Trusted Agent profile · Reading
★★★★★
1,996 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,996 reviews on two platforms, including 337 Google reviews rated 4.5.
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Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotSam & Toby in Reading are amazing
Sam and Toby in the Reading Branch have been nothing but great in helping us find a property, pro active and actual listen to what our need are. We have had to put our search on hold temporarily but will be speaking with them both again very soon! Great job guys.
5/5
TrustpilotFantastic
I have been dealing with Beckie B for a couple of issues and questions and have been met with a polite and professional attitude. She has helped resolve all of the issues in a speedy manor. She is a true asset to the Prospect team.
5/5
Trustpilot5 stars for Beth
I’ve been looking for my first ever home and I’ve had a few viewings with Beth and she’s fantastic! She’s very professional and knows her stuff. If you are looking to get on the property ladder then I would recommend contacting Beth, she’s a star. Thanks for everything.
5/5
TrustpilotProfessional and Hassle free service
I used their devices for managing and maintaining my property. I must say they are very professional. They were very quick to resolve any issues in the property. I will definitely recommend them if anyone is looking to sell or rent their property.
5/5
TrustpilotSasha at Prospect is great
Sasha at Prospect has been quick, friendly and helpful in many ways since we have worked with her as a tenant at one of the properties she manages.
5/5
TrustpilotPleased with the service I receive.
I have always been pleased with my service and my property manager Beckie Baxter has always been professional in her manner and quick to come back to me with questions I may have. Any company are judged by their front line staff. She is a credit to Prospect.
5/5
TrustpilotABSOLUTELY 5 STAR SERVICE
Absolutely 5 star service .. from the first visit to us from Paul Westmoreland to liaising couple of times a week with Aimee Smith our transaction support coordinator! We have had such amazing service! The support was there all the way through us exchanging to completing! Thank you Prospect !
5/5
TrustpilotAidan is a very friendly and helpful agent
Even though the property that we viewed wasn't quite right for what we were looking for, Aidan's conduct was great. He answered all the questions we had and even took the time to send me links to other properties that he felt we may be interested in.
5/5
TrustpilotManagement Services from Dani Smith
I would like to say how pleased I am with the service from Dani Smith. She is so efficient and always replies to emails and calls me back and her advice is so helpful. So pleased she is taking the worry out of the Management of my property
4/5
TrustpilotProspect assisting young professionals
Prospect had helped us find an apartment that met every requirement. Any issues noted with the apartment was sorted out quickly.We had to terminate the agreement early but Sasha had handled our very unique situation with patience and kindness.
5/5
TrustpilotPrompt and Professional
Prompt, Freindly and Professional services in carrying out Tenancy renewal by Sasha Byrne @Prospect.
4/5
TrustpilotExperienced Agents for tenants :)
Right from the day one they have been doing good in providing services when I got problems in house related to plumbing, washing machine etc. they have resolved them patiently. I realy apprciate Gemma for her work towards resolution of the tickets.
5/5
TrustpilotExcellent service and communication…
Excellent service and communication from Matt, Katie and Sasha especially. Having come from another estate agent to find one that made it look effortless was a breath of fresh air. Superb communication not only during the process of finding a property but afterwards too. Much appreciated!
5/5
GoogleBrilliant service from both the sales and letting staff at the Bracknell branch! Harry in particular was very helpful, knowledgeable and attentive throughout the letting process.
5/5
GoogleRecently rented accommodation from Prospect, couldnt ask for better service from start to finish. Very helpful and friendly. Would recommend to anyone.
We really appreciate it when clients post their reviews - thank you for this 5 star review!
5/5
TrustpilotHad my property available just after…
Had my property available just after COVID 19 lockdown Elliott and the rental team found me a good tenant at the asking price for a 24 month agreement. I was anxious to have my place available over this period however they kept me updated and gave me real confidence
5/5
TrustpilotMy last house moving charlotte was very…
My last house moving charlotte was very kind and informative. Thankyou for your hard work
5/5
TrustpilotCharlotte helped with my letting
Charlotte helped with my letting! She was really helpful and was great with my pets too! Would recommend to anyone looking for a letting!
5/5
TrustpilotGreat support from Beckie at Prospect
Great support from Beckie at Prospect. She quickly found a plumber when I had a leak in my flat. She was happy to work outside her regular hours to resolve the issue. A first-rate job!
5/5
TrustpilotElliot @ Prospect has been a great help…
Elliot @ Prospect has been a great help with assisiting us moving to our new apartment during the middle of lockdown 2.0. As we cannot easily travel to view the apartment he has patiently answered all our questions and provided as much detail about the property as possible.
5/5
TrustpilotGood professional service and regular…
Good professional service and regular follow up before and after letting the property. Special call out to Charlotte.
5/5
TrustpilotGreat experience
Great experience - Ross and Ryan (Reading and Winnersh branches) were brilliant. House sold very quickly and found a house through them. They really helped us get over the line - really appreciate their help in the last few hours over will we /won't we exchange :-).
5/5
TrustpilotAlways great service!
I have used Prospect for some years now and find their service top notch. My main contact over the years has been Carla, who really cares about her work, and always goes the extra yard to get any problems solved in an efficient, timely, and drama free way!
5/5
GoogleExcellent service and professionalism. Julie and Sarah very helpful and always willing to go the extra mile.
Thank you for your 5 star review!
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