Every review we hold for the Preston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRoberts & Co have provided outstanding support throughout my time as a landlord. Their problem‑solving approach, quick response to maintenance, particularly urgent, and strong working relationship with the local authority make the whole process far easier and more reliable.
Emma Roberts sets a high standard of professionalism, while Chloe Morgan has been consistently efficient and proactive in managing the property, along with Verity Armitage has also been exceptionally helpful, offering clear guidance and excellent communication.
Overall, Roberts & Co deliver a professional, responsive and dependable service that I highly recommend.
Keith · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for sharing your experience! We’re delighted to hear that our team-Emma Roberts, Chloe, and Verity-could provide the support, professionalism, and responsiveness you needed as a landlord. Your kind words and recommendation mean a great deal to us!
★★★★★ 5/5
GoogleWe had a great experience with Roberts and Co when selling our home. They were incredibly responsive, kept us updated with prompt feedback after viewings, and maintained excellent communication throughout.
A special thanks to Emma, who was so supportive, always available to help, and made the whole process feel much less stressful.
They also did a fantastic job liaising with the solicitors and keeping everything on track.
Olivia · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience with Roberts and Co while selling your home.
Clear communication and keeping our clients informed every step of the way are so important to us, so it’s great to know this made a difference. Emma will be especially pleased to hear your kind words-she’ll be thrilled she could support you and help make the process feel less stressful.
We truly appreciate your recommendation and wish you all the very best for the future!
★★★★★ 5/5
GoogleRita, Mandy, Emma C, Sharon and Julie were very helpful during the sale of my existing property and purchase of a new property. I think Roberts Estate Agents gives a professional and friendly service overall. I would definitely recommend them.
John · 1 August 2026
Agent replied · 22 August 2026
Thank you for your kind words, John. It means a great deal to our team to hear that they were able to support you throughout both the sale of your property and the purchase of your new home. We wish you every happiness in your new home!
★★★★★ 5/5
Google100% recommend anyone selling or purchasing to use Roberts & Co. We used them for both and we were always kept up to date throughout the process. All of the staff were very helpful and always quick at responding, so you’re always kept up to date.
Buying and selling wasn’t stressful in the slightest with all their help.
Moving in a heatwave was the only stress 😂🥵
Thanks again everybody @ Roberts.
Sam · 1 August 2026
Agent replied · 22 August 2026
Thank you, Sam. We're glad that we could make the process easier for you, even with the heatwave! Thank you again for choosing and recommending us. We wish you many happy years in your new home.
★★★★★ 5/5
GoogleI've rented 3 homes through Roberts and Co and have had the best service each time. Verity and the team have always gone beyond to help when needed. HIGHLY RECOMMEND!!!
Michelle · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience renting with us, and we really appreciate your recommendation. Verity and the team will be delighted to hear your feedback!
★★★★★ 5/5
GoogleVerity was absolutely amazing and made the process of moving so much easier, she really went above and beyond to make sure me and my family found a perfect home. Thank you! :)
Kayla · 13 March 2026
Agent replied · 13 April 2026
Thank you, Kayla! We're thrilled to hear that Verity provided such exceptional service during your moving process. At Roberts & Co Sales, Lettings and Mortgage Advice, we strive to make home finding a pleasant experience, and it's wonderful to know we succeeded with you and your family. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleChloe has been an absolute legend from start to finish, her attention to detail, knowledge and customer service skills were brighter than her smile. Would absolutely recommend to anyone.
Amy · 13 March 2026
Agent replied · 13 April 2026
Thank you, Amy, for your wonderful feedback! We're thrilled to hear that Chloe provided you with such exceptional service at Roberts & Co Sales, Lettings and Mortgage Advice. Our team is dedicated to ensuring that every client feels valued and supported, and it's fantastic to know that you would recommend us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleChloe was fantastic throughout our move, friendly, professional, and always quick to help. She made the whole process smooth and stress-free. Highly recommend!
Nirdosh · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! It was an absolute pleasure helping you with your move. I’m really glad I could make the process smooth and stress-free for you. Wishing you all the best in your new home-don’t hesitate to reach out if you ever need anything in the future!
★★★★★ 5/5
GoogleThe whole process from first contacting Roberts and Co Sales for a valuation to completion of the sale of my house has been very smooth and professional.
Their team are always available to talk to and ask advice from.
The photographs/video of the property are excellent and the availability of their staff to do viewings is impressive.
I have been kept informed of every enquiry, viewing and feedback from that viewing.
Once I accepted an offer on my property the communication between Roberts, the buyer, both sets of solicitors and myself has been diligent and prompt.
I am impressed with the thoroughness, friendliness and communication of Roberts and Co and would highly recommend them if you have a property to sell.
Lizzie · 21 August 2026
★★★★★ 5/5
GoogleGreat estate agent to deal with. Viewed a house with them and the gentleman that showed me round was excellent. I didn't feel rushed and knew so much about the property. Anything he couldn't answer, he assured me that the agents could find out. He even provided shoe protectors!
Irene · 1 August 2026
Agent replied · 22 August 2026
Thank you, Irene! It's wonderful to hear you had a pleasant experience with Zol, we will be sure to tell him of your kind words.
★★★★★ 5/5
GoogleVery polite and kind ladies..
A big shout out to Julie for helping throughout the process.
Will for sure recommend to everyone!!
Syeda · 13 January 2026
Agent replied · 13 April 2026
Thank you, Syeda Sadia, for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with Julie's assistance. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
★★★★★ 5/5
GoogleExcellent service when we were selling our flat.
Didn't have to ask twice or remind them to carry out a task.
We also used them for eight years when we were renting and they were equally as efficient.
Would recommend.
Jane · 8 August 2026
Agent replied · 22 August 2026
Thank you, Jane. We're so pleased to hear you've felt supported every step of the way over the past eight years. Thank you for putting your trust in us, it's been a pleasure to help!
★★★★★ 5/5
GoogleGreat experience with Roberts. Verity was really friendly, helpful and super efficient!
Emily · 13 March 2026
Agent replied · 13 April 2026
Thank you, Emily, for your wonderful feedback! We're thrilled to hear you had a great experience with Roberts. Verity will be delighted to know her friendly and efficient service made a positive impact. We look forward to welcoming you back soon!
★★★★★ 5/5
GoogleShout out to the entire team for their professionalism in getting my sale to completion. It wasn’t an easy journey, but everybody was proactive, courteous and I really felt they had my back. Very happy with the service.
Wendy · 15 August 2026
Agent replied · 22 August 2026
Thank you, Wendy. We understand all journeys are different, so it means a great deal to hear that you felt supported and had our team behind you every step of the way.
★★★★★ 5/5
GoogleI have to recommend the team at the Penwortham branch. From start to finish we had total peace of mind during the sale of our house .Communication was excellent, everything explained so clearly and efficiently throughout the process.
As well as being brilliant at what they do, Julie and the team are really lovely and very easy to talk to.
Sell your home with Roberts & Co, you won't be disappointed.
Thank you all so much, Maura & Sandra
Maura · 26 August 2023
Agent replied · 25 August 2024
Thank you so much for taking the time to leave this review, we really appreciate it :-)
★★★★★ 5/5
GoogleI had a very positive experience selling with Roberts & Co, the sale was agreed very quickly, & dealt with professionally. All of the staff were very helpful throughout the process & I really felt they were working on my behalf and wanted the best outcome for me. I wouldn’t hesitate to recommend!
Kirsty · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review! We’re delighted to hear that your experience with Roberts & Co was positive and that our team could support you effectively throughout the sale. Your recommendation means a great deal to us!
★★★★★ 5/5
GoogleI have to recommend the team at the Penwortham branch. From start to finish we had total peace of mind during the sale of our house .Communication was excellent, everything explained so clearly and efficiently throughout the process.
As well as being brilliant at what they do, Julie and the team are really lovely and very easy to talk to.
Sell your home with Roberts & Co, you won't be disappointed.
Thank you all so much, Maura & Sandra
Maura · 2 December 2022
Agent replied · 29 October 2023
Thank you so much for taking the time to leave this review, we really appreciate it :-)
★★★★★ 5/5
GoogleWe have now sold three properties in the Walton-le-Dale and Bamber Bridge area through Roberts, and I wouldn't use anyone else. They have been brilliant throughout each of the sales. I particularly appreciated the regular communication and proactive approach that Sharon and her team employ at each stage of the process. House moves can sometimes be stressful, but the Lostock Hall team were with us every step of the way and their support and local expertise were second to none. Recommend Roberts thoroughly.
Lee · 3 September 2022
Agent replied · 29 October 2023
Thank you so much for taking the time to leave this review, we really appreciate it :-)
★★★★★ 5/5
GoogleWe bought our first house with Roberts & Co and had a fantastic experience, so when it was time to move on there was no one else we wanted to sell with. The whole team were friendly, knowledgeable, supportive and communicative throughout each step. We fell in love with a property that was also up with Roberts & Co (bonus) and they were able to recommend a fantastic Solicitor and Surveyor which made life so much easier.
A big thank you to Mandy, Taylor and Sharon for putting up with us again, you make the whole process easy. I don't think we would have gotten there if we went with anyone else. We have found our forever home now but if circumstances change, we'll be in touch. 100% recommend!
Leanne · 26 July 2024
★★★★★ 5/5
GoogleA very serious and trustworthy agency. I highly recommend it to everyone who is trying to buy or rent a home. I found Ms. Chloe Morgan here, a 10+ woman with whom I found understanding and solved everything I needed.
Bogdan · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our agency. Chloe will be delighted to know that she could assist you and make the process smooth. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleWe are very pleased with the very efficient, professional and friendly service provided by Roberts & Co Estate Agents with the recent sale of our property in Penwortham. We would highly recommend Roberts and would like to thank Amy and the team for their efforts, well done !
Neil · 12 August 2025
★★★★★ 5/5
GoogleThankyou Roberts for finding a buyer quickly, and professionally managing the sale of our property. Highly recommend.
Louise · 15 August 2026
Agent replied · 13 April 2026
Thank you for your kind feedback! We’re delighted to hear that you’ve found our service professional and responsive. Your recommendation means a lot to us, and we really appreciate your support.
★★★★★ 5/5
GoogleThank you from the bottom of my heart for everything, your involvement was super important to me, and your dedication and professionalism made everything much easier!
The process was fast!
A dream come true!
Thank you from the bottom of my heart for everything!
I highly recommend you!
Victorita · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Victorita! We're thrilled to hear that our dedication and professionalism made your experience easier. It was our pleasure to assist you, and we appreciate your recommendation. If you need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleWill and the team have been great from start to finish, Will gave us his honest thoughts and opinions and never wanted to rush anything. he always found a solution when we had a bump in the road and once we were in the all clear to go ahead with our mortgage application he would not stop giving his continuous support and advice. The rest of the team Julie, Sharon and Mandy were fantastic through the buying process and made it smooth as possible. We never had to chase for updates as they already provided them before we got the chance to pick up our phones. Everyone has commented on how fast our buying process was and this couldn’t be achieved without Robert’s and Co.
10/10
Assad · 22 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.