Every review we hold for the Rainham office, from every platform, shown as written. First names only.
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5/5
TrustpilotBuyers review
Kept continually up to date and promptly answered any queries that I had. I would certainly recommend this Estate agent to others. Kate was my direct contact although the other staff were always there to help and advise. Thank you Harrisons
Sharon Β· 16 February 2021
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5/5
GoogleThanks to Kate Millington for helping me with a successful purchase! Great professional service and communication. Thanks so much. Very much appreciated π β¦
Martin Β· 29 April 2023
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5/5
TrustpilotSo pleased that I selected Harrisons
So pleased that I selected Harrisons to sell my property, Jon has been amazing througout the process, he has kept me updated with everything that was happening, when Jon was away Graham stepped in and kept the fantastic service going.Iβd be very happy to recommend Harrisons.
Gail Β· 15 February 2019
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5/5
TrustpilotFlat in rainham
Very big thank you to Sonia and John for helping me move so quickly in a very short Time .cannot thank them enough for being so professional in there job .I was contacted regularly about the situation and they were first class .many thanks Peter ongley
Peter Β· 21 February 2018
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5/5
TrustpilotHelpful and friendly
Helpful and friendly! Used for selling a property and wanted to use a local agent. Harrisonβs have been fantastic in progressing the sale and keeping the information flowing. Special thanks to Ernie and Kate who have helped through the process.
MR Β· 12 October 2020
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5/5
TrustpilotExcellent experience with Harrisons.
Excellent experience with Harrisons, Kate is fantastic and always doing her utmost to help solve issues and find out anything. Would def use again. Thank you! π
Kirstie Β· 21 October 2022
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1/5
FacebookComplete waste of my time. Went to view a retirement property having been told by them via my initial phonecall that I could reside there with my (over 55) mum. Spent a whole day talking to my solicitor about said property - questions etc., to be told at the actual viewing that they are still awaiting the property management group to get back to me on the age requirement question... Pressured me to make a decision to offer, then finally told me I also had to be over 55!!Seriously I should be able to bill them for my petrol and solicitors costs!
Clare Β· 21 February 2022
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5/5
GoogleWe have always used Harrisons Residential to move. Always professional and helpful. Jon and his team worked tirelessly from selling our house to keeping us updated and on the right pathway to finally moving.PositiveResponsiveness, Professionalism
Claire Β· 25 August 2021
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5/5
TrustpilotDefinitely Recommend
Ernie and the team have been very helpful every step of the way. They have given great advice and helped us to sell in a few days. Definitely recommend.
Robert Β· 6 June 2022
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5/5
TrustpilotWe really appreciate the advice andβ¦
We really appreciate the advice and support we received from the staff especially Kate. We highly recommend Harrisons Residential for anybody who wants to sale their house
Mr Β· 6 June 2022
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1/5
GoogleWhere do I start...if you choose Harrisons in Rainham Kent to sell your property I would strongly recommend keeping a log of your communications with them.
Very professional to start with through Ernie but began to go downhill when a couple of viewers weren't actually given the address so had to rely on Google Street View to find us.
When I reported this I was told that couldn't have happened as they always send the address. Guess we were unlucky to get odd viewers who mentioned this issue.
Whenever we rang and couldn't get Ernie we constantly got told "Sorry I don't know the file" and we had to push to get someone to call us back.
As mentioned by other reviews, Kate simply did not listen and repeatedly spoke over us until her behaviour was highlighted to her.
We actually thought Ernie had left due to the massive gaps in contact from him.
When we finally found a property and informed Harrisons, Kate actually said "oh yes we had seen the house marketed ". Only Kate could tell you why they chose not to tell us about the property.
We had to continuously chase to finalise the last dates and even our buyer was let down by Harrisons promising updates that never arrived.
Happy to provide any one interested with a time line of our issues.
Definitely not value for money or professional in our experience.NegativeResponsiveness, Quality, Professionalism, Value
Rob Β· 25 August 2021
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5/5
GoogleWe had the lovely Sonia help us, she was absolutely lovely and really helpful!
Thank you π€© β¦
Elle Β· 17 July 2025
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5/5
TrustpilotA First Class Estate Agency
I found Harrison Reeve to be excellent in guiding me through the sale of my late brothers property, the advice and information I recieved proved to be spot on and whenever I had a query or moment of self doubt as to the correct course of action they set me on the right course. I would thoroughly recommend them
Kevin Β· 11 August 2023
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5/5
TrustpilotExcellent, as always.
Once again Harrisons have provided an excellent service for us. Graham and the others, Jon in particular, are all true professionals. Their strengths are good advice, honesty, and following through on every little thing. If you have a chain it will be constantly checked. We were selling, but I see our buyer has also provided an excellent review (and that in spite of several delays caused by other parties), so it works from both ends. We have used them several times now, and they will always be our first choice.
Tim Β· 6 October 2020
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5/5
TrustpilotSale & purchase
We have just completed a sale and a purchase through Harrisons, and they have been brilliant from begining to end. The two main people I dealt with were Ernie & Kate, we had a few stressful moments toward the end, however, they were constantly on the phone trying to sort things out, always updating us as to what was going on. They were always professional, very polite and courteous, we certainly wouldn't hesitate in recommending them. Once again thank you so much.
Mr Β· 5 October 2020
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5/5
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Excellent service!!
Bought my house 6 years ago and they were incredibly helpful then.
Fast forward and I have sold my house with them. I chose them over other agents that said they could get a little bit more. Those similar houses 7 months later are still up for sale.
Within 6 weeks I had 4 offers 1 under the asking price, 2 for the asking price and 1 over.
Once again they were a pleasure to buy with and to sell with
I highly recommend them.
Ray Β· 28 July 2020
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5/5
FacebookSold my flat with Harrisons Residential in Gillingham and would highly recommend them. Very informative and nothing was too much trouble, they went above and beyond to ensure everything went smoothly. Couldn't of asked for a better service.
Rebecca Β· 12 May 2022
Agent replied Β· 23 May 2026
Your posts always hit different love the calm, confident energy you give offβ¦ and that smile is straight-up radiant. Been following for a while now and Iβd actually love to chat and become friends if youβre cool with it. Please visit my page and shoot me a message. Peace be with you.
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5/5
TrustpilotWe give Harrisons 100% for customerβ¦
We give Harrisons 100% for customer service. Jon kept us well informed throughout the sale of the house and gave us expert assistance when required. Would highly recommend!
PETER Β· 7 May 2021
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5/5
TrustpilotThe team at Harrisons Reeve are alwaysβ¦
The team at Harrisons Reeve are always very enthusiastic and helpful.
Kate in particular is a powerhouse. She knows the system too well and will get things done accordingly. She will always respond to your emails, call you on the telephone if need be and fight your corner. I highly recommend this firm.
Olubunmi Β· 22 October 2023
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5/5
TrustpilotExcellent service!!
Bought my house 6 years ago and they were incredibly helpful then. Fast forward and I have sold my house with them. I chose them over other agents that said they could get a little bit more. Those similar houses 7 months later are still up for sale.Within 6 weeks I had 4 offers 1 under the asking price, 2 for the asking price and 1 over. Once again they were a pleasure to buy with and to sell withI highly recommend them.
Ray Β· 18 November 2019
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5/5
TrustpilotVery professional
Very professional and constantly kept us up todate with every aspect of the moving process, we would highly recomend Harrisons, Jon was a star through out.
Gary Β· 13 February 2021
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5/5
TrustpilotAlways kept up to date veryβ¦
Always kept up to date very professional have used Harrisons in the past .Wouldnβt use anybody else .Thanks Robert
Customer Β· 3 March 2022
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5/5
TrustpilotWhen we decided to move to another part β¦
When we decided to move to another part of the country, we spoke to several different estate agents. We were very impressed with the Harrisons team from the very first meeting. This was our first move in 27 years and we needed lots of support and information. The Harrisons staff were excellent. From the photos of our property, the detailed house description and the weekly feedback we always felt involved and updated. Phone calls were always promptly answered and the move was successfully completed within the suggested timescales. We would have no hesitation in recommending Harrisons. They gave us a great service
Nigel Β· 23 December 2017
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5/5
GoogleFantastic from start to finish, highly recommended, kept up to date the whole way, always on hand to help with any issues and made the whole transaction easier, thank you Ryan!. (Rainham branch)
Samuel Β· 29 July 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.