Every review we hold for the Princes Risborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Bonners and Babingtons have been absolutely fantastic throughout the sale of my house. I dealt with Jack mainly and when he first came round to do a valuation, I knew immediately he was the right guy for the job. Competitive pricing, clear, concise and honest throughout, great communication and advice. The WhatsApp group also made it super easy for approving viewings and keeping up with the process once we had an offer. Much appreciated!
Scott · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Jack and the team at Bonners and Babingtons. It’s always our aim to provide clear communication and support throughout the process, and it’s fantastic to know you found the WhatsApp group helpful. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleI dealt with Jack primarily from Bonners and Babingtons on my recent house sale and purchase. From the outset he was always very helpful and professional, as were Chris and Riley who also work in the Princes Risborough office. Jack was great in helping me find my new house and took note of what i was particularly looking for and what properties would appeal to me. When i had a query or concern at any point Jack was very willing to help and offered sound advice when asked. Thank you to Jack and the team for your excellent service.
Paula · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review! We're thrilled to hear that Jack, Chris, and Riley provided you with such excellent service during your house sale and purchase. It’s wonderful to know that Jack was attentive to your needs and helped you find a home that’s just right for you. If you have any more questions in the future or need assistance, please don’t hesitate to reach out. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe worked with Jack, Chris, and team on the sale of our house in Princes Risborough. They sold our home quickly, achieving a good price and making the process of accepting and offer very smooth. Throughout the process the communication was fantastic, the team are very responsive, providing great advice and guidance.
If you are selling a home in the area, I don’t know why you would use another agent! The best around.
Ed · 6 December 2025
Agent replied · 27 December 2025
Thank you so much for your wonderful review! We're absolutely thrilled to hear that Jack, Chris, and the team were able to assist you in selling your home in Princes Risborough. It's fantastic to know that you found the process smooth and communication top-notch. We truly appreciate your kind words and your recommendation means the world to us. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your next adventure!
★★★★★ 5/5
GoogleBonners and Babbington had a very reliable and communicative team in the risborough office. They kept us in the loop and gave a high level of care over a very long chain. We appreciate their hard work with special thanks to Jack and Riley who were extremely diligent and proactive throughout.
Luisa · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review! We're thrilled to hear that our team in the Risborough office was able to provide you with such reliable and communicative service throughout your journey. It’s always our goal to keep our clients informed and cared for, especially during a lengthy chain. We'll be sure to pass your special thanks on to Jack and Riley, they'll be delighted to hear your kind words. We truly appreciate your trust in us and wish you all the best in your new home!
★★★★★ 5/5
GoogleI bought my house through Bonner and Babbingtons so they were the ideal choice to sell with. My sale was complicated by completely useless buyers estate agents and incompetent solicitors elsewhere int he chain. Cheap doesn’t mean effective. I was impressed by Chris, Zach and Riley’s ability to push things forward when they had to deal with unprofessional behaviour from other parties. It’s a testament to their patience and ability that my sale was completed without me having a nervous breakdown. Highly recommended
Christine · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We're absolutely thrilled to hear that Chris, Zach, and Riley were able to navigate the challenges of your sale with professionalism and patience. It's wonderful to know that we could help make the process easier for you, especially when things got a bit tricky. Your recommendation means the world to us, and we're delighted to have been part of your property journey. If you need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI want to thank the team at B&B, especially Riley Bonner, for doing an excellent job in selling my mum's house in Longwick.
In January 2024, I had 3 valuations in a day to choose an agent. Dale was very straight-forward and professional, so we chose B&B.
After that, I have been superbly looked after principally by Riley in the Princes Risborough office, plus her colleague Jack. They get top marks for communication, and being realistic and honest about the process. I felt in safe hands at all times.
Mum's move involved downsizing, so there were additional stresses. They recognised that and were thoughtful in their advice and communication.
I cannot speak highly enough of Riley, Jack, Dale and the team at B&B.
GR
Graeme · 23 August 2024
Agent replied · 22 October 2024
Thank you for your fantastic review and I am delighted you had an excellent customer journey with the Princes Risborough team.
Well done Riley, Jack & Dale, great job Team B&B!!
★★★★★ 1/5
GoogleHaving had experience of Bonners from a letting perspective (tennants) for over eight years, and had dealings with them over the sale of two houses (one of which we were tennants). I would never use them again, and not recommend them to anyone.
From a lettings prespective, the standard of tradespeople brought in to do simple DIY jobs were horrific, and normally resulted in additonal visits, and/or different tradespeople coming to complete the job. In some cases it was a tradesperson with little experience in the job that was needed. I would hate to think of how these were then invoiced to the landlord, and how that affected rent increases over the years (which of course Bonners would get a cut of, so any increase their benefits them).
Three monthly inspections went ahead and reports were the same every quarter, no issues were highlighted unless pointed out by us. (luckily we had a good relationship with the landlord)
From a sales perspective, Bonners were very inactive in getting visits until threatened with moving estate agents. When veiwings were arranged, people viewing weren't suited to the property and had no intention of putting offers in. When offers were put in these were pushed despite being well below the value that the house was on the market for.
As I said the entire level of service was just poor, and felt like they were just in it for the money, for doing the least amount of work involved.
Steve · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your views regarding your experience with Bonners & Babingtons Estate Agents.
Given the length of time you reference, we feel it is important to respond with clarity and perspective.
Firstly, remaining with the same agency for over eight years, across both lettings and two property sales, (although a tenant that had been given notice in the most recent ‘sale’ of the property you were living in) suggests a level of ongoing engagement that does not align with the severity of the claims now being made.
Long-term relationships in property management and sales are built on consistent communication, compliance, and results.
With regard to maintenance, all contractors instructed are vetted and appropriately qualified for the works they undertake. In property management, follow-up visits are not unusual; they are often part of ensuring work meets both safety standards and landlord approval. Any costs incurred are agreed directly with landlords, and rent levels are determined by market conditions, not by maintenance invoices, nor by agency preference.
Suggesting otherwise reflects a misunderstanding of how regulated lettings operate.
Quarterly inspections are conducted to protect both landlord and tenant, with findings documented objectively. If no issues were recorded, that would typically indicate the property was being maintained appropriately, something most tenants would regard as positive.
From a sales perspective, property viewings are arranged to generate competition and market feedback. Not every viewing results in an offer, nor should it; effective marketing involves exposing a property to the widest relevant audience to achieve best value. Offers, regardless of level, must legally be presented to the vendor.
Advising on market position and buyer proceedability is not “pushing” an outcome, it is providing professional guidance based on real-time market evidence.
We fully appreciate that not every experience will feel seamless. However, the suggestion that our team operates with minimal effort or purely for financial gain is somewhat offensive and overlooks the regulatory framework, professional standards, and client accountability that govern our industry.
We remain confident in the service standards we uphold and in the many long-standing clients, both landlords and vendors, who continue to place their trust in us and the many 5 star google reviews we have across our network of offices.
★★★★★ 5/5
GoogleRiley was amazing! She worked so hard to make sure that my purchase went through as quickly as possible. She was always easy to contact and quick to respond. Chris was also very helpful when showing the property.
Lisa · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for your lovely review! We're thrilled to hear that Riley went above and beyond to ensure a swift purchase process for you. It's wonderful that you found her easy to contact and responsive. We're also glad Chris was helpful during your property viewing. If you need anything else in the future, please don't hesitate to reach out. Best wishes and congratulations on your new home!
★★★★★ 5/5
GoogleBonners are amazing and we will continue to recommend them to everyone!
We contacted Bonners to view a property we really liked and then decided to make an offer without our home on the market.
Bonners came round that day to value our house and put it on the market, it was online in 2 days and sold 3 days later, the whole process has been brilliant from start to finish and always there to support us and help get everything over the line.
The whole process from sale including selling our house to completion took 2.5 months
We are so pleased to have chosen to sell and buy through Bonners and would recommend them to anyone looking to sell.
Emma · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re absolutely thrilled to hear that you had such a positive experience with us at Bonners. It’s wonderful to know that we were able to support you so well throughout the process, from the valuation to the completion. We truly appreciate your recommendations and look forward to helping more lovely clients like you in the future. Enjoy your new home!
★★★★★ 5/5
GoogleI just want to say a massive thanks to Jack & team at Princes Risborough for getting me through such a stressful time!
Not had best luck with estate agents but Jack restored my faith. His …
Natasha · 16 November 2025
Agent replied · 27 December 2025
Thank you so much for your kind words! We're absolutely delighted to hear that Jack and the team at Princes Risborough were able to guide you through what can be a very stressful time. It's our top priority to provide excellent … More
★★★★★ 5/5
GoogleA truly fantastic team boasting an excellent breadth of professionalism & knowledge. We bought our house in February after a lengthy & complicated series of chain transactions & Bonners & Babbington were with us every step of the way to support & solutionise each hurdle! Special thanks to Jack who worked relentlessly to help us in our relocation from east London & above all was honest at every stage - for which we were extremely grateful. In all our years of real estate, this friendly, polite & professional team are number 1 - we’ll be back… once we’re over this move of course! Thank you again B&B! Amy, Sam, kids & cat
Amy · 26 March 2024
Agent replied · 22 October 2024
Hi Guys, thank you so much for your fab review and we are delighted you are now in your new home after a challenging time. Well done Jack and the entire Princes Risborough team for getting this over the line. Amy & Samuel, we wish you and the family every happiness in your new home.
★★★★★ 5/5
GoogleI would like to thank Riley Bonner for assisting me though this wonderful moment.
It was a very smooth process and I am very delighted to be having my new property before the new year ✨️
I Want to thank Riley who assisted me right through until everything was completed.
Such a kind person and professional at her job👏
Much appreciated Team Riley Bonner
Kala · 17 December 2024
Agent replied · 24 December 2024
Dear Kala, thank you for your lovely 5 star review and delighted to hear you had a great experience with Riley and the Team at Princes Risborough. I hope you have every happiness in your new home.
★★★★★ 5/5
GoogleThe team at Bonners were absolutely fantastic. Our house sold within the first week and we had a huge amount of interest. When the first sale unfortunately fell through, they already had viewings lined up and quickly got things moving again. Communication was brilliant throughout, we were always kept updated with viewings and feedback. As we approached completion, the team were so supportive and acted as a great link between us, the buyers, and the solicitors. Always responsive, professional, and genuinely great to work with. Highly recommend!
Georgia · 6 December 2025
Agent replied · 27 December 2025
Thank you so much for your wonderful review! We're absolutely delighted to hear that your experience with our team at Bonners was so positive. Selling a house can be quite a journey, and we're thrilled that we could support you every step of the way. It's great to know you felt well-informed and supported throughout the process. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleA 5 star experience with this brilliant team at the Risborough branch. From the initial valuation right through to the completion of our sale and purchase, Jack, Riley and Chris were amazing. I would highly recommend this friendly, …
Nicola · 16 September 2025
Agent replied · 27 December 2025
Hi Nicola, thank you for your fab review and delighted to hear you had an excellent customer experience with the Team at our Princes Risborough office. We wish you every happiness in your new home. Good job Team PR, you are awesome!!
★★★★★ 5/5
GoogleHighly Recommended whether buying or selling! Jack and Riley are the dream team. They produced a fabulous video as well as a wide variety of professional photographs showcasing our house. We selected B&B because they clearly operate a professional service that ensures the house selling process stays on track and we weren’t disappointed. We were in a fortunate and unique position as we both sold and bought our new home with B&B - Jack and Riley were amazing and went above and beyond to ensure we sold and secured our new home. We will use B&B for our next move!
Tony · 26 January 2024
Agent replied · 22 October 2024
Dear Tony, thank you for your lovely review and recommendation, we really appreciate this. Great job Jack and Riley, well done!
★★★★★ 5/5
GoogleJack was great in helping us find our family home. I called a number of local agents at the time, asking if there were any houses in mind, he understood what we were looking for and invited us to see a property on the same day that was coming on the market soon. The complexities of the move were made a lot easier by the arrangements brokered by Jack & the people we were buying off. Recommend Jack
Oliver · 20 May 2025
★★★★★ 5/5
GoogleIf Carlsberg made estate agents……
Riley Bonner at Bonners and Babingtons (Princes Risborough) performed exceptionally well during our recent house sale & onward purchase. She was not only very efficient but she undertook additional actions to help the conveyancing phase of the process and keep momentum, often going above and beyond.
Riley was easy to communicate with and always responded promptly.
I would not hesitate to recommend her and her company if you are looking to move home.
Stephen · 23 October 2023
Agent replied · 24 December 2024
A great review Stephen, thank you and awesome job Riley!! Well done.
★★★★★ 5/5
GoogleI had a great experience selling my house through B & B. Jack was very thorough in the valuing process, giving evidence of recent sales in the area to support his valuation, which gave me more confidence on what I could realistically achieve in my sale.
From then on, the process was a smooth as I could have hoped for. Both Riley and Jack were always on hand to answer any questions in a prompt and friendly manner, and I never felt forced or pressurised at any point.
I hope every sale I have goes as relatively untroubled as this one, and it is great credit to Jack and Riley for doing a job well done! Thank you both for your hard work.
Highly, highly recommend Bonners and Babbington if you are thinking of selling your house.
Nathan · 16 February 2025
★★★★★ 5/5
GoogleThroughout the period that the house was on the market, the whole team at Bonners & Babingtons were helpful, supportive and communicative. Riley was our main contact and kept in touch with us at every step of the way. I was very happy that we had chosen them to be our estate agents
Candy · 16 November 2024
Agent replied · 24 December 2024
Hi Candy, a lovely 5 star review and I am delighted to hear you had an excellent customer journey with the team at our Princes Risborough office. They often go 'above and beyond' to make sure our clients have a successful outcome. Awesome job and well done Team PR and Riley!!!
★★★★★ 5/5
GoogleWe had a fantastic experience using Bonners & Babingtons in Princes Risborough. The team were super helpful from start to finish and kept us fully up to date throughout the whole process. Their communication was excellent, and nothing ever felt like too much trouble. We're really pleased with the overall experience and wouldn’t hesitate to recommend them.
Hollie · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your lovely feedback! We're thrilled to hear that you had a fantastic experience with our team at Bonners & Babingtons in Princes Risborough. Keeping you updated and making the process smooth is what we strive for, so it's wonderful to know we hit the mark. Your recommendation means a lot to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleWe’ve had the pleasure of dealing with B&B for our new home. Lauren has been some helpful and pleasant. Highly recommended
Olivier · 16 September 2025
Agent replied · 16 April 2026
Olivier, thank you for your positive 5 star review, great feedback for the Team. Good job Lauren.
★★★★★ 5/5
GoogleJack, Riley & Chris were really helpful with our move and we’re extremely grateful they got us into our new home.
Leo · 16 September 2025
Agent replied · 16 April 2026
Leo, thank you for your positive review and great to hear you had an excellent experience. We all wish you every happiness in your new home. Good job Team B&B
★★★★★ 5/5
GoogleI know estate agents get a bad reputation but the guys at B&B are totally different. They really care about their customers and are worth all 5 stars and more ! Even after purchasing a house from them they are still helping out with the stuff after the sale and nothing is too much trouble. Highly recommend. Thanks Riley , Jack and Dale for everything :)
Vicky · 23 October 2023
Agent replied · 22 October 2024
Vicky, thank you for your 5 star review and recommendation, it means a lot. Great job Riley, Jack & Dale!!
★★★★★ 5/5
GoogleThe whole Princes Risborough team were great throughout the process, but in particular Jack went above and beyond to get our sale over the line, in what is a particularly stressful market. We could not have navigated all of it without him and are very grateful to have had Bonners & Babingtons on our side. We would highly recommend to anyone looking to sell their home.
Richard · 23 October 2023
Agent replied · 22 October 2024
Thank you for your 5 star review and delighted to hear you had an excellent customer journey with B&B. Great job Team Princes Risborough!
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