Trusted Agent profile · Ramsey, Cambridgeshire

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Thomas Morris Ramsey reviews

★★★★★ Excellent

553 reviews across 3 platforms

9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE

Part of Thomas Morris, see every office.

Thomas Morris's office in Ramsey, Cambridgeshire, at 9 Great Whyte, is rated 4.7 out of 5 across 553 reviews on three platforms, including 470 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.

Google logo

4.8 / 5

470

Reviews on Google

This office

Facebook logo

4.7 / 5

71

Reviews on Facebook

Business-wide

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews

Every review we hold for the Ramsey office, from every platform, shown as written. First names only.

5/5

Google

Julie has been extremely helpful, guiding me through the process of application. Very friendly and she went above and beyond to help me with the forms. Great service!

Nicole · 22 August 2022

Agent replied

Thank you Nicole - we really appreciate your comments and 5 star rating. I'll pass this on to Julie.

5/5

Google

We are so pleased that we used Thomas Morris Sales & Lettings Ramsey and can't recommend them highly enough. Joe was very approachable and kept us informed of developments every step of the …

Chris · 8 October 2021

Agent replied

Hi There Chris - I'm so pleased that Joe and the team at Ramsey were able to find you another buyer. Thanks also for the 5 Star review!

5/5

Google

I recently chose Thomas Morris to market a property for me. In everything, and at all times, no matter which member of the team I spoke with, they were professional in their approach whilst being caring and sensitive to my needs as a …

Bob · 8 October 2024

Agent replied · 19 June 2024

Hi There Bob - We really appreciate the time and trouble you have taken to post such a detailed review. We look forward to serving you again in the future.

5/5

Google

Great service from all the team in the Ramsey office, with a special mention for Alex (the Sales Progressor) who provided excellent support during the period from offer to exchange of contracts.

Fin · 23 March 2025

Agent replied · 19 June 2024

Fin Thanks you so much for your review. I know Alex & the team at Thomas Morris Ramsey will be pleased to know you felt supported throughout.

5/5

Google

Kris has been marvellous for securing my new property in only a few hours Thank you

Sue · 22 August 2023

Agent replied · 29 July 2023

You are very welcome Sue!

5/5

Google

I recently had the fortune to have Sarah Mercer assist me in a complex mortgage situation. Apart from other factors, I am nearing retirement age and was concerned that I would have problems trying to get a mortgage. Sarah found the right …

Kim · 8 October 2024

Agent replied · 20 November 2023

Hello Kim and thank you so much for taking the time and trouble to post this review of our Ramsey colleague Sarah. It really is appreciated.

5/5

Google

Great service from Julie who was friendly, knowledgable and supplied us with everything we needed to know about the property. Came back to us quickly with information she had to find out for us. Living locally for so long meant that there …

Micheal · 8 October 2024

Agent replied · 26 July 2024

Thank you Micheal for taking the time to write a review of Julie @ Thomas Morris Ramsey, her knowledge of the area is second to none and glad she was able to impart that to you to help with property viewings.

5/5

Google

I wanted to thank Thomas Morris for the help provided during my leaving the property procedure, especially to Kris, he was an excellent professional and helpful. Thank you to everyone involved.

Sky · 23 March 2025

Agent replied · 8 December 2024

Appreciate the 5 star review Sky, Kris and the team wish you every happiness in your new home

5/5

Trustpilot

Excellent and expedite service

Completed the process in 3 days time.

Nk · 11 August 2026

5/5

Google

Fantastic service and would highly recommend. The team listened carefully to my position, responded with excellent, honest advice and gave me complete confidence in them.

Jason · 31 May 2025

Agent replied · 24 March 2026

Hello Jason, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience.

5/5

Google

Received excellent advice in a friendly and consultative manner that resulted in us getting a really good deal. Information was always accurate and very timely. Follow up and aftercare spot on as well.

Richard · 22 August 2021

Agent replied · 19 June 2024

Hello Richard - Very kind words - Thanks!

5/5

Google

Thomas Morris Ramsey branch are a great team of people. They are friendly, professional, honest and above all don’t make any assumptions and really listen to what it is you want and take feelings into consideration too! The team are in …

Kirsty · 8 October 2024

Agent replied · 19 June 2024

Hi Kirsty, wow what a great review!!! Thank you. Julie, Alex & the team at Thomas Morris Ramsey will be blown away by your comments.

5/5

Google

I cannot thank Thomas Morris enough for all of their patience and professional help with the sale of my mums flat at 2 Station Gardens in Ramsey. Julie the Manager personal approach to all the problems that we had was positive …

Mike · 8 October 2024

Agent replied · 22 October 2024

Thank you so much for the kind words and 5 star review Mike. Julie, Alex and the team will be over the moon that you have taken the trouble to thank them

5/5

Facebook

I have used the Sawtry branch in the past to help me with a property let, the service was first class. I have recently been looking to buy and Millie was fantastic. Once I had found Sarah the mortgage consultant was able to find me a great mortgage and the whole process was hassle free, I received my mortgage offer very quickly. A great professional service from start to finish

Mark · 27 March 2020

5/5

Google

Joe and the team are great! We sold and bought via Thomas Morris, and have been very impressed with the service from the Ramsey branch. Thank you for all of your support.

Bethan · 22 August 2021

Agent replied

He There Bethan - Firstly, THANKS for buying AND selling through our Ramsey office! Also THANKS for your review and 5 Star rating.

5/5

Google

Holly at Thomas Morris Ramsey provides a professional service and is quick to respond to requests and point me in the right direction when I need assistance and don't know who to speak to for specific things. I have found her to be very helpful in managing my property.

Paula · 23 May 2024

Agent replied · 24 March 2024

Hi Paula Thanks you for your review of Holly, the team at Ramsey will be pleased to hear she is always professional and helpful in assisting you with the managing of you property.

1/5

Trustpilot

Do not trust Thomas morrris is something goes wrong

As a homeowner who is currently renting from Thomas morris I would advise to avoid at all costs! Numerous issues reported and nothing has been done, the list is below: Mould in a room that has caused loss of furniture and clothes! Caused by a leaking roof that has been reported more than once! But still nothing has been repaired Block pathway that is sinking due to subsidence and is a safety hazard to all who enter on to the property. Washing machine reported ripping clothes and leaking from the drum! Yes we had to replace this with one we purchased and fitted ourselves. Fridge freezer that failed due to over freezing? Apparently our fault? But yet again all our food had to be thrown away and we was left without a fridge for 3 days. Previous owner property? Even a disabled metal ramp that is so dangerous we have had to block off the garden to one side. Cracks in the ceilings and the carpet underlay being of poor quality with stains all over the carpets, that in the end we cleaned as it was disgusting. Greasy blind in the kitchen and lights that don’t work under the kitchen units. A toilet that continues to leak, that we have fixed ourselves and also had to replace the faulty toilet seat and shower holder. Staff members entering the property without authority and notice? Extremely disturbing considering my partner had just given birth and also was in bed at the time? Carbon monoxide alarm located in the wrong location ie next to a door and not within a gas appliance location as per manufacturer’s instructions. Smoke alarms that were never in date, hence the alarms going off because they had passed the date of use! Then to not having any alarms for more than 8months! Illegal and not to the law. A consistent harassment from the agent, when I have helped keep the boiler in a safe condition. However the heating system is default and does not work as it should. All these issues while still charging a price! I don’t think they care about the tenants at all, in fact we are treated in disregard and that think because we rent we don’t have any money or sense. Well guess what you have my notice now. Avoid this letting agent at all costs! They are rude and cannot handle any issues at all! Thankfully me and my partner never have to use them again! I’ll await my deposit(no doubt they will try to avoid paying).

Michael · 3 June 2024

5/5

Google

Julie was amazing from start to finish. She arrived before our scheduled meeting and we were greeted in a manner which I can only describe as very very professional. …

Manny · 8 October 2021

Agent replied · 19 June 2024

Thank you very much Manny - we certainly see Julie as "... an asset to Thomas Morris..." and I'll let her know about your review!

5/5

Google

Kris has made us as first time buyers, feel very relaxed and really helping us enjoy the process of buying our very first a home. From viewings to explaining what each part process will be like, we feel very …

Molly · 8 October 2024

Agent replied · 6 February 2024

Thank you for your glowing review Molly, Kris will be delighted -Thomas Morris strive for excellent customer service and we look forward supporting you through the buying process.

5/5

Google

Sarah has been absolutely fantastic from start to finish, always on hand to help with any queries we have. Can't say enough good things, we will certainly continue to go to her for mortgage services!

Martyn · 22 August 2020

Agent replied

Hi There Martyn, First of all, thank you for taking the trouble to post this review and for the 5 Star rating! … More

5/5

Google

We were shown two properties by Jurga, we are very happy with her professionalism and knowledge, she was absolutely lovely.

Zuzanna · 23 June 2025

Agent replied · 24 March 2026

Zuzanna, thank you so much for the positive review! We're looking forward to your next visit with us!

5/5

Google

Better price for my block policy than my previous insurance and still competitive this year also

John · 16 May 2026

5/5

Google

I was a first time buyer so very nervous about taking the leap to buy a property. The staff at the Ramsey branch of Thomas Morris were so helpful, friendly and professional at all times! They really couldn’t of done any more to aid my purchase, which due to the quality of their work, went through very quickly! If I were to look at selling the house or carrying out another purchase in the future I would certainly use Thomas Morris again. Thanks again for all your help!

A · 15 March 2021

Agent replied

Thanks Barnaby! As a first time buyer your review means a lot to us. I'll make sure that the Ramsey team are made aware of your review.

5/5

Google

Viewed a property with kris withers recently and found him to be really friendly and knowledgeable. Would recommend him to anyone look to rent in the area.

Luke · 23 March 2025

Agent replied · 24 January 2025

Thank you Luke for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Thomas Morris Ramsey

Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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