Every review we hold for the Ramsey office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSent me to an interview that they couldn't even set up properly. The employer was not expecting me and the interview did not happen as the required person was unavailable. ZERO follow up afterwards from Macdonald & Company. Hopefully the …
T · 19 August 2021
Agent replied · 19 August 2026
Hello S,
We're sorry to hear of your experience and the inconvenience it caused. We take … More
★★★★★ 5/5
FacebookI messaged Thomas Morris the same evening a property was added to Right Move and I got a phone call back as soon as they next opened.
I explained my situation for both now and the future and the agent was very understanding but also honest.
She spoke with the Landlord who was happy to go ahead and I viewed the property promptly.
The same day I paid the holding deposit and referencing commenced and moving in date very close.
I had the pleasure to meet Julie, Sean, Joe and also Ali who actually helped my mum move 20 years ago when I was 3 years old!
Tiana-Francesca · 4 September 2019
★★★★★ 5/5
GoogleWe recently sold and bought a house with Thomas Morris in Ramsey and we can not fault them for the service they provided. They are professional but friendly and approachable. They kept contact with us throughout and responded quickly …
Danielle · 8 October 2021
Agent replied · 19 June 2024
"...professional but friendly and approachable..." ... THANKS - that's exactly what we strive for!
★★★★★ 5/5
GoogleI would like to say a MASSIVE Thankyou and highly highly recommend sarah mercer (Mortage advisor) she has been fantastic and helped me and my boyfriend with everything during our mortgage application. Being first time buyers we didn’t have …
Kelsey · 8 October 2021
Agent replied · 19 June 2024
Thanks for this review - Sarah and the rest of the team will be delighted to read it... glad we could help!
★★★★★ 5/5
GoogleWe sold our old house and purchased the new one using Thomas Morris - Ramsey. We chose them because Julie had shown us around a house a few years ago and impressed us with her knowledge of the house and area (rather than just letting us …
Darren · 8 October 2019
Agent replied
Hi Darren H,
Thank you very much for that very detailed review of your experience with Joe, Julie and the rest of the Ramsey team. … More
★★★★★ 5/5
GoogleI can only thank my agent Alex for her support and excellent service throughout the sale process; particularly in dealing with a very difficult and very unresponsive conveyancing company on the ‘other side’!
Hope · 22 August 2022
Agent replied · 6 February 2024
Thank you Eva - I will pass on your comments to Alex and the team at Ramsey.
★★★★★ 5/5
FacebookProfessional, efficient and a rare find in what can be an industry with sub standards. Thomas Morris set the bar in my opinion, high and never anything less.
I would and do recommend them to all my friends and family, the entire team will go above and beyond to help, support and communicate with you.
Friendly and professional, nothing is to much trouble. A team that really cares and treats all customers as individuals rather than a number.
Would never go anywhere else.
Zoey
Zoey · 12 January 2019
★★★★★ 5/5
FacebookI can’t thank Sarah enough for all her help and support with our mortgage. She really did go above and beyond.
Cat · 26 January 2022
★★★★★ 5/5
GoogleThomas Morris provided an excellent service when selling my elderly mothers house. They kept up informed of the progress of the sale and we’re extremely helpful throughout the whole process. I would definitely use them again and would recommend them to friends.
Erroll · 20 February 2021
Agent replied
Hi Erroll - We're delighted that you appear to be so happy with the service you received. Thank you for posting AND for your 5 star review!
★★★★★ 5/5
GoogleAll the team at Thomas Morris Ramsey have been fab at assisting with my purchase. Julie showing me round twice and Joe dealing with the rest. Communication has been fast and friendly. I genuinely could not praise them more!
Joe · 22 August 2021
Agent replied
Hello and thank you for your 5 star rating on Google!
The team at Ramsey always aspire to go " above and beyond " and it looks as though in this instance they have done it again. I know that they will appreciate your comments.
★★★★★ 5/5
GoogleExcellent service from day 1, when others had failed. Many viewings arranged within days of signing up, and continued assistance and guidance through to completion. Particularly impressive during the period of covid lockdown. A thoroughly professional and enthusiastic outfit!
Roofanbill · 22 August 2021
Agent replied
What lovely comments about our team at Ramsey - Thank you very much.
★★★★★ 5/5
GoogleExcellent service from Thomas Morris team from viewing to completion.
Thank you especially to Lee Jones and Julie Spinks for the support, advice and patience to help me on this journey.
Ann · 22 August 2022
Agent replied
Thank you very much Ann - I will pass on your comments to Lee, Julie and the rest of the Ramsey team.
★★★★★ 5/5
Googleliam was brilliant as always
Stooke · 29 June 2024
Agent replied · 29 June 2026
Thank you for leaving such a fantastic review. We are so pleased to hear that you've had such great customer support and how highly you have rated a member of our team in delivering that!
★★★★★ 5/5
GoogleWe've been using Dezrez/Rezi for over a year now, and it has been an exceptional experience. The flawless and seamless interface is appealing, and the recent update has made it even better. We're truly enjoying the platform.
Kevin · 29 June 2024
★★★★★ 1/5
Trustpilotif you want the Muppet show to sell…
if you want the Muppet show to sell your house then these are for you they havent a clue the staff in stives branch tell you one thing then it's all changed again will never use again
Colin · 28 June 2024
★★★★★ 5/5
GoogleHaving been let down by another and well known agent, the Ramsey office stepped in & displayed an excellent and speedy resolve to our dual property sale, delighted with the result, 5 Stars well earned.PositiveResponsiveness, Quality, Professionalism, Value
James · 27 July 2021
Agent replied
Thank you James - I'm pleased that we could help!
★★★★★ 5/5
GoogleExcellent service from Lee Jones at the Ramsey branch. Sold us the ideal property at an excellent price, nothing was too much trouble, an all round great experience. Highly recommended.
Dave · 22 August 2022
Agent replied
Thank you Dave! We really appreciate your comments.
★★★★★ 5/5
GoogleWe have been searching for a bungalow with land for over 12 months and then we found Thomas and Morris in Ramsey.
We can’t praise them enough. …
Sean · 8 October 2022
Agent replied
Hello Sean and thank you for your very kind words about Julie and Kris.
★★★★★ 5/5
FacebookSean, Joe and Julie at the Ramsey branch provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress.
A friendly team that went the extra mile to ensure a smooth sale and purchase process. Our property sold within a fortnight and we have achieved exchange of contracts in two months despite Covid.
Highly recommend!
Martyn · 22 April 2020
★★★★★ 5/5
GoogleThis is an appraisal for Julie Spinks. Julie many thanks for accompanying us around the Anglian Fens, showing us around the very nice houses and listening to our quirky ways. Julie, was very informative giving us an insight into the areas …
Chris · 8 October 2019
Agent replied · 6 February 2024
Hi There,
Thank you for your very kind comments about Julie and the Ramsey team!
★★★★★ 5/5
GoogleExcellent service throughout my house sale. I would personally highlight Joe Rattue for his professionalism. Thomas Morris produced superb sales material in order to raise the sales profile of my property. They are highly recommended.
Kevin · 22 August 2021
Agent replied · 19 June 2024
Hello Kevin,
Thank you for this review -Joe and the Ramsey team will really appreciate your kind words and 5 star rating.
★★★★★ 5/5
GoogleHaving been let down by another and well known agent, the Ramsey office stepped in & displayed an excellent and speedy resolve to our dual property sale, delighted with the result, 5 Stars well earned.
James · 22 August 2021
Agent replied · 22 August 2026
Thank you James - I'm pleased that we could help!
★★★★★ 5/5
FacebookOh wow, what an amazing company to deal with...Joe in the Ramsey branch worked above and beyond all expectations for us and we are pleased to say, we shall be picking up the keys today....Joe, you are a real credit to Thomas Morris, You clearly love the job you do and it shows with the way you deal with things....From the bottom of my heart, we thank you.
Nikki · 29 May 2021
★★★★★ 5/5
GoogleI can only thank my agent Alex for her support and excellent service throughout the sale process; particularly in dealing with a very difficult and very unresponsive conveyancing company on the ‘other side’!
Eva · 3 November 2021
Agent replied
Thank you Eva - I will pass on your comments to Alex and the team at Ramsey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.