5/5
Libby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have

Trusted Agent profile · Purley · Surrey
Verified
★★★★★
575 reviews across 2 platforms
936 Brighton Road, Purley, Surrey, CR8 2LP
Part of Streets Ahead, see every office.
Streets Ahead's office in Purley, Surrey, at 936 Brighton Road, is rated 4.6 out of 5 across 575 reviews on two platforms, including 291 Google reviews rated 4.6.
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Every review we hold for the Purley office, from every platform, shown as written. First names only.
5/5
Libby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have
1/5
Streets Ahead are the worst of the worst for at least three reasons; they recently put up a ‘Let’ sign outside our building when nothing was even for rent, and it wasn’t until I’d vandalised the sign (I pasted the word ‘Liars’ over the word ‘Let’) that they took it down. They gave back the entire deposit to the outgoing filthy dirty stinking tenants who left our other place looking like a bomb made of shite had hit it despite being in possession of dozens of photos showing what a mess the tenants had made. Then with the new tenants, when SA realised they’d accidentally undercharged us £100 for their alleged services, they didn’t tell us, they just took it out of our new tenants’ deposit, which technically is theft. Streets Ahead are completely and utterly absolutely fucking useless, they are not fit for purpose. Nikki Grewal, Dan Somebody or other and Nick Durkin, all in the Crystal Palace branch were especially shite. I wouldn’t piss on them if they were on fire.
5/5
Thank you Gareth and Emma for a lovely experience finding a house not minding the stress of the time we are all in.
1/5
Very Unprofessional Agency, Loosing time. Very unorganised and disrespectful. They booked 20 other people at the same viewing time as me for vewing the property, and after waiting for her all of this time, we have been told that they do not have the key and the tenant is not in. Horrible experience! If there is less than one star I got to give it I never recommend it for anybody! DO NOT WASTE YOUR TIME!
5/5
Catherine Wood has been excellent in helping me find my first flat, great communication and even on days off! Thanks to her and her team.
5/5
Gareth was very helpful and friendly with our property search and kept me updated with any new properties new to the market thank you
5/5
I have a really good experience with Street Ahead Diana was helping us through . I will recommend Diana any time . Wish you good luck in future
5/5
Recently rented with Streets Ahead, nothing but professionalism and politeness provided by the staff. Thank you to Natalie and Jordan who mainly helped me throughout the process.
5/5
Gareth was very helpful and patient, listened carefully to my requirements and kept in touch with suitable properties. Organised, professional, passionate about property. :)
5/5
I have been renting my property’s through the streets ahead Purley branch for several years always a professional and very hands on service. Thanks Natalie and team.
5/5
I have been impressed by the Streets Ahead Agents Group for their resilience anf dedication. Jakub was very helpful. Good work keep it up
5/5
Jakub was excellent in helping me find a flat. He had constant communication and was friendly throughout the process. Can’t commend him enough !
5/5
Streets Ahead Purley are a great team, really professional and efficient. Sam and his team were great at communicating with us and getting us the offer we needed.
5/5
Jodie helped me find my flat, herself and Natalie made it feel like a smooth and simple process, I will be recommending to family and friends.
5/5
Catherine and Danny have been excellent throughout the process, always being on hand and responsive to questions. They are always friendly, engaged, professional and respond instantly to any queries and willing to go above and beyond to help. Both have been highly proactive in getting the sale process underway very quickly and helping to mediate between both parties. A big thank you and I would highly recommend.
5/5
Made the process very easy - Libby and Emma were very helpful and responsive during our move :) Thank you!
5/5
We've been with Streets Ahead for 4 months now. We ran into a boiler emergency today (a house with 2 older individuals and a child) and as you can imagine with snow still on the ground we were worried. Toni Slatter in the property team was …
5/5
So far so good. Under offer within a week, with a valuation that was on the money. Aiden and Adam at Purley doing a great job. Will write a full review on completion, fingers crossed!
1/5
useless been waiting months for my toilet to be fixed come home today to my boiler not working which I've never had a gas safety certificate for absolutely rubbish communication with anyone from streetsahead a complete joke
Good morning Sally, We are sorry that you’ve had issues contacting us over the weekend. We’ve spoken to our Property Maintenance Department who have said that they’ve been in touch with you and have managed to arrange a contractor appointment for tod…See more
5/5
Great experience, couldn’t recommend Kristen enough. Thank you for all your help!
5/5
Excellent service from Streets Ahead, I will be recommending ! Thank you Jordan your work and efforts has sincerely paid off :)
5/5
Really good service. Jaikub has been really helpful throughout all the process and has helped us find our flat really quickly.
5/5
I had originally marketed my house through a no-commission estate agency service; this proved to be both a false economy and a waste of time. I switched to Streets Ahead who within a few days arranged an open day which brought about 4 offers, one of which I accepted and I've now exchanged. The persons involved were Kai, Faye and Maryjane who matched the right buyer to the right house.
1/5
Started of well but minutes after all the monies were paid, they didnt give a toss about the problems I had in my new property on the night I moved in. Namely Daniel. They ignored my phonecalls and emails despite barely missing any correspondence from me prior to signing the contract. Never got my copy of the signed tenancy until now. Charged for things that they never even did. Very very very unprofessional. Disappointed
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