Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHaslams sales team gave me total grief…
Haslams sales team gave me total grief by way of threats if i did not complete deal to purchase a property within a certain time which was out of my control due to my purchaser holding things up.
The FCA would come down on them like a ton of bricks in any other business.
Gary · 5 September 2025
Agent replied · 11 May 2026
We're sorry to hear that you felt unhappy with your experience. To provide more context, the property you were buying had a fixed deadline for completion, and part of our team’s role is to balance the needs of both buyers and sellers, which we appreciate may have felt stressful.
Please note that we are regulated under the Estate Agents Act 1979 and The Property Ombudsman, and operate within a strict professional and legal framework. We appreciate your feedback, as it helps us improve how we communicate in what can sometimes be a challenging situation.
★★★★★ 5/5
GoogleHolly Adamson helped us a lot in our letting process . We are so happy with the service . Great agency.
Sana · 11 June 2026
Agent replied · 16 June 2026
Thank you for your kind review, your feedback is gratefully received.
★★★★★ 5/5
GoogleI want to say a big thank you to the whole team from Haslams Reading. VERY VERY professional team and even if I was the buyer not the seller which they had no business to help me with some tips sometimes, they did without any hesitation. I …
Gabriel · 30 October 2025
Agent replied · 16 May 2026
Thank you for your 5-star review Gabriel. We are happy to hear that the team were so helpful and had such a great service from Lee.
★★★★★ 5/5
GoogleHaslams sorted out my rental property and it was all very easy to do. The team were great particularly Keira who helped me with the property! Very easy all went through and was moved in within 3 weeks. Highly recommend
Chloe · 22 May 2024
Agent replied · 23 August 2024
Congratulations on your new home! We are pleased that you chose us and will continue to support you moving forwards - Haslams Estate Agents
★★★★★ 5/5
Google"Great professional service Highly recommend the Haslams experience".Special thanks to Katie for her hard work and commitment in helping us in the process. Her knowledge and expertise made the process smooth and stress free. I highly recommend Haslams to anyone looking for a reliable real estate agent.
Shaz · 22 May 2025
★★★★★ 5/5
GoogleJoel and Calvin did a great job at keeping me updated on viewings and how they were moving forward with the process, overall I was satisfied by Haslams service. Thank you
R · 24 March 2026
Agent replied · 14 April 2026
Thank you for your kind feedback. We always aim to provide a great service so it is great to hear that Joel and Calvin were so helpful.
★★★★★ 1/5
TrustpilotTerrible customer service!! Avoid!
The staff at Haslams Reading have terrible customer service. Very awful bunch of staff ( Alex on this occasion ) and point blank lazy. I recently contacted to make a simple enquiry about a property I was due to move into and the way my request was handled was below expectation. There was no attempt to help. I had to be speak sternly to be taken serious. They need to better than this. If I could help it I would avoid them completely and take my business elsewhere.
S · 27 November 2023
★★★★★ 5/5
GoogleThe agents at Haslams have been amazing, particularly Bayleigh Reid. Throughout our letting process, she was extremely reliable, kind and helpful, offering exceptional service in helping my partner and I get our first flat. We are very grateful to her and Laura (who showed us the property) as they made our experience with Haslams great.
Ana · 22 May 2023
Agent replied · 1 October 2023
We are delighted to hear about your great experience with our lettings team. Thank you for the mention of Bayleigh and Laura. Congratulations on your new flat! - Haslams Estate Agents
★★★★★ 5/5
GoogleI have just completed my first year renting through Haslams. The experience has been really great, however Claire Seymour deserves a special mention. From the day we moved in, Claire has been amazing with us, solving any problems quickly and efficiently. The best thing about Claire is she does everything with a smile. Thank you!
Rory · 22 May 2023
Agent replied · 1 October 2023
Hi Rory! Thank you for your fantastic review. Claire is an asset to our team and it's great to hear that she has made your first renting experience a positive one. - Haslams Estate Agents
★★★★★ 5/5
GoogleThis is my first time renting with Haslams and so far it has been a great experience! As a student, I am not very familiar with the renting process however the agents at Haslams have been very helpful, especially Amy who has been very professional and friendly and made the whole process easier for me!
Martha · 22 May 2023
Agent replied · 1 October 2023
We are thrilled to hear that your first renting experience has been a positive one! Amy is an asset to our team and it's great to know that she has made the process easier. Thank you for your kind words. - Haslams Estate Agents
★★★★★ 5/5
GoogleI recently renewed my tenancy agreement managed by Haslams and the whole process was very smooth. Special thanks to Ms. Katie Wild for the excellent support during this process. Katie was very professional and responded swiftly to my mail. Thank you Haslams, Thank You Katie!
Bayonle · 26 January 2024
Agent replied · 23 August 2024
Thank you for your review, we are glad to hear about your great experience with Katie - Haslams Estate Agents
★★★★★ 5/5
GoogleThe viewing with Alex was smooth and on time. He did a good job showing us around the flat and the building outside. Unsure about getting the flat although Alex definitely deserves a 5-star rating for his excellent service!
Seyedeh · 22 May 2024
Agent replied · 1 October 2023
We are glad to hear that your viewing went smoothly and we appreciate your kind words Seyedeh - Haslams Estate Agents
★★★★★ 5/5
GoogleHaslams were very professional in the sale of our house. Tristan and Paul were brilliant and offered a great insight.
Fenella was so so valuable and made a huge impact in getting our sale over the line. Thank you!
Ben · 22 May 2024
Agent replied · 1 October 2023
Thank you for your review Ben, it's great to hear how Tristan and Fenella offered valuable insight throughout the sale of your property. Congratulations on your sale! - Haslams Estate Agents
★★★★★ 5/5
GoogleKeira Smith was very helpful and approachable and made my move in process effortless
Sunita · 22 May 2025
Agent replied · 23 May 2026
Thank you for your 5-star review Sunita, it is great to hear that Keira made the move in process so smooth - Haslams Estate Agents
★★★★★ 5/5
TrustpilotGreat support from Katie Wild
Katie Wild made adding me as a permitted occupant at a property managed by Haslams Estate so easy. She walked me through the paperwork, helped gather everything, and kept me in the loop the whole time. I’m so grateful for her friendly, efficient support!
Aysenur · 10 June 2025
★★★★★ 5/5
GoogleI’ve had such a fantastic experience with Haslams whilst putting my house up for rent. From start to finish, the process has been smooth, professional, and stress-free. A special mention has to go to Katie Wild, who went above and beyond to …
Jade · 30 November 2025
Agent replied · 16 May 2026
Thank you for your 5-star review Jade. We are glad to hear that Katie was so helpful and provided such an efficient service
★★★★★ 5/5
GoogleI had a truly great experience with Haslams Estate Agents - Reading. From the moment I got in touch, the team was responsive, and professional. Isobel Lunn, in particular went above and beyond to make sure everything was set up perfectly …
Anton · 8 December 2025
Agent replied · 16 May 2026
Thank you for your 5-star review Anton. It is great to hear that Isobel provided such an efficient service.
★★★★★ 5/5
GoogleExcellent agency and more importantly the people working there are very professional and kind example Daniel Macdonald. Very attentive and supported us a lot during teh tenency and in the exit process. All digital, coordinated well and executed on time. Was a very good experience. Thanks Dan and team for a job well done.
Ziad · 22 May 2023
Agent replied · 1 October 2023
We are grateful to hear your review; your feedback means a lot to us! We would like to thank you for your praise and are happy to know that your tenancy experience has been supported by us - Haslams Estate Agents
★★★★★ 5/5
GoogleThank you to Michael Danelian for providing an excellent service in helping us find and secure an apartment for one our our expats very quickly. We were delighted with all the help we received in making this happen.
Sue · 22 May 2024
Agent replied · 1 October 2023
We are delighted to hear this Sue! Thank you for the kind words about Michael. - Haslams Estate Agents
★★★★★ 5/5
GoogleI had a fantastic experience with Haslams. Fenella - my key point of contact - was amazing, I felt very supported throughout the purchase. Very speedy replies and even a lovely surprise gift upon completion! Thank you Fennela and the team, you're awesome! 🥳🙌 …
Kristiana · 22 May 2025
★★★★★ 5/5
GoogleKeira has made my week with her swift responses, keeping me in the loop and answering any questions I had. Really appreciate the welcome and support.
Elishia · 16 April 2026
Agent replied · 7 May 2026
Thank you for your 5-star review Elishia. We are happy to hear that Kiera kept you informed and was so supportive throughout the process.
★★★★★ 1/5
GooglePrivacy concerns discarded on house visits for future tenants, deposit refund requires TDS to be involved, was an OK start not so well ending for our tenancy of 1.5 years. Cannot recommend for any tenants, just to put some perspective, we …
Alan · 30 November 2025
Agent replied · 16 May 2026
Thank you for your feedback and we are sorry your experience did not meet your expectations. With regards to the cleaning charge, this was outlined in your tenancy agreement and reflects the property’s condition at the end of your tenancy; … More
★★★★★ 5/5
GoogleThere is not enough stars to rate appropriately our Lettings Administrator, Ms Lynn Eley. She has by far been the best I’ve dealt with, her willingness to solve issues in a timely manner and fantastic communication skills.
Alexandra · 22 May 2024
Agent replied · 1 October 2023
Thank you for your 5 star review about Lynn, it’s great to hear that she was able to help you throughout your tenancy. If you need any further help, please call 0118 960 1055. - Haslams Estate Agents
★★★★★ 5/5
GoogleMy interaction with the Haslams Estate representatives was excellent. Alice was always willing to respond to my queries. She assisted me with both my first move and, more recently, the renewal of my tenancy. Thanks to Simona for her support as well. Highly recommended!
Rahul · 22 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
