Every review we hold for the Rainham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought a property through Bairstow Eves in Rainham, and I couldn’t be happier with the service I received. Vlad, Ted, Sean, and Adeleke Ajibola were all fantastic throughout the entire process.
From arranging viewings to helping with solicitors and mortgages, they made everything so straightforward and were always available to answer any questions I had. Buying a home can be stressful, but their communication, professionalism, and willingness to help made the whole experience much easier.
I would highly recommend Vlad and the team at Bairstow Eves Rainham to anyone looking to buy or sell a property. Thank you all for making the process so smooth!
Charlie · 9 August 2026
Agent replied · 23 August 2026
Thank you so much for choosing Bairstow Eves in Rainham for your property purchase! We are thrilled to hear about your positive experience with Vlad, Ted, Sean, and Adeleke. Our team strives to make the process as stress-free and smooth as possible. We really appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just wanted to say a huge thank you to Ted. He was attentive, professional, and incredibly helpful throughout the whole process. He arranged a couple of viewings for me and made everything so straightforward. He was very knowledgeable, answered all of my questions with confidence, and took the time to explain everything clearly. His friendly approach made the experience stress-free. I would highly recommend . Thank you again for all your help!
Poppie · 23 July 2026
Agent replied · 23 August 2026
Thank you so much for leaving this kind review! We are thrilled to hear that Ted provided exceptional service and made your experience stress-free. His knowledge and attentiveness are qualities we strive for in our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBairstow Eves have been excellent from the moment we listed our property. Viewings were handled professionally, feedback was always passed on promptly, and once we accepted an offer the team kept the momentum going. They’ve been quick to update us on searches, surveys, and solicitor progress, and have made sure both sides stay aligned. It’s been a genuinely smooth experience and we’ve felt well supported throughout. Would definitely recommend them to anyone selling locally.
Special thanks to Sean and Ted, they’ve been brilliant throughout the whole process. We had five different agents visit before choosing who to list with, and only Sean and one other agent from a rival firm gave us a genuinely good vibe. Bairstow ultimately won out because of their client base and the confidence they inspired from the start.
It’s never too much trouble to get in touch with them when a question comes up, and their responsiveness has made the entire situation much easier to deal with. Really impressed with the service.
Luke · 16 March 2026
Agent replied · 13 April 2026
"Wow, thank you so much for your kind words! Our team at Bairstow Eves is dedicated to providing exceptional service to our clients, and we are thrilled to hear that you had such a positive experience. We appreciate your recommendation and we will pass on your thanks to Sean and Ted. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently purchased a property through Bairstow Eves Rainham and was very impressed with the level of service throughout the process. The team was professional, responsive, and genuinely supportive from start to finish.
A special mention to Anthony, Suman, and Hamza for their consistent help and excellent communication, they made the experience smooth and stress-free.
I would also like to extend my special thanks to Mr. Suman, the mortgage advisor, for his outstanding guidance and expertise. His clear advice and proactive approach made a real difference in securing the right mortgage for me.
I highly recommend Bairstow Eves Rainham to anyone looking to buy or sell a property. A truly dedicated and professional team.
A · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words! We are delighted to hear that you had a smooth and stress-free experience with our team at Bairstow Eves Rainham. Providing excellent service and guidance is at the core of what we do, and we are glad that Anthony, Suman, and Hamza were able to make a positive impact. Congratulations on your new property, and we look forward to continuing to serve you in the future. Thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJust want to say a big thank you to Ted, he was very professional and helpful from the first visit till completion. We managed to complete on our home fairly quickly from our initial viewing. Very grateful to Ted and the team for assisting us in getting our first home.
Nav · 23 June 2026
Agent replied · 23 August 2026
Thank you for the kind words about Ted and our team! We strive to provide top-notch service and we're thrilled that we could help you secure your dream home quickly. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI decided to sell through Bairstow Eves, Rainham after receiving a number of valuations which were all around the same price.
I made the right decision as we had viewings immediately resulting in an offer being accepted very quickly.
Anthony Bell kept in regular contact and accompanied the viewings on our behalf.
The sale went through smoothly and speedily with no problems.
The whole process was a lot less stressful than I expected it to be!
Clare · 13 November 2025
Agent replied · 13 April 2026
"Thank you for choosing Bairstow Eves, Rainham! We're thrilled to hear that our team, especially Anthony Bell, made the selling process stress-free and successful for you. We aim to deliver exceptional service and results for all our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVlad and the team were amazing. Very polite and knowledgable and ready to help any time. Helped me and my husband with finding the right solicitors for our home buying journey. I recommend bairstow eves Rainham to anyone looking in the area.
Ana · 23 July 2026
Agent replied · 23 August 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ve been house hunting for several months now, and in that time I’ve dealt with quite a few estate agents, but Anthony has truly stood out as the best by far. From our very first interaction, he was professional, approachable, and extremely knowledgeable about the property I was enquiring about.
Anthony went above and beyond to accommodate house viewings (outside of working hours) and answered my questions promptly and clearly - both before and during the viewing.
I would recommend Anthony to anyone looking to buy or sell a property, he’s an absolute credit to the profession.
Aishah · 10 August 2025
Agent replied · 13 April 2026
"Thank you so much for your incredible review! We are beyond thrilled to hear that Anthony provided professional, approachable, and knowledgeable service during your house hunting journey. We strive to go above and beyond for our clients and appreciate your recommendation. Anthony truly is a credit to our team. Happy house hunting!" #realestate #customerlove Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from start to finish! Sean and Ted were professional, friendly, and always ready to help. They made the whole process smooth and stress-free. Thank you both for your outstanding support. I highly recommend this agency!
Valentin · 23 July 2026
Agent replied · 23 August 2026
We are thrilled to hear that Sean and Ted provided excellent and stress-free service for you. We take great pride in delivering outstanding support and we are glad we could make your experience with our agency a smooth one. Your recommendation means the world to us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from Sean Grant and his team. Sean was extremely helpful and empathetic when speaking to my elderly parents, which ensured their move became possible. Many thanks.
Ann · 16 August 2026
Agent replied · 23 August 2026
Thank you so much for the kind words and positive review! We are thrilled to hear that Sean and our team provided excellent service and made your parents' move possible. It was our pleasure to assist you and we look forward to serving you and your family in the future. Thank you for choosing us!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 1/5
GoogleMy experience with this agent has been extremely disappointing they have literally put us through hoops and loops just verifying our identity. Even using there own app which proved insufficient in their eyes confirm8ng our ID .We instructed them in April 26 and they dragged their feet. If that was not enough. They then began to do the job of a legal adviser, raising issues of name change which was completely out of their remit. They cost us months its now June 26 . Very bad experience. Their procedures and practices on ethnicity needs to be monitored.
Jacqueline · 23 June 2026
Agent replied · 23 August 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently sold my flat via Bairstow Eves Rainham Branch and I couldnt be more commending of the whole team, ranging from the Sales Negotiators, the team Manager right through to their Mortgage Broker. The team were superbly professional throughout and very efficient and supportive throughout all the usual challenges that you will expect to encounter in any sale. I cant conclude this review without a huge shout out to Chris Bexfield, Toni-Leigh Taylor, Tamanna Alam, Tommy Bennet and Mohamed Ahmed. They were exceptional and outstanding in coordinating and getting this sale over the line for me. I will recommend any potential Rainham seller to definitely consider going through this exceptional team.
David · 5 November 2024
Agent replied · 22 October 2024
Many thanks David for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased our first home through Bairstow Eves in Rainham, Essex, and it has been a fantastic experience. The sales negotiator team provided exceptional support throughout the entire process, from the initial viewing to the contract exchange and beyond.
We would like to extend our heartfelt thanks to Tommy, Tony, and Tamana for their outstanding service during our property purchase. The team truly exemplifies excellence!
Highly recommend to those who an eye to purchase their new home.
Fazal · 6 October 2024
Agent replied · 22 October 2024
We're thrilled to hear that Tommy, Tony, and Tamana provided exceptional support throughout your home-buying journey. Your recommendation means a lot to us and thank you for your amazing 5* review Fazal. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI visited Bairstow Eves on 3rd of Dec 25, & met with Mr TED, he showed me couple of properties, he gave me full information about the the property i wanted to buy, gave me very good advice regarding to purchase the property in that area, he was very professional during the visit, those who wants to buy the property in the Rainham area, i would suggest to visit Bairstow Eves Rainham branch, Really they are very helpful & they got excellent team, cheers.
Jaglul · 13 December 2025
Agent replied · 13 April 2026
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team and received helpful advice. We strive to provide excellent service to all our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleThe service we got was good. They dealt with all the viewings and everyone coming round the house and kept us informed on what was happening from that point of view. A little confusion at the start off the auction process but apart from that a good experience
Mark · 2 August 2026
Agent replied · 23 August 2026
Thank you for your glowing review. Thank you for your supportive words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an exceptional experience with the Rainham team. They guided me through every step of the process with expertise and made the entire journey smooth and stress-free. I highly recommend their services to anyone looking to buy or sell a property. I would like to thank Tamanna for being professional, knowledgeable and attentive to my needs. Thank you for the outstanding service!!
Luckey · 6 October 2024
Agent replied · 22 October 2024
Thank you Luckey for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe purchased our first home through Bairstow Eves in Rainham, Essex, and it has been a fantastic experience. The sales negotiator team provided exceptional support throughout the entire process, from the initial viewing to the contract exchange and beyond.
We would like to extend our heartfelt thanks to Tony, and Tamana for their outstanding service during our property purchase. The team
Mohib · 6 October 2024
Agent replied · 22 October 2024
Thank you for the fantastic 5* review Mohib and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a lovely experience today with Vlad, in one day he managed to show me 4 houses. He was very clear and had the patience to explain everything to me. A big thank you to him
Aliona · 23 July 2026
Agent replied · 23 August 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleForced circumstances resulted in me having to sell my house and from the get go, Christopher, Hayden and Toni held my hand through the whole process. From open house, to pricing the property right for the current market, to after sales support and guidance. What a team! Gone are the days of bad estate agents when it comes to this team. Honesty, integrity with a wonderful friendly attitude. I cannot recommend them enough. A personal thanks to Christopher who was my main contact and even on his time off, ensured that I was fully updated. Thank you so much, you are amazing! Christina Eagles
Christina · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleQuite a poor/slow service from both Anthony Bell & Hamza Ahad. No regular updates/follow ups on the viewing, I had interest in. I had to follow up although I was advised I’d receive an update a week prior about & submitted all documentation to get an agreement in principle and hadn’t heard anything back from the mortgage advisor in 2 weeks very slow company, wouldn’t recommend if you want fast progression.
Zhane · 13 July 2025
Agent replied · 13 April 2026
Hello Zhane,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience with our service and the delays you encountered. Please contact us at EAComplaints@Connellsgroup.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust sold my house after only been on the market for 2 week's, we initially made contact with a agent name Tommy Bennett a great young enthusiastic guy, gave us good advice on how to sell a house he arranged all the viewings, and the photographer, he kept us well informed about the offers and which offer to take. so big thanks to him and all the team at the Rainham office great work guys!
Darren · 24 May 2025
Agent replied · 3 June 2025
Thank you for choosing us to help you sell your home! We are thrilled to hear about your positive experience with Tommy and the whole team. It's our goal to provide exceptional service and achieve quick results for all our clients. Congratulations on the successful sale of your house! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVlad has provided an excellent customer service. Explained all the process in a calm and serious manner. He was able to help at any time.
Ioana · 23 July 2026
Agent replied · 23 August 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur buyers used Rainham branch and we went with another Estate Agent who I won’t mention as they gave an absolutely awful service. Rainham Branch were absolutely amazing they went above and beyond for me and my partner considering they weren’t our estate agent. They helped us throughout our sale and are a truly amazing team!! I’d highly recommend and will definitely be using Bairstow Eves if we were to sell again.PositiveProfessionalism
S · 22 June 2022
Agent replied · 21 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChristopher and Toni have been excellent from start to finish with the whole process of selling our family home. They also recommend excellent Conveyancing Services who dealt eith the sale of our property and purchase of our new home. The team at Rainham kept in contact regularly and pushed hard to get our sale through on their end. We really appreciate the efforts made and would recommend them anytime.
Sam · 30 July 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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