. With respect Xhevair Fejzaj.
Trusted Agent profile · Reading
Prospect Estate Agency Reading reviews
★★★★★
1,996 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,996 reviews on two platforms, including 337 Google reviews rated 4.5.
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Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleSince recently renting a property through Prospect's Bracknell branch I have been assigned Beckie Baxter as the property manager. Beckie always responds quickly to any queries and her manner is polite, professional and efficient.PositiveProfessionalism
5/5
GoogleTom Dunbar, is reliable, and the best person i have dealt with. Professional and polite. Thanks
5/5
TrustpilotWe have a good relationship with Chloe…
We have a good relationship with Chloe our property manager. She always deals with our queries promptly and sorts out any problems that arise
5/5
TrustpilotCould not have been more helpful all…
Could not have been more helpful all the team were brilliant nothing too much trouble. Many thanks for making everything less stressful. Highly recommended
5/5
TrustpilotAfter dealing with them a few years now…
After dealing with them a few years now , i have to say that every time we have had dealings with them.They are always been very professional and have gone above and beyond to help.
5/5
TrustpilotProspect have been very professional…
Prospect have been very professional from the start with regards to letting the property for rentkeeping us informed all the way on the progress and also being very responsive to any question we had.
5/5
TrustpilotReally positive experience with…
Really positive experience with Prospect from start to finished. They kept communication levels high every step of the way and answered our queries as quickly as they could. Dealt predominantly with Aimee Smith.
5/5
TrustpilotHave good knowledge and well know the…
Miss Beth has good knowledge and well know the property information
5/5
TrustpilotAgnese has regularly kept in touch with…
Agnese has regularly kept in touch with me regardless of whether I have had any issues. When a problem has arisen they have been dealt with quickly and efficiently.
5/5
TrustpilotThe team at Prospect were just great to…
The team at Prospect were just great to help us find a new house. Would totally recommend for anyone looking to find a new place to live.
5/5
TrustpilotFriendly and professional
Agnese has always been responsive, friendly and professional. She recently saved me money by suggesting I combine my Gas Safety Certificate and boiler service under my BR Gas contract.
5/5
TrustpilotTenancy renewal Mount Lane
Sasha Byrne handled our tenancy renewal. She was refreshingly professional, responsive, on the ball and easy to communicate with. We look forward to dealing with her again in the future.
5/5
TrustpilotExcellent service from Beth and Paul at…
Excellent service from Beth and Paul at the Warfield office. Were very pro active and sympathetic, especially when the situation changed.
5/5
TrustpilotGreat Service
Was helped out by Kurt Owen on finding my new property, whole process was really smooth and they kept me updated throughout the process. Overall a great experience and would recommed.
5/5
TrustpilotFantastic Service
Stefano Aloi did a great job in helping getting the house ready for rent, he’s very approachable, kind and helpful… Thanks
5/5
TrustpilotProspect have always been good
Prospect have always been good, I am a landlord and they follow through exceptionally. They keep on top of the paperwork and of what is happening with the tenancy.
5/5
Trustpilotvery friendly
very friendly, professional and patient staff.
5/5
TrustpilotWhat efficient and prompt manager
What efficient and prompt manager. Charllotte Morgan
5/5
TrustpilotVery professional
My enquiry was handled very professionally. Gave all required information and asked what was important to understand my requirements.
1/5
GoogleBunch of amateurs. Rent with another agent!
Agent replied · 16 June 2024
Hi Oli, sorry to hear you've had an unpleasant experience with us, this is not the level of service we aim to provide. Please could you email us (marketing@prospect.co.uk) some more information, so we can investigate further and resolve the issue. Thanks
5/5
TrustpilotVery helpful
I recently bought a property through Beth at Prospect in Warfield, she was extremely knowledgable and always had the courtesy to keep me updated throughout.
5/5
TrustpilotVery prompt customer service …
I had a problem with my boiler which was reported to Becky late in the afternoon around 5. I had an engineer on my doorstep by 10am to replace a valve. Amazing service many thanks
5/5
TrustpilotExcellent customer service and support
Excellent customer service and support, most especially from the property manager Beckie Baxter, she was very helpful, she prompty responded to my emails, she's very professional and I really appreciate her support, very commendable. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
