Entwistle Green Fulwood reviews in Preston

★★★★★ 1/5

Trustpilot

AVOID!

My mums flat flooded due to a leaking pipe, it's been over 9 weeks and both Entwistle and the landlord have still not fixed the problem. Black mould has overtook the floors and walls in the bedroom causing my mum to have breathing difficulties, a very nasty cough, headaches and nose bleeds. Both Entwistle and the landlord have been made aware or the extent of this health and safety issue and both denied responsibility at first until I went through the contract to disprove their claims. AVOID AT ALL COSTS.

Katie · 25 October 2023

★★★★★ 5/5

Trustpilot

Great profession service

Great profession service, easy communication, helpful and friendly staff. Bethany was be absolutely amazing with all answers and questions.Thank you for your property. 10⭐

Mantas · 27 March 2024

★★★★★ 5/5

Google

Found a buyer for our house within the first week. Unfortunately the buyers were untrustworthy and pulled out of the sale on the day of exchange. The girls at Fulwood remarketed our house and found us a new buyer within a few days. We have now completed and moved out. Cannot thank the girls enough for the professional job they done they work well as a team and can highly recommend them. 5 Star.

Kelvin · 25 October 2019

★★★★★ 5/5

Google

Martin at Entwistle green fulwood went above and beyond to provide an excellent customer service. I encountered few issues during the sales process, martin took over the burden and dealt in a very professional, smooth and efficient manner.

T · 9 April 2024

★★★★★ 1/5

Trustpilot

If you want money stolen from you then rent from these scammers

My pensioner father moved out of one of their properties in June into sheltered accommodation. They have owed him over £1000 since then in rent overpayment and deposit. Despite numerous emails and calls they are still withholding his money and he's now in arrears at his new property. Sheila and Anthony from the Allerton branch have been no help in sorting this problem despite numerous attempts to get his money back. We will now have no option than to seek legal advice on how we can get his money back. They are shameless scammers, avoid at all costs or you will regret it.

Max · 7 August 2023

★★★★★ 5/5

Google

Very pleased with the professional, polite and friendly service I got from all the team when selling my home with EG. I would definitely use them again and recommend them to others looking to sell. Thank you

Anna · 9 April 2024

★★★★★ 5/5

Google

From asking for a viewing (got one the next day) to completion the staff at this branch were all very helpful and couldn't seem to do enough for us. Communication from them was excellent, providing information, asking about progress and tying up loose ends for both the vendor and ourselves. Even now we have completed they are still being helpful and finding answers for our questions. Very professional, very helpful all around.

Matthew · 25 October 2019

★★★★★ 1/5

Trustpilot

Myself and my wife finally got a…

Myself and my wife finally got a viewing of a ground floor not far from where we were living! Ground floor flat based in mater close long lane L9 after the first time the agent never showed up last Saturday.

Phillip · 31 May 2025

★★★★★ 5/5

Google

Thank you Natalie and Emma! The excellent and speedy communication really helped with the whole process which was great. Thank you so much!

Becky · 25 October 2019

★★★★★ 1/5

Trustpilot

Absolute disgrace

Absolute disgrace. We had problems with the waste pipes and they left us live in a house full of fecal matters. When I was calling them and crying they have said to me there is no need to be upset. We have reported multiple issues in the house and they did not even reply or replied after months. Refused to give deposit back and when I told them they have 10 days to give the deposit back, they tried to convice me it is 28 days.Absolute s**t show this company. Avoid at all cost if you don’t want to deal with incompetent agency.

Zuzana · 30 June 2023

★★★★★ 5/5

Trustpilot

jack helped us through moving from…

jack helped us through moving from amberbanks grove to warley road and made the move go smoothly, he is great, highly recommend this company.

Aaron · 11 November 2025

★★★★★ 1/5

Trustpilot

I really would not give them one star…

I really would not give them one star we reported faults throughout our tenancy we left the property because the toilet was not fixed and the bath was broken and shower was leaking we even reported this to the landlady and the landlady has relet the property after we left the property even though she knew the property was inhabitable and yet the estate agents are saying were liable for the rent and any damages to the property even the landlord has relet the property there were also lead pipes in the property the lead was so high in the drinking water it made my partner loss her hair the landlady saw the blood test results and water board did reading of the drinking water in the property which the landlady saw the results of this which she denies ever seeing and she even says she can not speak English and she is making the new tenant so ill

MISS · 5 May 2023

★★★★★ 1/5

Trustpilot

STAY CLEAR OF THEM

I paid them to manage my house some years back that I had rented out. They must be in some kind of an arrangment with a little known energy provider (To my recollection called 'Sparks') who they tried to push onto my tentants, but the tenants refused.However, when the house became empty again and I put it up for sale. Entwhistle must have informed this energy company that the house was empty, because after some months, that energy company sent me a bill close to £150 for standing charges. I never agreed to them being an energy provider, but they threatened me with legal recovery of the bill if I didn't pay it. I had no choice but to pay. On confronting them, Entwhistle didn't deny what they had done and tried to justify it. Their excuses were as pathetic as they are. Stay clear of this organisation.

Youtube · 14 March 2023

★★★★★ 1/5

Trustpilot

Unresponsive and unprofessional

Unresponsive and unprofessional. Deposit funds withheld long after tenancy ended, requiring escalation. Avoid.

Shervinzd1 · 16 January 2026

★★★★★ 1/5

Trustpilot

Incompetent, disorganised and careless

I had a truly awful experience with this estate agent during my tenancy. They were disorganised, unhelpful, and constantly failed to take responsibility for their mistakes.

Alina · 13 September 2025

★★★★★ 1/5

Trustpilot

If I could give them minus 20 stars…

If I could give them minus 20 stars I would.Avoid this estate agent if you can. Wish I had read these reviews before I tried to buy a property listed by them. No replies to emails. Made me meet with their mortgage advisor despite my partner being a mortgage advisor which was a complete waste of my time. Offer on a house accepted in November, surveys and quotes paid for as well as solicitors fees to find out in February that probate hadn't even been applied for yet so they had lied from the start. Currently still waiting for just an acknowledgement response for a complaint email I sent them a week ago! They haven't even apologised for what's gone on which would clearly be a stressful and upsetting situation for me or anyone really. Their lack of contact only exacerbates things and I'm left waiting with no indication of a timeline at all. Absolute joke.

Lydie · 13 February 2023

★★★★★ 5/5

Google

Thank you to the team for handling the sale of our property. Great service and can’t believe how quickly everything went through, wasn’t sure about the auction route at first but so glad we took your advice. Would recommend.

James · 11 October 2023

★★★★★ 1/5

Trustpilot

Rented a property for a year the roof…

Rented a property for a year the roof had been leaking from day 1 reported to the agent whilst I was sat there in the office I could not believe my ears lettings manager on the phone with landlord admitted that not the tenant before me but the tenant before the previous tenant reported the leak.The property was not clean when we moved in also furniture left behind no smoke alarm no carbon monoxide sensor.They or the landlord do not care about their tenants when the contract was up I moved out even the council got involved.The leak was resolved after we moved out what a coincidence.Gues what even arguing took a month to get our deposit back.Avoid at all cost they do not care about you!

Mario · 21 January 2023

★★★★★ 5/5

Google

As a first time buyer I could not be happier with the help I have received from John Carter. He has made the experience a lot less stressful than I feel it could have been and I have never felt like any question is too small. He has been …

Raelene · 11 October 2022

★★★★★ 5/5

Google

Excellent customer service by a great team - I mean team, because although there was as many as four different staff in the office they worked together and all knew about my property sale - if you want a tailored service to meet your needs, to be efficient, honest and deliver what you need - go no further than choosing the Fulwood Entwistle Green Team

Mark · 25 October 2019

★★★★★ 1/5

Google

I chose Entwistle Green to sell my affordable homes property. I found viewings were booked with people who had not been checked for eligibility for the scheme. … More

Chris · 17 July 2025

★★★★★ 5/5

Google

I dealt with Sandra from this office and she was absolutely all over everything, everyday, would highly recommend

Gemma · 25 October 2018

★★★★★ 5/5

Google

Great team, kept us well informed. Everything went swiftly and smoothly (I still owe them a bottle of champagne!)

Philip · 25 October 2017

★★★★★ 5/5

Trustpilot

Great estate agents

Found the blackpool branch to be very responsive and helpful in looking to purchase a property. Amy in particular as be very helpful with suggestions and advise very pleasent and approchable, always happy to help in a friendly manor.Definatly one of the best estate agents I've been dealing with.

Maureen · 26 October 2024