Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSawyers we're really easy to deal with from the start. Once the offer was accepted I was put in touch with Lucy Cratchley who oversaw the selling process.
Lucy kept me up to date with the sale and gave me so much information, I felt like I had nothing to be concerned about during the sale process.
Without Lucy's help and information I would have had to contact my solicitor for any updates.
However, Lucy gave me all the updates I needed. Lucy made me feel so relaxed at a time which can often be a very stressful process..
I can only say, based on my experience that Lucy is very good at what she does....
Many Thanks
Peter · 12 July 2024
★★★★★ 5/5
GoogleThank you to Sawyer and Co and in particular to Lucy Cratchley for the professional and tireless work to make our move go through so smoothly, even when it didn't! Lucy was a complete star and we would not hesitate to recommend her to anyone moving house and considering instructing Sawyers.
Dan · 7 May 2024
Agent replied · 7 May 2026
Thank you, Dan. We’re delighted to hear Lucy’s dedication and professionalism helped keep your move on track, even when challenges arose, and that she made the process as smooth as possible.
★★★★★ 5/5
GoogleThank you so much Lucy for your amazing work throughout the entire work process!! Your enthusiasm and a pure driven heart towards work is outstanding, thank you so much for helping us get the house of our dreams so quickly you are amazing and the best we have ever been with!!!!
Jackk · 7 May 2024
Agent replied · 7 May 2026
Thank you, Jackk. We’re delighted to hear Lucy’s enthusiasm and dedication helped you secure your dream home so quickly, and that her support made the experience so positive.
★★★★★ 5/5
GoogleWe viewed several properties with Sawyer and Co all booked through Kelly. She did a great job keeping us informed about the properties and excellent support when making an offer. She was friendly and professional and made searching for our first home much easier.
Tanjil · 22 February 2026
Agent replied · 16 July 2026
Thank you for your wonderful review, Tanjil. We're delighted to hear that Kelly made your search for your first home such a positive experience.
Keeping our buyers informed and supported throughout the process is so important to us, and we're pleased Kelly was able to make everything that little bit easier. We'll be sure to pass on your kind words.
Congratulations on your first home, and thank you for choosing Sawyer & Co. We wish you every happiness there.
★★★★★ 5/5
GoogleProper client care and outstanding knowledge of all of the new incoming landlord responsibilities. The team not only found a tenant who suits my property ideally but also helped me ensure I had done everything needed to ensure a smooth process. I highly recommend.
Caroline · 7 February 2026
Agent replied · 7 July 2026
Dear Caroline, Thank you so much for your review. We’re delighted to hear that our team’s dedication and knowledge made a positive impact on your experience. Ensuring our clients feel supported is our top priority and we’re thrilled that we could help you find the right tenant while guiding you through the new landlord responsibilities. Your recommendation means a lot to us.
Thanks again.
Katie
★★★★★ 5/5
GoogleLucy was extremely helpful in my purchase.Always getting answers to questions quickly and communicating them professionally. A very helpful sales progressor.many thanks Jane
Jane · 7 May 2025
Agent replied · 7 May 2026
Thank you for your kind words, Jane! We’re delighted to hear that Lucy provided such helpful and professional support during your purchase. Your feedback means a lot to us, and we’re so glad she could assist you throughout the process!
★★★★★ 5/5
GoogleWe have been under our managing agent Ms. Kathy Jarrett’s care for nearly one year now. Her professionalism and customer-focused service has made our quality of life to the best an agent could offer.
We highly highly recommend our managing company. Their level of service is unbeatable. Thank you Sawyer & Co! We are very pleased.
Fei · 1 October 2025
Agent replied · 23 April 2026
Thank you, Fei Fei. We’re delighted to hear Kathy’s professionalism and customer-focused approach have helped make such a positive difference over the past year.
★★★★★ 5/5
GoogleSawyer & Co made a great job selling our property on the Preston Park Area, Hassen has been a great help in the entire process, giving advice and achieving a great deal for us and for the buyer.
Our case was difficult as we were abroad but thanks to Sawyer it was a plain sail.
I will recommend their services to every of my friends.
Thank you so much!
Luis · 8 June 2022
Agent replied · 8 June 2023
Hi Luis Thanks so much for your review. Hass will be really happy to hear that you were happy with his service.
★★★★★ 5/5
GoogleGrateful thanks to Kieren James for his help and advice in getting our house sold. And a huge shout out for Lucy Cratchley (After Sales Co-ordinator) whose professionalism, patience and diligence at keeping the ball rolling, has been second to none! Highly recommended.
Julia · 7 May 2024
Agent replied · 18 October 2023
Thank you so much Julia for this wonderful review, we're delighted we could help. … More
★★★★★ 5/5
GoogleWhat can I say, Lucy was professional from the start. She was very efficient in all aspects, from chasing solicitors and working with agents to get the sale through swiftly. Her communication was outstanding. Very pleased to have Lucy working on our side.
Jen · 7 May 2024
Agent replied · 7 May 2026
Thank you for your kind words! We’re delighted to hear that Lucy provided such professional and efficient support throughout your sale. It’s great to know that her outstanding communication and proactive approach made a positive difference. We truly appreciate your feedback and are glad to have been able to assist you!
★★★★★ 5/5
GoogleLucy was absolutely fantastic during the sale of our house. Communication was constant, super helpful and reassuring. She did make the sale of the house go as smoothly as possible and was able to give advice when we needed it. Thanks Lucy!
Holly · 7 May 2024
Agent replied · 7 May 2026
Thank you, Holly. We’re so pleased to hear Lucy’s communication, reassurance and advice helped make your house sale as smooth as possible.
★★★★★ 5/5
GoogleI can’t recommend Lucy Cratchley enough, she is an absolute credit to Sawyer and Co and kept us in the loop all the way through our purchase, she moved things along smoothly and in a timely manner. She was informative and professional.
Camellia · 7 May 2024
Agent replied · 7 May 2026
Thank you, Camellia. We’re so pleased to hear Lucy’s professionalism and clear communication kept your purchase moving smoothly and kept you well informed throughout.
★★★★★ 5/5
GoogleJackie was absolutely perfect, very informative and helpful. Would recommend 🩷 …
Addie · 7 July 2025
Agent replied · 7 May 2026
Thank you, Addie. We’re so pleased to hear Jackie’s helpfulness and clear information made such a positive impression.
★★★★★ 5/5
GoogleAbsolutely excellent service provided by Sawyer & Co. The smoothest purchase of a property I've ever experienced. Special thanks to Lucy Cratchley who went above and beyond to make sure everything went through so quickly. Will definitely be using you again.
Philippa · 7 May 2024
Agent replied · 7 May 2026
Thank you, Philippa. We’re delighted to hear Lucy’s efforts helped make your purchase the smoothest you’ve experienced, and that everything was completed so quickly.
★★★★★ 5/5
GoogleI have used Sawyer & Co for over 10 years and have always been satisfied with their communication and resolutions to any issues. I don't think I would ever use anyone else.
Bryan · 3 March 2026
Agent replied · 16 July 2026
Thank you so much for your continued support, Bryan. It means a great deal to us that you've trusted Sawyer & Co for over 10 years. We're delighted to hear that our communication and the way we've handled any issues along the way have made such a positive impression. Your loyalty really is appreciated, and we look forward to being here for you for many years to come.
★★★★★ 5/5
GoogleKieran, Lucy and the team provided an excellent level of expertise and efficiency in the sale of our house. They demonstrated calmly their ability to overcome the various issues which can arise in the sale of property. Thoroughly recommended!
Iain · 7 May 2024
Agent replied · 7 May 2026
Thank you for your kind words! We’re thrilled to hear that Kieran, Lucy, and the team provided you with excellent expertise and support throughout your sale. It’s great to know that their calm and efficient approach helped overcome any challenges along the way. Your recommendation means a lot to us, and we truly appreciate your trust in us!
★★★★★ 5/5
GoogleLucy was so helpful and professional when I moved. I was so anxious and she really put my mind at rest. She always got back to me when I needed her to and made it a really easy process.
Cassie · 7 May 2024
Agent replied · 7 May 2026
Thank you, Cassie. We’re so pleased to hear Lucy’s professionalism and reassurance helped put you at ease and made your move a smooth process.
★★★★★ 5/5
GoogleLucy was great in assisting with the purchase of our property. She kept us up to date, was friendly and approachable and didn’t mind explaining bits we didn’t quite understand. Thank you Lucy and Team Sawyer & Co.
Ice · 7 May 2024
Agent replied · 7 May 2026
Thank you for your kind words! We’re so pleased to hear that Lucy provided excellent support during your property purchase, keeping you informed and explaining everything clearly. We appreciate your feedback and are grateful for your trust in Sawyer & Co!
★★★★★ 5/5
GoogleLucy was amazing with our recent house purchase! She was fantastic and so motivated to work and everything went through so smoothly! I cannot thank you so much Lucy I will 100% recommend you to everyone who asks!!!!
Rebecca · 7 May 2024
Agent replied · 7 May 2026
Thank you, Rebecca. We’re so pleased to hear Lucy’s motivation and support helped make your house purchase smooth from start to finish.
★★★★★ 5/5
GoogleReally good experience, Lucy Cratchley was really prompt with replying to emails and I always felt that my questions were followed up on and the other agents always promptly chased for replys. Would recommend to family and friends.
Matt · 7 May 2024
Agent replied · 7 May 2026
Thank you, Matt. We’re glad to hear Lucy’s prompt responses and the team’s follow-up have helped make your experience such a positive one.
★★★★★ 5/5
GoogleKelly is amazing and always so helpful!
Georgia · 7 July 2025
Agent replied · 7 May 2026
Thank you, Georgia. We’re delighted to hear Kelly’s helpfulness has made such a positive impression.
★★★★★ 5/5
GoogleStaff are older so that means they are more reasonable. Very competent team and good prices. Very pleased with them. Unlike with some of my other agents.
Leo · 22 March 2026
Agent replied · 16 July 2026
Thank you for your review, Leo. We're so pleased to hear you've had such a positive experience with our team.
It's great to know you found us knowledgeable, approachable and good value, and that we've stood out compared with your previous experiences elsewhere. We really appreciate your kind words and your support, and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleIt’s a year since we moved and forgot to leave a review. Hass and the team worked really hard to promote and sell our house. Pictures were great, they didn’t hard-sell people - they just got to know the property and matched it with a …
Cameron · 8 October 2023
Agent replied · 8 June 2023
Thanks Cameron. We’re glad to hear you are settling in well. We’d love to come see what you do with the place once its all finished. We know it will be amazing!
★★★★★ 4/5
GoogleThanks so much to Sawyer and Co and particularly Lucy Cratchley for smoothing out the bumps in the road with the sale of our flat in Brighton and the purchase of our new home in Lewes. Lucy was incredibly professional and made the right …
Kate · 8 October 2023
Agent replied · 8 June 2023
Thanks Kate, we hope you love your new place in Lewes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
