Trusted Agent profile · Purley · Surrey

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Streets Ahead Purley reviews

4.6

★★★★★ Excellent

575 reviews across 2 platforms

936 Brighton Road, Purley, Surrey, CR8 2LP

Part of Streets Ahead, see every office.

Streets Ahead's office in Purley, Surrey, at 936 Brighton Road, is rated 4.6 out of 5 across 575 reviews on two platforms, including 291 Google reviews rated 4.6.

Google logo

4.6 / 5

291

Reviews on Google

This office

Facebook logo

4.7 / 5

284

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Purley office, from every platform, shown as written. First names only.

5/5

Facebook

Libby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have

Troy · 30 December 2020

1/5

Facebook

Streets Ahead are the worst of the worst for at least three reasons; they recently put up a ‘Let’ sign outside our building when nothing was even for rent, and it wasn’t until I’d vandalised the sign (I pasted the word ‘Liars’ over the word ‘Let’) that they took it down. They gave back the entire deposit to the outgoing filthy dirty stinking tenants who left our other place looking like a bomb made of shite had hit it despite being in possession of dozens of photos showing what a mess the tenants had made. Then with the new tenants, when SA realised they’d accidentally undercharged us £100 for their alleged services, they didn’t tell us, they just took it out of our new tenants’ deposit, which technically is theft. Streets Ahead are completely and utterly absolutely fucking useless, they are not fit for purpose. Nikki Grewal, Dan Somebody or other and Nick Durkin, all in the Crystal Palace branch were especially shite. I wouldn’t piss on them if they were on fire.

Nik · 5 November 2015

5/5

Facebook

Thank you Gareth and Emma for a lovely experience finding a house not minding the stress of the time we are all in.

Nneka · 13 March 2021

1/5

Google

Very Unprofessional Agency, Loosing time. Very unorganised and disrespectful. They booked 20 other people at the same viewing time as me for vewing the property, and after waiting for her all of this time, we have been told that they do not have the key and the tenant is not in. Horrible experience! If there is less than one star I got to give it I never recommend it for anybody! DO NOT WASTE YOUR TIME!

Ahmad · 30 July 2019

5/5

Facebook

Catherine Wood has been excellent in helping me find my first flat, great communication and even on days off! Thanks to her and her team.

Cat · 8 August 2020

5/5

Facebook

Gareth was very helpful and friendly with our property search and kept me updated with any new properties new to the market thank you

Vicky · 6 November 2020

5/5

Google

I have a really good experience with Street Ahead Diana was helping us through . I will recommend Diana any time . Wish you good luck in future

Memorize · 15 May 2019

5/5

Google

Recently rented with Streets Ahead, nothing but professionalism and politeness provided by the staff. Thank you to Natalie and Jordan who mainly helped me throughout the process.

Antonio · 31 October 2019

5/5

Facebook

Gareth was very helpful and patient, listened carefully to my requirements and kept in touch with suitable properties. Organised, professional, passionate about property. :)

Lottie · 23 September 2020

5/5

Google

I have been renting my property’s through the streets ahead Purley branch for several years always a professional and very hands on service. Thanks Natalie and team.

Peter · 30 July 2019

5/5

Facebook

I have been impressed by the Streets Ahead Agents Group for their resilience anf dedication. Jakub was very helpful. Good work keep it up

Bishop · 10 August 2020

5/5

Facebook

Jakub was excellent in helping me find a flat. He had constant communication and was friendly throughout the process. Can’t commend him enough !

Adam · 8 August 2020

5/5

Google

Streets Ahead Purley are a great team, really professional and efficient. Sam and his team were great at communicating with us and getting us the offer we needed.

Bianca · 2 June 2018

5/5

Google

Jodie helped me find my flat, herself and Natalie made it feel like a smooth and simple process, I will be recommending to family and friends.

Anum · 30 July 2019

5/5

Facebook

Catherine and Danny have been excellent throughout the process, always being on hand and responsive to questions. They are always friendly, engaged, professional and respond instantly to any queries and willing to go above and beyond to help. Both have been highly proactive in getting the sale process underway very quickly and helping to mediate between both parties. A big thank you and I would highly recommend.

Matt · 7 May 2021

5/5

Facebook

Made the process very easy - Libby and Emma were very helpful and responsive during our move :) Thank you!

Rachel · 26 January 2021

5/5

Google

We've been with Streets Ahead for 4 months now. We ran into a boiler emergency today (a house with 2 older individuals and a child) and as you can imagine with snow still on the ground we were worried. Toni Slatter in the property team was …

Elaine · 24 August 2023

5/5

Google

So far so good. Under offer within a week, with a valuation that was on the money. Aiden and Adam at Purley doing a great job. Will write a full review on completion, fingers crossed!

TheMikeLok · 15 May 2024

1/5

Facebook

useless been waiting months for my toilet to be fixed come home today to my boiler not working which I've never had a gas safety certificate for absolutely rubbish communication with anyone from streetsahead a complete joke

Sally · 30 September 2020

Agent replied

Good morning Sally, We are sorry that you’ve had issues contacting us over the weekend. We’ve spoken to our Property Maintenance Department who have said that they’ve been in touch with you and have managed to arrange a contractor appointment for tod…See more

5/5

Google

Great experience, couldn’t recommend Kristen enough. Thank you for all your help!

Graham · 15 May 2022

5/5

Google

Excellent service from Streets Ahead, I will be recommending ! Thank you Jordan your work and efforts has sincerely paid off :)

Javideh · 15 May 2020

5/5

Facebook

Really good service. Jaikub has been really helpful throughout all the process and has helped us find our flat really quickly.

Leïla · 1 September 2020

5/5

Facebook

I had originally marketed my house through a no-commission estate agency service; this proved to be both a false economy and a waste of time. I switched to Streets Ahead who within a few days arranged an open day which brought about 4 offers, one of which I accepted and I've now exchanged. The persons involved were Kai, Faye and Maryjane who matched the right buyer to the right house.

Robert · 21 April 2020

1/5

Google

Started of well but minutes after all the monies were paid, they didnt give a toss about the problems I had in my new property on the night I moved in. Namely Daniel. They ignored my phonecalls and emails despite barely missing any correspondence from me prior to signing the contract. Never got my copy of the signed tenancy until now. Charged for things that they never even did. Very very very unprofessional. Disappointed

Saka · 12 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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