Jacksons Estate Agents Rainham reviews

★★★★★ 5/5

Google

The ladies at Jacksons have gone out of their way to keep me updated regarding my tenancy. It has always been in a friendly and supportive way, not at all pushy and the information I needed was always there as quickly as possible. I had a problem regarding my work situation as I has just started a new job and the ladies were brilliant at sorting it out with as little fuss as possible. Everything was done so quickly and smoothly compared to the experiences of my friends renting from other agencies. In all they have been professional but friendly and were so thrilled for me when I finally got the keys to my new house. So supportive at a difficult and stressful time in my life. Would definitely recommend to friends or use in the future if my circumstances change.

Lisa · 2 November 2022

★★★★★ 5/5

Google

We have had an excellent experience from the start with Ruth. She has been so friendly and helpful through the whole process we could not fault her at all. Whenever Ruth was unavailable, Samantha was always on hand to help us out too. We could not fault the service they have provided.

Caleigh · 10 August 2024

★★★★★ 5/5

Google

Stephanie hall has been amazing from start to finish. She kept me updated on progress. Promptly responded to my queries, and made the first time buyer process so lovely. I couldn’t fault her at all. Thanking her and the team for their efforts. Also would like to thank Sandra Menet for her speed when I requested a viewing at short notice for a property that was not officially on the market.

Christiana · 16 June 2023

★★★★★ 5/5

Google

From start to finish Jackson's put so much effort into finding us our perfect home and knew exactly what we wanted with our budget. We viewed a few houses before 'the one' and Dave was honest with what he though was right for us. Stephanie Always respond to emails very fast, she was amazing, explained every step of the way reassuring us that everything was going as smoothly as possible right up to the exchange date. Jackson's staff always serve with a smile on there face when you go to the branch. A few years ago we also used them to rent a property and the service from Mazie was also outstanding and we were so happy to use them again to purchase a property.

Laura · 5 July 2022

★★★★★ 5/5

Google

I’ve had a very positive experience with Jacksons Estate Agents. The team has been consistently professional, approachable, and helpful throughout the process. Communication was clear and timely, and they made everything feel smooth and stress-free. I truly appreciate their support and would confidently recommend their services to others.

Z · 1 May 2025

★★★★★ 5/5

Google

Fantastic service It’s a joy to purchase our new home with Jackson Rainham Branch. We were so impressed with their services starting from the viewings by Max through to exchange with the assistance of Stephanie Hall. Stephanie was in constant contact with all parties involved in the chain and updated us frequently. She was very proactive, which helped with exchanging contracts way before completion. I will definitely recommend Jackson Rainham branch for both sale and purchase of any property. Special thanks to Stephanie for all her hard work.

Abi · 31 May 2022

★★★★★ 5/5

Google

Jackson’s have been with us every step of the way and had our best interests at heart from start to finish when selling our property. They tailored everything to our needs with viewings by selecting the best buyers for our property, eliminating time wasters. Jackson’s have constantly kept us up to date with the process of the sale and were also a huge help when communicating with our solicitors with documents that needed printing or posting. A big shout out to David and Jacqui who were such a support with words of wisdom and advising us on the best steps to take. Steph has been absolutely amazing seeing the sale of our property through. She has communicated with our buyer making sure the process has been as smooth and as quick as possible reassuring us and our buyer. It’s so easy for any Estate Agent to look good at selling properties with the market how it currently is, however, Jackson’s are on a different level to any other agent. Would 100% recommend to anyone selling their property.

Joe · 31 May 2022

★★★★★ 5/5

Google

We have been renting a property through Jacksons’s for over 3years now and we are so pleased with the quality of the service we receive. There is always a warm and friendly voice at the end of the phone if we need them and any problems are dealt with so efficiently. Mazie, Ruth and Emily are really great. Nothing is too much trouble and we appreciate everything they do for us. We wouldn’t want to use any other company.PositiveResponsiveness, Quality, Professionalism, Value

Shirley · 25 August 2021

★★★★★ 5/5

Google

We have very recently sold our house using Jacksons Estate Agents. I would like to say that in all my years of dealing with various agencies in various countries, I haven't come across one as friendly, efficient, professional and prepared to go the extra mile as Jacksons. David who originally listed the property and was present during viewings and ultimately obtained our sale. Max who always answered the phone in a cheerful, helpful manner. Jacqui who did an amazing job doing a video of our property. And finally a VERY big thank you to Stephanie who has been my virtual hand holder through every step in the process. Stephanie has gone above and beyond to make sure everything has gone as smoothly as possible and kept me in the loop at every stage.PositiveResponsiveness, Professionalism

Lee · 25 August 2021

★★★★★ 5/5

Google

The best agents I have used. This is my third move and we have been so fortunate to both sell our house and purchase our new property through Jacksons. The staff were nothing short of amazing. Particular thanks to Jacqui and David for their support. Their fees are extremely good value for the attention to detail that they give. They also recommended a conveyance solicitor (Laura @ Ives & Co), who also was brilliant. From start to finish (we complete next week), the process has taken 8 weeks. All down to the great agents and solicitors. Big Thanks.PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 25 August 2021

★★★★★ 5/5

Google

We really cant thank Jacqui and her team enough, she was proactive and always on the end of the phone or email. Jacqui was a fantastic mediator between buyer & seller & solicitors, and without her tireless input in progressing the sale it is highly likely that it would have fallen through. Jacqui and the team were also very professional and we were kept informed of progress at all points, even when we hit a stumbling block Jacqui was there with her knowledge and experience to push it through.

Nick · 7 July 2021

★★★★★ 1/5

Google

Very unhelpful company. Wanted to view a property told viewings are on Saturday explained I work Saturday was told if it doesn’t sell then I can view at a later dated if it doesn’t sell So I have nothing to sell in great position but they can’t be bothered to show the house My son tried them few years ago and found them unhelpful and quite rude

Andy · 3 October 2022

★★★★★ 5/5

Google

The process went very smoothly thanks to the help of Stephanie Hall who chased for updates from all parties involved

Humayun · 17 October 2025

★★★★★ 5/5

Google

Excellent team, they professionally managed my sale and offered advice and support. I will be pleased to recommend them.

Barbara · 17 October 2025

★★★★★ 5/5

Google

Our interactions with staff were dealt with promptly and smoothly. Ruth was excellent in responding to us with all relevant information and the whole team were super helpful throughout every interaction.

Beth · 4 October 2024

★★★★★ 5/5

Google

We would like to thank the team at Jacksons. My parents rented their house with you and Mazie was incredibly helpful explaining all the bits we didn't understand. They went on to sell their house with you and Sandra picked up the reins and the 5* service continued. It has been a rocky road and you have been very understanding of my parents needs. Thank you Jacqui you have a great team at Jacksons.

Rae · 31 May 2020

★★★★★ 5/5

Google

Our sale and purchase have been a challenging one with various circumstances out of anyones control arising along the way. All in we were waiting 8 months to exchange! Throughout this process everyone at Jacksons were amazing. At the beginning David came out and was very thorough with a valuation of our property but fair clearly setting out to us the value he believed our property would be sold at - to his word he was spot on! The viewing process was made as easy as possible with Sandra who would always look to book the appointments in clusters to make it easier for us to keep the children and dog out of the way while viewings occurred.

Michael · 25 July 2024

★★★★★ 5/5

Google

Mazie and her team at Jacksons are super efficient and as first time landlords we have had total assurance that we can leave everything in their hands. They have always been incredibly helpful and kept us informed of anything that needs our attention. I would highly recommend using Jacksons to any potential landlords, their reputation certainly goes before them Thank youPositiveResponsiveness, Professionalism

Kevin · 25 August 2021

★★★★★ 5/5

Google

Very pleased with the service from start to finish. Was kept updated and informed throughout the whole process. What is normally a very stressful time, in selling a house, the team made it very easy to deal with. Would highly recommend. The whole team were very friendly and approachable and added a very personal touch to the whole experience.PositiveResponsiveness, Quality, Professionalism

Brogan · 25 August 2021

★★★★★ 5/5

Google

Excellent and professional service offered by whole team of Jacksons - Rainham. All of them were very keen to meet our tight time schedule and executed the required paperwork / communication on time. Required information have been given and properly guided me throughout the process as I am being a first time buyer. I am highly satisfied with the service and recommend for anyone who wish to purchase their first home.

Maduwanthi · 20 August 2024

★★★★★ 5/5

Google

We have just sold our property through Jacksons. Jacqui and her team have been fantastic. The team’s communication made us feel reassured throughout. There was always someone at the end of the phone or through email to keep us fully updated. We are very happy with our sale and felt well looked after from beginning to end.PositiveResponsiveness

Megan · 25 August 2021

★★★★★ 5/5

Google

We recently sold our home through Jacksons and would highly recommend using their services. They have a very good understanding of the local market and were extremely professional in all aspects of our sale. They listened to our preferences and explained every step of the process so that we felt well informed as the sale progressed. They were especially helpful once we were under offer keeping good connections between us, the solicitors and other agents in the chain. In the last few weeks leading to completion, they were very proactive in assisting all parties to reach the point of exchange of contracts in a timely manner. We would highly recommend Jacksons very professional service at this important step in your life.

Sue · 27 January 2024

★★★★★ 5/5

Google

The whole first time buying experience was so easy with Jackson’s, they explained everything and kept us in the loop. There was also always someone who could help and they were always so polite and friendly. Thank you so much!

Katie · 30 June 2023

★★★★★ 5/5

Google

David and his team at Jacksons are first class estate agents; they were friendly yet professional at all times. Someone was always on the end of the phone or email when needed and nothing was too much trouble for them. We would highly recommend using Jacksons to both buy and sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Leanne · 25 August 2021