Trusted Agent profile · Reading
★★★★★
1,996 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,996 reviews on two platforms, including 337 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotBeckie at Prospect has been outstanding…
Beckie at Prospect has been outstanding in supporting our stay at our rented house. She is prompt in replies, courteous and ready to help in all matters. This makes our stay more comfortable knowing we have this support from her.
5/5
GoogleWe have had many dealings with Prospect and every time they deliver. They are efficient, reliable and professional. I have spoken with Paul Wickens regarding valuations and have always been pleased with the outcome.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service from Kate Smith
Excellent service from Kate Smith. Friendly, professional and efficient, she takes ownership of any issues and keeps me informed. Very grateful to have Kate as my property manager; I have confidence in her ability to manage it effectively.
5/5
TrustpilotProspect Bracknell
Beth and Rebekah from the Bracknell office were extremely helpful in our search for buying our first property. Great communications and with no issues at all. Thank you both!
5/5
TrustpilotAbi showed us round a property and she…
Abi showed us round a property and she was very friendly and helpful.
5/5
TrustpilotProperty search
Dealt with natasha in Aldershot office, very lovely and helpful “. Thank you for helping us on our search
5/5
TrustpilotVery helpful and responsive
Very helpful and responsive despite the difficulties raised by Covid-19. All the staff where very helpful and we where kept up to date on the chain as much as possible as this depended on the agents and solicitors in the chain.
5/5
TrustpilotGrace brown
I have sold my house in Winnersh recently. I received excellent service from Grace who was the lady he showed round prospective buyers, she kep me up to date with every viewing and was very friendly and bubbly great customer service.
4/5
TrustpilotAlways prompt in replying to issues…
Always prompt in replying to issues which is great when you have no hot water. Delays when waiting for Landlord authorisation but that's not the agency's fault. All in all we are impressed with the overall service.
5/5
GoogleSecond moving experience with a letting agency and this one with Prospect was very smooth. They used move in assistant tools Tili and Goodlord and Fixflo for maintenance queries all of which are great tools.
5/5
TrustpilotBrilliant Service !!!
Brilliant Service !!!This is my 2nd contract renewal with Prospect, the process is easy, clear, fast, with no worries and highly professional.From all the letting agencies I have been dealing with in the past years, Prospect is my best experience.
5/5
TrustpilotNatasha from Prospectus estimate agency…
Natasha from Prospectus estimate agency was very helpful and professional in helping me and my family find a home.
5/5
TrustpilotVery impressed by Prospect
Very impressed by Prospect. My house went on the market with a different agent but was not sold (although had many viewings).After 3 months I switched to Prospect and accepted an offer in the first 2 weeks.
5/5
TrustpilotProspect Maidenhead
The team at Maidenhead office have been very helpful and professional. Communication has been excellent. They have replied quickly to all my questions and follow up with me in timely manner. I am very happy to have found my perfect home with them.
5/5
TrustpilotExcellent Service First Rate
My enquiry and subsequent viewing was handled extremely professionally.
5/5
TrustpilotHelped with our first property
Great customer service, guiding us through the purchase of our first property. Responsive to email and available over the phone when needed. Really positive process so would definitely recommend. Shown around the properties by Adam and then passed over to Aimee.
5/5
TrustpilotThank you
I've been looking for a property for a while and struggling to find one suitable. Prospect has been brilliant and continuing my search, with particular mention to Beth who always goes above and beyond, very informative and helpful. Thank you!
5/5
TrustpilotLandlord/Tenant
I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
TrustpilotGood Customer Sevice
Good Customer SeviceI am a new landlord and recently rented out my apartment through Prosect, we had Elliott as our letting agent and he was very helpful, polite and quick to respond. Made the whole process a lot easier and was very approachable.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotReview for Julie Jacobs
Julie dealt with any questions we had in a swift and positive manner, which was ideal for us as we'd just moved in! Made the move-in process a stress-free one, which was greatly appreciated! Keep up the good work!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
