Sharman Quinney Ramsey reviews

★★★★★ 1/5

Trustpilot

They will never stop calling you

I have had two interactions with this company. I bought a property in 2018 marketed through them, and they failed to attend a valuation appointment in 2025. We have no ongoing business with them. Despite being told on multiple occasions to delete all of our personal information from their databases, both me and my wife continue to receive unwanted phone calls. Based on our 2018 experience, we would never consider chosing to contract with them, the valuation in 2025 was just a private joke.

Sean · 9 September 2026

★★★★★ 5/5

Google

Thank you for a great experience through the last 4 months. Amaan has been fantastic and I highly recommend for advice through the journey of a property purchase and mortgage! Thanks for all the support!

Roseanna · 10 August 2026

★★★★★ 5/5

Google

Overall, we had a fantastic experience using the branch. Charlotte was super helpful, and knowledgeable - always alerting us to potential properties that suited our needs and just gave a personable experience. Curtis also gave us some great mortgage advice.

Jade · 10 October 2025

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings. My advise is do not deal with this company

Derek · 10 September 2026

★★★★★ 1/5

Trustpilot

Sharman Quinney Hampton

Sharman Quinney Hampton I don't usually leave reviews, but having worked in estate agency myself and bought and sold several properties over the years, I feel I'm in a position to provide an informed and balanced perspective. I chose Sharman Quinney on a fee of around 1% plus VAT, and unfortunately the level of service I received didn't justify that cost. From the outset there were communication issues. I repeatedly tried calling the branch but couldn't get through. When I visited the office, I mentioned this and was told the phones were working. I then called the branch while standing there and none of the phones rang, clearly showing there was a problem. I was told it would be looked into, but I never received any follow-up. When valuing my property, I was told there was already a list of potential applicants who may be interested. However, as far as I could tell, those applicants were never contacted. Instead, the marketing appeared to rely almost entirely on Rightmove and Zoopla rather than proactive matching from an applicant database. Communication throughout the sale was disappointing. It was often difficult to get calls returned despite leaving voicemails and emails. Viewing feedback was another frustration. Rather than being contacted promptly after viewings, I regularly had to chase for feedback myself, sometimes waiting several days without hearing anything. I was also disappointed with the handling of negotiations. We accepted an offer, only to discover around two weeks later that the buyers were still actively viewing other properties. The negotiator was aware of this but didn't make us aware before we accepted the offer. Had we known, it would have influenced our decision-making. The communication with buyers also appeared lacking. When the buyers requested a second viewing, we declined because we no longer wished to proceed with them. Despite this, the buyers still arrived at our property at the agreed time, suggesting our decision had not been passed on. Once the property was on the market, there was very little proactive contact from the branch unless I initiated it. As a client, I expected more regular updates, even if there had been nothing significant to report. My final concern relates to security. After taking the property off the market, we collected our keys from the branch. We were not asked for any identification, proof of address, or even our names before being handed the keys. Given that these keys provide access to someone's home, I found this extremely concerning and below the standard I would expect from any estate agency. I appreciate that buying and selling property is a complex process and that not every sale runs smoothly. However, my concerns relate primarily to communication, proactivity and basic procedures rather than the outcome itself. Based on my experience, I wouldn't use this branch again and hope this feedback is taken constructively to improve the service for future clients.

Michael · 2 August 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 5/5

Google

Samuel Roy provided me with outstanding services during my recent mortgage application process. He answered all of my questions and concerns in a professional, knowledgeable, and patient manner from the first meeting we had. Samuel took the time to fully understand my financial situation and needs, and provided me with a range of mortgage options tailored to my circumstances. He was always available to provide guidance and support throughout the application process, and went above and beyond to ensure that my application was completed in a timely and efficient manner. In addition to providing me with a great mortgage deal, his expertise and attention to detail gave me the confidence and peace of mind to make informed decisions about my mortgage. I highly recommend Samuel to anyone in need of a mortgage broker who is reliable, honest, and dedicated to providing excellent customer service. He is truly an asset to his profession, and I would not hesitate to use his services again in the future. Thank you, Samuel!

Bernice · 10 October 2023

★★★★★ 5/5

Google

Amaan from the Ramsey branch was our mortgage adviser. Our case was a bit of a tricky one but Amaan was brilliant and nothing was too much trouble. Having direct messaging really helped matters. Highly advise sharman quinney especially Amaan. Thanks

Matt · 10 April 2026

★★★★★ 1/5

Trustpilot

Listed a house no lender will offer…

Listed a house no lender will offer mortgage on due to spray foam insulation rotting risk to the roof timbers. & how can an estate agents, affiliated with Mind mental health, then call my loved one - who is autistic - and proceed to rudely carp at and lecture them ? Why was this necessary? To tell them they were never going to be able to view the house, was never invited to a past open viewing and actually was Raunds really for them. What on earth’s the matter with you? The female making this call is in real need of training and human decency. I hope the regulators remove her rights to practice. What an absolute cretin. Disgusting conduct.

Claire · 20 March 2025

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 1/5

Trustpilot

Persistent unwanted contact and gazumping

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston. While I was interested initially, the persistent follow-up came across as overly pushy and, if anything, put me off pursuing it further. I was also uncomfortable with what appeared to be an encouragement to gazump another buyer. At one point, I was told that someone had just made an offer that day and contacted to see whether I wanted to submit a higher one. Rather than getting involved in a bidding situation after another buyer had already committed, I wished them the best of luck and declined. Overall, the sales approach felt overly aggressive and left a negative impression.

KZ · 30 May 2026

★★★★★ 5/5

Google

Although we are writing this over 6 months from us moving into our home, me and my husband wanted to leave a review for Junior, who was absolutely brilliant in helping us with the purchase of our first home. He was so patient and helpful explaining and answering all of our many questions. He helped us in every way possible and we would definitely be in touch again for any future purchases we might make. Would definitely recommend him and his team for anyone searching for some help.

Amelia · 10 May 2026

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Google

We would highly recommend the ramsey office for buying or selling a property. They were all professional and communication was just what you needed through the process. Especially Charlotte who took us through the process, nothing was any bother to sort.

Paula · 10 February 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

Worked with Amaan to get my mortgage offer and deal with the solicitors, absolute godsend

George · 10 August 2026

★★★★★ 5/5

Google

Thank you so much Kirsty for booking me and my sister a viewing at such short notice, had all the information printed out for us to take with us on the home (the first agent to do this for us), showed me around the place and talked me through everything. For a first time buyer, I was extremely happy for your help and understanding. Thank you !

VivNina · 9 November 2023

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024

★★★★★ 5/5

Google

Thank you so much Kirsty for booking me and my sister a viewing at such short notice, had all the information printed out for us to take with us on the home (the first agent to do this for us), showed me around the place and talked me through everything. For a first time buyer, I was extremely happy for your help and understanding. Thank you !

Vee · 10 October 2023

★★★★★ 1/5

Trustpilot

Avoid

I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.

James · 2 August 2022

★★★★★ 5/5

Google

I was buying my first home and amaan Nadeem handled almost everything about it made the whole process super easy I work a 4 on 4 off so I'm not even sure I could have done it without him I would definitely advise his mortgage service consultancy to anyone I know buying a house

Chris · 10 September 2026

★★★★★ 5/5

Google

Amy Rutter was absolutely fantastic from start to finish, as someone who hasn't been through the purchasing process very often Amy made me feel at ease and confident the advice she was providing me was accurate and clear. Also when others people weren't being clear Amy assisted me to find detail and again accurate answers. I would definitely recommend using her and I will definitely be doing so in the future. Thank you so much Amy.

Oliver · 10 October 2022