Guildhall Residential Lettings reviews

★★★★★ 5/5

Google

I had an excellent experience with the agency, and I am genuinely very satisfied with the entire process. A special thank you to Abbie, who has been incredibly professional, responsive, and supportive throughout. She kept me well informed at every stage, explained everything clearly, and handled matters with great efficiency and care. Her communication, transparency, and dedication made the whole experience smooth and reassuring. I truly appreciate her hard work and would highly recommend both her and the agency to anyone looking for a reliable and trustworthy property service.

Weam · 16 March 2026

★★★★★ 5/5

Google

Can’t recommend Guildhall more, they were absolutely excellent throughout our whole selling process and costs to sell were some of the most competitive we found locally. Charlie originally valued our property back in March 2025, we were happy with the suggested asking price outlined and there was never any pressure in terms of timeframes to get on market (but occasional check-ins which were helpful). When we found our next home in October Guildhall managed to get our photos taken and listing up on Rightmove within a week and we sold in just 3 days with multiple offers on the table and ultimately achieved £5k over our asking price. Megan and Abbie were especially helpful throughout and we were in regular communication at all times (much better service than the National estate agent on our buying side who were difficult to contact and slow in responding). Would absolutely use again in future and thank you again to all of the team who supported us.

Claire · 16 February 2026

★★★★★ 5/5

Google

I purchased a house from this estate agent and they were extremely helpful from the start. I’d use them in future and recommend to friends. Everyone was helpful and professional. Becky went above and beyond for me which was massively appreciated during a stressful time.

Alex · 2 April 2026

★★★★★ 5/5

Google

A fabulous experience with Guildhall Sales & Lettings during the sale of our luxury penthouse apartment in Lytham. Abbie and Becky were outstanding in their support, communication and tenacity to get our sale to completion in our requested timescale. No request or question was left unsupported by these ultimate professionals. A real pleasure to deal with from start to finish and a breath of fresh air in a industry where customer focus can be sadly lacking. Would offer the highest possible recommendation for this estate agent. Hopefully soon to be a real driving force for quality and customer care in Lytham.

Andy · 21 November 2024

★★★★★ 5/5

Google

They say moving house is one of the most stressful things you can do however the Guildhall team made the whole process easy and so efficient. I think I only had to speak to my solicitor once for completion thanks to Abbie as she'd done such a great job of keeping the ball rolling on both sides whilst keeping me in the loop every step of the way so was in my new property in no time stress free! Very professional and a pleasure to deal with thank you :)

Raoul · 16 April 2024

★★★★★ 5/5

Google

I recently engaged Guildhall Lettings for assistance in letting my property, and I must say, the experience was outstanding. The team, particularly Lauren and Guilian, demonstrated an exceptional level of helpfulness throughout the entire process. They kept me well-informed at every stage, ensuring a smooth and stress-free experience. From the initial stages of the process to the final handover of keys to the new tenants, Lauren and Gillian took care of everything with utmost professionalism and efficiency. Their dedication to providing excellent service was evident, and I couldn't be more satisfied with the results.

Nipul · 15 February 2024

★★★★★ 5/5

Facebook

Couldn't recommend enough! 5*. Becky has been an absolute God send whilst selling my property. I don't know what I would have done without her! If you're going to sell your house with Guildhall, definitely upgrade to the sales progression package! Abbie, Katie and Megan are absolutely lovely girls and were amazing when we first started booking viewings! A thank you to Andy who did the viewings also. My property was on the market for 4 days and we had an offer STC. Definitely use Guildhall, you will be looked after by this lovely team!

Lauren · 5 May 2025

★★★★★ 5/5

Google

Special thanks to Abbie and Megan for making the experience so smooth

So · 13 April 2026

★★★★★ 5/5

Facebook

Abbie, Becky and the team went over and above being an estate agent. Nothing, absolutely nothing was too much trouble. I shall miss these girls now that my sale is complete. they were all there through the sale and stayed focus on the positives. A very special thankyou to Abbie, you deserve all your success because of your hard work and determination. I have pleasure in writing this recommendation and wouldn't think of going anywhere else to sell a property. Thankyou to all of you, a very happy ending and best wishes to all for your future success. Thankyou again. Linda Callagher

Linda · 31 March 2025

★★★★★ 5/5

Google

Although we sadly didn't complete our sale with Guildhall I cannot fault this agent. From the first phone call they were friendly and professional and very efficient. Abbie is so good at keeping us informed during the processes, as are all those we made contact with during our sale. I would not hesitate to recommend them.

Carol · 16 November 2025

★★★★★ 5/5

Google

Absolutely fantastic service from the team. Abbie, Beckie and Tom all so professional. From beginning to completion of sale they were there to guide and reassure the process was going as it should. Weekly updates from Abbie were a godsend, made you feel included and not forgotten about. Would highly recommend. Thank you Guildhall Sales you are fab.

Sharon · 3 August 2024

★★★★★ 5/5

Google

Used Guildhall Sales for selling my property and couldn't be more pleased with the whole experience. They came out the following day to value and take photos and later that day had already posted it online. The team had it sold within a week and from there to completion Becky was on hand to deal with all the negotiations. Weekly calls and updates were given throughout the process and nothing was too much trouble. I wouldn't hesitate to use again.

Charles · 5 December 2024

★★★★★ 5/5

Google

I really can't thank Becky, Abbie or Tom enough, for helping me through the very stressful process of selling my lovely home. Your professionalism, care and especially human touch, has made the experience pleasant for me, despite my anxiety about having to sell. Thank you so very much to Guild Hall estate agents and you 3 in particular. Patricia, Wheelton, Nr Chorley

Patricia · 15 February 2024

★★★★★ 5/5

Google

Guildhall are a credit to their industry. We recently bought our first house and they were amazing from start to finish. They kept us updated with regular calls and emails along the way and a special thanks to Abbie and Becky for all of their hard work to ensure we completed on time!

Andrew · 25 July 2024

★★★★★ 5/5

Google

Flawless service from Guildhall Sales and Lettings. Abbie went above and beyond to ensure that we were happy and kept in regular contact with us. If you are thinking about going to one of the more well known agents don't bother! Guildhall …

Janet · 16 November 2025

★★★★★ 5/5

Google

Guildhall estates were the most efficient, timely and effective estate agents who I dealt with over the valuation of my late husband’s fire damaged property. I was actively listened to and treated with respect at all times. I was particularly impressed by the speed and efficiency in gaining the valuation. The valuation was realistic and I appreciated the timely response. I am not progressing the sale with Guildhall because I have received a much higher offer from another cash buyer. In all my dealings the staff were professional, friendly and an absolute pleasure to deal with at what was for me a difficult time. The service I received was super and I shall share this with family and friends. It is a pleasure to provide feedback to such a lovely business. Thank you

Debra · 16 January 2026

★★★★★ 5/5

Google

Guildhall Sales and Lettings are just lovely! I’m selling my house through them and couldn’t be happier, super helpful and understanding. Everyone’s great, but Abbie’s a total star, always checking in with such a warm vibe. Highly recommend these guys in Preston! 😊 …

Cristina · 16 February 2026

★★★★★ 5/5

Google

I am in the final stages of purchasing a property and Guildhall lettings are the agent for the seller. I met a lady called Abbie Wilson to originally view the property i am purchasing and I have found her to be very professional , and very helpful and understanding throughout the process which has made the arduous process of purchasing a new property much easier. I would have no hesitation in recommending anyone to use Guildhall lettings as an organization and Abbie is a great credit to them .

Nigel · 17 November 2023

★★★★★ 5/5

Google

It was my first time buying a property and I thought this might be an anxious and stressful situation. This was all turned around by Abbie. She was extremely professional throughout and was always available for questions. She made the process seem seamless and I was very thank full. The whole team in the office, Gillian, Lauren and Becky were friendly and helpful and would highly recommend Guildhall lettings and sales for their helpful, knowledgeable and friendly staff.

Helen · 17 November 2023

★★★★★ 5/5

Google

Sold my house through Guildhall viewings and offers within 4 days, they made the process very seamless! I was buying a new build and Abbie made sure I was kept updated on how the whole chain was progressing and even knew more about how my new house was coming along! Even with ups and downs it was guildhalls advice and follow up phone calls to all parties that made the transaction so much easier and less stressful than I ever expected! Worth every penny!

Tiffany · 19 September 2023

★★★★★ 5/5

Google

A complicated sale that Abbie handled superbly. I was updated on progress throughout. Becky (lettings) when Abbie was unavailable, was helpful getting my calls returned. Took 10 months but they got there in the end. Would definitely recommend.

John · 16 April 2024

★★★★★ 5/5

Google

Highly recommended Guildhall &Lettings Preston. I had spoken to Sarah the manager of the company, who understand my enquiries and situation. Who went above and beyond expectation of excellent customer service level by giving me right sort of advice and the best way to deal with financial stability to work by my means of income. Give me input personal circumstances to deal with financial measure. Sarah is credit to the company, with this sort customer service will encourage alot more customers to be service by Guildhall & Lettings in coming years.

Balbier · 20 August 2023

★★★★★ 1/5

Google

Cnfirmd my attendence to an open house twice in a conversation. Agents failed to notify that the property was removed and the open viewing was cancelled.

Claire · 16 March 2026

★★★★★ 5/5

Google

Thank you for the fantastic service in selling my mum's bungalow. The solicitor advised that Abbie chased the sale regularly, which is what matters in keeping a sale on track. Online agents might offer a cheaper price, but you get what you pay for. You need the agent to keep pushing the sale through to completion, which is what Abbie did, keeping us informed every step of the way. All viewings were accompanied for no extra charge, and the online booking portal made everything so easy! I believe Chris was a very friendly agent who showed viewers around. Only positives about this agent. Thanks again!

Joanne · 16 June 2023