Every review we hold for the Pudsey office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMy experience is very very disappointing. I felt I was on the right place at the right time when I saw the for sale board go up on a a house that I was really interested in.
I rung Hunters only to be told they have no pictures yet but quoted me the price and offered to forward the details.
In the main time, I shared my excitement with our financial advisor. He suggested I call back and request a viewing.
This was the following day. I was told there isn't a bungalow and that it's a terrace house and the vendor unfortunately is ill so is taking it off the market till summer.
I was baffled, positive it was a bungalow NOT
A terrace
I actually drove up again on the Sunday. I called the office ( which) was on a Sunday and may have tripped over to the call centre. Only to be told it's sold subject to contract.
I was really made and disappointed because of the wrong information
Carole · 30 July 2017
Agent replied
Hi Carole
Please could you let us know which property this was as we are unable to locate you and the description of the property on our system? We feel you may have reviewed the wrong agents...
Thank you.
Hunters
★★★★★ 5/5
GoogleMy fiancée and I are just finalising the rental of a property through Hunters Pudsey and I am absolutely thrilled with the service they have provided us.
From the moment I first emailed enquiring about viewings, I knew we were in safe hands. We were sent through properties matching our requirements straight away and Fiona managed to squeeze us in for viewings at only a few days notice.
We are relocating from Bath to Leeds - no easy task as we were up for a mere 2 days! Fiona Harrison listened so carefully to what we were looking for, suggesting and taking us to view more properties than we booked on the same day, also squeezing us in the following day for another viewing! We so appreciated Fiona's expert advice and were lucky enough to find the perfect house on our first trip up!
Since then, it has just been the most amazingly stress free journey. We feel safe in the hands of Fiona, Rebecca Frazer, Rebecca Lilley and all at Hunters. They are such a great team and I would highly recommend them if you are looking to rent or buy, let or sell in the Pudsey & Bramley areas!
Lisa
Lisa · 30 July 2017
Agent replied
Thank you Lisa for the kind review! The Lettings team do work hard and it's nice that their hard work has been recognized, but more importantly; appreciated. Kind regards, Hunters Pudsey.
★★★★★ 1/5
GoogleMy experience with the staff at Hunters was disappointing to say the least. Within two days of our offer being accepted and providing proofs of deposit, morgage approval etc. I recieved an email stating that they had recieved another offer and was told I would have to increase my previous offer or loose the sale. No apology given, for the time wasted on my behalf. Buyers beware! Will not be dealing with Hunters again.
Amanda · 1 October 2019
Agent replied
Hunters are regulated by law to pass every offer we receive to the Seller.
Section 9: of the Property Ombudsman code of practice states:
“By Law, you must tell sellers about all offers that you receive at any time until contracts for the sale have been exchanged, within 2 working days of receipt”
In this case, another offer was received, and it was passed to the seller, who then, after the offer was financially qualified gave us instructions to accept it in favour of yours, unfortunately this instruction meant that you did not secure the property. We do understand your frustration with this process and the distress this has caused.
★★★★★ 5/5
GoogleWe bought our house from Hunters as first time buyers. The sales team at Pudsey helped every step of the way with the process, including arranging the finance. We also used Alison Hunter’s mortgage advisor to arrange the funds and she was amazing, really thorough and made us feel well looked after. Would definitely recommend Hunters to anyone looking to buy a house.
Eleanor · 13 March 2022
Agent replied
Thank you Eleanor, the sales team and Alison are over the moon with your review.
★★★★★ 5/5
GoogleHunters Pudsey are great to deal with.
Lucy Spendlove is extremely efficient, pleasant to deal with and effective in getting issues resolved.
Niall
Niall · 29 July 2020
Agent replied · 29 July 2023
Thank you for your review Mr Carlin.
★★★★★ 5/5
GoogleVery friendly, very helpful, very responsive and I could not recommend them highly enough, in particular Emma!!PositiveResponsiveness, Quality, Professionalism
Oliver · 20 June 2021
Agent replied · 19 June 2024
Hi Olivia, we are so pleased and Emma is delighted with your comments too.
★★★★★ 2/5
GoogleNot a great experience selling our property
Felt that they acted more In interest of buyer than ourselves and after repeated complaints they didn't really follow our concerns up
Won't use again
Pamela · 26 June 2024
Agent replied · 24 October 2024
Thank you for your review, we are sorry to read that you have had a bad experience with us.
I can see from our records that your concerns were heard and discussed with you on multiple occasions. I can also reassure you, we did not favour the buyer, as the issue, which you are referring, which caused the long delay, was regarding a specific complex legal issue that came up after the sale was agreed and only the conveyancer could resolve this and as this took the conveyancer a long time to resolve we do understand your frustration with the process, this was definitely not the fault of the buyer or Hunters.
We thank you again for working with us, we wish you all the best in the future.
★★★★★ 5/5
GoogleGreat service. Property has never been empty in 10 years. They take care of everything. Very quick to respond to any issues.
Steven · 1 December 2024
Agent replied · 9 December 2024
Thank you for your kind words. We always strive to give 100% to our clients.
★★★★★ 5/5
GoogleThe Hunters team managed the letting of our property for two years and did a fantastic job. This was our first experience of renting out our place and they helped us through the process from start to finish. They found us great tennants and ensured a quick and clean check in and check out. Would highly recommend!
Paul · 13 March 2022
Agent replied
Thank you Paul for your great comments and its brilliant that you highly recommend the team.
★★★★★ 5/5
GoogleHello, I am writing this message to extend my gratitude to for the exemplary service shown to me by your lettings manager Amie Fernanades. Amie went out of her way to drive me to one of two prospective properties on the market i'd seen up …
Leon · 20 April 2021
★★★★★ 5/5
GoogleVery friendly, wonderful service. Reacted promptly and professionally to all issues. Highly recommended letting agent service.
Steven · 1 November 2024
Agent replied · 9 December 2024
Thank you for your five star review. We are pleased that you have settled into your new rental property and will continue to assist you throughout your tenancy.
★★★★★ 2/5
GooglePoor communication, poor knowledge. Saw several houses with hunters as a buyer and the agents didn't know any of the questions I asked about the properties. Then after an offer was put in, didn't hear anything back, had to call several times, they sounded tired, busy and seemed v poor upper management.
Miss · 13 March 2022
Agent replied
As you are not registered on the Hunters Pudsey database, we have no record of you viewing properties with us at all, or making any offers on properties we are dealing with. Can you please confirm which property you offered on so we can look into this further. It could perhaps be a different Hunters office you have been dealing with.
Miss Zephyr, as you have not contacted us to confirm your identity we will now report this as a false and Malicious review, this will be investigated and appropriate action will be taken.
★★★★★ 5/5
GoogleChange of tenancy, a lot to negotiate with the tenants and tidying up the place. The manager, Amie, is very efficient and understanding, most reliable and helpful agent I have ever met. The whole team is very friendly and professional. Sorted out all the problems efficiently and proactively. Relieved a lot of stress and worries.PositiveResponsiveness, Professionalism
NL · 20 June 2021
Agent replied · 19 June 2024
Thank you for your review, we are always here to help.
★★★★★ 5/5
GoogleVery friendly, wonderful service. Reacted promptly and professionally to all issues. Highly recommended letting agent service.
Steven · 10 October 2024
Agent replied · 24 October 2024
Thank you for your five star review. We are pleased that you have settled into your new rental property and will continue to assist you throughout your tenancy.
★★★★★ 5/5
GoogleFirst class service from Tracy, Amie and Sam during our recent move.
Daniel · 1 November 2024
Agent replied · 9 November 2024
Thank you Daniel. We hope you are enjoying your new home.
★★★★★ 4/5
GoogleRebecca was really helpful, on time (a first in our experience of letting agents) and just friendly. She definitely sold us the flat with her enthusiasm.
The whole of the Hunters office were really nice, the whole process was painless and efficient.
Meredith · 29 July 2019
★★★★★ 5/5
GoogleSpecial thanks to both Emily and Alex. Both of them were extremely friendly, helpful and were really honest with me throughout the process. Estate agents get a bad reputation, however I found them both to be really respectful in what is a stressful time for individuals and they appeared to actually care too which is nice.
Jessie · 11 December 2019
Agent replied · 9 December 2024
Thank you Jessie
★★★★★ 5/5
GoogleSpecial thanks to both Emily and Alex. Both of them were extremely friendly, helpful and were really honest with me throughout the process. Estate agents get a bad reputation, however I found them both to be really respectful in what is a stressful time for individuals and they appeared to actually care too which is nice.
Jessie · 29 July 2019
Agent replied
Thank you Jessie
★★★★★ 5/5
GoogleCould not have asked for more attentive support from Hunters, especially during the pandemic. Kirsty was always on hand for my numerous questions as a first time buyer, and they supported me through the whole process.
Rebecca · 2 July 2020
★★★★★ 5/5
GoogleAfter booking an appointment for an agent to come view my property for either selling or letting, i was so impressed with how friendly and professional they were. I originally bought my house from Hunters so I would 100% trust them with my property moving forward.PositiveProfessionalism
Katiya · 20 June 2021
Agent replied · 19 June 2024
Thank you katiya, we really appreciate your Trust in Hunters Pudsey
★★★★★ 5/5
GoogleAmie and Lucy at Hunters Pudsey have been amazing. They have been on hand to resolve any issues, staying in constant communication and keeping me updated. They have gone above and beyond to help with any problems ! Thank you both !PositiveResponsiveness, Quality, Professionalism
Shoma · 25 October 2021
Agent replied
Thank you for your review Shoma.
★★★★★ 5/5
GooglePudsey branch. Fantastic to deal with, very professional and keep you up to date at every opportunity Faultless service and would highly recommend, a breath of fresh air where companies are hiding behind Covid to give a second class service
Richard · 13 March 2022
Agent replied
Hi Richard, thank you for the review! We're pleased that the sale got there and would like to wish you all the best in the future.
★★★★★ 5/5
GoogleRecently sold our property through hunters, got an amazing service from start to finish and was kept upto date throughout. Michelle and Mark both provided a fantastic service and made sure we were well informed. Thank you for making the experiencing of selling a property as stress free as possible
Kayleigh · 29 July 2019
Agent replied
Hi Kayleigh, thank you so much for the feedback. Our Sales team work extremely hard to provide an efficient service, to help ensure a smooth sale. We hope you have settled into your new home. Kind regards, Hunters Pudsey.
★★★★★ 1/5
GoogleCannot for the life of me get someone to answer the phone whenever I ring nor can I get anyone to call me back after leaving a voicemail. I've been calling all day AGAIN on all 3 options trying to speak to someone.
It's ridiculous.NegativeResponsiveness, Professionalism
David · 25 October 2020
Agent replied
I’m very sorry to hear you have had trouble getting through to us on the telephone. It’s very unusual that you were not called back after leaving a voicemail. If you would like to private message me with some further details I would be happy to discuss this further with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
