Trusted Agent profile · Reading
Verified
★★★★★
1,790 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,790 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Send Haslams Estate Agents Reading a message.
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
1/5
Trustpilotworst property management
Do you have anyone I can complain other than Claire? because she is also worst.
Hi Resul, we don't have your name on our records, would you be able to provide us with some more information by emailing customerservices@haslams.net so we can help you further
5/5
GoogleI am very happy with my experience so far prior to my move in July, overall great service i especially want to thank Ioana Gurau and Alice Baker
Thank you for your review Antonino! Ioana and Alice are assets to the team and we're pleased that they were able to help you. - Haslams Estate Agents
5/5
GoogleFound a flat for myself, was easy, to get me through all the paperwork was some other. Alice is the most patient person I met. Thank you, thank you, Thank You
You're very welcome! We're pleased we were able to help you through the tenancy process. - Haslams Estate Agents
5/5
GoogleHighly recommend Haslam to everyone. Alice Baker guided me throughout the tenancy renewal process. She was very helpful, responsive and efficient.
Recommendations are very valuable to us, so we would like to thank you for those words Phoebe. We aim to provide helpful and consistent communication with our customers, and are thrilled that Alice could deliver this for you! - Haslams Estate Agents
5/5
GoogleVery easy and swift process. I recommend Haslams . Amy kept me updated with my processes. I had a nice experience.
We are glad to hear your experience with us Kedei, and we are happy to know that Amy kept you updated throughout - Haslams Estate Agents
5/5
GoogleMichele at Haslams dealt with the extension of the tenancy and did a great job. Thank you Michele for your help.
Thank you for the kind words about Michele! - Haslams Estate Agents
5/5
GoogleI've been looking for an apartment through various estate agencies in Reading, Haslams offered the best options I've found. Special thanks to Katie Wild for her prompt response to all my enquiries and wonderful assistance.
Thanks Abdullah. Katie on our lettings team is always able to help! Haslams Estate Agents, Reading.
5/5
FacebookThis review is especially about Nicola Grant. Haslams was brilliant, but it was Nicola that made the experience so incredible for us. I've rented a few places in the past, but Nicola constantly went above and beyond to ensure out tenancy was easy, comfortable and well-managed. Which is not something you always get with landlords/letting agents! I was so sad to leave.Thank you, once again, to Nicola and Haslams, for a truly trouble-free tenancy. We'll miss you!
4/5
GoogleI have had a problem with my flat that unfortunately took 4 months to resolve. HOWEVER, Sandrae has been very helpful and professional regarding my issue. She has kept me in the loop and was extremely patient and efficient during the whole … More
Dear Jelena, I am sorry to hear of your disappointment in our services and understand that Andrew Lines, Head of Client Services, is in contact with you to resolve the recent issues. We thank you for your kind words regarding your dedicated Client Manager, Sandrae, and we will strive to restore your confidence in Haslams. Hannah Jackson, Office Manager
1/5
GoogleWe have reported a problem in our home and having lots of troubles for the agency to help us. Jodie, The person who represents them finds excuses not to spend money on reliable solutions and we are left in the property with 3 children without basic necessities like hot water and heating! Avoid!!!!
Hi, Unfortunately we cannot find your name in our system and you are not currently renting a property with us. Please get in touch with our Head of Property Management to discuss further by calling 0118 960 1029 - Haslams Estate Agents
5/5
GoogleReally great experience with Keira Smith who helped me to identify the right apartment to view. She was extremely patient and also supported me through the offer stage. Her communication was excellent and prompt. She clarified all my questions and was very thorough in her responses. I would highly recommend working with her.
Thank you for sharing your renting process with us and we happy to hear you felt supported at each stage by Kiera - Haslams Estate Agents
5/5
GoogleMamo was welcoming kind and very informative. A pleasure to have as an estate agent.
Thank you for sharing your recent experience with Mamo, it is great to hear you were pleased with our service - Michelle
5/5
GoogleIt has been a nice experience working with Haslams. Keira smith has especially been of great help.
Thank you for your kind review!
5/5
GoogleBushra provided us with an excellent service when dealing with an end of tenancy deposit claim. She provided an efficient resolution to a difficult case.
Thank you for your kind feedback Trine. We are happy to hear that Bushra provided such an efficient service
5/5
GoogleThanks to Katie .W who made the process of renting a property very quick and smooth a really professional individual who knows what she is doing and for that I'm giving Haslams Reading 5*
We hope you enjoy renting your new home! Thanks for the 5* review. - Haslams Estate Agents
4/5
GoogleI am happy with the service provided by Haslams. Nicola is great! She is so professional, helpful, and diligent. I have been renting with Haslams for three years now and happy with their service.
We're happy that you have had a positive experience over the last three years and hope to continue providing a great service going forwards. - Haslams Estate Agents
5/5
GoogleBrilliant service from start to finish,very professional service all the way through! The Support Administrator Joanne made the whole process so simple and explained everything before I moved in, truly amazing! My Client Manager Emma was … More
Thanks for your kind words Evie, our Client Management team are always here to help you look after your property. Haslams Estate Agents, Reading
5/5
GoogleThe haslams agent staff who attended to me was really good and he explain the details about the flat very well and i love it Oli Ring
Thank you for your 5-star review Collins. We are happy that the team provided such a great service - Haslams Estate Agents
5/5
GoogleMany thanks to the lettings team for finding me a tenant so quickly -especially Oliver Chambers, Alice Baker, Charlie Rapson, Emily Taylor, Joanne Maxwell and Tina Jones. I don't see how there could ever be a better agent.
Thank you Jack, it sounds like you had an amazing experience working with us! Your excellent feedback has been passed along to our lettings team. If you need anything else, we're here to help. Haslams Estate Agents - Reading
5/5
GoogleDo you know I have a good experince that I could meet a good Lettings Negotiator -Amy Bentley who is so brilliant, efficiency to arrange serveral viewning for me altogether and we much appreciated her helpful during our negoitation with landlord. Highly recommend Haslams as lettings agents- Reading branch, it's no doubt to contact Amy if you want to viewing, renting and sell/buy property. All the best!
Thank you for your brilliant review! We appreciate the mention of Amy. Our lettings team are always happy to help. - Haslams Estate Agents
5/5
GoogleHad a great experience at Haslams Reading. Looking for properties right now has become quite stressful, with properties flying off the market. Living quite far away from Reading has made it very difficult for me to have in person viewings but Amy Bentley have been incredibly helpful by doing virtual viewings and helping me throughout the process. Managed to find a property in no time, highly recommend.
This is amazing to hear Vanessa! Thank you for the kind words about Amy and congratulations on your new property. - Haslams Estate Agents
5/5
GoogleAmazing estate agent! Especially Sharon who has looked after us tirelessly over the past year. Could not recommend more!
We appreciate the kind words about Sharon. Thank you for your recommendation Kate. - Haslams Estate Agents
5/5
GoogleThis is our second apartment we are finding through Haslams and both times it's only been an incredibly easy process. This time we had the pleasure of working with Mamo and Isobel as our agent and negotiator who were so professional, open …
Thank you for choosing us again Kalia! It is great to hear that Mamo and Isobel made your experience easy and smooth for a second time, and we wish you the best in your new home - Haslams Estate Agents
5/5
GoogleI have been a client of Haslams for seven years now. I am very much happy with the service that they provide. Everyone at Haslams is professional and at the same time very good at building relationships with clients. Renting with Haslams …
Thank you for your loyalty for the past 7 years, we are pleased to hear about your experiences with us during this time. We aim to always provide a stress- and hassle-free service to make the renting journey as smooth as possible for our … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
Send Haslams Estate Agents Reading a message.
