Trusted Agent profile · Ramsden Heath

John Hills Ramsden Heath reviews

3.8

★★★★★ Good

1,653 reviews across 2 platforms

Hallmark House Downham Road, Ramsden Heath, CM11 1PU

John Hills's office in Ramsden Heath, at Hallmark House Downham Road, is rated 3.8 out of 5 across 1,653 reviews on two platforms, including 2 Google reviews rated 3.0.

Google logo

3.0 / 5

2

Reviews on Google

This office

Trustpilot logo

1,651

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ramsden Heath office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service from Donna-…

Great customer service from Donna- friendly, efficient and helpful.

Nicola · 28 May 2021

Agent replied · 13 June 2024

Hello Nicola, Thank you for letting us know you were so pleased with the service you received from our colleague Donna, we will ensure this review is fed back to Donna and her manager.Best wishesBeth

4/5

Trustpilot

Sold House Prices

I was very pleased that my query was dealt with promptly and efficiently.

Zaheda · 15 May 2020

Agent replied · 13 June 2024

Hi Zaheda,Thank you for your 4 star review.It's great to hear that your query was dealt with so promptly and efficiently. We'll be sure to share your comments with the specialist that helped you.Please don't hesitate to get back in touch if you need anything. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Had a query and jamie at rightmove…

Had a query and jamie at rightmove resolved it straightaway with no fuss

DC · 27 April 2020

Agent replied · 13 June 2024

​Good Morning, Thanks for the 5 star review. We are so pleased Jamie dealt with your query quickly without any fuss. I will pass your lovely feedback on. If there's anything we can do in the future get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Many Thanks,Rightmove.

5/5

Trustpilot

Caz Thompson

Exemplary service from Caz Thompson. Thank you for all your help Caz.

MR · 18 August 2020

Agent replied · 13 June 2024

Hello,Thank you for your 5 star review.It's lovely to hear that you received such a great service from Caz and we'll definitely share your feedback with her.You can always get in touch if we can help with anything in the future. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Thanks

Thanks, they are helpful.

Mehmet · 16 March 2022

Agent replied · 13 June 2024

Hello, thank you for taking the time to leave us such a great review. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Thanks, Rightmove

1/5

Trustpilot

asked rightmove to take down…

asked rightmove to take down misrepresentation pictures of my property but they refused to help.

D · 4 June 2019

Agent replied · 13 June 2024

Hello,Thank you for taking the time to leave us a review.We are sorry to hear of the difficulties you experienced when trying to get your image of your home removed from our website. We would really like to look into the service you received.So that we can look into this for you, please can you email us the address for your property. Our email address is 'talk-to-us@rightmove.co.uk' or alternatively, you can give us a call on 01908 712 300. Our opening hours are Monday to Friday 9:00am to 17:30pm.We look forward to hearing from you.Many thanks,Rightmove.

5/5

Trustpilot

A good agent

Responsible, professional, and friendly.

Chen · 8 March 2022

Agent replied · 13 June 2024

Hello, thank you for taking the time to leave such a great review. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove

5/5

Trustpilot

Customer service

I e-mailed with a question and received a prompt, helpful and polite answer

New · 31 March 2020

Agent replied · 13 June 2024

Hello, Thank you for your 5 star review. We are happy to hear you received such great service, and got all the help you needed. Please don't hesitate to get in touch if there's anything we can help with in the future. You can give us a call on 01908 712300 or, email us on talk-to-us@rightmove.co.ukHappy Home Hunting. Many Thanks, Rightmove

5/5

Trustpilot

Professional company

We have used this company on numerous occasions and find them professional and thorough.

SE · 28 October 2019

Agent replied · 13 June 2024

Hi Seashell Estates,Thank you so much for your positive review of our services. We are pleased to hear that you have been enjoying our services and find us professional and thorough.If there is anything we can do to ensure that you continue to receive the level of service and excellence we strive to achieve, please don’t hesitate to get in touch. Thanks again,The Van Mildert Team

5/5

Trustpilot

Super fast response

Super fast response, great communication and did exactly what I wanted. Many thanks!

Dee · 17 February 2020

Agent replied · 13 June 2024

Hi Dee,Thank you for your 5 star review.It's fantastic to hear you had a fast response to your enquiry and you received great communication from one of our specialists.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Thank you for correcting the errors…

Thank you for correcting the errors which I reported.

Mrs · 25 March 2021

Agent replied · 13 June 2024

Hi Mrs Dixon, Thanks for the 5-star review. If there's anything else we can help with, please get in touch at talk-to-us@rightmove.co.uk or call 01908 712300. Happy home hunting. Many thanks, Rightmove

5/5

Trustpilot

Rightmove Customer Service Team.

The customer service team provide great service and communication. Faultless in my experience.

Maria · 15 January 2020

Agent replied · 13 June 2024

Hi Maria.Thank you for taking the time to leave us a five star review.We're so pleased to hear you had you had a great experience with one of our specialists. We will be sure to pass your feedback over to the agent who dealt with your query. If there is anything else we can help you with, please do let us know. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.

5/5

Trustpilot

Brilliant Customer Service

Amazingly quick response to my query and resolved same afternoon.Thank you so much!

J · 8 January 2020

Agent replied · 13 June 2024

Hi J French.Thank you for taking the time to leave us a five star review.We're so pleased that you had a great experience with one of our specialists and that your query was resolved so quickly.If there's anything we can help with in the future, please don't hesitate to get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove.

5/5

Trustpilot

Very quick and efficient response even…

Very quick and efficient response even during CVD-19! Thank you very much!!!

Inessa · 7 May 2020

Agent replied · 13 June 2024

Hi Inessa, Thank you for the lovely 5 star review. We are so pleased to hear your query was dealt with quickly and efficiently. Happy Home Hunting. Many Thanks,Rightmove.

5/5

Trustpilot

Good experience

Very friendly and competent assistance through Danielle.Great experience.

Lisa · 13 May 2021

Agent replied · 13 June 2024

Hello Lisa, Thank you for leaving such a lovely review for our colleague Danielle, we will make sure her and her manager get to hear your feedback. Danielle works hard to deliver excellent customer service and we are glad to hear she did not disappoint.Best WishesBeth

5/5

Trustpilot

Very Supporting

Great, straight forward service and customer support from Danielle.

ZS · 16 February 2021

Agent replied · 13 June 2024

Hi there,Thank you so much for taking the time out to leave such a wonderful review about Danielle and the support you received today!Kind regards,Vicki

5/5

Trustpilot

Great response to a query

Great response to a query. Professional, detailed, phone number for further questions. Perfect

Mrs · 22 November 2019

Agent replied · 13 June 2024

Hi Mrs Maran,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear of the experience you had with one of our specialists and we'll make sure your feedback is passed on.If there's anything we can do for you in the future, please give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

New look website is hopeless

New look website is hopeless. Keeps crashing and failing to load saved properties/searches.

Duncan · 13 November 2019

Agent replied · 13 June 2024

Hi Duncan, Thank you for taking the time to leave us a review. We're sorry to hear that the website keeps crashing for you and you are unable to load saved properties and searches. We can absolutely look into this further for you. Please would you be able to send us an email to 'talk-to-us@rightmove.co.uk' with some more information? Could you try to clear your cache and cookies to see if this helps? Can you let us know which device you are using, and the version of the device as well? Please can you send a screenshot of the error that happens when you try to retrieve your saved properties and searches?Please could you also send us a screenshot of the devices diagnostics after clicking on the link below?https://www.rightmove.co.uk/this-site/system-information.htmlMany thanks, Rightmove.

5/5

Trustpilot

Asked for a removal of property photos…

Asked for a removal of property photos and it was done efficiently.

Bernadette · 23 March 2020

Agent replied · 13 June 2024

Hi Bernadette,Thank you for your 5 star review.We're so pleased to hear that your query was dealt with efficiently and that our specialist team were able to help.Let us know if we can help with anything in the future. You can always give us a call on 01908 712300 or send us an email on, talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Rightmove can’t move

This website was good, but over recent weeks very slow,clunky and frankly useless.

Jane · 3 November 2019

Agent replied · 13 June 2024

Hi Jane,Thank you for taking the time to leave us a review.We're sorry to hear you've experienced a poor service from the website and would like to investigate this further for you.Can you get in touch with us by email with more details of what happens when you use the website along with some screen shots? If you can also let us know the device you're using eg, laptop, tablet etc, that will really help.Our email address is talk-to-us@rightmove.co.uk.Many thanks,Rightmove

5/5

Trustpilot

Good website

Good websiteGood website for finding and advertising properties.Easy to use and fast results shown.

Emily · 15 May 2019

Agent replied · 13 June 2024

Hello Emily,Thank you for taking the time to leave us a review. We are really happy to hear that you think our website is good and easy to use.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks,Rightmove

5/5

Trustpilot

Great help yesterday from Megan Brooke…

Great help yesterday from Megan Brooke at Rightmove. Helped me get my tenants insurance policy sorted out in a few minutes. Thanks again.

Dominic · 31 May 2023

5/5

Trustpilot

Great Service

Great, efficient, friendly service from Lewis Taylor

Nicki · 16 June 2021

Agent replied · 13 June 2024

Hello Nicki, We are very happy to hear such a positive review for our colleague Lewis, we will ensure Lewis and his manager receive your feedback.Best wishesBeth

5/5

Trustpilot

Praise for Customer Service Team

Great customer service and communication, well done Rightmove for your prompt help.

Ann · 17 February 2020

Agent replied · 13 June 2024

Hi Ann.Thank you for taking the time to leave us a five star review.We're so pleased to hear you had a good service from one of our specialists and felt that your query was dealt with quickly.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.

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