5/5
TrustpilotGreat agency
I have dealt with 5 diffferent renting agencies and Prospect is definitely the best one. Always thorough and quick responses from Agnese who is very helpful.
Trusted Agent profile · Reading
Prospect Estate Agency Reading reviews
★★★★★
1,993 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,993 reviews on two platforms, including 337 Google reviews rated 4.5.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAngela Jennings Move In and Renewal Clerk
I had forgotten to arrange an EICR before my new tenants moved in, but Angela managed to arrange one at short notice for me. ANgela was extremely helpful, and kept me informed at all times
5/5
TrustpilotSublime Service
Julie Jacobs has truly been a pleasure to work with and any tenant or landlord would be lucky to have such an individual managing their property. Really could not be happier with our experience.
5/5
TrustpilotExcellent customer understanding on…
Excellent customer understanding on property needs and continues engagement by Prospect as and when matching property comes into market. Very unique service by Toby Herman from Prospects outstanding when complete to other estate agents
5/5
TrustpilotAgnese has gone above and beyond to…
Agnese has gone above and beyond to ensure our time with the agency has gone smoothly. We get immediate feedback and guidance whenever we require it. Thank you for great service!!
5/5
TrustpilotVery satisfied with the services…
Very satisfied with the services provided.
Agent replied · 23 August 2024
Thank you for your 5 star review!
5/5
TrustpilotGoing the extra mile.....
Both Sacha and Jordan have been really helpful in supporting us during our letting contract. I would highly recommend both of them and wouldn’t hesitate to contact/use both of their services again.
5/5
TrustpilotHighly recommend
We had a good experience with Prospect while buying our first house right from Cameron showing us the house in Bracknell to Aimee helping, supporting and following up throughout the process.
5/5
TrustpilotProspect Warfield …
We previously used Beth at Prospect Warfield, who was brilliant. She’s very approachable, honest and reliable. I couldn’t recommend her highly enough. Our experience was great with Prospect because of her.
5/5
TrustpilotSo far I have a very good experience…
So far I have a very good experience with Prospects. They are always on topOf any issues and do the best they can.
5/5
TrustpilotGood Customer Sevice
Recently rented an apartment through Prosect, we had Callum as our letting agent and he was very helpful, polite and quick to respond. Made the whole process a lot easier and was very approachable.
5/5
TrustpilotWas very impressed by Kurt Owen
Was very impressed by the service provided by Kurt Owen, through his very fast responses, clear information and great support. Made our experience in finding our next home very pleasant and efficient
5/5
GoogleThey rented my property out before I completed on it & got me more rent then I expected - top servicePositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotSasha did an excellent job for us…
Sasha did an excellent job for us sorting out a new tenancy on a rental property.All done on time with the minimum of fuss ..... highly recommended.
5/5
TrustpilotBeth gave us a great experience when…
Beth gave us a great experience when looking at the property and was very helpful as well when taking us round the property
5/5
TrustpilotEssex Street purchase
I found Toby to be very easy to work with, the sales memo was sent out promptly and the sale has got off to a good start
5/5
TrustpilotProspect
Aimee, Calum and Cameron at prospect were great when purchasing our home, they were always on time and great at communicating with us, friendly and kind and just brilliant service
4/5
TrustpilotMelissa Fisher
I have been dealing with Melissa Fisher since the 1st of October 2020 when we moved into our rental property.She has been very helpful and I look forward to continuing the working relationship.
5/5
TrustpilotVery good service from Prospect Estate…
Very good service from Prospect Estate Agency. Especially our agent Sasha, who takes care of everything and always happy to help us! Many thanks!
5/5
TrustpilotKate has always been very helpful
Kate has always been very helpful, professional and prompt to reply. All good with everyone in Prospect.
5/5
GoogleNice ,fast and professional customer service.
Agent replied · 16 June 2024
Thank you very much for this 5 star review of our service.
5/5
TrustpilotJust Brilliant
We rented property with prospect and we were delighted with the service provided by Harrison, Jordan, and Katie. Thanks for the support all along the process.Highly recommended!
5/5
TrustpilotGreat - Thank you Chloe Reilly
Very good experience with Prospect throughout our tenancy. Chloe Reilly especially was always very friendly and helpful whenever we had any queries or maintenance that needed to be done.
1/5
TrustpilotPoor communication
Poor communication. Would constantly harass you when they want you to pay, but expect to hear back in a week when you need something from them. Hope to never deal with them again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
