Haslams Estate Agents Reading reviews

★★★★★ 5/5

Google

Fantastic Service, very prompt and think customers first. Was very pleased with the services they provide, have dealt with Nicola Grant as my client manager, she has been brilliant in dealing with any situation and has been vey impressive in solving things promptly

Saurabh · 1 October 2020

★★★★★ 5/5

Google

Exceptional and Professional service by Haslams as always. Special thanks to Fenella Hall for her outstanding customer service. In addition to being proactive and professional, she is also understanding and friendly.

Poya · 1 October 2022

★★★★★ 5/5

Google

Renting through Haslams is very seemless and smooth. Thanks to Nicola for all the help and support during the tenancy process. Happy to recommend Haslams to my friends and family. Thank you 😊 …

Ritesh · 22 May 2022

★★★★★ 5/5

Google

I used Haslams Estate Agents for my most recent move. I was very happy with their communication and overall service. …

Scott · 16 September 2025

★★★★★ 5/5

Google

Very professional from the initial viewing and during tenancy checks. Our main contact was Amy who was very quick with updates and getting us through the moving in proi

Malik · 22 June 2025

★★★★★ 5/5

Google

Ioana has been extremely helpful. She has excellent communication skills and is very responsive to emails. Have had a very positive experience so far.

Shani · 22 May 2023

★★★★★ 5/5

Google

Thanks all at Haslams for a great experience. Gemma has been great at dealing with my property management as have all viewings, bookings etc.

Miss · 22 May 2023

★★★★★ 5/5

Google

Amy Bentley was immensely helpful especially when dealing with referencing errors from the Goodlord system and was easy to contact through the whole process.

James · 22 May 2023

★★★★★ 5/5

Google

From initial enquiries to viewing properties, from negotiating to signing contract, Katie Wild has been professional. She is also friendly, helpful and responsive. She always responded to my emails promptly. I would give her a five star rating, highly recommended!

Joyce · 22 May 2021

★★★★★ 5/5

Google

I am the first time renter in the UK. While I was looking for a property in Reading, I came across the flat that I liked which was being rented for the owner by Haslams. The agent which showed the flat was professional and didn't rush the …

Maja · 8 October 2024

★★★★★ 5/5

Facebook

We have been using Haslams these past four years to manage a few of our properties. Max has been our main contact and he has always been extremely helpful. When it comes to the day to day management of the properties we had our ups and downs but a lady called Joanne has taken over our coverage this last year and she has been very consistent and attentive.As a landlord the final responsibility lies with you so 'managing the managers' is part of the job description. We feel that Haslams on balance have been taking good care of our properties/ interests which is why we are happy to continue using them and recommending them to other landlords. The quiet enjoyment of our tenants is very important to us which is why we make sure they always have our contact details and can get in touch directly should they feel the need to.

Christina · 16 January 2018

★★★★★ 5/5

Google

Special thanks to Nicola who’s been helping out with everything for a hassle free experience.

Vihari · 22 May 2025

★★★★★ 5/5

Google

The Property Management Team went above and beyond on my rental to expedite a dishwasher installation. Thanks so much Bushra Tabassum, really appreciated.

Izel · 22 May 2023

★★★★★ 5/5

Google

Excellent customer service. They always respond quickly to repair requests.

Nana · 16 December 2025

★★★★★ 4/5

Google

**Updated on 22-Sep: Haslams arranged a meeting with Goodlord about the payment. They will solve the problem.** ----------------- Haslams received a payment via 3rd party companies (Goodlord). I paid the rent on 24-Aug but received an outstanding balance message from Goodlord. Thus I asked Haslams for help. They said they will keep watching and yes, they just watching on it. The bank transaction had been arranged over a week, but Goodlord advised they don't received the payment. I called Haslams for help again, they give me a phone number to call Goodlord directly. They received the payment finally but keep the starting date as same. They charge 1 week rent that I can't live in and said they can't help. It would be not suitable for people who just move in UK and need a new home urgently. hope it can help

C · 22 May 2022

★★★★★ 5/5

Google

I will be honest, and this could be due to my recent experience with other agents around Reading but i was not expecting a service that made me question that there is still professional services out that take care of people and look after them how it should be done. Katie Wild from the first day we spoke was absolutely amazing from her mannerism to her professionalism. I would have given higher star ratings if it were possible. So far through out our dealings with her she has been very knowledgeable, proactive, welcoming, understanding, professional, informative and most of all true to her word. She has made the whole experience of finding a property, helping ensure we are happy with the property and also the whole process of acquiring the property a walk in the park for us. We honestly can not thank her enough and really look forward to keeping in contact with such a trustworthy person in the future. She is a real charm for Haslams and i am sure they are very proud of her. Thanks for representing Haslams so well and with your own fine touch. I would recommend Haslams to anyone, all the staff that i have spoken to so far have been great.

Aj · 22 May 2022

★★★★★ 2/5

Google

Haslams is very pro and they're very reactive about the maintenance request. I had a good experience with them during the 3 years residence in one of their rental properties. Although they are very protective to their partners, I had a severe quality issue with one of the Haslams certified cleaners and the partner charged 500 GBP for a 1-bed end of tenancy clean without even giving a detailed charge statement. Haslams helped their partner to get paid by holding my deposit for about 75 days before I finally got about 65% of my initial deposit back. Think differently, I wouldn't recommend anyone choose Haslams certified partner considering they will use it as leverage to hold your deposit. Hope this review helps !

Miss · 22 May 2022

★★★★★ 5/5

Google

We have been choosing Haslams for 2 years now and I must say it was a really good choice. They are always available to solve any type of problem and are always very attentive to any type of prevention for fires or other types of problems. My trusted advisor is Sharon, a kind, sweet, helpful and professional person. She was helpful in every problem and always did everything possible to help us in our situations. If you are looking for a punctual and professional agency, I highly recommend these guys

Lino · 22 May 2022

★★★★★ 1/5

Google

Donna (Ashmore) did a great job taking over someone’s job and managed perfectly our expectations. Finally I felt our flat was in some capable hands. I’d give 5* to her but in the bigger picture I am not completely satisfied with the service. Unfortunately it seems Haslams keeps moving account managers around so that they cannot fully terminate a task then move on. It took almost 6 months to finish some refurbishment works caused by a leak from the flat above and I am still waiting for the insurance to pay the money I anticipated. Hopefully we’ll get there without having to take legal actions. In the meantime I want to take the opportunity to thanks people like Donna who works hard and manages to get things done in the right amount of time with enthusiasm and care. Update 1st March 2022: Unfortunately I had to update my review. Haslams team in the end gave me false information which ended up in a disaster that costed me almost a £1000 for something the insurance should have covered fully. They also communicated to third parties confidential information without consensus and we are still waiting for an apology and compensation which seems far from being even an option. What to say. I am deeply disappointed that these days you cannot even trust who you are paying to do a job and you get deceived probably because of lack of experience or competence in the field. I hope they will give me the opportunity to update this review if/when they reach the expected agreement, otherwise I’ll look for new management.

Donato · 22 May 2022

★★★★★ 1/5

Google

Haslams are a fraudster agency that will try to rip you off with fees. Stay away from them if possible. If you can't avoid them, please don't use their recommended contractors to clean you property in the end of the tenancy. As bizarre as this might seem, you wouldn't believe the stain their recommended contractors left in our carpet, when the carpet was perfectly clean before. Also, be aware that they will try asking for a receipt of the cleaning when all you need is to clean it to a professional standard.

João · 22 May 2022

★★★★★ 5/5

Google

The team at Haslams are efficient, extremly professional and diligent in their transactions. The paperworks and move in was handled in a timely manner. Katie, Alice and Lucy were the key people I was interacting on different …

Sabitha · 22 May 2021

★★★★★ 5/5

Google

Subject : Excellent Professional Service from Alice Baker at Haslams five star customer services …

Denis · 24 October 2025

★★★★★ 1/5

Google

One of the worst agents they have. Jodi is one of the best example of scam agents

Bilal · 4 October 2023

★★★★★ 5/5

Google

Had a fantastic experience so far with everything going as expected, Holly Adamson had been a big help in this process

Deedee · 22 August 2025