Chancellors Reading reviews

★★★★★ 5/5

Google

I cannot recommend my estate agent “Ethan Howes”highly enough. From start to finish, the level of professionalism, efficiency, and genuine care shown was exceptional. What truly stood out was how swift everything was handled. Every query, update, and concern was dealt with almost immediately, which made what is usually a stressful process feel smooth and well-managed. Communication was clear, consistent, and reassuring throughout. I was never left chasing or wondering what was happening next. Beyond just speed, the attention to detail and commitment to getting things right was evident at every stage. It felt less like a transaction and more like having someone genuinely invested in achieving the best possible outcome for me. Reliable, proactive, and highly professional exactly what you want in an estate agent. I wouldn’t hesitate to recommend their services to anyone looking for a seamless and stress-free experience.

Kwaku · 30 March 2026

★★★★★ 5/5

Google

I had a fantastic experience with Chancellors, thanks to Achilles! From the moment I reached out, he was incredibly helpful and professional. Achilles made the entire rental process smooth and stress-free, promptly answering all my questions and addressing any concerns. His dedication to finding the right property for me was evident, and I truly felt valued as a client. I highly recommend Chancellors for anyone looking for a reliable and supportive agency. Thank you, Achilles, for your outstanding service

SillyGamer · 11 November 2024

★★★★★ 5/5

Google

I had an excellent experience working with the assistant lettings manager , Ella during my recent property search. From the very beginning, they were professional, approachable, and incredibly responsive. They took the time to understand exactly what I was looking for and provided options that genuinely matched my needs. What really stood out was their attention to detail and clear communication throughout the entire process. They kept me informed at every stage, answered all my questions. She also spoke with my current landlord as there was a clash with move in date. Her friendly and supportive approach made a big difference, and it was clear they genuinely cared about helping me find the right home. Thanks to her dedication effeciency patience and support. I would highly recommend their services to anyone looking to rent, a truly reliable and professional experience from start to finis

Swetha · 23 March 2026

★★★★★ 5/5

Google

I had a fantastic experience with Chancellors, thanks to Achilles! From the moment I reached out, he was incredibly helpful and professional. Achilles made the entire rental process smooth and stress-free, promptly answering all my questions and addressing any concerns. His dedication to finding the right property for me was evident, and I truly felt valued as a client. I highly recommend Chancellors for anyone looking for a reliable and supportive agency. Thank you, Achilles, for your outstanding service

Jack · 26 October 2024

★★★★★ 5/5

Google

I had a fantastic experience with Chancellors, thanks to Achilles! From the moment I reached out, he was incredibly helpful and professional. Achilles made the entire rental process smooth and stress-free, promptly answering all my questions and addressing any concerns. His dedication to finding the right property for me was evident, and I truly felt valued as a client. I highly recommend Chancellors for anyone looking for a reliable and supportive agency. Thank you, Achilles, for your outstanding service

Twincy · 20 October 2024

★★★★★ 5/5

Google

Rob Penford helped me to sell my house and get the best price for it. He was extremely kind and patient and worked with me throughout the whole process. Thank you Rob.

Elaine · 13 March 2026

★★★★★ 4/5

Google

Very helpful and prompt in helping me find a property and moving in. Many thanks to Ella Hunt especially :3

Tuu · 22 May 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Alice Lake from Chancellor’s Estate Agents in Reading to sell my house, and the entire experience was outstanding. From start to finish, Alice was exceptionally professional, knowledgeable, and dedicated to ensuring the process went smoothly. Alice's expertise and attention to detail were evident throughout. She provided clear and consistent communication, keeping me informed at every stage and always being available to answer my questions. Her advice was invaluable. Moreover, Alice's friendly and approachable demeanor made what could have been a stressful process much more manageable. She truly went above and beyond, demonstrating a genuine commitment to her clients. I am incredibly grateful for Alice’s hard work and would highly recommend her services to anyone looking to buy or sell property in the Reading area. Without hesitation, I give her a well-deserved 5 stars! Thank you ☺️

Adam · 26 July 2024

★★★★★ 5/5

Google

I recently finalized a rental contract with the help of Daniel Wise from Chancellors, and I couldn't be happier with the service I received. As a newcomer from Korea, I had many questions about the UK rental system, and Daniel was incredibly patient and helpful throughout the entire process. He promptly answered all my inquiries and guided me with professionalism and kindness. His support made the experience smooth and stress-free. I highly recommend Daniel Wise and Chancellors to anyone looking for excellent service and support in finding a home. Thank you, Daniel, for all your help!

양재영 · 26 July 2024

★★★★★ 5/5

Google

My wife and I recently bought a house, and Rob & his colleagues from Chancellors' Reading branch went the extra mile in making things easier for us. As we are not from the UK, we were not familiar with the process, but Rob was extremely kind, patient and clear in guiding us through the various steps. Communication with the vendors through the agency was prompt and effective, and we had a good experience with everyone involved (internal staff as well as external contacts).

Giacomo · 26 July 2024

★★★★★ 5/5

Google

Had a great experience finding new rental house. Special thanks to Ella for her amazing help throughout the process. She is incredibly fast at responding to all our questions and always had a very positive, helpful attitude.

Akhilesh · 15 August 2026

★★★★★ 5/5

Google

Robert was a great help, I found him extremely knowledgeable and a great professional. Would definitely recommend him and his service to friends and family.

Ste · 13 March 2026

★★★★★ 5/5

Google

I would like to express my sincere appreciation to the entire Chancellors team and management for their professionalism and the excellent support provided to me and my family. In particular, I would like to extend my gratitude to Naomi for her outstanding guidance and dedication. Her support played a key role in successfully completing the purchase of my property, and I am truly grateful for all her efforts.

Ahmed · 30 March 2026

★★★★★ 1/5

Google

Unbelievable. Disgraceful. On the 26 July, one of the senior staff at the branch tried to gain entry to a property that I am renting from them without calling me first. I HAVE THIS ON VIDEO. And it seems as though they were only nice to me when they get their way. The moment something goes wrong, they can be quite nasty. If you concur, please tap on the thumbs up Like. WE NEED AS MUCH SUPPORT AS POSSIBLE TO PROTECT OUR RIGHTS AS TENANTS

A · 18 August 2026

★★★★★ 5/5

Google

My experience with Chjancellors - reading Estate Agents was astonishing. The booking was done pretty quick and I recently had the pleasure of viewing a property that mostly met my expectation. The agent, Achilles Michalari, whose expertise and warm approach made the viewing a delight, was knowledgeable about the area and the market, and patiently answered all of my questions with detailed information. The property itself was presented beautifully, reflecting the high standards of Chancellors. I appreciated the agent's punctuality, the thorough walk-trhough of the property, and the insightful suggestions of how the space could be utilized to fit my lifestyle. Overall, my experience was exceptional, so I wholeheartedly recommend Chancellors - Reading Estate Agents to anyone looking for a seamless and positive property viewing or buying experience.

Bogdan · 21 March 2024

★★★★★ 5/5

Google

I had a viewing today with Idris from the sales team. He was very welcoming and highly knowledgeable of the area and the property itself. His approach to the viewing was very positive and allowed me time to take in everything of the property. He is a great representative of Chancellor's.

Adeen · 22 July 2026

★★★★★ 1/5

Google

Alice Lake and Naomi Bellanti rude employees - based in the reading branch. My brother and sister in law were really looking forwards to a viewing in reading at 10:30 on the 27th of Jan 2024 (which is today). Alice and Naomi were the estate agents they'd been communicating with. They were very excited because they are looking for their first house to buy as a couple. However, due to severe train delays and cancellations my brother and his wife were put on a rail replacement bus to reading which meant that they were going to be late. This is obviously something out of their control and they were really stressed because of this. They contacted Alice and Naomi to keep them informed and initially Naomi was happy to meet with them despite the slight delay. However, Alice rang them a few minutes later to say and I quote "we expect punctuality" and to inform that they have other commitments after which she cancelled the viewing. My brother left for reading early in the morning, because he lives in London, just so he could make it on time for the viewing (Alice and Naomi were informed , in prior conversations, of the fact that public transport was going to be used). The train network has been unreliable for over a year now so the least they could do is to show some understanding. They've had to make a long journey, be put on a bus to reading only to be half way told that the viewing is cancelled??!. Alice/Naomi, I get that you are a salesperson and you probably have a target to meet, but where is the human side of you? Why are you so rude? The name/reputation of this company depends on employees such as yourself. Therefore, please wake up and start treating your clients with respect/understanding for God's sake! Sales targets aside, your clients are human beings and deserve the same treatment you deserve if and when you are in need of help/kindness/understanding.

Lizel · 23 February 2024

★★★★★ 5/5

Google

I was in contact with Mary at Chancellors while viewing properties and she was a great support throughout the process. She was consistently helpful, friendly, and courteous, always ensuring I had all the information I needed to make informed decisions. Communication was clear and reliable at every stage and she was understanding and easy to work with. I would happily recommend her to others.

Harry · 8 April 2026

★★★★★ 5/5

Google

Jessica was really good and helpful and helped with all my queries for the viewing.

Anthony · 13 March 2026

★★★★★ 5/5

Google

I loved working with Chancellors in Reading. Ella has been a pleasure to work with!

Megan · 13 March 2026

★★★★★ 5/5

Google

Jessica was very organised and helpful, on time and very informative

O · 9 April 2026

★★★★★ 5/5

Google

I can honestly say that the help I have been given in selling my flat by Chancellor’s Reading and in particular Alice Lake has been amazing. I was very nervous of going ahead with the sale but with the support of Rob Penford and Alice Lake it has been so much easier than expected. A friendly voice on the other end of the phone during what can be a stressful time is just what you need and Alice has been there for me, she has called with regular updates and has been able to answer my questions quickly and professionally.

Helen · 29 September 2023

★★★★★ 5/5

Google

Chancellors has truly impressed us with their service, and a big part of that experience was due to Dean Smith MARLA. Dean consistently demonstrated professionalism at its finest. He has a deep understanding of his clients' needs and addresses them proactively. When faced with challenges, he handles them with a wealth of knowledge and unwavering professionalism. Even in the stressful times of moving, Dean was our guiding light, ensuring we remained on the right path. His kindness and genuine concern were evident throughout our interactions. For anyone considering a house move, I wholeheartedly recommend Chancellors, and especially Dean. Having him by your side transforms the experience.

Mahmut · 9 September 2023

★★★★★ 5/5

Google

I recently worked with Achilles Michalari from Chancellors Reading and had a fantastic experience. Achilles was professional, knowledgeable, and very helpful throughout the entire process. He quickly answered all my questions, made scheduling viewings easy, and guided me to find the perfect home. I highly recommend Achilles and Chancellors for anyone looking to rent a property. Their great service made everything smooth and stress-free. Thank you, Achilles!

Nielsen · 6 June 2024