Every review we hold for the Ramsey office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery casual and unprofessional…
Very casual and unprofessional behaviour!!!. Lost my daughters keys and asked her to let them into her property, Sharman Quinney arrived late and the viewer was nowhere to be seen. The estate agent then rang the would be viewer, who wanted to reschedule, but this was too late!!!, time had been taken off work and these estate agents are unreliable and come up with every excuse for their lax behaviour!!!. DO NOT use them!!!. My daughter has been on their books six months and this was the first viewing in that time, which they still couldn't get right!!!!!.
Debz · 30 September 2019
★★★★★ 1/5
TrustpilotTerrible letting agency!
Terrible letting agency, would never recommend them. Staff are not helpful at all and don't seem to care. Spent 1 year as a tenant with them and it was more than enough. Never replied back to emails or call me back. Don't pursue to sort issues out. We was chasing constantly, we ended up waiting around for viewings that never happened. Was even asked on one occasion to show a tenant round as they had double booked then didn't show anyway! Even if its the home of your dreams I would avoid at all costs.
Natalie · 20 June 2019
★★★★★ 1/5
TrustpilotWhittlesea branch I think
Whittlesea branch I think. Unprofessionalism from the rental dept from exactly the day after I signed the contract, as landlord I can't believe these people are employed. Incompetent, unprofessional, lazy, most definitely need to learn the difference between advice and threatening behaviour on their part.
Wesley · 27 February 2024
★★★★★ 5/5
GoogleThanks to Sharman Quinney we have a buyer for our house in a matter of days. The advice from all staff has been spot-on and especially from JasonPositiveResponsiveness, Quality, Professionalism
Pete · 30 August 2022
Agent replied · 29 August 2024
Thank you so much for leaving us your kind review Pete
★★★★★ 1/5
TrustpilotTerrible
Terrible, terrible agent and services. The branch manager asked me to pay twice a re-let cost, without checking if I had paid already. I strongly believe they never mentioned any of my issues and proposals regarding my tenancy to the landlord. Even he admitted he had no idea. Never again with them. You think I'm wrong? Challenge me. I've got all the emails to prove what I'm saying.
Latreia · 19 October 2021
★★★★★ 5/5
TrustpilotYou have all been so helpful
You have all been so helpful, great team work and all in one help, thank you
Georgina · 28 October 2023
Agent replied · 19 June 2024
Thank you so much for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that you received such a helpful service from the team.
★★★★★ 5/5
GoogleCarrigan has helped immensley with the purchase of a house , her knowledge and professionalism is fantastic, always returned my umpteen calls and emails promptly and was always polite and extremely helpful .. Thank you...PositiveProfessionalism
Ruth · 30 August 2021
Agent replied · 29 August 2024
Thank you for leaving us a 5-star review Ruth. We are thrilled to hear how smoothly the purchase of your house went and really appreciate your recommendation :)
★★★★★ 4/5
TrustpilotPlenty of communication.
Plenty of communication.
Kept up to date.
Friendly staff
Good honest approach with feed back.
Mark · 1 April 2025
★★★★★ 5/5
TrustpilotThis is about your werrington branch…
This is about your werrington branch pe4 the team lead by Kelly kahn my whole experience was brilliant from the minute I walked in to the office to have a chat about selling my house that is all complete first class sharman & Quinny esp Kelly and Renate .
Marlene · 28 July 2023
★★★★★ 5/5
GoogleA great experience with Sharman and Quinney. Very helpful with the purchase of our property, can't do enough for you. Will definitely be back again when we buy or sell our next property.PositiveQuality, Professionalism
Julia · 30 August 2021
Agent replied · 29 August 2024
Thank you for taking the time to leave us your review Julia. We really appreciate your recommendation :)
★★★★★ 5/5
GoogleI spoke with Hattie on the phone and she was extremely helpful and professional :)
Mia · 30 August 2023
Agent replied · 29 August 2024
Thank you for leaving us your kind review Mia :)
★★★★★ 4/5
TrustpilotHouse sale
Great service on the whole, only issue was there choice of solicitors that were not equipped to handle this type of property. So we sorted our own.
Carole · 12 September 2024
★★★★★ 4/5
GoogleElaine has always been professional and helpful. I feel sure that Carigen will develop as her experience expands and Michayla's courtesy calls are great to know that things are moving along.PositiveProfessionalism
Dounia · 30 August 2021
Agent replied · 29 August 2024
Good morning Dounia, thank you for taking the time to leave a review, we always appreciate feedback from our customers. We will pass on your comments to the team in Ramsey. All the best with your move
★★★★★ 1/5
TrustpilotZero response after viewing
After viewing a property and expressing an interest, and leaving several messages with the agent thereafter, I have received a zero response from the agent.
Angus · 26 September 2024
★★★★★ 5/5
GoogleGreat professional sevice from the moment we contacted them. All staff have been responsive throughout our selling and buying process. Would highly recommend using their services.PositiveResponsiveness, Quality, Professionalism
Josh · 30 August 2021
Agent replied · 29 August 2024
Thank you so much for leaving us your kind review Josh
★★★★★ 1/5
TrustpilotThey won't let you view a property…
They won't let you view a property unless you 'go in and give us your details' - they point blank refused to allow me to see a property because I wouldn't go in to give my personal information away because of so called 'due diligence' for the seller. I haven't even seen the property yet!!!! How diligent is refusing a viewing for a seller!? Time wasters.
Adrian · 12 January 2020
★★★★★ 5/5
GoogleWe viewed a number of properties through Sharman Quinney Ramsey and found the staff to be very professional and proactive. I could not fault their communication and attention to detail and meeting my requirements.
Hannah · 31 August 2019
Agent replied · 29 August 2024
Morning Hannah, thank you for taking the time to leave us a review. We really value our customers feedback and we're delighted to hear that you received a 5 star service when viewing properties through our Ramsey branch.
★★★★★ 5/5
TrustpilotWe were impressed with the service we…
We were impressed with the service we had from Mariella at Sharman Quinney Thrapston office. We were shown around 3 properties that were of interest to us. She was very informative and we didn't feel like we were in a high pressure sales environment. Would be happy to use again in the future.
Victor · 23 May 2022
★★★★★ 1/5
TrustpilotAbsolutely no
Absolutely no! They can't manage the basic. I called the agency several time asking where the agent was. She missed me? I went to the appointment well in advance but she didn't show up. Seriously...
Cristiana · 2 December 2023
★★★★★ 5/5
GoogleI cannot praise the guys at Sharman Quinney enough for their outstanding efficiency and customer service. Carrigan in particular has been fantastic to work with.
Sharon · 30 August 2021
Agent replied · 29 August 2024
Thank you so much for your lovely review Sharon. Carrigan and the team were more than happy to help and we really appreciate your recommendation 😊 …
★★★★★ 1/5
GoogleBeen trying to contact this branch all day. Its says open on website but no one answering
Ash · 30 August 2022
Agent replied · 29 August 2024
Hello Ash, we are sorry to see that you have left us a 1 star review. Could you kindly please give us some more information? We have spoken to the branch and they cannot locate you on the system. All missed calls from over the weekend have been contacted. Many thanks
★★★★★ 5/5
TrustpilotHouse Sale
Efficient service, friendly and helpful. It didn’t seem to matter the issue nothing was too much trouble.
Mrs · 15 September 2024
★★★★★ 5/5
TrustpilotHighly recommend
The team at Sharman Quinney - Thrapston have been fantastic in the process of us purchasing our first home! They provided us all the information we needed from day 1 and have been amazing at answering all our questions!
UtterNutter · 31 May 2023
★★★★★ 1/5
TrustpilotDo not use this estate agent
Attempted to buy a property from Sharman Quinney which was an extremely negative experience. Staff were rude, unhelpful and even insulting. I was repeatedly told that they didn’t have time for me and that I didn’t understand the process of buying a house. I was also called patronising, talked over and persistently fobbed off. Do not use this estate agent.
Lauren · 15 December 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.