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Sawyer & Co Preston Park reviews

4.8

★★★★★ Excellent

172 reviews across 1 platform

201 Preston Road, BN1 6SA

Sawyer & Co's office in Preston, at 201 Preston Road, is rated 4.8 out of 5 across 172 reviews on 1 platform, including 172 Google reviews rated 4.8.

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4.8 / 5

172

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Preston office, from every platform, shown as written. First names only.

5/5

Google

Zoe and Kieran from Sawyer and Co excelled at finding the right buyer in a very tough market. They succeeded where other agents had failed, proving they were the best agent for selling my property. I was kept informed throughout the whole process, and although it was a tricky sale due to the nature of the property, Zoe and Kieran both excelled, not only keeping the sale on track, but also getting it through to completion regardless of the several complications that arose along the way. I would certainly recommend Sawyer and Co, Zoe and Kieran, and I would definitely use them again.

Tony · 29 September 2026

5/5

Google

I bought my first flat with Sawyer & Co. I'm very happy with the Sales progression agent, Lucy, who handled all communications with the sellers as well as solicitors brilliantly. Her role was extremely important to keep everyone informed and I don't know how we would've managed without her. Thank you so much Lucy!

Alessio · 7 May 2025

Agent replied · 7 May 2026

Thank you for your wonderful feedback! We're so pleased to hear that Lucy provided such excellent support during your purchase. It’s great to know that her communication and organisation helped keep everything on track. We truly appreciate your kind words and are glad we could assist you in buying your first flat!

5/5

Google

Cerys was very helpful with all the questions / concerns I had. She definitely went above and beyond in helping me find and secure the property I am now renting. She is by far a great asset to her company.

Mike · 2 October 2025

Agent replied · 7 May 2026

Thank you, Mike. We’re so pleased to hear Cerys’s efforts went above and beyond in helping you find and secure your new home.

5/5

Google

House moving is never easy with many complications, however having Michelle to support us every step of the way was priceless. Constant communication day and night and even when she was on holiday. Nothing was too much trouble! Such a kind, bubbly and super professional lady! Thank you for making such a stressful time less crazy knowing I had you on the end of the phone throughout with all my silly questions and silly rants! You are amazing and S&H are extremely lucky to have you as part of their team. Thank you for not letting me go completely insane xxx

A · 7 December 2025

Agent replied · 7 July 2026

Thank you so much for your wonderful review! We’re thrilled to hear that Michelle provided you with the support you needed during your house move. Her commitment to constant communication and her cheerful attitude truly reflect our team's values. We appreciate your kind words and are glad we could help make this stressful time a bit easier for you. Wishing you all the best, Katie

5/5

Google

Katie and the team have been absolutely brilliant with both our sale and our purchase. They've made a stressful process much less so and been with us every step of the way. Wholeheartedly recommend.

Ali · 7 November 2025

Agent replied · 7 July 2026

Dear Ali We are delighted to hear about your positive experiences us Thank you for allowing us to assist with your sale and purchase and for your wholehearted … More

5/5

Google

We purchased this pty (from Fine & Country) and decided to let it out immediately until we moved to Brighton. Within a very short time, Sayer had found us 3 suitable tenants all of whom met all our pre-requisites. From that point until the new tenants moved in, we have found Sayer's to be responsive, helpful and professional in all communications. Sayers fully manage the pty for us and have arranged all required services allowing us to collect the rent and feel comfortable that our home is being looked after by a good tenant and supported by an excellent letting agent.

Cliff · 2 October 2025

Agent replied · 7 May 2026

Thank you, Cliff. We’re so pleased to hear the team’s efficiency in finding suitable tenants and managing your property has given you peace of mind and a positive letting experience.

5/5

Google

Our experience choosing Sawyer and Co to sell our property was the correct one. From the very beginning of the process everyone involved was honest, supportive and easy to get in touch with when needed. We sold our property quickly through this estate agent and it felt like the whole team cared about our search to find our next family home. Highly recommend.

Alison · 3 March 2026

Agent replied · 14 July 2026

Thank you so much for your lovely review, Alison. It was a pleasure to help you with your sale, and we're so pleased you felt supported throughout the process. Buying and selling a home can be a stressful time, so it's great to hear that the team were there when you needed them and helped make the experience a positive one. Thank you for your recommendation, and we wish you and your family every happiness in your new home.

1/5

Google

We had the misfortune of using Sawyer & Co in Brighton to sell our property, and it has been nothing short of a nightmare. When we first approached them, they promised us they were the best, that they would handle everything, and that the process would be smooth. In reality, it was the complete opposite. It took them months to find a buyer, and once they finally did, we were constantly misled about the timeline. They assured us completion was imminent, only for it to drag on for another four months. Throughout this time, communication was appalling, emails often went unanswered, and when they did respond, they were dismissive, unprofessional, and at times outright rude. To make matters worse, Sawyer & Co held the only key to the property, and the day before the supposed completion, they suddenly demanded I get work done on the house. I was forced to pay to have this done within 24 hours, only to then discover that the completion had been delayed yet again. A particularly unpleasant experience was dealing with Bob, who was often rude, unhelpful, and clearly more interested in getting paid than in providing any real service. The promises made at the start were completely abandoned once they had our business. Overall, this has been a disgraceful experience from start to finish. If you are thinking of selling your property, I strongly recommend avoiding Sawyer & Co, save yourself the stress, wasted time, and frustration.

Michele · 1 October 2025

Agent replied · 23 April 2026

Thank you for taking the time to leave your feedback. We’re sorry to hear you feel this way about your experience with Sawyer & Co. We take comments like this seriously, and we would welcome the opportunity to discuss what happened directly and review the points you’ve raised in full. Please contact our Brighton office on 01273 778844 or email brighton@sawyerandco.co.uk for the attention of the Branch Manager, and we’ll be happy to speak with you.

5/5

Google

Katie and her team have provided both an excellent managing agent service and also been a pleasure to purchase property from, whilst getting the best outcome for their clients. We really value their expertise, local knowledge, negotiation …

Emma · 7 July 2025

Agent replied · 7 July 2026

Dear Emma, Thank you immensely for your glowing review and recommendation! We're thrilled to hear about your positive experience with us. Your satisfaction is our top … More

5/5

Google

Sawyer & Co have been amazing from the very start. As a first time buyer it can be overwhelming but Daisy, Simon & Kelly have been so helpful. They are quick to respond, able to re-arrange viewings to suit your schedule and answer all your questions. Would highly recommend if you’re looking for a reputable agency to help you buy!

Ciara · 22 February 2026

Agent replied · 16 July 2026

Thank you so much for your lovely review, Ciara. We're delighted to hear that your first-time buying experience was such a positive one. Buying your first home can feel daunting, so it's fantastic to know that Daisy, Simon and Kelly were able to support you every step of the way, from arranging viewings to answering your questions and keeping things moving. We'll be sure to pass on your kind words to them. Congratulations on your new home, and thank you for recommending Sawyer & Co. We wish you every happiness in your new chapter.

5/5

Google

Lucy was great at being available promptly to answer our questions and was reassuring when we had a difficult chain. She was the most helpful person we liaised with at Sawyer and Co. Thank you for your time and efforts.

Anna · 7 May 2025

Agent replied · 7 May 2026

Thank you for your feedback! We’re so glad to hear that Lucy was able to provide the support and reassurance you needed during a difficult chain. It’s wonderful to know that she was the most helpful person you worked with at Sawyer & Co. We truly appreciate your kind words and are grateful for the opportunity to assist you!

5/5

Google

Kirsten from the Hove Branch has been an exceptional mortgage advisor. I could not recommend her enough. She is kind, patient and understanding and has worked hard to get us the best deal possible. Thank you so much Kirsten!

Kate · 7 May 2025

Agent replied · 7 May 2026

Thank you, Kate. We’re delighted to hear Kirsten’s patience, understanding and hard work helped secure the best mortgage deal for you.

5/5

Google

Michelle and Louisa have been very kind, very considerate and very attentive. They went beyond the call of duty in considering our situation and supplied a wide range of ideas and options; very pleasant to deal with and they provide confidence to your thinking process, without trying to foist things upon you. Also, like Michelle, we too like a bag of crisps at times... ;)

All · 7 December 2025

Agent replied · 7 July 2026

Thank you for your fantastic review - We’re delighted to hear that Michelle and Louisa provided you with such attentive service and support. It’s our goal to empower our clients with options that fit their needs. Your feedback is greatly appreciated, and we look forward to assisting you again in the future and after all - who doesn't love a bag of crisps !!! Good luck with your search. Katie

5/5

Google

I would definitely recommend Sawyer & Co at Preston Park If only other estate agents were like this. Lucy Cratchley has been exemplary, full credit to her in navigating the purchase of my delightful new home.

Amanda · 7 May 2025

Agent replied · 7 May 2026

Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Lucy and the team at Preston Park. We truly appreciate your recommendation and are so glad to have helped you find your new home!

5/5

Google

As a retired lady looking to return to Ashburton, I thought I faced an impossible mission. Then I found Michelle at S & H and my forever home. Yes dealing with faceless bureaurocrats was ghastly but the staff in the office held my hand and never flinched from answering my sometimes daft questions. And they had sweeties in a jar!! Thank you all

Alethe · 7 December 2025

Agent replied · 7 July 2026

Dear Alethe Thank you for your wonderful review! We’re delighted to hear that Michelle and our team could assist you in finding your forever home in Ashburton. We believe that supporting you through the process, no matter your questions, is essential. And we're glad you enjoyed our sweeties and chocolate! If you ever need anything else, please don’t hesitate to get in touch. Katie

5/5

Google

We felt confident that the right things were happening when dealing with Sawyer and Co. We were able to ask as many questions as we needed and never felt we were being annoying. We had confidence that the house would sell and we would be able to buy with Sawyer and Co.

Chloe · 22 February 2026

Agent replied · 16 July 2026

Thank you for your wonderful review, Chloe. We're so pleased to hear that you felt supported and confident throughout your move. Buying and selling a home naturally comes with plenty of questions, so we're always happy to help and make sure you feel informed every step of the way. It's fantastic to know you felt reassured throughout the process. Thank you for choosing Sawyer & Co, and we hope you're very happy in your new home.

5/5

Google

Over the years I have moved house many times, and have not looked forward to it. Dealing with Sawyer & Co was a whole new experience, especially the way Lucy Cratchly kept me informed all the way through. Rather than me guessing what was …

Tony · 12 October 2024

Agent replied · 7 May 2026

Thank you for your fantastic feedback, Tony! We're thrilled to hear that your experience with Sawyer & Co was so positive and that Lucy provided regular updates to keep you informed throughout the process. We truly appreciate your trust in … More

5/5

Google

I felt Lucy was a really safe pair of hands when I finally moved house last March. My buyer was putting huge and unreasonable pressure on me, and Lucy agreed to take over communications with him (as we weren't using a solicitor). She was …

Erika · 8 October 2024

Agent replied · 7 May 2026

Thank you, Erika. We’re delighted to hear Lucy’s professionalism, support and reassurance helped ease the pressure during your move and made you feel in safe hands throughout the process.

5/5

Google

Jess and Danica were extremely amazing in helping us find our new home! They were quick to reply to emails and helped us move things along to quickly. Thank you!

Milly · 1 May 2025

Agent replied · 7 May 2026

Thank you, Milly. We’re glad to hear Jess and Danica’s quick responses and support helped make finding and securing your new home a smooth process.

5/5

Google

The agent responded quick and professional. Tracey Marla provided a high standard of management service. She has been taking care of my tenancy since 2021 until now. I am satisfied with her service and highly recommended to the one who concerns professional and outstanding management services.

Haha · 3 March 2026

Agent replied · 14 July 2026

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear you've been happy with the service you've received over the years. Tracey is a real asset to the team, and we're sure she'll appreciate your kind words and recommendation. It's great to know her support has helped make your tenancy such a positive experience. Thank you again for your feedback, we really appreciate it.

5/5

Google

Katie and her team have produced a beautiful brochure to help sell our house; responded to changing circumstances with sensitivity and professionalism, and are very approachable. The atmosphere in the office is very friendly and Katie, Jo and Naomi are all very personable and helpful. They come highly recommended.

Clare · 7 July 2024

Agent replied · 7 July 2026

Dear Clare, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you appreciate our team's effort and professionalism. We are glad to … More

5/5

Google

Hassen and the team secured us a great deal on our sale on our first open day and provided alot of help and advice along the way. Lucy also did a great job at making our sale progress smoothly even after a few bumps along the way. They made our dream house a reality and without the input from everyone it wouldn't have been possible. 🏡🎉 …

Hannah · 24 May 2023

Agent replied · 8 June 2023

Hi Hannah we are really happy you trusted us to sell your home. We hope you love your new place and settle in nice and quickly.

5/5

Google

I have dealt with many estate agents over the years but the team at Sawyer & Co have been second to none. Special mention to Lucy Cratchley who has been on hand to answer any questions I have and help every time I call. Really happy with the service, would highly recommend.

Ross · 7 May 2024

Agent replied · 7 May 2026

Thank you, Ross. We’re delighted to hear Lucy’s responsiveness and support have made such a positive impression, and that you’ve been so happy with the service from the team.

5/5

Google

Sawyers we're really easy to deal with from the start. Once the offer was accepted I was put in touch with Lucy Cratchley who oversaw the selling process. Lucy kept me up to date with the sale and gave me so much information, I felt like I had nothing to be concerned about during the sale process. Without Lucy's help and information I would have had to contact my solicitor for any updates. However, Lucy gave me all the updates I needed. Lucy made me feel so relaxed at a time which can often be a very stressful process.. I can only say, based on my experience that Lucy is very good at what she does.... Many Thanks

Peter · 12 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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