Trusted Agent profile · Reading
★★★★★
1,995 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,995 reviews on two platforms, including 337 Google reviews rated 4.5. See how it compares with other estate agents in Reading.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotAnna Elema
I am so pleased with what help i have received from Anna. I was put into a situation which i was going to be homeless as my flat fell through and was only given little than 48 hours notice. Anna was lovely and was so helpful with showing me around the flat and all the information i needed!
5/5
GoogleLiam was very helpful and answered all of my questions! He understood my needs and suggested the best possible solution, regarding my needs! I would definitely recommend prospect estate agency!
Thank you for posting this 5 star review and for your recommendation of Prospect's service to you.
5/5
TrustpilotGreat service
Nikki at prospect lettings is always very helpful and professional.
5/5
GoogleThe whole letting team were fantastic and very accommodating in answering any questions / doubts we had about the property. I would not recommend them highly enough if you are looking to rent or buy in the Bracknell area!
Hi Harry Thank you so much for your review.
5/5
TrustpilotPamphile_Wokingham
I felt the speed and efficiency of the staff to be first class and the way I was able to connect and communicate with the agency representative was particularly outstanding. Charlie Philips was exceptionally instrumental in his all round attitude, perception, punctuality and prompt handling of my entire experience, from initial search and viewing to completion of referencing.
5/5
TrustpilotThank you to Lily Sines
Just want to say thank you to Lily Sines for helping me and my partner over the last year with our property. Always responds very quickly on emails and is very professional with her job. Gets any issues solved very quickly and that is exactly what we want as tenants.Thank you
5/5
Trustpilotsupportive and attentive throughout this whole process
Thank you soo much Prospect for helping us find our dream home. You guys have been very supportive and attentive throughout this whole process, nothing is ever too much trouble. A special mention to Toby Herman who has really speed things along and for being super transparent and honest. Thanks from A&G
5/5
Trustpilot10/10 service!
Definitely recommend! Beth was amazing right from the first introduction, she really took the time to make me feel comfortable and reassured me that the process of selling my house would be handled well as it was under difficult circumstances. Couldn’t have asked for better, thank you Beth!
1/5
TrustpilotNever again!
We sold our house, completing in November, with Prospects Bracknell. Where do I start? It was possibly one of the most unpleasantly, stressful experiences of my life. Throughout the process, we were pressurised over everything; accepting offers, looking for a purchase, vacating the property and agreeing a completion date. On and on it went. We were told we 'didn't understand the market' had 'probably lost our buyers' and at one point it was suggested we 'should part company'. I know what you're thinking ... that we were somehow at fault. All I can say is that we were inexperienced and expected a modicum of help and advice. Should you have the unenviable challenge of dealing with a particular member of staff, you might understand how our expectations were not realised. Unless you are gluttons for punishment, go elsewhere, anywhere, quickly!!!!
5/5
TrustpilotBeth from Prospects was so helpful in…
Beth from Prospects was so helpful in trying to find a house for my parents. She was so friendly and bubbly it was refreshing to have such a upbeat person to deal with.
5/5
TrustpilotProspect Reading
Prospect Reading were fantastic when selling our home this week. Michael and Toby in particular were stars. We achieved a sale within a few days of going to market and above the asking price. The communication has been first class and I would highly recommend them to anyone in the area.
5/5
TrustpilotPositive experience and service
Prospect is a proactive lettings Agency with good lettings team. My interaction has been positive in terms of tenants find, setting up contract and maintainence with Harry and Charlie. Lily Sines is the property manager who is very responsive and looks after the property well.
5/5
TrustpilotI would like to commend Georgia Pidgley…
I would like to commend Georgia Pidgley for the fantastic customer service that she delivered during my tenancy at one of your properties. Georgia was always attentive and timely in all of her responses protecting Prospect Letting agency interests and being a great representative of your company and a great advertisement for your company also. Thank you Georgia.
4/5
TrustpilotKatie was very upbeat and enthusiastic
Katie was very upbeat and enthusiastic, had a really nice down to earth chat with her about properties etc. great experience.
5/5
TrustpilotJust recently purchased our first house…
Just recently purchased our first house with only our first viewing with thanks to Abi Heppner. She has been great towards are property search and highly recommended 👍🏼
5/5
TrustpilotMy experience renting through Prospect Estate Agency…
My experience renting through PROSPECT was great! Checking out was even smooth and easy (although I was really nervous and asked questions, I was advised accordingly). Thanks to Kate Smith and the whole team for your excellence and professionalism. I highly recommend. 🙏🏾
1/5
TrustpilotIf I could give them zero stars it…
If I could give them zero stars it would be too kind. The most incompetent estate agents that I’ve ever dealt with. They let people in your rented house without notice, they never fix items around the house. They hound you when you’ve given notice to move out. They don’t respond to complaints. They are useless and they try and keep all your deposit!! Stay away from them!!
5/5
Trustpilot5 years of..........
Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.
5/5
TrustpilotAgnese Rees Marla is the property…
Agnese Rees Marla is the property manager who covers the Maidenhead office. She is extremely efficient, thorough and follows up on all queries. She calls as well as emails to pass on information and ensures she keeps you updated. Agnese was so helpful with my issues and helped me get a final resolution.
5/5
TrustpilotVery professional and helpful service
Very professional and helpful service from Charlotte Morgan 10 out of 5
4/5
TrustpilotSasha has been really helpful and quick…
Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting
5/5
TrustpilotOutstanding!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
5/5
TrustpilotMelissa is my contact for my rental…
Melissa is my contact for my rental flat in Wokingham. She has been driven to distraction with some of the problems we’ve faced on the new build but come through with the responses and explanations. Our tenant is very pleased with the communication and support she also gets so it’s win win.
5/5
TrustpilotThank you Sasha
Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.
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