Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHot air and horse
My original contract was with Thurman & Rye and was acquisitioned by Hunters part way through, but the staff remained the same. They had two flats to sell, so I offered them 3% if they sold both flats within the standard contract period as an incentive to market the properties. They didn’t market or sell a single flat. They just sat there and hoped for RightMove to create the footfall.Worse still was the brochuring of the properties, they couldn’t spell, got the wrong specs and they couldn’t draw the floor plans properly. Loads of promises and assurances from the start etc, but proved to be a load of hot air and horse.
Lam · 1 November 2018
★★★★★ 1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
Mark · 18 October 2018
★★★★★ 5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
Dale · 1 October 2019
★★★★★ 5/5
GoogleI had a fantastic experience dealing with Hunters Reading branch, there was a lot of back and forth from my side but the staff kept their calm and dealt with every request professionally and in a timely manner. The team is extremely helpful and will always go an extra mile.....I couldn't recommend them highly enough, since then we have acquired 2 properties with them and hopefully many more to come.
Rishi · 8 October 2021
★★★★★ 1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
Molly · 23 April 2021
★★★★★ 5/5
GoogleReally helpful and responsive to all queries! Especially Imani, really did everything he could to help me out!
Liene · 13 March 2022
★★★★★ 5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
Eli · 23 June 2024
★★★★★ 1/5
TrustpilotStay away!!!!
Stay away!!!!! I was dragged out without doing anything!!!! I am gay and did nothing to anyone!!! I was not drunk!!! Not good!!! Beware!!!!!!!!!!
Jordan · 11 January 2025
★★★★★ 5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
Jayne · 21 November 2023
★★★★★ 1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
David · 18 August 2020
★★★★★ 5/5
GoogleA very well organised and fair organisation. Unfortunately the place I wanted fell through for personal reasons, but Westgate were very understanding and promptly returned my deposit with no fuss.
Sean · 22 March 2018
★★★★★ 5/5
GoogleExcellent Agents! I recently rented out a house through Westgate, myself and 3 others for our second year at Uni. We were very stressed and they made it easy for us. They took us to 3 properties and took their time showing us these. They …
Aimee · 5 October 2017
Agent replied · 24 April 2024
Dear Aimee, thank you very much for your review. I am very pleased you had such a positive experience with us. We strive to efficiently find the best properties for our applicants and am glad to see we have done that for you.
★★★★★ 4/5
GoogleOccasionally slow to fix things, however, we were never charged for replacements and everything we requested was resolved. Harj in particular was warm, friendly and helpful. Overall a positive experience and I would rent with them again.
Ellie · 23 April 2024
★★★★★ 1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
Uzma · 9 October 2020
★★★★★ 1/5
GooglePlease avoid at all costs. This company will exploit the likes of students in particular and were rude, patronising and never replied to emails about problems with the property. We had builders come in unannounced with their own keys at …
Chris · 5 October 2019
Agent replied · 24 April 2024
Hi Chris,
Thank you for you taking the time to write a review. … More
★★★★★ 1/5
TrustpilotDisappointed
REALLY NOT GOOD… enough said!!
Andrea · 13 July 2025
★★★★★ 1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
Richard · 28 September 2024
★★★★★ 1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
Kashif · 8 April 2021
★★★★★ 5/5
GoogleHunters have supported in letting our properties for more than 10 years now. This property had to be sold for personal reasons, the Hunters team acted professionally and sensitively given the circumstances and am truly grateful for their guidance and support through to completion of the sale - Thank you Hunters Team!
Gurdeep · 13 March 2023
★★★★★ 5/5
GoogleI am a relocation agent and I always call Hunters when I have a Reading search. Hunters are an excellent and very professional estate agent, I particularly like working with Harj as he is highly personable, very professional and I rate him as one of the best agents to contact in Reading.
Julie · 13 March 2023
★★★★★ 5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
Andy · 29 July 2023
★★★★★ 5/5
GoogleHunters were really helpful to us with finding a suitable and beautiful flat. All the agents are really friendly and welcoming. Will definitely use hunters again if we ever need to in the future :)
Kezia · 23 April 2024
★★★★★ 5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
Caroline · 18 June 2021
★★★★★ 1/5
TrustpilotAgent hung up on me when i called to…
Agent hung up on me when i called to enquire about a property
BillieJoJanes · 13 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
