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Farrell Heyworth reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

355 reviews across 1 platform

309, Garstang Road, Fulwood, Preston PR9 0NW

Farrell Heyworth's Preston office at 309 is rated 4.3 out of 5 across 355 reviews on 1 platform, including 355 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

355

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Preston office, from every platform, shown as written. First names only.

5/5

Google

Anil Parmar was a fantastic mortgage advisor and always responded very quickly to any queries that came up during our house purchase. He was so patient with us and talked us through the process. We would not have been able to do it without him and his friendly, professional services were worth their weight in gold. He is a true gem and I would highly recommend him to anyone who is in need of a mortgage advisor.PositiveResponsiveness, Quality, Professionalism, Value

Sheridan Β· 14 June 2022

Agent replied Β· 13 June 2024

Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director

5/5

Google

I am very pleased with the service provided by the Fulwood Farrell Heyworth Team. They have successfully found a buyer for our house within a week and secured us a sale on a new home on the same day. I would particularly like to thank Blake for all his hard work with the sale of our property and for helping me to understand all the processes required throughout. I would definitely use and recommend Farrell Heyworth to anyone looking to buy or sell their home.PositiveResponsiveness, Quality, Professionalism, Value

Jennifer Β· 14 June 2022

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Jeremy Collins, Director

5/5

Google

What a super team they are! I would definitely recommend Farrell Heyworth to anyone. Right from my very first telephone contact with them at their Preston office they have been so helpful and professional, they have been lovely and understanding with my elderly mother, and have guided us both through the process of buying and selling my mothers house. Carrie Kidd has been brilliant she has answered all of our questions, given advice and nothing has been too much trouble, she is polite and friendly. The other ladies and gents that work in the office have also been polite and friendly when I have had any queries.PositiveProfessionalism

Samantha Β· 14 June 2022

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Carrie and our Preston team were able to help you to achieve a successful sale, to find your new home and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

I had a fantastic experience with our estate agent, especially with Katy, the valuer. She was professional, friendly, and spot-on with her valuation, giving us clear insights into the local market. Katy’s attention to detail and warm approach made the process smooth and stress-free. We were kept in the loop from start to finish of the whole process. Highly recommend her expertise & the agents as a whole!

D Β· 26 August 2025

Agent replied Β· 9 September 2025

Thank you for your fantastic review and recommendation. We’re so pleased to hear that Katy provided such a professional and accurate valuation, with clear insights into the local market. It’s wonderful to know her attention to detail and friendly approach helped make the whole process smooth and stress-free, and that you felt well informed from start to finish. We truly appreciate your kind words about Katy and the Farrell Heyworth team. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Excellent service from start to completion. Natalie and her team were outstanding in their customer service. Efficient helpful and always in regular contact. The whole selling and buying experience was stress free. Natalie is extremely confident having the ability to reassure her customers. Outstanding knowledge of the property market business. 100% i would recommend them for buying selling and letting all properties they were great really great.

Suleman Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us this amazing review! We are thrilled to hear that Natalie and the team provided you with such excellent service from start to finish, and that you found the whole experience to be stress-free. We are proud of Natalie's confidence and knowledge in the property market, and we're glad she was able to reassure you throughout the process. Your recommendation is greatly appreciated and we hope to work with you again in the future. Kind regards, Jeremy Collins - Director

5/5

Google

I have nothing but praise for Farrell Heyworth. They went to some incredible lengths in the sale of my house. Special praise to Chris and Lucy who supported, advised and helped throughout. Wouldn’t hesitate to use the team again. Thank you.

James Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you for your wonderful feedback. It’s reassuring to hear just how supported you felt throughout the sale of your home and that the team were able to go the extra mile for you. Chris and Lucy will be delighted to receive your special praise. Their supportive, proactive approach and clear advice are exactly what we aim to deliver, and it’s great to know their efforts made such a positive difference to your experience. Thank you for your trust and kind recommendation. We would be very happy to support you again in the future. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

Natalie and the team have been so lovely and helpful with all my questions as a first time buyer, they were always at the end of the phone whenever I needed them and they're so quick at replying to emails, their customer service is great. I am so thankful for all their help!! Would definitely recommend Farrell Heyworth to everyone and anyone. Thank you again :)

Lauren Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. It's great to hear that our Preston Team were able to provide helpful advice and support during the purchase of your first home. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

I can not thank Katie Ward enough! I had just over a week to find a new home and she some how worked a miracle and pulled it off!! I love my new home and know how hard Katie worked to ensure I got in in time so genuinely thank you so much!!

Ruth Β· 14 April 2024

Agent replied Β· 13 June 2024

That's fantastic to hear! We're delighted that Katie was able to work her magic and help you find a new home in such a short timeframe. Customer satisfaction is our top priority, and it's wonderful to know that Katie's hard work paid off and that you're happy with your new home. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out to our team. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Natalie has been a great help. Thanks for everything!

Abigail Β· 12 November 2025

Agent replied Β· 16 April 2026

Thank you for your kind review. We’re really pleased to hear that Natalie was such a great help and that you had a positive experience with us. We appreciate your feedback and wish you all the best going forward. … More

5/5

Google

Fantastic from start to finish . Maya dealt with my Lettings enquiry and was professional, efficient and friendly.. a perfect combination for an exciting new chapter and can seem daunting , yet was handled with ease . My experience with all the team at Preston was excellent. Thank you for helping me with this lovely new home 😁 …

Sharrona Β· 5 May 2025

5/5

Google

On my second attempt on trying to get the property ladder, Taylor has been going above and beyond with customer service to make sure I had an easy time searching for the right place to be. She has helped me through all the stages and it has been a pleasure dealing with her as my case manager. I was very apprehensive in regards to estate agents, but she has made my life so much easier and I am now in process on getting my own place! PS- David, who showed me around a few properties, was also great help and always willing to give me advice at any time.PositiveResponsiveness, Quality, Professionalism

Christina Β· 24 August 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I am so pleased that Taylor, David and our Preston team have been able to help you find and buy your new home. I'll be sure to pass your kind words on, they will be delighted. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director

5/5

Google

After choosing Farrell Heyworth I am so pleased with the speedy selling of my house. Chris Plumpton was extremely helpful and always responded to my calls and requests...he even rang me in response to my text message on his day off! Natalie was also very positive and helpful liaising with the buyers and myself and nothing was too much trouble. I should point out my house was sold in 14 days at very near to the asking price. I'm just so glad I chose you and thank you to everyone at Farrell Heyworth!PositiveResponsiveness, Quality, Professionalism, Value

Carol Β· 24 August 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. It's great to hear that Chris, Natalie and the Preston team have gone out of their way to make your home selling process as easy and successful as possible and achieved such a fantastic outcome during the sale of your property. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Where to start ... Do NOT go anywhere else to sell your property. Everything about this estate agents was top drawer. Prompt, courteous, professional, genuine, trustworthy and knowledgeable. Really, I could go on but they were faultless. The branch manager Chris was superb and his knowledge of the market was excellent. He was patient, honest and thorough and although he told us about the talented photographer they used we were blown away by the quality of their sales package for our property. Each member of the team I spoke with had great communication skills and nothing was too much trouble. In the interest of balance I was trying to think of something they could of done better, but I can't. I'll be advising all my friends and family to do business with Chris and the team at Farrell & Heyworth. OUTSTANDING.PositiveResponsiveness, Quality, Professionalism, Value

Ste Β· 24 August 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave feedback. I'm extremely pleased we have met our own very high service standards when dealing with your property. It sounds like the team have gone out of their way to make your home selling process as easy and successful as possible and achieved a fantastic outcome for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director

5/5

Google

Your comments were : Comments left were : Glen was punctual and polite. He was very professional and gave me a very comprehensive and fair appraisal of my property along with a detailed presentation of the services and costs. I was very impressed with his knowledge of the financial market place and he came across as a very honest and upstanding individual.

Janine Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your positive review! We're thrilled to hear that you had a great experience with our team, and specifically with Glen. We strive to make sure that we provide our clients with the best possible service, and we're glad that we were able to meet your expectations. If you need any further assistance, please don't hesitate to get in touch. Thanks again for choosing our team! Jeremy Collins - Director

1/5

Google

I agree with the comments on very poor service. I am also a cash buyer, but refuse to show proof of funds in order to simply view a property. Only this estate agent due this. They lose so much potential business because of it, I'm sure. The manager of Preston is extremely rude, unprofessional and I will now not be dealing with this company in future, either to sell or buy. Absolutely hopeless service. Vendors beware.NegativeResponsiveness, Quality, Professionalism

David Β· 14 June 2021

Agent replied Β· 13 June 2024

Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. I think it's also valuable to outline what our procedures with regard to viewings are, and why we are continuing with these procedures when many agents seem to have returned to pre-Covid operating practices. Our process is as follows: All initial enquiries to view are provided with a virtual video tour which is received within minutes of the request. The virtual viewing is followed up and feedback obtained, this is extremely valuable to the owner of the property. If somebody wishes to then book a physical viewing we will ascertain if they are ready to proceed. A Mortgage agreement or financial qualification is then required to put the buyer in the best possible position to offer, along with acting solicitor details. The viewing can then be arranged. Unfortunately we still receive many requests to view properties from individuals who have no intention of buying said property. To keep our staff and customers safe we have chosen to continue with a process that will allow us to limit the amount of people that physically view to just genuine buyers. If the person viewing the property wishes to make an offer we would require a proof of funds at this stage in any event. Kind regards, Jeremy Collins, Director

5/5

Google

A huge thank you to Chris and all the team at Farrell Heyworth Fulwood! They have truly been great, from our first meeting we knew that we would be looked after. We were always kept informed with viewings and feedback, They have done an amazing job with securing us a great price for our property and we couldn't be more pleased.

R Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to express your gratitude towards Chris and the entire team at Farrell Heyworth Fulwood. We're thrilled to hear that you had a great experience with us and that you felt well taken care of from the very beginning. Our team at Farrell Heyworth strives to provide excellent service to our clients, and we're delighted that you were always kept informed about viewings and received timely feedback throughout the process. It's fantastic to hear that our efforts resulted in securing a great price for your property, and we're pleased to have exceeded your expectations. We appreciate your trust in us to handle your property sale, and we're grateful for the opportunity to work with you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Once again, thank you for your kind words and recommendation. We wish you all the best with your future endeavors. Best regards, Jeremy Collins Director, Farrell Heyworth

5/5

Google

We recently purchased a property with them and they have been very helpful. Our first point of contact was Jessica. She was extremely supportive and provided excellent service. Highly recommend them.

M Β· 9 April 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the team helpful throughout your property purchase and that the service met your expectations. Jessica will be delighted to receive your kind comments. Her supportive approach and commitment to delivering excellent service are qualities we value highly, and it’s great to know this made a positive impression. Thank you for your recommendation and for choosing Farrell Heyworth. Best regards Jeremy Collins Director Farrell Heyworth

5/5

Google

I would like to express my deepest appreciation for all the help you have given to my partner and I during this period of looking for rented accommodation. As someone who is a first time tenant, it can be quite a daunting experience when going through the process to rent a property. You’re colleague Hannah Bass has been a great help from first enquiring about the property to moving in. Hannah is a very bubbly, approachable individual who has made my experience with Farrel Heyworth an enjoyable one (and also stress free!). Hannah went above and beyond to help with any and all enquiries both my partner and I have had, we both has feel as if we have been very well looked after. Although I have given Hannah my thanks, please could you give Hannah my thanks again. You have a very valuable, competent employee there! Dan

Daniel Β· 15 June 2019

Agent replied Β· 13 June 2024

Hi Dan, Thank you so much for your kind comments. We are delighted you've received such fantastic customer service from our colleague Hannah. We really do try to ensure that all our clients get the very best outcome, whatever service we provide, and that we are able to exceed your expectations. Hannah is a fantastic example of our passionate, professional and committed team members and we have happily passed on your lovely comments. Thanks again, and if we can be of any further help please don't hesitate to get in touch. Kind regards, Laura Gittins Marketing Manager Farrell Heyworth

1/5

Google

Under a section 21 and they are currently advertising my rental while I am here with my kids. 5 years with this company and they have no limits with bullying on the behalf of their landlords

Lynsey Β· 16 February 2026

Agent replied Β· 13 June 2024

I’m sorry to learn that you’ve found renting to be stressful. We appreciate your feedback, and we’re here to assist. If you could provide more details about your specific concerns, we’d be grateful for the opportunity to address them and enhance our services. Please feel free to reach out directly so that we can better understand your experience. Best regards, Jeremy Collins Director Farrell Heyworth

4/5

Google

Katie Ward rented my property in a very professional way and was impressed with her communication skills throughout the process. Definitely recommend Katie for any property matters.

Hasmukh Β· 11 December 2024

Agent replied Β· 25 December 2024

Thank you for your wonderful review! We’re so glad to hear that Katie Ward provided you with professional service and excellent communication throughout the process. We greatly appreciate your recommendation and are pleased to have been able to assist you. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

Listed my property with FH and had an asking price offer within 12 days! Very professional process throughout, starting with Katy and the valuation meeting, all the way through to photography etc. and listing the property., then ultimately fielding offers. Very pleased, just hoping now that the move goes through smoothly.

Adam Β· 5 September 2025

Agent replied Β· 12 November 2025

Thank you for your fantastic review. We’re delighted to hear that you received an asking price offer within just 12 days and that the whole process has felt professional from start to finish. It’s great to know that Katy’s valuation, along with the photography, marketing and careful handling of offers, gave you confidence in the service provided. We’re so pleased you’re happy with the outcome so far and wish you all the best as your move progresses. Best regards Jeremy Collins Director Farrell Heyworth

1/5

Google

Having viewed properties for sale in the local area we settled on one in particular that was being advertised by Farrell Heyworth. We had already been to see one or two houses advertised by other agencies without any issue, which was all …

Simon Β· 16 November 2025

Agent replied Β· 12 November 2025

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience when enquiring about one of our properties. … More

5/5

Google

I would like to thank all the staff at Farrell Hayworth Garstang rd especially Katy for all their brilliant help and advice.While it can be a trying time when selling a property,everyone there made us welcome and we appreciate everything they have done for us.

Wendy Β· 16 November 2023

Agent replied Β· 13 June 2024

Thank you very much for your kind words and for taking the time to share your experience with us. We understand that selling a property can be a challenging process, and we're delighted that Katy and the entire team were able to provide you with the support and advice you needed. Your feedback is greatly appreciated, and we're here to assist you every step of the way. If you have any more questions or need further help, please feel free to reach out. Best regards, Jeremy Collins Director Farrell Heyworth

5/5

Google

This is for Richard who values the properties he was amazing from start to finish and handled the situation exceptionally. Richard was sensitive to the nature of the valuation and had a super personal touch. Thankyou Richard. Ian & Gill

Gill Β· 14 February 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to share your positive experience with Richard. We're delighted to hear that he provided excellent service throughout the valuation process. If there's anything more you'd like to share or if you have further feedback, feel free to let us know. We appreciate your kind words! Best regards, Jeremy Collins Director Farrell Heyworth

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Read Farrell Heyworth's Google reviews

Questions about Farrell Heyworth

How many reviews does Farrell Heyworth have?

Farrell Heyworth's Preston office has 355 reviews across 1 platform: 355 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Farrell Heyworth's rating?

Farrell Heyworth is rated 4.3 out of 5 across all 355 reviews, and 4.3 out of 5 on Google from 355 reviews, checked 9 October 2026.

Where is Farrell Heyworth's Preston office?

Farrell Heyworth, 309, Garstang Road, Fulwood, Preston PR9 0NW.

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