Gilmore Estates reviews

★★★★★ 5/5

Google

The staff at Webbs estate agents have been fantastic during our tenancy, very efficient and helpful. Especially Malia Osborne, we are so grateful for making our time in our temporary home so enjoyable and easy!

Abbie · 3 April 2026

★★★★★ 5/5

Google

I'm a first time buyer, and as everyone can appreciate, the process can be extremely daunting. Webbs in Cannock have always responded to any questions and queries in a timely manner, have always been ready to help and put my mind at ease, and always been pleasant , polite, and positive whenever I contact them. The process is far from over, but I'm happy that I have such a great estate agents guiding me through this process. Thank you Webbs Cannock, and hopefully this continues right then way through to completion!

Gary · 3 December 2025

★★★★★ 5/5

Google

I would like to thank Webbs estate agents for everything they have done from the start of our journey in selling our home. Firstly, we had other estate agents involved who did not promote our house successfully. Webbs took loads of great photos and advertised us, and almost straight after listing our home, they found our buyer. It took a long time to complete, but you cannot control house chains, and the bottom of ours kept falling through. We were happy to stay in our home, as we couldn't find another house we liked. Thankfully, our buyer was committed, and after some involvement with Webbs, they managed to sell their property too, which moved things along very quickly. We were assigned a member of the team, who looked after us throughout. She phoned us nearly every week to check in and kept us fully informed. This made the process so much easier. After my experience, I would not hesitate to refer Webbs to others, and I would definitely use them again if the need arose. Once again, thank you to all the team at Webbs.

Nina · 3 December 2025

★★★★★ 5/5

Google

Courtney was great with me and my wife. She happily changed appointment dates and times to suit us and answered all our questions about the property we were buying and allowed us to look around at our own pace. She quickly sorted out the paperwork required and got back to us quickly with answers to questions we asked after we left. Great service.

M · 3 April 2026

★★★★★ 5/5

Google

Calum was very helpful, polite and professional whilst helping me buy my property Keep going as you are

Cheryl · 3 July 2026

★★★★★ 5/5

Google

Meg Walker has been brilliant at Webbs. Easy to deal with and explained everything so we understood. Always easy to reach and went above and beyond!

Mat · 3 May 2026

★★★★★ 2/5

Google

Very disappointed with Webbs when we first put our house on the market the two ladies that came out were lovely and very helpful. In the second appointment we talked through terms and conditions and they stated once our house was on the market if we took it off the market in the first 3months we would have to pay a £60 fee but once the 3months had past we didn’t have to pay the fee. Over 3months past and our house hadn’t sold so we decided to take it off the market. Since this Webbs keep asking for the £60 fee which we obviously explained about the 3months passing so we don’t need to pay this. They have said the free fee after 3months wasn’t true and have now threatened to take us to court if we don’t pay the £60. Other things we weren’t happy about with Webbs were the photos of our property they were awful! Rooms looked distorted because they’d tried to make the rooms so much bigger and the colours on photos looked awful from changing the exposure. There are much better estate agents out there than Webbs so I would not recommend.

Chanel · 3 October 2025

★★★★★ 5/5

Google

Webbs were fantastic from start to finish. They contacted us very quickly to arrange viewings and kept us updated throughout the process. Webbs would chase other agencies where required. This was a very smooth process, especially as first time buyers with not knowing what to expect. We would highly recommend using Webbs🙂 …

Holly · 3 August 2025

★★★★★ 5/5

Google

Although Webbs were my vendors agents, they were more helpful and personable than my own agents. Even gave us a welcome box when we went to collect the keys, all I got from my agent was the bill. Would definitely use Webbs if we ever move again and would recommend happily.

Chris · 3 May 2026

★★★★★ 5/5

Google

I recently purchased a property through Gilmores , and I couldn’t be more pleased with the service I received. From the initial viewing to completion, the entire process was handled with professionalism, transparency, and genuine care. What stood out most was their honesty as there there was no pressure or hard selling, just clear information and a sincere effort to help me find the right home. They also coordinated well with the seller and solicitors, which helped avoid delays and made the timeline realistic and predictable. Overall, I had a very positive experience and would confidently recommend Gilmores to anyone looking to buy a property.

Sean · 2 August 2025

★★★★★ 5/5

Google

Purchased my first property with webbs within the Cannock branch. Couldn’t be happier with how the purchase was handled with Jay my point of contact. I hounded the poor guy with questions and phone calls, nothing was ever too much for him. Would happily deal with him again in the future. Made this process very easy for me.

Kyle · 3 June 2026

★★★★★ 5/5

Google

As a landlord I couldn’t be happier with the service provided by Gilmores who manage our property. Everything is taken care of as and when it’s needed. Lindsey and the team always communicate timely and we are grateful for that!

Kirsty · 17 June 2026

★★★★★ 5/5

Google

I would just like to say a massive thank you to Gilmore estates for helping us with the process of selling our first home. Right from enquiring what the process was to putting out house on the market then accepting an offer the whole team have been very helpful and efficient. I would highly recommend

Robyn · 23 June 2026

★★★★★ 5/5

Google

Katherine was very lovely taking us around a couple of houses

Jack · 2 May 2026

★★★★★ 5/5

Google

Excellent staff.. so helpful and welcoming.. always there when needed and would definitely recommend using them . Lesley was amazing keeping in touch all the time for selling my property and buying another… and nothing was a trouble. Thank you!

Jo · 14 May 2026

★★★★★ 5/5

Google

Charlotte was my point of contact for the viewing of the property & spplication process for the property that I have rented. Friendly, professional and happy to provide advice. She made the entire process seamless. Thank you so much Charlotte!

Me · 3 August 2025

★★★★★ 5/5

Google

Selling a property can be a daunting process especially when you live a long distance away. Thanks to Webbs (especially Megan and Lesley) for making the process easy. They took care of all the viewings and kept us well informed every step of the way.

Frances · 3 April 2026

★★★★★ 5/5

Google

Always reassuring to know Lindsay is on the other end of the line to sort out any potential issues, She has always come through for sorting out maintenance issues and the recent communal waste problem now resolved. Thank you.

Anna · 17 May 2026

★★★★★ 5/5

Google

Posted on behalf of one of our Landlords: I have used Gilmores for the past seven years to manage my rental property, and I have always been extremely pleased with the service they provide. They carry out regular six-monthly property inspections and send prompt, detailed reports, including photographic evidence. Communication is excellent with both myself and the tenant, and any issues are dealt with quickly and efficiently. They also arrange any necessary repairs, ensuring everything is handled professionally. I deal exclusively with Lindsey, who knows both my property and me very well. She is always approachable, knowledgeable, and a pleasure to work with. The rapport we have built over the years gives me complete confidence that my property is in safe hands. I have no hesitation in recommending Gilmores to anyone looking for a reliable and professional company to manage their property.

Lindsey · 29 June 2026

★★★★★ 5/5

Google

I am using Gilmores for the sale of my house and they have been super. In particular, Lesley has been really helpful, providing timely updates and helping us work towards our desired completion date. Highly recommend!

Jenna · 29 May 2026

★★★★★ 5/5

Google

Fantastic team, very helpful and keep in contact. We primarily dealt with Lesley and she was amazing, so friendly and helpful. We did speak to other members of the team who were also so lovely!

Lisa · 4 June 2026

★★★★★ 5/5

Google

We have purchased our first property and it has been an excellent experience. Jamie Lloyd has been so helpful and guided us through the whole process. They were really easy to contact and their communication has been great throughout. Thank you for making it such a stress free process!

Sophie · 3 February 2026

★★★★★ 5/5

Google

I have had a very positive experience with Gilmore Estate Managers. Their team has always been professional, responsive, and helpful whenever I needed assistance regarding my tenancy or rent payments. They communicate clearly, handle issues promptly, and treat tenants with respect and understanding. Paying rents and managing tenancy matters through them has been straightforward and stress-free. I truly appreciate their reliability and the high standard of customer service they provide. I would highly recommend Gilmore Estate Managers to anyone looking for a trustworthy and efficient estate management company.

Ishioma · 14 June 2026

★★★★★ 5/5

Google

Buying my first property has been a whirlwind adventure, All the staff have been very helpful, Megan Walker especially was very patient with me as I fumbled my way through the the first steps of the Journey. Hopefully all the legal stuff goes well. I'm very grateful to Megan and Webbs Estate agents.

Joshua · 3 May 2026