Trusted Agent profile · Reading
Verified
★★★★★
1,791 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,791 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Send Haslams Estate Agents Reading a message.
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleWell done and special thanks to Ioana Gurau for the excellent service provided.
Thank you very much for your feedback, we are pleased to read that Ioana provided you with an excellent service - Haslams Estate Agents
1/5
GoogleWe have been using Haslams since 2017. To date they have just done the minimum in looking after the tenancy of our house. They don’t respond to emails and the quotes they give you to fix something is just ridiculous. …
5/5
GoogleI recently rented a property through Haslams and from the beginning, from the viewing of the property to the whole documentation process, I felt they were very professional and attentive. I would like to highlight Katie Wild's role in this …
5/5
GoogleKudos to Amy, the senior lettings negotiator, for her outstanding work! From start to finish, she demonstrated an exceptional level of professionalism and expertise. Her attention to detail and commitment to ensuring a smooth process truly …
Thank you for your review, it is great to hear about your experience with Amy's letting service. We pride ourselves on being reliable, professional and knowledgeable, and it is great to hear that you agree - Haslams Estate Agents
5/5
GoogleLet me take this opportunity to tell everyone that I am really happy and grateful of all the help and assistance I had received from Haslams via my property manager Sharon regarding my stay at Reading. …
We are grateful to hear about your experience with us. We will always be here when you need us, present and future - Haslams Estate Agents
5/5
TrustpilotFennella Hall highly recommended
Fennella Hall was great throughout our purchase of the property. She did an exceptionally good job. The purchase process took little bit longer than expected, but she was quite supportive from the beginning till end. Highly recommended memeber of staff Haslams Reading branch. Thank you Fenella!
5/5
GoogleAppreciate all the help from Holly Adamson in getting our property :)
Thank you for your feedback Zach!
5/5
GoogleWe have been getting leakage issues, but this time we are abroad but we have got awesome support from our current property manager Danielle Cox so far as she is going on our flat time to time to check and to get resolve issue.Thank you.
At Haslams, we have made many steps to ensure that we can provide top level service no matter where you are in the world. We are pleased to hear this issue was resolved for you and will continue to be here whenever you need us - Haslams Estate Agents
5/5
GoogleHaslams has been very quick and efficient for my flat. I was in contact with Alice Baker and even whilst I was travelling and away she was excellent at keeping me in the loop of everything and was very patient. Thank you Alice for being so professional and being patient and being so good at communicating with me! I really appreciate it. Mira
4/5
TrustpilotWe have used Haslams as Landlords for…
We have used Haslams as Landlords for over 9 years and generally found them to provide a fair and professional service. I have dealt with Oliver Chambers, Emma Jack who have been really great. More recently I have had dealings with Emma Aquino and she too has provides a great service. She has been timely and professional in her approach. Thank you to all at Haslams. Nilesh
1/5
GoogleThe sales team at Haslams are arrogant and rude and I certainly would not recommend selling your property with them.
Dear Andy, we are very sorry that your experience with us didn't meet the high standards we strive to deliver for our customers, if you would like to contact us to discuss further please call 0118 960 1000 - Haslams Estate Agents
5/5
GoogleI want to commend our property manager Bushra for taking care of us as a tenant. Very efficient and knowledgeable.
Thank you for your 5-star review Gabriel! We are glad Bushra provided such a great service - Haslams Estate Agents
4/5
GoogleGood customer's service.
Thank you for your review Megan
5/5
GoogleI am just about to move into a second property managed by Haslams and the experience has been excellent. Special thanks to Amy Bentley for always responding to my queries promptly.
It's great to hear we could find you a property to rent. We have passed your feedback onto the lettings team. Haslams Estate Agents - Reading
5/5
GoogleRecently, I had the pleasure of renting a property through Haslams. From the outset, I was impressed by their highly professional and efficient service. In particular, I would like to express my gratitude to Oliver, the office manager, who …
5/5
GoogleVery pleasant people, me and a friend have been delighted by Michael Danelion’s work
Thank you for your 5-star review Ilka!
1/5
GoogleThe worst agency ever. My property manager Sharon Hardie does not do her job at all. All issues I report are being ignored since I moved in the flat. Before moving in they were not …
Hi, we are sorry to hear about your experience with us. This issue is currently being dealt with by our Head of Property Management after your meeting last week, and we aim to get this resolved efficiently - Haslams Estate Agents
5/5
GoogleWe were with Haslams for 3 years and very pleased with the professionalism and attention to detail. When we moved we tried to stay with them but the house we got wasn’t under them. Shame. …
Thank you for sharing your experience renting with us, and your experience with Bushra. We understand it is important to be responsive and helpful for our tenants and are glad to hear you were satisfied with our service - Haslams Estate Agents
5/5
GoogleMy partner and I recently rented a flat through Haslams, which managed the viewings. Archie assisted us with scheduling and was very responsive and flexible with last-minute changes. Laura conducted the viewings and was absolutely …
Congratulations on your new home! We understand that timings can change and so we always do whatever we can to accommodate. We also understand that finding a new home can be overwhelming and so detailed communication is very important. … More
5/5
GoogleWe recently moved into our new home through Haslams, and the experience has been excellent. Katie.wild &isobel was incredibly helpful and professional throughout the entire process. The service we received was efficient and friendly, making …
Thank you for sharing your experience with Katie and we highly appreciate your kind words. It is great to hear we were able to make your property journey as smooth as possible and will continue to deliver top-level service when you need us next - Haslams Estate Agents
1/5
GoogleWorst letting agents I’ve ever encountered, completely incompetent. Taking forever to fix things and trying to rip people off.
We are very sorry that you are experiencing these issues, please contact us at customerservices@haslams.net so that we can look in to this further for you - Haslams Estate Agents
5/5
GoogleI am currently renting my 3rd property with Haslams. Only have had good experience. Sharon is absolutely fantastic. Lovely and helpful!
Thanks for continuing to choose our lettings team! - Haslams Estate Agents
5/5
GoogleI found Haslams to be a very professional estate agency. I do not have much experience within the estate agency. However I felt very at ease during my conversations. Amy especially was super helpful and I cannot thank her enough for all her hard work. I highly recommend Haslams for everyone who is looking for the best estate agents.
We appreciate your review Jiwon! It's great to know that your first experience with Haslams has been a positive one. - Haslams Estate Agents
5/5
GoogleMegan Eighteen, Haslams Business Development Manager, has gone above and beyond to assist us with some newly acquired properties that she has let for us. She has exceeded all expectations! We are so grateful for her to be managing our properties. Thank you for all your help from exchange to completion and letting the properties out in record time.
Thank you for your fantastic review Rose! It's fantastic to hear about your positive experience with us and it's great to know that Megan has gone above and beyond for you. - Haslams Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
Send Haslams Estate Agents Reading a message.
