Trusted Agent profile · Purley, Surrey
Verified
★★★★★
575 reviews across 2 platforms
936 Brighton Road, Purley, Surrey, CR8 2LP
Part of Streets Ahead, see every office.
Streets Ahead's office in Purley, Surrey, at 936 Brighton Road, is rated 4.6 out of 5 across 575 reviews on two platforms, including 291 Google reviews rated 4.6.
Every review we hold for the Purley office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience here. Kristen is extremely helpful and friendly. She was professional yet personable and quick to respond to queries. Thank you Kristen
Hi Addy, thank you for leaving us a review. I will pass your positive comments on to Kristen. Thanks, Laura
5/5
FacebookI used Streets Ahead to sell my home. The process was simple. The came one day and measured and took pictures on the same day. Within a week I got viewings. I requested group viewings as the house had tenants and this was respected. They kept me informed of viewers responses and the team were realistic and did not send viewers who were not in a position to purchase. A sale was quickly make agreed and the tenants and myself were happy with how things were conducted. The team including Sedat, Lexi, Patrick, Philip and Mary from the finance team acted professionally and in a timely manner. I highly recommend them.
Thank you Andrea - this is brilliant to hear. I will pass this on to the team. Really appreciated - Rebecca
5/5
Facebook5 stars ?????????? Streets Ahead has been managing my properties for the past 12 years. I especially love the way they manage my flats. Because of Cherelle Muschette (my property manager), I can completely have peace of mind that my properties are in good hands. No matter how stressful the situation is, she has a “leave it with me” approach which reduces my stress levels a lot. I am also very happy with the Andrew Hylton who deals with problems immediately. Very approachable and efficient. I highly recommend streets ahead
Fantastic, thank you so much for sharing your experience with us and your great feedback on Cherelle and Andrew :) - Rebecca
5/5
Facebook5 stars ⭐️⭐️⭐️⭐️⭐️ Streets Ahead has been managing my properties for the past 12 years. I especially love the way they manage my flats. Because of Cherelle Muschette (my property manager), I can completely have peace of mind that my properties are in good hands. No matter how stressful the situation is, she has a “leave it with me” approach which reduces my stress levels a lot. I am also very happy with the Andrew Hylton who deals with problems immediately. Very approachable and efficient. I highly recommend streets ahead
Fantastic, thank you so much for sharing your experience with us and your great feedback on Cherelle and Andrew :) - Rebecca
5/5
GoogleWe used Streets Ahead Estate Agents to sell our house (completed in Feb 2024). I would strongly recommend them. The team were fabulous. They were honest and positive about selling our house in what was frankly a terrible market. When we found our vendor, Aidan took over as sales-coordinator. He was utterly fantastic. he managed the process incredibly well. he gave us really helpful advice on what we could do to manage and support the process, so that it worked for us, our buyer and. Were we still in the area and interested in buying or selling, I would use them without hesitation.
5/5
FacebookRecently sold through Streets Ahead Addiscombe and have been really impressed by how quick off the mark they were with listing our property and lining up viewings. Also how organised and professional the process has felt. Particular shout out to Marina who has been great and really proactive in keeping us up to date and extremely responsive whenever we had a question.
5/5
FacebookGeorge was always the first estate agent in my inbox sending me properties that matched what i was looking for. He was also super quick with responses on both email and whatsapp, making it easy to move further with properties and book viewings. Everyone at streets ahead was always polite and professional and kept us updated throughout the process Thanks again :)
5/5
GoogleEstelle was super professional and such a huge help! She was very polite and understanding of our preferences. Thanks again!
Thank you Ella for your review. I will pass you comments on to Estelle. Thanks, Laura
5/5
GoogleThank you Streets Ahead for helping me with my property search. To begin with i was a bit hesitant to go ahead and leave the responsibility with the team to find me a new home, as previously with other agencies I had an awful experience. However my opinion has now changed thanks to the help of Jordan and her team 🙂 …
1/5
FacebookABSOLUTELY AWFUL EXPERIENCE !!! Beware of these DODGY people - I was ROBBED AT THE PROPERTY I was renting due to their negligence to maintain it and replace the balcony door, which the burglar has used to break into the house !! After I told them I'm moving out, they've arranged a viewing behind my back, inviting 10 people who walked around and touched my stuff - I've had a hidden CCTV recording !! At last they have arranged a check out without letting me know over the Easter Bank Holiday while I was moving out, unable to be present at it !! Then they said they will charge me for the broken balcony door that they've previously promised to fix - WHAT A LAUGH !! I wish to all the people I've dealt with within this agency to rot in hell - hope that Karma gets you and turns your life into a sick nightmare as you deserve it; people like you shouldn't have a right to breathe.
You should sue them.
5/5
GoogleThe sale of our house was so easy with the help of Aidan Naude his attention to detail made the whole experience a pleasure, rather than what could be a very stressful time. Thank you Aidan, Adam, and the whole team.
5/5
FacebookWould like to big thank you to George brands and Emma for all their professionalism and the great job they do for people like me finding a new home.I would recommend streets ahead to everyone excellent service once again would like to a big thank you to George Barnes and Emma you should be proud off them 👍👍👍
5/5
FacebookCharlie was the person dealing with our property enquires. He was great - he organised a video viewing of the flat we were interested in and answered all our questions regarding the property. He was really quick at replying to our messages, found out extra information that we wanted and just made the whole signing and sending documents hassle free.
5/5
FacebookWe started working with Streets Ahead after a disappointment with another agency. Gareth was the only one who sent me the latest ads, although we refused, he insisted, until he understood our expectations and yes, he managed to find us. the apartment we wanted. Thank you Gareth and Emma for your support, I will definitely recommend you!
1/5
FacebookBeen left in this for around a 1 (been so long lost count) had 10+ property managers who only 1 ever resolved any issues. I have been very patient tenant who has done all the work myself as I don’t like to leave in a untidy messy house. After many phone calls and emails I am still waiting on a response when this ceiling will be fixed, I have 2 children under the age of 10 who have to walk under this to get anywhere in the property. I would never recommend streets ahead as a good company they can’t even keep their staff, never sort out problems only after monies and that’s it.
The number one estate agent that leaves you still with live electrics hanging out the ceiling for months
5/5
FacebookI would like to recommend Streets Ahead. Darryl was the agent dealing with my property. He was very professional and reliable, communication was great and quick. He send me a video and photos of the flat prior my visit and he was always available to answer any question. The best so far! I strongly recommend Darryl Gyimah and Streets Ahead!
5/5
GoogleThank you to Kristen who helped me find a home and was always friendly and consistent with communication!
Hi Louise, thank you for your review. I will pass your lovely comments on to Kristen. Thanks, Laura
5/5
GoogleThank you to Kristen at streets ahead for helping me find a property. The whole process was very quick and efficient and she was such a great support. Very professional and quick to answer and questions or concerns I had.
5/5
FacebookJakub was really friendly, organised and helpful throughout. He was good at understanding what I needed and very down to earth and honest. Very good local knowledge too which was so helpful. In the end I went with a property through another agent but when I move in the future, he'll be the first I call. 5* service 👌
5/5
FacebookGemma has been great in helping us secure a flat, she understood our requirements, had great local knowledge and stayed in regular contact with us. Thank you Gemma!
Thank you Alex. A great review for Gemma! We will let her know :) - Rebecca
5/5
GoogleThe experience has been very much extraordinary. Aidan Naude is a gentleman professional. He helped and kept in touch at every moment. Thank you
5/5
FacebookHouse hunting was immensely smooth with Streets Ahead , and we would like to especially mention Rayaan who went above and beyond to help find a suitable rental property for us. Quite pleased with the seamless process where Rayaan was quick and efficient in handling the entire paperwork and formalities on behalf of us.Many thanks Rayaan. Aparna & Gautham.
5/5
FacebookWe recently moved with the help from Street Ahead. All went well. Aidan from South Norwood Lettings was a fantastic agent who was very helpful and reassuring. We were also impressed with Emma who dealt with tenancy agreement and all the final formalities. Thank you, we are very happy in our new flat :) Sylwia & Sean
5/5
FacebookI just recently sold my house through Streets Ahead, I cant recomend them highly enough espically dealing with Marina Steel. She was efficent always avalible for advice and when things became stressful she was very calming and informative. Our move was made so much easier with her support and advice. Shes a star. Thank you Marina.
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