5/5
Professional service. Thank you.
Agent replied · 8 November 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
Trusted Agent profile · Ramsey
★★★★★
252 reviews across 2 platforms
17 Great Whyte, Ramsey, PE26 1HG
Sharman Quinney's office in Ramsey, at 17 Great Whyte, is rated 3.5 out of 5 across 252 reviews on two platforms, including 117 Google reviews rated 4.7.
Every review we hold for the Ramsey office, from every platform, shown as written. First names only.
5/5
Professional service. Thank you.
Thank you for taking the time to give a kind review, we really appreciate your feedback.
1/5
Please avoid using Sharman Quinney…
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
5/5
I found the experience with Carrigan and Sharman Quinney to be hassle-free and enjoyable. Everything went very smoothly. Regards Dev RajasansiPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for leaving us your review Dev and for your kind words
5/5
Amy Rutter was brilliant. Really worked hard to ensure our mortgage application went through. Thanks!
Thank you so much for leaving us your review Matthew
5/5
Amy was brilliant and really helpful throughout the whole process! Can't thank her enough :)
Thank you so much for leaving us your review Maia.
5/5
Laura was excellent helping us arrange a mortgage for our new property, particularly as it wasn't a straight forward case!PositiveResponsiveness, Quality, Professionalism
Hello Vicki, thank you for taking the time to leave us this review. All the best with your move
5/5
Great mortgage advice, friendly estate agents who are happy to work around awkward working hours. The ladies in the Ramsey office are so welcoming and helpful to first time buyers, they really do set your mind at ease and are excellent at answering any questions you might have.
Hello, thank you so much for taking the time to leave us a kind review. We really pride ourselves on customer service so we're delighted to hear that you received an excellent service from the team.
5/5
I highly recommended Sharman Quinney Estate Agents. If you are looking to purchase a house you should defiantly go and speak to Carrigan who is based at the Sherman Quinney Ramsey office. She is kind, friendly and provides you with all the information you need to make your decisions. Carrigan thank you so much for your help and kindness.
You're very welcome :) Thank you for leaving us your kind review!
5/5
Impressed with the service so far
Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay
5/5
I have used Sharman Quinney several times over the past few years as both a vendor and buyer and have always found them to be very professional. The team at the Ramsey office, Elaine, Carrigan and Jason have been excellent. This was particularly noticeable during the covid crisis when they still managed to sell my property in a speedy manner with minimum fuss. Thankyou.PositiveProfessionalism
Thank you so much for leaving us your review Mark. We love helping people move and really appreciate your kind words :)
5/5
I received a very professional service from Sharman Quinney and would recommend their service to anyone selling a house.
5/5
Its few months since I moved into the house I bought with the help of Sharman Quinney and extremely helpful agent Carrigan. Our purchase was a bit complicated as it go through auction and third parties make a lot of delay. Anyway there is no impossible things for right people. Thanks again!
We're thrilled to hear that you are so happy in your new home Piotras. Thank you for leaving us your kind review!
4/5
Three weeks in and S.Q. are doing as much as they can to secure a sale for me. My dealings have in the main been with Jason Taylor, who has been very polite, professional and helpful in all aspects. I am sure I will have further positive feedback in due course.PositiveResponsiveness, Quality, Value
Morning Ray, thank you for your review. We're happy to hear that you've gotten off to such a great start!
5/5
Sharman Quinney Ramsey helped my parents relocate and find their new home. From the off they were very informative and helpful and made my parents feel at ease with viewings and dealing with offers. Carrigan and Elaine in particular we’re incredibly helpful and attentive with us. Would recommend to anyone looking to move.
Thank you for leaving us your kind review Jordan, it was our pleasure to help your parents move.
1/5
Not a proper service
1/5
Avoid this Company
Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.
1/5
Incompetent!
Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!
5/5
Can not fault the team at peterborough…
Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!
5/5
Sharman Quinney have recently sold two of my properties. I have used them now on several occasions both for purchases and sales and found them extremely efficient. Elaine, the senior executive in the office is continually working to push the sale through and great at communicating the status of the sale. The whole team are great and would highly recommend to all.
Good morning Peter, thank you so much for taking the time to leave us a review and kind recommendation. We really value our customers feedback and we're delighted to hear that you received a 5 star service from Elaine and our team at Ramsey.
1/5
DO NOT USE THESE ESTATE AGENTS
If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.
5/5
Recently had a valuation from Carrigan, she was extremely professional and helpful. I also saw Amy for my mortgage, I was a little apprehensive as is it my first time selling, yet she put my mind at ease right away about the whole process.PositiveProfessionalism
Thank you so much for leaving us your kind review EssentiallyExtra- we are delighted to hear that Carrigan and Amy made the whole process stress free :)
5/5
Ramsey Sharman Quinney came out to value my property, it was a simple hassle free process. Carrigan and Elaine arrived bang on the time agreed and had extensive knowledge of the local area and prices. Would recommend to anyone in the future!
Thank you for your kind words Justin. We are delighted to hear that we made the process stress free and easy for you and really appreciate your recommendation :)
5/5
Carrigan Asher and the rest of the Ramsey Sharman Quinney team provided an excellent service during our house search. Always courteous and with a quick response, their service provided a smooth journey to what is a very important decision. Highly recommended.
Thank you so much for your recommendation and kind words Paul - we are more than happy to help!
5/5
I would like to thank Sharon at Sharman…
I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!
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