Sharman Quinney Ramsey reviews

★★★★★ 1/5

Trustpilot

Unprofessional ramsey branch

The branch in Ramsey are totally unprofessional , especially Charlotte who needs re -training as she is totally rude and disrespectful. She lacks people skills . The other staff are polite and smiley . In general , my experience was very sad and ruined my first time buyer experience . Would not recommend them to anyone who lacks experience in buying / selling a house . Lack of communication throughout the process and nothing ran smoothly . It also took 6 months for them to refund my conveyancing money after numerous emails and telephone calls .

Debbie · 27 August 2026

★★★★★ 1/5

Trustpilot

As a first time buyer

As a first time buyer with Sharman Quinney Ramsey, my experience was extremely horrible with this company especially Charlotte. All the other members of staff were professional, polite, kind and smiley. Charlotte was extremely rude, never smiled, totally unprofessional, never communicated and I believe has no people skills. I think she has to be retrained on how to work with people. To make matters worse, she never congratulated me in buying my new house and literally put the keys on the table and asked me to sign a document verifying the pick up keys. Very sad, as you would want someone to be happy for their purchase.

Despina · 1 July 2026

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 5/5

Google

I recently found my ideal property through Sharman Quinney and their associated site, Pattison Lane, and I couldn’t be happier with the experience. I especially want to thank Curtis and Charlotte for their invaluable help in the initial stages. Their guidance, attentiveness, and commitment to understanding my needs made a real difference. The entire team was responsive and went above and beyond, making the process smooth and stress-free. I highly recommend Sharman Quinney and Pattison Lane for their professionalism, dedication, and fantastic support!

Addassa · 9 November 2024

★★★★★ 5/5

Google

Charlotte Wright was brilliant, very friendly and knowledgable when showing me around properties. Kept in regular contact and helped to put me in touch with their sister branches who also had suitable properties. Curtis spent a lot of time working on a mortgage in principle for me, he was also excellent, very approachable and happy to take the time to explain everything clearly. Would definitely recommend this branch, in particular Charlotte and Curtis to anyone looking for a house

Fiona · 1 November 2024

★★★★★ 5/5

Trustpilot

The team at Sharmon Quinney has been…

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 31 January 2025

★★★★★ 5/5

Google

I highly recommend this branch, especially my mortgage advisor Amaan, he went above and beyond to help me to find my dream home. Never was it wrong time or wrong subject. He helped me trough absolutely everything. Purchase went smoothly even tho there were few rocms on road but with help I really didn't feel it 😊 10/10 👌 …

Neringa · 26 March 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.

Derek · 10 September 2026

★★★★★ 5/5

Google

Samuel Roy provided me with outstanding services during my recent mortgage application process. He answered all of my questions and concerns in a professional, knowledgeable, and patient manner from the first meeting we had. Samuel took the time to fully understand my financial situation and needs, and provided me with a range of mortgage options tailored to my circumstances. He was always available to provide guidance and support throughout the application process, and went above and beyond to ensure that my application was completed in a timely and efficient manner. In addition to providing me with a great mortgage deal, his expertise and attention to detail gave me the confidence and peace of mind to make informed decisions about my mortgage. I highly recommend Samuel to anyone in need of a mortgage broker who is reliable, honest, and dedicated to providing excellent customer service. He is truly an asset to his profession, and I would not hesitate to use his services again in the future. Thank you, Samuel!

Bernice · 30 August 2023

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 5/5

Google

Amaan from the Ramsey branch was our mortgage adviser. Our case was a bit of a tricky one but Amaan was brilliant and nothing was too much trouble. Having direct messaging really helped matters. Highly advise sharman quinney especially Amaan. Thanks

Matt · 2 April 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 5/5

Google

Junior Taylor is simply the best when it comes to mortgage advice. He helped both my parents and me through our property journeys, and his support has been outstanding. Junior truly knows his job, he made the whole process smooth, clear, …

Chelsea · 16 April 2025

★★★★★ 5/5

Google

A massive thanks to Charlotte for making my parents' house sale a very 'un' stressful experience! Living a fair distance away, Charlotte took on all the viewings and various other responsibilities, which was very much appreciated. It took …

Jo · 16 May 2025

★★★★★ 5/5

Google

We would highly recommend the ramsey office for buying or selling a property. They were all professional and communication was just what you needed through the process. Especially Charlotte who took us through the process, nothing was any bother to sort.

Paula · 16 February 2026

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

Although we are writing this over 6 months from us moving into our home, me and my husband wanted to leave a review for Junior, who was absolutely brilliant in helping us with the purchase of our first home. He was so patient and helpful explaining and answering all of our many questions. He helped us in every way possible and we would definitely be in touch again for any future purchases we might make. Would definitely recommend him and his team for anyone searching for some help.

Amelia · 15 April 2026

★★★★★ 5/5

Google

I would just like to say what a star Hattie and the team have been, she has enabled us to make a life changing move. Hattie has always gone the extra mile for us despite my constant interference, thank you again and will always recommend you.

Graham · 4 December 2024

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024

★★★★★ 5/5

Google

Thank you so much Kirsty for booking me and my sister a viewing at such short notice, had all the information printed out for us to take with us on the home (the first agent to do this for us), showed me around the place and talked me through everything. For a first time buyer, I was extremely happy for your help and understanding. Thank you !

VivNina · 4 October 2023

★★★★★ 1/5

Trustpilot

Avoid

I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.

James · 2 August 2022