Trusted Agent profile
Verified
★★★★★
1,924 reviews across 2 platforms
17 High Street, Rainham ME8 7HX
Robinson Michael & Jackson's Rainham office at 17 High Street is rated 4.9 out of 5 across 1,924 reviews on two platforms, including 1,923 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Trusted Agent 2026 results for Robinson Michael & Jackson. Each award is assessed separately from the review sites.
Every review we hold for the Rainham office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Katie, we found a lovely home, and we couldn’t be happier with the support we received. We would highly recommend Katie to anyone. Thank you so much for all your help and dedication!
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie helped you find your new home and that you couldn’t be happier with the support you received. It’s lovely to hear how much you appreciated her help and … More
5/5
GoogleRuby was extremely professional and provided exceptional service. She was friendly, attentive, and went above and beyond to ensure everything was handled smoothly. I was very impressed with the overall experience and would highly recommend her.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Ruby provided such a professional and friendly service and went above and beyond to make everything run smoothly. We really appreciate your recommendation and … More
5/5
GoogleChanging to Robson Michael & Jackson to sell my house was the best decision I made. Staff were so helpful and polite. After sales service with Nina was amazing. Not an easy road to navigate but with Nina holding my hand and navigating me …
Thank you for your wonderful review, Lavina! 😊 We're delighted to hear that choosing Robinson Michael & Jackson to sell your … More
5/5
GoogleWe recently moved into a bigger place through Robinson Michael & Jackson, and Grace has been fantastic to work with throughout. She's kept us consistently informed and arranged contractors to handle some leftover works at the house after we …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Grace has been so supportive throughout your move and helped make settling into your new home a smooth experience. It’s great to know she kept you updated, … More
5/5
GoogleOnly in the first few steps so far but just needed to commend good service where it’s due. Ben Graves has been great so far. Very thorough and actually followed through with that he said he was going to do. Good job so far!
Thank you so much for your fantastic review, Steffan! 😊 We’re delighted to hear that your experience has been so positive right from the very beginning. 🏡✨ … More
5/5
GoogleGreat service from Robinson Michael & Jackson. Upon arrival at a property I was greeted by a representative who introduced himself as Ben. Ben was well presented and gave me a short tour of the house before allowing me to explore the …
Thank you so much for taking the time to leave such a detailed and thoughtful review, Neville! 😊 We’re delighted to hear that Ben provided you with a professional, informative and welcoming experience from your initial enquiry through to … More
5/5
GoogleWe had a really lovely experience being shown around the house. Sophia was incredibly friendly, welcoming and helpful throughout the viewing, taking the time to answer all of our questions and making us feel really comfortable. …
Thank you so much for your wonderful review, Jazzy! 😊🏡 We’re delighted to hear that you had such a lovely experience viewing the property with Sophia. … More
5/5
GoogleGrace has been incredibly helpful and kept me updated every step of the way during my check out process, she is a credit to the company whom have also been very easy and helpful to deal with both when I moved in and now I have moved out.
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Grace was so helpful and kept you fully updated throughout your check-out process. It’s also great to know you’ve had a positive experience with the team both at … More
5/5
GoogleI just wanted to say a huge for all the help. From the first viewing right through to exchange, you guys were so responsive, honest, and kept everything moving. You made what can be a really stressful …
Thank you so much for your wonderful feedback, Patrick! 😊 We’re delighted to hear that Olivia has been so helpful and kept you updated … More
5/5
GoogleKatie was absolutely brilliant throughout the whole process. She was friendly, professional and always quick to respond whenever we had a question or needed an update. She made what could have been a stressful experience feel really …
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Katie was absolutely brilliant throughout the whole process. It’s fantastic to know she was friendly, professional and always on hand to answer your questions … More
5/5
GoogleRyan was amazing, got such a good vibe as soon as we met him, very professional and open and honest which is rare these days and explained everything very well. Thanks Ryan
Thank you so much for your fantastic review, Natalie! 😊🌟 It really means a lot to hear such lovely feedback, especially regarding Ryan’s professionalism and honest approach. … More
5/5
GoogleGreat support from the agency throughout my 4 years as a tenant. Special thanks to Grace for looking after all matters related to the end of the tenancy and smooth move-out process.
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you’ve had such a positive experience with us throughout your four years as a tenant. It’s great to hear that Grace was able to make the end of your tenancy and … More
5/5
GoogleRMJ lettings are absolutely amazing, particularly Grace! Grace always goes above and beyond, always coming back to you when she says she will and ultimately is am all round lovely person. Thank you so much Grace x
⭐️⭐️ Thank you so much for your lovely feedback! We’re absolutely delighted to hear how highly you think of Grace. It’s fantastic to know she always goes above and beyond, keeps you updated when she says she will, and has made such a … More
5/5
GoogleI had a fantastic experience viewing the property. The whole process was professional, well-organised and completely stress-free. Emma was friendly, knowledgeable and took the time to answer all of my questions. The property was presented beautifully and I left feeling positive and well-informed.
Thank you so much for your wonderful review! ⭐ We're delighted to hear that you had such a positive experience viewing the property. Providing a professional, well-organised, and stress-free service is exactly what we strive for, and we're … More
5/5
GoogleFantastic service from start to finish. Lee, Dan and Learna were all incredibly helpful throughout my purchase and went above and beyond, especially during the negotiations where they really fought for me. Great communication, professional, and a pleasure to deal with. Highly recommend!
Thank you so much for your fantastic review, Tevyn! 😊 We're delighted to hear that Lee, Dan, and Learna provided such great support throughout your purchase. It's wonderful to know that their communication, professionalism, and … More
5/5
GoogleI had a really lovely experience viewing properties with Emma from Robinson and Jackson. Emma was friendly, professional and incredibly helpful throughout the process. She was welcoming, patient and happy to answer any questions I had, …
Thank you so much for your wonderful review, Rosian! 😊🏡 We’re delighted to hear that you had such a lovely experience viewing properties with Emma. … More
5/5
GoogleWe recently completed on our new property, and can't thank Marie and the team for the welcome and congratulations we received when visiting the Rainham office to collect our keys. The watercolour picture and the home goodie box was a …
Thank you for your wonderful review, Paul! 😊 Congratulations once again on completing your new home purchase! 🏡🎉 We're … More
5/5
GoogleEverything went smoothly during our move. Grace was kind and very helpful throughout the process, especially while the landlord was carrying out work on the house. She kept us updated at every stage and made the whole experience much smoother.
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that everything went smoothly with your move and that Grace was so kind and helpful throughout the process. It’s great to know she kept you updated while the landlord … More
5/5
GoogleJess was articulate and very professional in showing us the property. She was very knowledgeable and very helpful in our search for our home. She was swift to come back with feedback in areas where she needed to consult.
Thank you so much for your wonderful review, Ethel! 😊🏡 We’re delighted to hear that Jess provided such a professional, knowledgeable and helpful service during your viewing. 🌟✨ … More
5/5
GoogleLearna and the team at RMJ Rainham have been fantastic from the start - She was honest about our concerns and gave some really good sound professional advice - even when it came to the sale and guidance price - we had two rental properties …
Thank you so much for taking the time to leave such a detailed and thoughtful review. … More
5/5
GoogleKatie showed me around a property for me to view and she was nothing short of amazing. She answered my questions, was knowledgeable and really put me at ease in a situation that has been really stressful for me. Thank you Katie :)
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Katie made your viewing experience so positive, providing reassurance, answering your questions, and sharing her knowledge throughout. It’s wonderful to know she … More
5/5
GoogleHad an issue with my property recently and spoke to Michaela from the agency. She was really nice, reassuring, and easy to talk to. She listened to my concerns and said she’d sort things out as soon as possible and keep me updated, which …
⭐️⭐️ Thank you so much for your kind feedback! We’re delighted to hear that Michaela was reassuring, supportive, and easy to talk to while helping with the issue at your property. It’s great to know her communication and care gave you peace … More
5/5
GoogleWe have used Robinson Michael & Jackson for full management of our rented property. The property management team is always very responsive, especially Michaela. She is always very responsive and able to provide good advice and solutions whenever we have issues with our property. Many thanks Michaela!
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that the property management team, especially Michaela, has provided such responsive and helpful support with your fully managed property. It’s great to know her … More
5/5
GoogleThe local team at Robinson Michael and Jackson letting for Medway is very helpful. They are vey professional and efficient from start to finish and resolved any issues very quickly. Special thanks to Michaela, Ellie, Kelly, Jessie, Katie, Stacey, Ruby. Tam M
⭐️⭐️ Thank you so much for your wonderful feedback, Tam! We’re delighted to hear that the Medway lettings team provided such professional, efficient, and helpful service throughout. It’s fantastic to know the team were able to resolve any … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Rainham office has 1,924 reviews across two platforms: 1,923 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Robinson Michael & Jackson Rainham & Gillingham is rated 4.9 out of 5 across all 1,924 reviews, and 4.9 out of 5 on Google from 1,923 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Rainham & Gillingham, 17 High Street, Rainham ME8 7HX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
