Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat viewing experience
Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.
Peter · 23 July 2026
Agent replied · 4 October 2026
Thank you for your kind words, Peter. We're thrilled to hear that Lynette provided you with excellent support and showcased Canterbury's properties effectively. We appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotI had a wonderful experience dealing with Emily
I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️
Jo · 16 July 2026
Agent replied · 20 July 2026
Thank you for sharing your wonderful experience, Jo. We are thrilled to hear that Emily provided outstanding support and kept you updated throughout the process. We truly appreciate your recommendation and will pass on your kind words to Emily.
★★★★★ 4/5
TrustpilotSelling and buying a house is always a…
Selling and buying a house is always a stress process but the service we received from our sales progressor Louise made it more manageable. Louise was always available when needed and provided great communication with the chain and always happy to assist when needed.
Harriet · 23 June 2026
Agent replied · 25 June 2026
Thank you for sharing your experience, Harriet. We're glad to hear that Louise's support made the process more manageable for you. If there's anything more we can do to assist you, please feel free to reach out.
★★★★★ 5/5
TrustpilotRenting with Miles & Barr was great
Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutions we needed.
Daniela · 27 July 2026
Agent replied · 29 July 2026
Thank you for your feedback, Daniela. We're so pleased to hear that our support was efficient and that Madison was quick to address your needs during your tenancy. We strive to deliver a seamless experience with integrity and professionalism. If you ever need assistance in the future, please don't hesitate to contact us.
★★★★★ 5/5
TrustpilotThank You, Miles and Bar
We are very grateful for the journey to our new home with the help of Miles and Bar. They provided excellent guidance and support throughout the process. A special thank you to Louise and Bradley for all their help and professionalism. Highly recommended!
Manu · 30 June 2026
Agent replied · 2 July 2026
Thank you, Manu, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with excellent support and professionalism throughout your journey to your new home. We always strive to put our customers first and deliver a seamless experience. Your recommendation means a lot to us
★★★★★ 5/5
TrustpilotLouise - Miles and Barr
Louise has been absolutely fantastic and so pro active throughout the entire experience, even when the agents in the rest of the chain seemed to become stagnant. We really appreciate all of your help. Thank you
Shannon · 10 August 2026
Agent replied · 15 August 2026
Thank you for sharing your experience, Shannon. We're thrilled to hear that Louise provided such proactive support during your journey. We strive to deliver a seamless experience and appreciate your recognition of her professionalism and efficiency. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotMiles & Barr
I went through Miles & Barr to complete the purchase of my first home. Denise was very helpful, providing responses to my Emails/phone calls in a timely manner, and was efficient in moving the purchase process forward until completion. Would recommend!
Alex · 6 July 2026
Agent replied · 10 July 2026
Thank you for sharing your experience, Alex. We're thrilled to hear that Denise provided timely support and efficiently guided you through your home purchase. We always strive to put our clients first and deliver a seamless experience. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotEmily Stickler
We are first time buyers, and had Emily Stickler managing our house purchase for us. From start to finish, Emily was fantastic, always chasing third parties for updates and keeping us in the loop more so than our solicitors did! Couldn’t have asked for a better estate agent.
Tom · 16 May 2026
Agent replied · 27 May 2026
Thank you for sharing your wonderful experience, Tom. We are thrilled to hear that Emily provided fantastic support throughout your house purchase. Our team strives for clear communication and efficiency, ensuring our clients feel valued. If you need anything else, please don't hesitate to reach out to us
★★★★★ 5/5
GoogleWas looking for a place to move and found one which we checked out and was happy with it. Gill was very helpful as an agent and advisor and ensuring we got updates on time. Amazing communication skills, very responsive!!
Mainess · 10 July 2026
Agent replied · 16 July 2026
Thank you for your kind words about our Lettings Manager, Gill. We are so pleased that we have been able to help you find your new home and will continue to do all we can to help you with the process. We hope you will be very happy in your new home.
★★★★★ 5/5
TrustpilotBrilliant experience of renting
Miles and Barr have been great - it had been a while since I'd rented but everything was explained really well and it was a quick, smooth process. While living in the flat, my property manager Abigail Burch has been such a brilliant help - actioning any issues immediately and always so responsive. She's friendly, helpful and proactive - it's been a real pleasure to work with her. I'm moving out soon but I would definitely rent again through Miles and Barr.
Alice · 13 May 2026
★★★★★ 5/5
GoogleJessye is an exceptional salesperson. She's incredibly kind and genuine, truly listening to our needs. She understands our feelings and emotions, and she was able to secure us the best deal suitable for us
South · 19 August 2026
Agent replied · 19 August 2026
Thank you for your kind words about our senior lettings negotiator, Jessye. We are thrilled to be able to help you and that Jessye took the time to understand your feelings and emotions and that you felt listened to.
★★★★★ 1/5
TrustpilotVery pushy with using their solicitors
I know the guy was only doing his job, but I dislike the system of aggressive sales technique to get buyers to use a solicitor you recommend, so you can make some commission. To be fair, the guy wasn't unpleasant, but was persistent, and I felt bamboozled into agreeing, despite my concerns which I aired at the time, including conflict of interest,due to sellers using same company. Unfortunately a quote i was given verbally was inaccurate, but as you wanted my money immediately, your now having to sort out what I hope is a full refund, so we can use our preferred and cheaper solicitors. To be honest, this has left an unpleasant taste in my mouth, im now apprehensive about having to deal with miles and barr for the sale, and won't be selling with this company when we sell our house next year. Its just too pushy, and not all estate agents do this, one we used in Sandwich certainly wasn't. . So my advice, be prepared for battle if you want to use your own solicitor! Your guy who showed us the flat twice was lovely though.
Marcus · 31 August 2026
Agent replied · 2 September 2026
Hi Marcus,
Thank you for taking the time to share your feedback regarding your experience with Miles & Barr Mover Essentials. I am sorry that our discussions regarding conveyancing services gave you that impression.
Having reviewed the matter, I understand there was initially some confusion regarding the conveyancing quotation provided through Mover Essentials. Once this was identified, the correct revised quotation was provided to you before any payment was made. Whilst I appreciate this may have caused frustration and concern, I can confirm that you chose to move forward only after receiving the revised quotation and having the opportunity to consider your options.
I understand that you have chosen to instruct an alternative solicitor. Following your decision, the fees paid through Mover Essentials were refunded, enabling you to proceed with your preferred conveyancing firm. Mover Essentials is designed to introduce clients to a panel of trusted conveyancing firms and provide information to help them make an informed choice. However, the decision regarding which solicitor to instruct always remains entirely with the client, and we never want anyone to feel pressured during that process.
Thank you again for bringing your concerns to our attention. We value all feedback as it helps us improve our service. I appreciate your comments regarding the member of our team who conducted the viewings, and I will ensure that this positive feedback is passed on.
Should you wish to discuss your experience further, please feel free to contact me directly.
Kind regards,
Lisa Cook
Sales Progression Manager
Miles & Barr
★★★★★ 5/5
GoogleI was looking to sell my home for the first time in 30 years and instantly thought of Miles & Bar who were local for me, always look busy and I always see their for sale boards around the island. Upon entering I was greeted by Guiseppe & Judith. I immediately knew I had made the right choice. Firstly Judith came around and valued the property, and talked us through the process. Judith was very thorough, and even made a point in coming back to explain it again as I wasn’t available the first time. Daniel came and took photos on the Friday, and we were ready to go live on Monday. Holly & John then came into play and kept us up to date as to everything that was happening. We sold our house immediately and were then able to go out buying. In the meantime I had calls and emails with Charles, Alice, Ella and Sophia who were very helpful and reassuring at all times. I was also impressed by the fact that whoever answered the phone knew exactly who we were and knew everything about the sale. Miles & Bar are highly recommended for your buying and selling needs. Look no further. Thank you Miles & Bar
Peter · 10 May 2026
★★★★★ 5/5
GoogleAnnie was absolutely incredible in helping me purchase my first house. I really appreciate you being by my side throughout on this first time buying (solo) experience.
Meghan was great in (very) quickly securing the deal and Annie then picked up and was always on call and always a step ahead which was so refreshing and it meant I wasn’t battling solicitors etc alone.
I highly recommend M&B and also rented before this purchase for 3.5years and I cannot fault them.
Abigail · 28 July 2025
Agent replied · 28 July 2026
Hi Abigail, thank you so much in taking the time to leave us a review! We are so pleased to hear that your sales progressor, Annie was on hand to guide you through that very special moment of buying your first home that Meghan and the team at Whitstable helped you to find it and secure it for you! We try to make moving home as stress free as possible, so the team will be delighted to hear your feedback. Thank you for your kind words for our lettings team as well and for your recommendation. It's always lovely to hear that we come highly recommended. We wish you all the best in your new home. Please don't hesitate to contact us if you need us in the future
★★★★★ 5/5
TrustpilotGreat experience purchasing our new…
Great experience purchasing our new property through Miles and barr! Becky White was very helpful throughout, providing regular updates and chasing solicitors vigorously for us.
Thank you guys !!
Glenn · 17 September 2026
Agent replied · 21 September 2026
Thank you for sharing your wonderful experience, Glenn. We are thrilled to hear that Becky provided you with excellent support and kept you updated throughout the process. If you need anything else, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleMel was really friendly, helpful and professional throughout the viewing process. She made everything feel straightforward and was great at answering any questions I had. The property was presented really well and I’m really looking forward to moving in. Thank you again for all your help x
Kiera · 15 May 2026
Agent replied · 9 June 2026
Thank you for your kind words. We appreciate you taking the time to leave this review and that our friendly, professional approach has made the process more straightforward for you.
★★★★★ 5/5
GoogleHoward did a great job helping us sell our property. It was great to have one point of contact throughout the process and Howard was always readily available. We sold our house quickly at a price we were happy with and his guidance around the process was helpful. He did a great job of facilitating discussions between us and our buyer. Overall Howard made a stressful process easier and was never a source of delays or friction in the process which is invaluable when you are trying to keep up momentum in the sales process.
Kitty · 24 July 2025
Agent replied · 24 July 2026
Many thanks for your kind review Kitty, it was a pleasure to help you successfully relocate!
★★★★★ 5/5
TrustpilotMel was great throughout the process
Mel was great throughout the process, especially towards the end. When things started to get slow and tight, Mel really pushed the sale and purchase through, even working outside of her work hours.
Customer · 20 August 2026
Agent replied · 24 August 2026
Thank you for sharing your experience with us. We're thrilled to hear that Mel provided exceptional support, especially when things got tight. Her dedication to pushing the sale and purchase through demonstrates our commitment to efficiency and customer value. We appreciate your kind words and look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotJade Eccott
Jade Eccott was so helpful and went above and beyond her duties,
Nothing was any trouble and especially when I couldn't get hold of the Solicitor she gave her a gentle nudge each week,
10/10 rating ❤️
Andrew · 24 July 2026
Agent replied · 4 August 2026
Thank you, Andrew, for your wonderful feedback. We're thrilled to hear that Jade provided such exceptional support and went the extra mile for you. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotGood experience selling our house with the deal branch
Good experience selling our home with the deal branch. Luke H was great at communicating with us and keeping us informed and also Aimee during the viewing process. Jade the sales progressor also did a great job updating us and handling any concerns after the offer was accepted. After having challenging first buyers they went out of their way to get us a new better offer and see it through to exchange of contracts. I would use them again if I ever look to move again.
Brendan · 26 August 2026
Agent replied · 2 September 2026
Thank you for sharing your positive experience, Brendan. We're delighted to hear that our team provided excellent communication and support throughout the process. It's great to know that we could secure a better offer for you. We appreciate your trust and would be happy to assist you again in the future
★★★★★ 5/5
TrustpilotHad a great experience
Had a great experience. Debbie was very helpful and would chase up the solicitors when needed. We have had a quick turnaround from selling to exchange was roughly 3 months.
Would definitely use this agent again.
Carly · 29 July 2026
Agent replied · 6 August 2026
Thank you for sharing your wonderful experience, Carly. We're thrilled to hear that Debbie provided such helpful support and ensured a quick turnaround for your sale. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleRemy has been amazing! Helped us with a couple of applications/viewings and was so kind when we weren't successful, and also was just as excited as we were when we finally found a dream house! She's been so helpful with giving us clear instructions and keeping us updated on the progress of our application. Thank you Remy!
Lauren · 8 October 2026
★★★★★ 5/5
TrustpilotFin and Louise at margate
Fin at Margate right from the start was prompt and professional with dealing with sale. He also has a very friendly and genuine manner about him which we warmed to from the start. We were updated throughout. All the viewings were arranged and we were given helpful feedback.
Louise at margate throughout the sale was keeping us updated with any progress. She was checking all the time with us and solicitors etc. She is so easy to deal with and approachable at all times and very professional too. Our experience overall was such a good one that we would not hesitate in recommending them.
Caroline · 24 August 2026
Agent replied · 2 September 2026
Thank you for sharing your wonderful experience, Caroline. We are delighted to hear that our team's professionalism and friendly approach made a positive impact. It's great to know you felt supported and well-informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotMove to Seasalter
I would like to say a big thank you to the team at Miles and Barr, Whitstable office. They have been fantastic from first viewing to completion. I would like to say a special thank you to Annie Collier who made the dealings with vendor, solicitors and my selling agents seamless. Thank you again to all involved.
Chambers · 20 February 2026
Agent replied · 25 February 2026
Thank you for your wonderful feedback. We are thrilled to hear that our team provided seamless support from viewing to completion. Annie, your sales progressor will be pleased to hear your kind words - we strive to deliver professional service with integrity and local expertise. We appreciate your kind words and wish you all the best in your new home.
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