Trusted Agent profile · Queensbury
★★★★★
107 reviews across 1 platform
11 High Street, Queensbury, BD13 2PE
Bronte Estate Agents's office in Queensbury, at 11 High Street, is rated 4.5 out of 5 across 107 reviews on 1 platform, including 107 Google reviews rated 4.5.
Every review we hold for the Queensbury office, from every platform, shown as written. First names only.
5/5
GoogleRecently purchased a house and went to pick up the keys from these guys… absolutely no hassle at all… ladies were very polite and welcoming
Thank you so much for your kind words. You know where we are if you need us in the future.
5/5
GoogleVery helpful, friendly, experienced team. Excellent response time. Would not hesitate to recommend or use again.
Thank you so much for the positive 5 star review. Please don't hesitate to contact us should you require our help in the future.
1/5
GoogleI’ve tried continuously sending emails through Rightmove and they don’t reply. I hope for the sales services they provide to customers they don’t have the audacity to charge them for such a laid back approach.
Hi Dan, My apologies if we have missed communications with yourself. I have checked our system and portal enquiries but unfortunately I cant locate any correspondence from yourself. Please could you contact me on info@bronteestates.co.uk with some more information so I can look into this further for you?
5/5
GoogleVery professional and very friendly. Highly recommended. Thanks Natalie!
Thank you Daniel, please don't hesitate to contact us if you require our help in the future.
1/5
GoogleAbsolutely vile company to deal with. They do not do correct credit checks or suitability checks. They ask for information, share and hold it without consent and do not respond to GDPR requests AVOID
Good afternoon Amanda, I am sorry to see you have provided such a negative review of ourselves. Unfortunately, you have made enquiries and requested information from ourselves which relates to a separate client for which, should we have provided you with the information you requested, would have warranted a breach of GDPR regulations. As such, our refusal to provide the information surrounding the individual (for which we have had no direct dealings with yourself nor your credit file as you have not applied for a property with ourselves) to yourself is in line with GDPR. We would appreciate your cooperation in removing your false review of ourselves.
5/5
GoogleReally helpful when called about a property took time to discuss in full and give really informative information.
Thank you so much for the review. I hope you get the property you have your eye on.
5/5
GooglePoetry in motion selling properties and homes and houses by bronte estate agents professional photography and auctioneer and rental and also excellent quality brilliant well educated high standards I would recommend anyone around the world to have bronte estate agents as great advertisements to sales ship ahoy captain
Thank you so much for your lovely 5 star review. We are so glad you are happy with our service.
5/5
GooglePoetry in motion selling properties and homes and houses by bronte estate agents professional photography and auctioneer and rental and also excellent quality brilliant well educated high standards I would recommend anyone around the world to have bronte estate agents as great advertisements to sales ship ahoy captain
Thank you so much for your lovely 5 star review. We are so glad you are happy with our service.
5/5
GoogleGreat service from Gemma who dealt with the sale of my last house. Achieved over asking price and kept everyone up to date all throughout the process. 100% recommend
Thank you so much for your review. You know where we are if you need us again.
5/5
GoogleExceptional from start to finish. Steve did a great job with the advertising and property brochure. Also a special thank-you to Gemma for all your hard work in handling/chasing all my queries efficiently. Overall First class experience thank-you.
Thank you for the five star review, it is appreciated.
5/5
GoogleAfter having our property up for sale with another agent for 6 months, Natalie sold our house within 2 weeks of putting this on the market . Friendly, effective service given from the beginning to the end of the sale, would definitely recommend.
Hi Lisa, Thank you so much for your review. Should you require our help in the future, you know where we are.
1/5
GoogleReally poor .... rang twice spoke to someone in regards to view 2 properties that werw on their books .. they never got back in touch for either. Not great when people are paying you to sell their house.
Hello Noreen, please could you call the office on 01274884040 to discuss this with a member of our team? I do have a pending viewing for you but have been waiting for the vendor to provide their availability, which they have done today, if you could call us to arrange this viewing it would be appreciated. Sorry, you felt the need to provide this review, I hope we can change your mind.
2/5
GooglePoor service. I emails them details of the property I wanted to view, informed them of my availibilty and then complete utter silence. Called them and left a message and received no reply. No communication at all, so poor customer service. Avoid!
I am really sorry you felt the need to review us with 2 stars. If there was any way we could of resolved this we would of been happy to deal with you directly. Unfortunately we have no record of you being one of our applicants. If we can help you in the future, please contact us.
1/5
GoogleThese people accept your offer on a property you get everything in place within 2weeks then they tell you somebody has made an higher offer but won't tell you by how much they kept on going on about a chain and in the end they broke the chain by letting us get gazumped disgusting
5/5
GoogleIncredibly helpful! This is the second time that I used Bronte, as happy as the first time - efficient and professional service received from Lesley again. Thank you so much!
Thank you Mrs Deng, you know where we are if you need a new tenant in the future. We hope they stay for a long time to come and look after the property for you.
5/5
GoogleGreat experience with bronte Estate agents lesley was great with communication and she let us look around the property at our own devices 5 star
Thank you so much for your review. :)
1/5
GoogleSeems my other review has dissapeared. Shame there isn't a -10 option as they aren't even worth that !!! Rubbish estate agents EVEN WORSE THAN HEARTSPROPERTY MANAGEMENT !!!
Hello Mr Clegg, Sorry, I am unsure if you have the correct agent as there is a management agent with a similar name located in Keighley. We are a sales & lettings agency. I have checked our system and unable to locate your name registered with us, so i can only assume this review is meant for the other company which has no connection to us what so ever. We are located in Queensbury, Bradford and are only a small family run business. I don't believe companies are able to delete reviews via Google, so would really like to clear this up as soon as possible. Please could you call me on 01274884040 and ask for Natalie to discuss your complaint further.
5/5
GoogleGreat estate & letting agent, would recommend.
Thank you for your review.
5/5
GoogleSuch a helpful and friendly letting agent.
Thank you so much for your review :)
4/5
GoogleLast minute viewing for my lovely home service was efficient. Any little questions dealt with speed
Thank you so much for your review. :)
5/5
GoogleSuch a helpful and friendly letting agent.
Thank you so much for your review :)
5/5
GoogleProfessional agency with very high standards for letting. The staff where nice and friendly I just think a little more info would of been better
Thank you very much for the 5 star review, please don't hesitate to contact us if you require our help in the future.
5/5
GoogleBest place I ever been to! Great evening out and great food too! 😀. …
Thank you so much for your review. :)
5/5
GoogleGreat, they dealt with all queries I had in a professional and helpful manner.
Thank you so much for your review. :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bronte Estate Agents's Queensbury office has 107 reviews across 1 platform: 107 on Google.
Bronte Estate Agents Queensbury is rated 4.5 out of 5 across all 107 reviews, and 4.5 out of 5 on Google from 107 reviews.
Bronte Estate Agents Queensbury, 11 High Street, Queensbury, BD13 2PE.
