Trusted Agent profile
★★★★★
65 reviews across 2 platforms
113-115 High Street, Rayleigh SS6 7QA
Connells's Rayleigh office at 113-115 High Street is rated 4.5 out of 5 across 65 reviews on two platforms, including 64 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
5/5
GoogleOliver Carter and Team provided an excellent service when selling my late Dads property. I was kept informed at all stages of the sale. Very friendly and professional Team. Many thanks to you all!
Many thanks for the great 5* review and your kind words Jane. Best wishes, Lucy, Customer Relations.
5/5
FacebookWe had excellent service from the first time viewing to picking up the keys. Becky at Connells was so attentive, she dropped what she was doing at short notice so we could go to the house and she really helped push things along when they needed a little nudge! Great communication throughout and never felt like a burden. Thank you for supporting us to purchase our first house
Thank you for your kind words we hope you enjoy your new home and if you need anything in the future please get in touch. 🏠
4/5
GoogleI recently received a valuation from Connells for a retirement flat in Rayleigh. From speaking with the first point of contact to the estate agent's valuation, I found them to be very professional, and the valuation was fair. They also offer a professional photographer, so the pictures of your property will be really good. My main concern with all of the agents I dealt with is their percentage based fees. They either work on a fixed percentage, which increases with the value of the property, or a set fixed fee. That sounds fine, but if you're timid and not keen on negotiating, you'll find you're paying way more than you need to. The difference could be thousands of pounds and I'd much prefer them just to give the best deal available and not for me to have to haggle. Moving home is an extremely stressful time without this being thrown into the mix. I hope this is helpful.
5/5
GoogleHad Lewis come out and provide a valuation. He was extremely professional, amiable and knowledgable. He was very clear in his explanation of the process. Lewis is a credit to Connells
5/5
GoogleConnell's were used by the vendors of the house I bought and I can honestly say they were brilliant from start to finish. Special shout out to Chris for going above and beyond, chasing people where necessary and making himself available as much as possible to do so
1/5
GoogleABSOLUTE JOKE OF A COMPANY.. TOOK £570 OFF ME AS A "HOLDING FEE" TO SUCURE THE PROPERTY ONLY TO BE TOLD THREE DAYS LATER THAT IT HAS BEEN LET TO SOMEBODY ELSE.. WAS TOLD THE MONEY WOULD BE BACK INTO MY ACCOUNT IN TWO DAYS.. WE ARE NOW TWELVE DAYS ON AND NO SIGN OF MONEY.. AM NOW BEING TOLD THAT IT WILL BE ANOTHER 10 WORKING DAYS!!!! AVOID AT ALL COST..
Hello Brad, thank you for taking the time to review your experience with the team at the Connells Rayleigh branch, we're really sorry to hear that you haven't been happy with the experience that you have received. If you would like to send further details to socialmedia@connells.co.uk, we would be happy to look into this for you. Thank you.
5/5
GoogleThank you everyone at Connells Rayleigh for your excellent service very professionally carried out, am very grateful for your help in finding my future home. Kind regards Dianne King.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently sold a property and Shannon, Adil and Sue were great. Very professional and knowledgable and they did a wonderful job. Would thoroughly recommend.
5/5
GoogleGreat service from start to finish for a hassle free purchase. Sue was especially helpful and always answered my queries, swiftly and efficiently. Highly recommend!
5/5
Googlehi this Micheal .j.walker with regards to no11 clyste court Rayleigh thankyou bill & Richard for your hard and dedicated work in selling my mothers flat and all the team members you really did work tirelessly in getting this result you were by the most proactive estate agents out of the others we had once again thankyou from myself and my sister mrs.t.clarke all the best for the future.
5/5
GoogleI am a purchaser of a property through Connells. I've found them to be very communicative throughout the whole purchasing process and have excellent knowledge of the complete chain. They have contacted me on a weekly basis to keep me up-to-speed on any developments. I wouldn't hesitate to recommend them and this happens to be the second property I've bought through them!
5/5
GoogleVery professional and efficient service from Susan Willis and the team. Happy with the service provided.
5/5
GoogleI wish to extend enormous gratitude to two of your staff; namely Connor Teanby and Simone Miller for their unerring support and efforts in helping me sell a property. Although the objective is still to be met, (due to circumstances totally out of their control) literally nothing was too much trouble for Connor and Simone. A big thank you, to you both and I wish you well.
5/5
GoogleAmazing service throughout the whole team from start to finish. Shane came round initially, and under the current circumstances was very professional and respectful, then great communication throughout and made as I can only describe as a quick easy sale would highly recommend connells in Rayleigh to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA 5 star service from our mortgage broker George Jones. My partner and I are first time buyers and he completely put us at ease from the start to finish of the process. Professional but personable and I couldn't recommend him highly enough. I will be going through George for as long as he remains in the industry.
5/5
GoogleSusan and Charlotte have in our purchase gone above and beyond. They are proactive , courteous, very efficient in all areas. I would recommend you use this agent.
Hello Paula, thank you so much for your 5-star review of our Connells Rayleigh branch. We are really happy that you were impressed with our service and we will pass forward your feedback to Susan, Charlotte who will be happy to help if you ever require any of our services in the future.
5/5
GoogleAbsolute top service from George Jones @ Connells. Super informative, good knowledge of the industry and surprisingly honest!! So personable and easy to get on with and always went above and beyond. Could not recommend him enough and the same has been said from friends I put in contact with him! Thank you thank you!!
5/5
GoogleConnells were extremely accommodating with a very last minute viewing request today, and showed round by a very professional agent (Lucy). Great service - would definitely recommend. Thank you!!
5/5
GoogleGreat service, Shannon was brilliant
5/5
GoogleExcellent service from start to finish. Communication between the office and myself was exceptional, the publicity and advertising carried out on our property was without a doubt done professionally and no stone left unturned. Our experience was not only stress free but most definitely worth every penny. Thank you Connells
5/5
GoogleQuick, efficient and professional service from George Johns. He had really good knowledge of the industry and he did for us much more than we expected. For sure without him we could still be on renting side. Thank you for giving us a home. Efcharistume poly George
5/5
GoogleVery friendly and helpful staff who kept us well informed. They organised plenty of viewings which resulted in a quick sale.
4/5
GoogleUsed Connells to sell my property in Rayleigh and experienced excellent service and a very competitive cost for the transaction
5/5
GoogleMy experience with Connells has been very positive. The are very pro active and I have been very impressed with how efficient each stage of preparing my property for sale has been dealt with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Rayleigh office has 65 reviews across two platforms: 64 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 4.5 out of 5 across all 65 reviews, and 4.5 out of 5 on Google from 64 reviews, checked 9 October 2026.
Connells, 113-115 High Street, Rayleigh SS6 7QA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.